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The UK's Largest Customer Review Website for the Property Industry

1.9/5, 10 Reviews
22% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
38% sales fee satisfaction
38% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 38% | £0 | £0 |
| Lettings | 0% | 38% | £850 | £1,985 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 6 | 0 | 0 | 0 | 1 | 0 | 1 |
Tod Anstee
The Old Coach House, 14 West Pallant, Chichester, West Sussex
PO19 1TB
01243 523723
By : 'No'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : 2
Would you recommend ? : No
Postcode : PO20
Do not believe anything they say.. Like all agents they will lie and ... Read Full Review

By : 'Tanya'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : BN18
If it wasn't for this letting agent I wouldn't currently have a roof over my head, Andrew his lovely wife Jane and the rest of the team have been amazing with helping me, I was a damsel in distress on the verge of homelessness and they managed to pull a property out of the bag for me, ... Read Full Review
By : 'No'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO20
2 phone calls now to complain about issues where we rent and fobbed off both times as if it was our ... Read Full Review
By : 'money'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PO19
DREADFUL - where shall l start, the sales particulars were wrong, the pictures of my property were rubbish, they refused to answer emails or phone calls.... . I tried to escalate the matter with the Directors but they were just as unprofessional and failed to get back to me. Eventually, l had no ... Read Full Review
By : 'Someone'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO19
Me and my partner rented our first flat with Tod Anstee Hancock last year. We should have known that it was a bad move when they forgot to meet us for the inventory and to hand us the keys! When we first moved into the flat in March, the external walls were wet and we've raised concern about ... Read Full Review
Their initial fees are not the worst I've come across, but at the end of the tenancy they charged us for a reference and they refused to release a reference until we sent them the money and were quite rude on the phone to our new agent.

By : 'Odd'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Letting( As a Tenant )
Rent PCM : £1985
Would you recommend ? : No
Postcode : PO20
We viewed one of their properties and we informed that all bills were inclusive in the rent. Later is discovered that the agent has not got this right. The rental figure also had a large cash element to cover Council tax, water and broadband. Asked what the figure was for Council tax and no ... Read Full Review
Nothing to say.


By : 'Tina'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : PO19
We have found Tod Anstee to be helpful and a pleasure to deal with from the outset. Ros Healey managed our tenancy and she has been nothing but professional and personable. We had some difficulties but with effective and prompt communication, these were resolved amicably. Thank you Tod Anstee! We ... Read Full Review
Very fair.
By : 'Unimpressed'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Letting( As a Tenant )
Rent PCM : £998
Would you recommend ? : No
Postcode : PO20
It soon becomes obvious that their one and only priority is collecting as much money as possible for the Landlord and they have no interest whatsoever in looking after their tenants. They took 10 months to carry out work that was promised would be done upon me moving in. They don't return phone ... Read Full Review
Disproportionate to what they actually do
Disproportionate to what they actually do
By : 'Mummy42'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO19
Overall provided completely inadequate service to my husband and myself. Only ever contacted us when they wanted more money. Ridiculous administration fees when we moved in (especially considering the amount of rent we were paying for the property). They wanted more money when we renewed our ... Read Full Review
Nothing. They failed to help with any problems once we had signed the contract and quite frankly I could do without their condescending attitude.

By : 'grey@28!'
Branch : Chichester, The Old Coach House, 14 West Pallant
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : GU29
I would not recommend using this agent. I was told a quick sale was needed on a property I'd fallen in love with, was pushed into getting strcutural survey same week. My solicitor struggled to get hold of the property owners, by which point they admitted they hadn't managed to separate my house ... Read Full Review
Have been honest from the start (I would have saved myself a lot of money on survey and solicitors. Also, even when we are no longer prospective buyers we deserve responses to our emails, especially when despite howthe service has been, I worded very politely and even thanked him!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents