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    Thomas Tomlinson
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    Tom Tomlinson
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    Vera
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    Joe Hammond
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    Laura
We are a family business keen to raise the standards of student accommodation in Nottingham, paying attention not just to the quality of housing but also to the needs of our tenants. We manage properties in the city that are conveniently located for both the University of Nottingham and Nottingham Trent University. Our properties are of a wide range and, as such, appeal to many young professionals as well as students.

Imperial House
Lenton,Nottingham
Nottinghamshire
NG7 2BT
01159249 200

 
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Properties for rent
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
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The house was not ready when we were moving in to the house. They try and charge you for everything possible including not giving the full deposit back. Terrible company. Would not recommend for fellow students....
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Bad
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Aug 25,2016
Minithumbdown
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Aug 25,2016
0 people found
this helpful
Absolutely appalling experience for everyone. Firstly, I arrived to a broken house with half of the kitchen appliances either broken or not functioning properly. The TV took literally months to sort of, getting engineers and other professionals to sort it out, when all that was wrong was a chewed up wire. Problems with the house seemed not to get replied to, let alone sorted, after a long time. Regarding deposits, the lead tenant seems to take the biggest hit as they seem to charge that...
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Comment on agent fees
Poor, we definitely did not get our money's worth. My new house which is just about the same price (a little cheaper) and it is a luxury compared to this house.
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Aug 21,2015
Minithumbup
By:
Aug 21,2015
2 people found
this helpful
I have dealt with many estate agencies (enough to know most of the unscrupulous practices and beat them in their own games) but unlike them Tomlinson Estate Management was very professional, cooperative and unlike many others with rip-off charges at the drop of a hat and yet ineffective at what they do, you are very reasonable and yet ensure that your tenants have a great service. I had stayed at Nottingham to study MBA which is an extremely intense course at UoN and could not afford to have any...
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Comment on agent fees
Everyone charges a fee. Sometimes it could be inconvenient for a student. But it becomes worse if there random charges there on and no assistance is provided during the tenancy. Tomlinson Estate Management did have a sign up fee but they deserve that as they solved every issue during our tenancy instantly without ripping off absurd charges.
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Jul 20,2015
Minithumbup
By:
Jul 20,2015
0 people found
this helpful
For the second year running Tomlinson Estates in the shape of Joe Hammond has been very helpful in renting out a room for us in our property. Excellent service...
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Jun 24,2015
Minithumbdown
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Jun 24,2015
0 people found
this helpful
I haven't moved in yet, but I have received the moving in leaflet outlining various fees, conditions etc that are new to me: -£12 to send a letter about outstanding rent -£10 to request letters or documents -£50 to 'notify change of the burglar alarm code'. Is it really that much of a big deal to make a note of it? -£70! for being locked out accidentally outside office hours. £70?! (and £30 during office hours) Not even including VAT @ 20% ?! - Only get 48 ho...
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What agent could do to change your mind?
Absolutely insane. Can't tell if taking the mick or actually being serious and asking you to pay โ€š£12 for a letter to be sent to you, and โ€š£50 for changing a burglar alarm code. etc...
Comment on agent fees
Absolutely insane. Can't tell if taking the mick or actually being serious and asking you to pay โ€š£12 for a letter to be sent to you, and โ€š£50 for changing a burglar alarm code. etc...
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By: Thomas Tomlinson
Jun 24, 2015
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Dear Future Tenant, Thank you for writing the review, we appreciate feedback and that you have concerns with your up and coming tenancy. We have recently sent out our moving in emails which lay out various details of the moving in process as you know. The charges below were outlined in this email in order to give greater transparency showing the way in which we work. We detail these charges in all tenancy agreements as well as display them clearly in the office. I appreciate you may feel ....
Jun 11,2015
Minithumbup
By:
Jun 11,2015
1 people found
this helpful
In a previous review I stated Tomlinson had performed inadequately and that a certain member of staff had been particularly bad. However, after speaking with Tom Tomlinson, who is very professional and pleasant to deal with, I realised we were emailing a redundant email address and the employee we were dealing with was leaving the company and was no longer acting for Tomlinson. After being alerted to our problems, Tom Tomlinson dealt with them personally and efficiently. For the last 6 months...
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Feb 09,2015
Minithumbdown
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Feb 09,2015
4 people found
this helpful
Tomlinson's communication is awful, there are multiple problems with the house that should be very easy and quick to fix. Multiple emails, five telephone calls and over three weeks later nothing has been done. The replies we do receive are incoherent and not to the point, they offer no help and are generally rude and just rather annoying. Tomlinson really seem as though they enjoy making it hard for student tenants to live comfortably in their houses....
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What agent could do to change your mind?
Hire intelligent employees who can actually deal with problems that tenants have. Fix problems with houses quickly Treat tenants like humans, not just as a source of income.
