At first I found them very cooperative, I was informed before I put our property on the market they had people already on their books who would be interested in purchasing the property, 7 weeks later and after numerous viewing no one put an offer in, even though I was informed twice four couples would be putting an offer in I had to chase the agents to find out if they had, on one occasions I was told they hadn't had chance to ring any of the viewers because they were short staffed.
The week
Sadly in February this year, my father passed away. He had been a tenant of James Gibb (now under Braemore) for almost 30 years. After a fairly long process, I eventually took over the lease to the flat as it had been my home all my life.
Naturally, Braemore upped the rent - double of what my dad had been paying. However, for a two bed flat this size, it was always expected and I appreciate they had to treat me as a new tenant. However, to justify the rise in rent, they offered to refurbish
There is nothing remotely positive I can write about Pat Robson. Not one thing. I have never encountered such disgusting and unprofessional behaviour in all my life and hope I never will again. I do however think you would have to try quite hard to find such appalling service.
I am a student and myself and my two flatmates were looking forward to living in our first proper flat last summer. When we arrived at the property to collect the keys, we were stood waiting as the property manager was la
OM Properties are the worst nightmare EVER!!! I am currently in court proceedings with them. They deducted money from my account without notifying me and upon realising this, I wrote to them that they were never to take money out of my account ever again without first notifying me. Then low and behold, OM did it again but this time they deducted 2 separate sums of money - upon making enquiries they apologised, sent me a cheque for one of the sums deducted but not the other which related to the
Originally I've dealt with Maria Hogan, who worked professionally, responded to all of my questions promptly and was working very professionally. I've paid the initial moneys and was awaiting for the contract and for resolution of few request for the landlord (fixing carpet, questions about furniture, etc.).
Maria unfortunately had to be away for few months and I was handed over to Edmar Vinluan, who was a manger in one of the Ludlow Thompon branches. This is where it became a nightmare. The
I was a long-term tenant, and while you want the smaller companies to do well, I wasn't impressed. This one's had 2 core members during its various incarnations (Kings Residential Ltd; Astra, and Bright Estates) ¢â‚¬â€œ an estate agent, and a woman who covers the daily admin side of things. Over the years they've brought in some younger staff members who are often helpful, but once trained never stay long enough to settle giving high turnover. To give a few examples:
- The hinges on
To begin, I think C.J.Hole are expensive; the agency fees entailed for finding us a two bedroom property were almost £400! I think fees this high are offensive given the little work involved finding us a property (The landlord was probably also charged for this ''work'').
C.J.Hole to their credit (and lawful necessity) are up front about the fees, so perhaps this can be forgiven, however after this they also include in all of their contracts a clause stating that tenants must purchase 'tena
I was pleased overall with the service provided by Intralet as a Letting Agency. The team was helpful and easy to contact and strive to make themselves available when needed by the tenants. I had a few issues with maintenance (bedroom furniture) in the early months of the lease which was quickly handled by the agents and the furniture replaced with more stable products.
Later on in the year (November on wards) there was a serious issue with mould in the house - the back bedroom and the upsta
We viewed a property in Bicester and fell in love with it. I am 6 months pregnant and we are looking for a practical property for ourselves and our baby. This place was ideal. After confirming everything with Ben and him contacting the owner, we got the go ahead. My husband got the code to complete the form and pay £250, but then information was wrong and we had to phone twice to correct information. We we're advised to go with their insurance, which I thought was cheeky, as it's more expe
DO NOT touch this estate agents with a barge pole! They are money grabbing lying thieves.
My property manager has changed three times throughout my short tenancy as they obviously cannot stand to work there themselves.
Half way through my tenancy, I changed my joint tenant and was presented with a list of charges up to £500 to do so. When I questioned this, they reduced it to £0 as they couldn't back the charges up. At the end of my tenancy, I asked to leave my tenancy early only if new ten
