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Top 10 reviews of the week

Week 14 (31st - 06th April 2014) - view other weeks


1

Review by Mark on 3rd April 2014
NGU Homelettings & Sales, 469-471 Durham Road, Gateshead
Would you use this agent again? Yes

My name is Mark Cosgrove and I just wanted to share my experience of Chris and Nigel Fitzakerley and the NGU group:

In 2006 I spent a year working 3 jobs to save up £17k to buy and refurbish a house in Edinburgh in order to get into the Buy-To-Let buisness.

The following year I bought and refurbished it, half-killing myself doing 14 hour days, 5 days a week for a couple of months. My elbows and knees were in agony but I finally managed to complete the job and then nearly defaulted 3 time

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2

Review by ParisM on 4th April 2014
Atkinson McLeod, 45 Westferry Road, London
Would you use this agent again? No

Atkinson Mcleod, South Quay Plaza office, have been an absolute nightmare from the start of my tenancy with them. When I first viewed the apartment I am currently living in, I made a conditional offer that I would take it if the landlord agreed to remove some furniture, my offer was taken. Yet when I moved in the furniture was still there and Atkinson Mcleod said it wasn't their responsibility and they did nothing and didn't seem to care. And again before I moved in they promised they would neve

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3

Review by Derek on 3rd April 2014
Connells, 3 Moatfield Meadow, Park Farm, Ashford
Would you use this agent again? No

Connells Ashford, Kent ¢â‚¬â€œ Avoid!

I'll try to make this as brief as possible.

1) Sellers

If you are selling your house you are forced through their preferred solicitor to get your valuation. This solicitor is based somewhere up north. This solicitor is also extremely incompetent. Shoosmiths. You will not be able to push anything through, you will struggle to get answers, you will end up paying more than if you went to a local solicitor who you can walk your ID and paperwor

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4

Review by horrendous on 2nd April 2014
Hunter & Bloomfield, Docklands Business Centre, 10- 16 Tiller Road, London
Would you use this agent again? No

my experience has been horrendous as an understatement. The property was originally advertised after I put my deposit down I was told by the agent that the landlords friend had also just put an offer in and that if I wanted the apartment I had to pay more than the asking price. I arranged to move in to the property at 10am on the Friday morning, at about 10pm the night before Thursday someone from hunter and bloomfield emailed me to say my check in would now be 5pm on Friday. I had already ar

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5

Review by Shafiq on 6th April 2014
Burnett Davies Lettings, 17 High Street, Barry
Would you use this agent again? No

Please Please Please do not use this agency as you will most probably go through what I went through. I went through 8 months of Hell with this agency, despite the fact that I had told them on many occasions that I have a 5 month baby they could not care less. They are liars and are after your money, as long as you pay them rent they will not care what happens to you or your family. I will list everything on this page of what I went through, again, please do not use this company.

Before I mov

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6

Review by Agent on 5th April 2014
McEwan Fraser Legal, Claremont House 130 East Claremont Street, Edinburgh
Would you use this agent again? No

The lawyers of McEwan Fraser Legal should be struck off by their professional body. Highly unprofessional people, never return correspondence be that via mail, e-mail or telephone. Very dishonest and have not a shred of integrity. Do not expect them to hold their hands up and say sorry if they make a mistake. They will certainly not make any attempts to correct their mistake, even if given the opportunity. They will just ignore you and hope you give up.

I purchased a house in 2011 and the se

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7

Review by Welshlady on 4th April 2014
Hillier & Wilson, Bartholomew House, 64 Bartholomew Street, Newbury
Would you use this agent again? Yes

Hmm... I have read the other reviews and I think people will simply make up their own minds. I can only give an account of my experience of Hillier & Wilson. They first sold a house for us 5 years ago in an incredibly difficult market. They took time getting excellent photos of the house - both inside and out. They made some really good suggestions about how to prepare the house for viewings. They also checked the validity of the proposed purchasers and this was particularly important to us as w

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8

Review by customer on 5th April 2014
Reeds Rains, 713 Wilmslow Road, Didsbury
Would you use this agent again? No

I have had a terrible experience with above agent and I could not find anyone helpful to at least apologise with sincerity so I am writing this review if there is anyway they can understand the frustration , waste of time , waste of fuel and facing wrong attitude from the team , the customer suffer and how stressful it is .I am a doctor and very busy person.i made an appointment to view the property on 29th March at 12pm. On my way I was stuck in traffic and phoned them that I will be 5 to 10

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9

Review by Scott on 7th April 2014
Surelet, 23 Pensarn Road, Carmarthen
Would you use this agent again? No

This letting agent was used by our landlord in conjunction with our recent tenancy. We looked for a cost effective property that we wouldn't struggle to pay rent and bills however after des coding to rent this property off Surelet we discovered the many fees attached to renting through their service. Not only did we find their initial inspection and inventory fees, admin costs and final inspection and inventory fees very expensive. We were made to pay £1200 bond for a £475 property including a

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10

Review by Exasperated on 5th April 2014
Martin & Co, 33 Liverpool Road, Manchester
Would you use this agent again? No

I have never in my life had the unfortunate to deal with a more incompetent company. I have literally nothing positive to say about my 18 months as a tenant or Martin and Co. Manchester Central. I would not usually waste my time writing a review however I feel strongly about this and I genuinely do not wish anyone else having to suffer with dealing with them as an agency.

1) It was not contacted for a month after giving them my agency fee despite several emails to them asking whether not I ha

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