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Dec 05,2014
Minithumbup
By:
Dec 05,2014
1 people found
this helpful
I was recommended Tomlinson Estate Management by a friend to help manage a number of properties. Having spoken with the manager about possible options, I found him to be very informative and friendly, a huge contrast to the service I got from one of the larger estate agent chains....
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May 29,2014
Minithumbup
By:
May 29,2014
0 people found
this helpful
Come highly recommended. They manage a number of properties for me and are very attentive to the needs of my tenants and attend each request from my tenants immediately. It gives me peace of mind knowing that I have left my properties in such competent hands, as I live away....
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May 29,2014
Minithumbup
By:
May 29,2014
1 people found
this helpful
This is the first time I have left a review but feel like finding a good letting agent whilst I was studying at university was a big decision. I\'m so very glad I made the right choice by using Tomlinsons. The properties I have rented from this company (I\'ve been with them for the past 2 years) have always been of a good standard, we\'ve had problems with broken down boilers and all sorts of things that go wrong in a house but the staff have always been very good in helping us, sending someb...
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May 14,2014
Minithumbup
By:
May 14,2014
0 people found
this helpful
I was a tenant of TEM for the past 2 years and I can\'t fault them. They offered good advice and the staff aren\'t pushy at all. I wasn\'t pressured into renting anything and they were quite happy to let me walk away to have a think about everything. Once we moved into our house, our boiler shut down after a couple of months. We ran the emergency number and the next morning a member of their maintenance team came to sort it out. We accepted these problems do happen, but TEM did everything and mo...
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Apr 30,2014
Minithumbdown
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Apr 30,2014
3 people found
this helpful
Been sharing a house of 6 rented by Tomlinsons since September 2013. Started off badly - the house was mouldy and dirty when we moved in - especially the cupboards and drawers in the kitchen. Has only got worse as time has gone by - our light bulbs in the bathrooms and top two bedrooms have failed numerous times, the freezer has been broken since we moved and STILL not been replaced. Two of us has been locked out of our bedrooms THREE TIMES, even though the agent has been told every time that we...
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Feb 11,2014
Minithumbdown
By:
Feb 11,2014
4 people found
this helpful
This agent has been truly dreadful. My daughter has repeatedly asked for information on a property she was considering renting alongside others, (only 18 years old and first time renting), and yet despite multiple attempts has still not received the information. This has included: - Sending out non property specific contracts, (easier for them but not the tenant!) - Having the wrong email address on their website - Stating that she will need to get information from the landlord despite the...
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By: Thomas Tomlinson
Feb 11, 2014
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Hello, Iรขโ‚ฌโ„ขd like to apologise for any inconvenience that has been caused by our team. It is obviously not our intention to make those that use our service feel the need to write us a negative review. Tomlinson Estates is a small family business and every comment, especially complaints, are taken seriously. I would like to clarify that the property is not managed by Tomlinson Estates and we are on a letting only basis with the landlord so our involvement with the property is limited. I ....
Feb 11,2014
Minithumbup
By:
Feb 11,2014
3 people found
this helpful
I am amazed at the review by the tenants parent. I have found this company so helpful with any queries I had, concerning my tenancy. All my questions were answered and any paperwork required was delivered efficiently. I had a problem receiving my student loan, but the Accounts Manager could not have been more helpful and did not apply charges, as many Agents seem to do. As a struggling student, financially, this was one less stressful aspect of student life and they have always maintained to wo...
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Aug 22,2013
Minithumbup
By:
Aug 22,2013
3 people found
this helpful
Very good customer service and they dealt with all of my issues appropriately and promptly, definitely will use them for my final year....
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Aug 22,2013
Minithumbup
By:
Aug 22,2013
3 people found
this helpful
Always responsive & solve problems without the need for consultation. Seek the most cost effective solutions. Always successfully let the properties - 100% record over 12 years We trust fully in the professionalism & integrity of Tom, Vera and the team and of course Lynette Tomlinson also....
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Aug 21,2013
Minithumbup
By:
Aug 21,2013
3 people found
this helpful
Tomlinson have been my letting agent for 10 years. my property is always let quickly and apart from one letting they have all been very good, the bad one was dealt with firmly and effectively. the staff are very professional and ffreindly and always get a fair rent for me and my tenants....
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Aug 21,2013
Minithumbup
By:
Aug 21,2013
3 people found
this helpful
So far I have been very happy with Tomlinsons. Communication is swift, promises are kept and issues are dealt with quickly and efficiently. Tenants were found within a couple of weeks, unlike the last agent which only came up with tenants at the eleventh hour. I was particularly impressed at changeover that Tomlinsons called in their own cleaners to remedy poor cleaning organised by the previous agent. All in all I am very happy with Tomlinsons\' service and would recommend them as the best o...
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Jan 29,2013
Minithumbup
By:
Jan 29,2013
3 people found
this helpful
TEM were very helpful with all aspects of my move to nottingham. As i had no previous experience of the area their local knowledge was a massive help. The staff were all very friendly and helpful with a few lfts to properties. i would recomend them to anyone....
