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Top 10 reviews of the week

Week 29 (14th - 20th July 2014) - view other weeks


1

Review by Mr. on 18th July 2014
Petermans, 63-65 Herne Hill, London
Would you use this agent again? No

To begin with, they sent a text message with the wrong address for the house viewing, and the agent which I was meeting there was called *, did not take his mobile with him and so he was out of contact. I waited for 20 mins outside the wrong property and decided to visit their office. **He eventually returned and did not apologise, he almost implied I was in the wrong for getting the wrong address. He did however agree to conduct the viewing anyway, but it was very quick as it was now 7pm and

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2

Review by Nnen-VERY on 16th July 2014
Essex & Suffolk Lettings, 15-19 Headgate, Colchester
Would you use this agent again? No

On Friday, 11th July 2014, I called your Colchester office fifteen minutes after a property (84 Northfield gardens) came up on the market and indicated my interest to one of your staff (Elliot), he talked me through the process of putting down the holding fee. I told Elliot I would call back in a few minutes after making a decision with my husband. I called back and was holding my card in hand, ready to put down the holding fee; Elliott persuaded me to view the house first and reassured me no on

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3

Review by Mark on 17th July 2014
Pattinson Estate Agents, 51 Fawcett Street, Sunderland
Would you use this agent again? No

I knew how stressful selling a house could be so when Michael came out to my house I decided to take their "all inclusive" package for £2750.00 + VAT therefore £3300.00 as this was inclusive of solicitor fees and most other costs incurred when selling your property.
I was assured by Michael that I would have nothing to do but sit back and leave it all to them.
The process started off great and within four days I had had three viewings and really good feedback from Pattinsons after each viewi

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4

Review by Cityacre on 15th July 2014
Unicorn Property Management, Heathfield Rd, Bromley
Would you use this agent again? Yes

I work professionally in commercial property, and have done for over twenty years. I needed two pieces of help 1. To manage my own block as I work in office, industrial & retail sectors primarily 2. to assist professionally in terms of Property Facilities management on a new residential portfolio of circa 50 properties across the South East.

On both counts John and Unicorn as an organisation more than fulfilled our requirements.

In terms of block management, having worked in property mysel

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5

Review by Alice on 18th July 2014
Rees & Associates Property Management, Unit 7Stow CourtStow Road, Stow-Cum-Quy
Would you use this agent again? No

I stayed at this property for a year. The administration fees, etc were pretty extortionate, but I was between a rock and a hard place and had to make a decision fast as I needed somewhere to stay. So I signed the contracts and paid all the necessary fees. In the end the rent was a little cheaper than elsewhere in Cambridge and the location perfect for me. But following the deductions from my deposit (I'll get to that later) and the extra charges, I'm not sure if the slightly cheaper rates made

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6

Review by Pikachu on 16th July 2014
Connells, 86 High Street, Bushey
Would you use this agent again? No

Connells are absolutely shameful in the way they treat their investment buyers (or any buyers, in that case)! Avoid them like the plague if possible, there are more professional agents out there.

We found a house we liked and although they told us there were 2 offers on the property already, we could still view it. So we sent a family member as it was a weekday as we were both working.

We made an offer and they asked us to provide all the paperwork, once we emailed them everything they n

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7

Review by Anon on 17th July 2014
Greenfield Estate Agents, 61 Fife Road, Kingston upon Thames
Would you use this agent again? No

"*". After months and months of looking in a very competitive market, we finally found our dream house that was unfortunately being marketed by Greenfields. We made an initial offer and were told that we were coming it at around the same the same price as another buyer. We were asked to have our best and final bids in on the Monday, so we increased our offer by 10k and received the phone call the next day to say that our offer had been accepted. We were ecstatic. Then two hours later we received

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8

Review by Dan on 17th July 2014
Scargill Mann & Co, 4 St James Street, Derby
Would you use this agent again? No

Incredibly unprofessional.
We had booked through Scargill & Mann to view 3 properties in Derby. Not one thing went smoothly during this viewing. So much so that we didn't even view any of the properties.

The first two properties were apartments, both in the same block. So we arrived bang on time at the apartment block to be greeted by large metal gates, blocking our entry, and behind us was a very busy road. The Scargill viewing agent was 10-15 mins late. Once she arrived she spent another 1

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9

Review by Angry on 16th July 2014
Paramount Properties, 150 West End Lane, London
Would you use this agent again? No

Our experience with Paramount was awful.

I called on Thursday to arrange a viewing for saturday at 2pm. The estate agent was very quick on the phone, taking only my name and number and then just giving me the number of the place (I was told 37). I called the estate agent on saturday morning to confirm and I was told 37 again and he said he would be there until at least 2.15pm.


We were running a little late but I wasn't worried as he said he'd be there till afterwards, and arrived at num

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10

Review by linghang78 on 16th July 2014
homes2own, 2 Kimberley Rd, Croydon
Would you use this agent again? No

Imran Akhtar - A complete lying cowboy wannabe agent.
I would consider myself a reasonable person, and usually wouldn't even write reviews as I do not like the idea of putting anyone down, but after 4-5 months of empty promises, lies and do not approach this poor excuse of a scandalous retard... harsh words? Not nearly harsh enough... This person and company shouldn't aren't ethical enough to work with people.

After an admitted friendly viewing of a property, we put in an offer for a proper

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