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Top 10 reviews of the week

Week 18 (28th - 04th May 2014) - view other weeks


1

Review by Diana on 30th April 2014
Cedar Estates, 251 West End Lane, London
Would you use this agent again? No

OMG, run if you still can.

This is the worse service I've ever had in my life. The agents are rude and absolutely careless.
I've been living in my flat for a year now.

The first day I moved into my flat, there was dust everywhere, due to refurbishment works done before my arrival, dust on the floor you could see your footprints. Noticed also a bunch of things the previous tenant left in the flat, some brushes and tools that the workers left too and the decoration of the walls that weren't

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2

Review by Marco on 29th April 2014
Marquis Estates, St Andrews Cottage Head Street, Halstead
Would you use this agent again? No

An awful experience from this estate agent .
I am the tenant in a house that was put up for sale by the landlord and the landlord said perhaps I could get a mortgage and buy it off him .
I put an offer in on the house for £120,000 ,I gave the lady at the agent my telephone number and noted that on rightmove the house was then sold subject to contract a couple of days later .then I then waited for four weeks hearing nothing till I phoned and was told jonathan at the agents was out and would

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3

Review by Paul on 1st May 2014
Wesold, Provident House Burrell Row, Bromley
Would you use this agent again? No

The business model that WeSold use is a great one, and after reading an article in the Guardian we decided to list our house with them. We sold our house with them in around 4 months and did save a decent sum of money than if we had of gone with a traditional agent, however there was a price to pay as the customer service we received from start to finish was very poor. If I was to sell another house in London I would use them, as with the current market and the prices, houses sell themselves an

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4

Review by Sandra on 29th April 2014
Felicity J Lord, Unit 3 C South Quay Plaza 189 Marsh Wall, London
Would you use this agent again? No

I am writing this review for others to be aware of their poor professionalism.

I am not from here and just moved to London for work 2 months ago.

They hassled me to obtain payments of deposit and other stuff but then the actual day I was moving in (the day I was moving to London with all my luggages), first, there was no one of the agency there; only a contractor who has been assigned to perform the inventory and he was asked to give me the keys.
I was horrified when I entered the appart

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5

Review by Marco on 29th April 2014
Foxtons, Unit 2, 20 Canada Square, London
Would you use this agent again? No

I rented my previous property with Foxtons. Let me first say that all their agent are always very polite, mannered and nice (Michal included).

Unfortunately, when doing business, that is not enough. At the end of the day you need to get things done.

The Landlord of the property I was renting was introduced to me as PROFESSIONAL LANDLORD (Landlord who rents multiple properties through Foxtons). Thus, the property was managed by the landlord and not by Foxtons.

Here I list what some (bu

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6

Review by Amy on 2nd May 2014
Coopers Residential, 109 Hillingdon Hill, Uxbridge
Would you use this agent again? Yes

I am new cabin crew member for BA and was looking for a place for me and 5 others , I contacted Coopers, and Jason Mckenzie got in contact with me. I was also contacting several other estate agencies, all these other estate agencies were useless, most of them didn't even bother getting back to me, after several attempts to contact them by email and by phone. Whereas Jason instantly got back to me with suggestions and we planned a viewing even though I needed it last minute. We found a property

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7

Review by Melia on 30th April 2014
Tully & Co, 157-159 Albert Road, Portsmouth
Would you use this agent again? No

I was a student, living in a 5 bed student house in fawcett road, southsea.
Tully's made my second year of uni hell!

We were advised that as they were the lettings agency, any problems we has would need to go through them, rather than the landlord directly.

The day I arrived to get my key (time and date we checked with a staff member who assured us it was fine) we were told,after travelling all the way to Portsmouth, that we were too late to get the key by 5mins (this was 1pm). A female s

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8

Review by Victim on 5th May 2014
Property Match London, 55 Millharbour, London
Would you use this agent again? No

Calling all landlords and tenants- DO NOT USE Property Match London no matter what or any of their affiliated companies, that you can check on Companies House. I am going through living hell at the moment with them! They advertise on spareroom.co.uk

Firstly, they only have one branch at 10 West Lane, London SE16 4NY. Their branch at 55 Millharbour, E14 was repossessed on 25th November 2013.

I'm a landlord and I signed up with Property Match London for a 3 year lease, where they told me a

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9

Review by Jonny on 30th April 2014
Sears & Co Estate & Letting Agents, 67 High Street, Hemel Hempstead
Would you use this agent again? Yes

I'll keep it simple. I could not recommend Sears & Co (and the owner Richard especially) more.

After having our house on the market with a number of other larger companies, and coming away with bad experiences and no solid offers, we were lucky enough to get in touch with Richard again. He was the person who persuaded us to buy the property now up for sale some 7-8 years ago.

The comparison in experience from other agents could not have been more contrasting. From the initial meeting, ever

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