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Oct 30,2012
Minithumbup
By:
Oct 30,2012
3 people found
this helpful
Having lived a lot in london as an undergrad I found it made a refreshing change to deal with a frank and efficient lettings agent who communicated with me regularly and promptly dealt with our maintanence concerns ast they arose. This is how all agents should behave. There are way too many rogue landlords out there and its great to get some trsnsparency. A good house, well maintained. Thoroughly recommended!...
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Oct 25,2012
Minithumbup
By:
Oct 25,2012
4 people found
this helpful
I would highly recommend Tomlinsons to any student that was looking for accommodation. Unfortunately I only discovered them in my final year, nonetheless, the time I spent with Tomlinsons was nothing but pleasant. I had previous issues with my previous landlord, and they were far from helpful, as for the property, that wasn\'t much better either. Luckily I then found Tomlinsons, which helped me immensely throughout my final year, any minor issues I had were resolved immediately and efficiently t...
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Oct 22,2012
Minithumbdown
By:
Oct 22,2012
4 people found
this helpful
I would seriously recommend avoiding Tomlinson Estate Management. They are incredibly dishonest - before signing our contract we were promised that all their properties were professionally cleaned before new tenants moved in, however when we arrived the house was filthy. There was a lot of mould in the bathrooms, food in the oven, hair and used fake nails left in drawers etc. When we moved out they took a large chunk of our deposit for cleaning, even though we left the house in a much better...
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What agent could do to change your mind?
The agent should make more of an effort to be helpful and friendly in correspondence with their tenants. They should not make dishonest claims, hide evidence and refuse to cooperate with negotiations.
Was this helpful? Yes
Oct 06,2012
Minithumbup
By:
Oct 06,2012
7 people found
this helpful
My experience with Tomlinson Estates for the final year at university was easily the best out of all three years I lived in Nottingham. My only regret was not letting with them for all three years. I found the atmosphere of the office was very welcoming and trustworthy. They were as friendly and helpful during the initial viewings and contract negotiations as they were throughout the tenancy into getting my deposit back at the end of the tenancy. Nothing was ever too much to ask from them and an...
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Oct 03,2012
Minithumbup
By:
Oct 03,2012
8 people found
this helpful
Tomlinson Estates have been great. I\'d been messed around a bit by some other agents, who I think kind of saw me as just a number on their books, but Tomlinsons were really friendly and took the time to discuss an individual letting plan for my house. They\'ve kept this up too, and are really good at being in touch about potential lettings, changes to council requirements, and worthwhile improvements to my house. They have actually done a few small renovations for me and it has just been comple...
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Oct 03,2012
Minithumbup
By:
Oct 03,2012
6 people found
this helpful
As a second year student at the University of Nottingham, I approached Tomlinson Estate Management with four friends for help finding a student house. We were looking for something afforadable but homely in a nice area, and they had the perfect house for us. All paperwork was sorted out in an efficient and polite manner, and although we had very few problems, anything that did come up was dealt with in a really professional way. I would strongly recommend this estate agency. - J. Peachey...
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Aug 07,2012
Minithumbup
By:
Aug 07,2012
13 people found
this helpful
I have used Tomlinson Estates for over ten years to let property for me, during that time I have found them to be a completely honest ethical organisation. I could not disagree more strongly with the \'con artist\' comments from NA, the staff are always available on the end of the phone & always follow up all queries promptly. They have always been successful at letting my properties every year & provide both me & the tenants with all documentation required....
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Aug 04,2012
Minithumbup
By:
Aug 04,2012
13 people found
this helpful
Tomlinson Estate Management are a very competent letting agent for us, they are always there to help and give free advice. They have never failed to let our property and always supply a comprehensive paper work package for each group of tenants. I would have no hesitation in recommending their services to landlords and tenants. We have used them for years and will continue to do so, I can assure you that the person who left the negative feed back is not being truthful with his comments....
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Jul 31,2012
Minithumbup
By:
Jul 31,2012
5 people found
this helpful
I have to say I am completely astounded that anyone could possibly have a bad word to say about Tomlinson Estate Management. They were tremendously helpful and efficient throughout the tenancy recurrently sending out maintenance men on the very same day that issues - no matter how trivial - arose; beyond that, the entire family was warm and always willing to help. All in all, the perfect estate agents....
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Jul 13,2012
Minithumbup
By:
Jul 13,2012
12 people found
this helpful
I too would like to disagree with Na. I found the service provided to be of high standard. All through the tenancy they were very good at fixing things when we called, usually coming on the same day. I found the staff to be honest and was actually reassured by the fact that they are a family company....
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Apr 23,2012
Minithumbup
By:
Apr 23,2012
11 people found
this helpful
I found this agent to be quite the opposite of the previous review, I found the young Jack Wills clad son to be very polite and helpful and he has been very helpful in our renting of the house. He is always on call when i need him, what a guy....
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Thomas Tomlinson - upload your photo Thomas Tomlinson
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Tom Tomlinson - upload your photo Tom Tomlinson
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