Timothy A Brown Estate Agents
4.9/5, 100 reviews
98% recommended
99% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property ... show more Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.

We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.

Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.

Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.

Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.

We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.

What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
http://www.timothyabrown.co.uk/

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 97% £84,000 £582,000
Lettings 91% 93% £550 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 2 0 70 2 13 0 2 0
Areas covered
  • Brownlow
  • Congleton
  • Biddulph
  • Scholar Green
  • Gillow Heath
  • Mow Cop
  • Hulme Walfield
  • Somerford
  • Eaton
Address

2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS TDS SAGEagent Relocation Agent Network
Latest Properties

“A very satisfied customer...”

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Feb 23,2019
Minithumbup
By: 'Peter S'
Feb 23,2019
0 people found
this helpful
Timothy Brown's have managed the letting of my flat for 12 years. Throughout that time they have been consistently helpful, pro-active and totally reliable in managing all aspects of the property management from maintenance and repairs to tenant liaison. It has meant for me they have ...
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Comment on agent fees
great value for money
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“Excellent, professional service...”

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Jan 26,2019
Minithumbup
By: 'Jaq'
Jan 26,2019
0 people found
this helpful
From the valuation to completing the sale, Timothy Brown and his staff were excellent. We had a few complications with our house purchase which Tim handled brilliantly. The staff kept us updated at every step and chased the legal side where required. Would definitely recommend....
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Comment on agent fees
Standard
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“Great Service...”

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Jan 25,2019
Minithumbup
By: 'Roy Ainsworth'
Jan 25,2019
0 people found
this helpful
This team is always fully informed and pro-active when dealing with clients and customers. Always a smile and a pleasure to do business with....
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Comment on agent fees
Very Reasonable and fair
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“Professional and Knowledgable Throughout...”

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Jan 25,2019
Minithumbup
By: 'Rod Wheeldon'
Jan 25,2019
0 people found
this helpful
If you are going to use an Estate Agent, then this is the one for you. Market knowledge and an understanding of customer needs, prevalent from beginning to end. First class service....
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Comment on agent fees
In line with what I would expect but bear in mind you get an excellent service.
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“Excellent service. Would recommend....”

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Jan 25,2019
Minithumbup
By: 'Sarah & Tim Vince'
Jan 25,2019
0 people found
this helpful
Having used Tom, Sion & their team's services for many years, we would thoroughly recommend them. Consistently delivering high levels of service with a polite, professional & proactive approach at all times. Thank you all at TAB, keep up the good work!...
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Comment on agent fees
Average for the market
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“Lovely helpful staff!...”

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Jan 25,2019
Minithumbup
By: 'Edmonds'
Jan 25,2019
0 people found
this helpful
This is the second time we have sold a property through Timothy Brown and we can't recommend them enough! We were updated regularly and there was always someone to hand to help with queries and went out of their way to do so! Charlie Meredith ...
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Comment on agent fees
Very competitive fees.
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“Excellent yet again...”

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Oct 28,2018
Minithumbup
By: 'seanofmacc'
Oct 28,2018
0 people found
this helpful
An excellent performance from Timothy Brown yet again; having originally purchased the property through them some 4 years ago. In what was a slightly protracted process, Charlie kept in very regular contact updating on progress and chasing the vendors and my solicitors. I would not hesitate ...
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Comment on agent fees
Fair and clear. What was agreed at the onset was what was paid in the end
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“Excellent service...”

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Oct 26,2018
Minithumbup
By: 'Linda Austin'
Oct 26,2018
0 people found
this helpful
I have used Timothy Brown for buying and selling my properties. This time I was very impressed with the service from Charlie Meredith. He has been so understanding and has provided a great service. Very friendly and always phones you straight back. Would definitely recommend ...
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Comment on agent fees
Good yes
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“Professional and friendly local business...”

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Oct 20,2018
Minithumbup
By: 'Kaz'
Oct 20,2018
0 people found
this helpful
From the valuation by Pete through to completion process dealt with by Charlie, all the staff were professional and super friendly. I was kept up to date by Charlie through the whole process, or by one of the others in his absence, nothing was ever ...
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Comment on agent fees
Pretty standard although lower than the other local agents i looked at.
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“Absolutely the best agents by far in every respect...”

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Oct 19,2018
Minithumbup
By: 'Marianne Hodgkinson'
Oct 19,2018
0 people found
this helpful
Excellent all round service and communication. Dedicated to selling my property, kept me up to date and in the loop throughout. Very professional indeed in every area....
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Comment on agent fees
Very good
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“Fantastic customer service...”

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Oct 19,2018
Minithumbup
By: 'C simpson'
Oct 19,2018
0 people found
this helpful
Being really busy with work myself and my partner didn't have to worry about a single thing about our purchase. Charlie had it all in hand and updated us the second he heard news from either solicitor. Fantastic customer service. Would recommend....
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Comment on agent fees
N/a
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“Very friendly and helpful....”

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Sep 04,2018
Minithumbup
By: 'Laura'
Sep 04,2018
0 people found
this helpful
All staff helpful and friendly. Great communication from the minute we put our property up for sale to the point at which we completed. Our house sold within 1 week!...
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Comment on agent fees
Expected standard amount
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“Customer First !...”

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Sep 03,2018
Minithumbup
By: 'BlackFirsMan'
Sep 03,2018
0 people found
this helpful
Selling your house is certainly one of the more stessfull experiences in life. To help you get through the inevitable ups and down you need help (unless of course you of a breed that can handle it yourself - good luck !). Tom Brown and his ...
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Comment on agent fees
What I would have expected.
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“Worth Every Penny!...”

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Aug 09,2018
Minithumbup
By: 'P n J'
Aug 09,2018
0 people found
this helpful
Tom Brown was pivotal in securing the success of this chain which had required plenty of stimulus down the line. Our property description was spot-on and his local knowledge of our area was key to the sale. Communication and regular contact by Tom (frequently outside ...
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Comment on agent fees
We were well aware of the fees at the start of the process and the terms were extremely fair. Tom Brown worked hard to keep the chain on track and was instrumental in ensuring agents down the chain recognised their role.
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“PERFECT PURCHASE...”

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Aug 07,2018
Minithumbup
By: 'Patrick P'
Aug 07,2018
0 people found
this helpful
I cannot praise Timothy A Brown in general and Charlie Meredith specifically for their very professional and personal service to my wife and I as purchasers. We were kept fully informed throughout the process - and with a smile! A big thank you....
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Comment on agent fees
No fees as we were purchasers
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“Excellent service...”

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Aug 04,2018
Minithumbup
By: 'Hemsley'
Aug 04,2018
0 people found
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Highly recommended Timothy A Browns. Excellent service, kept up to date on a weekly basis during the sale. Friendly and supportive staff. Great local knowledge....
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Comment on agent fees
Good
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“Sale and Purchase...”

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Aug 02,2018
Minithumbup
By: 'Dave'
Aug 02,2018
0 people found
this helpful
Timothy A Brown were efficient and proactive without being overly pushy (which many agents are!). The details prepared were accurate and readable, the photographs used were professionally taken and excellent in quality. They were quick to answer the phone and also to help when you ...
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Comment on agent fees
Fees were reasonable, particularly in view of the amount of effort put in to chase progress towards completion.
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“EXCELLENT SERVICE...”

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Jul 04,2018
Minithumbup
By: 'SONYA PERRY'
Jul 04,2018
0 people found
this helpful
BOTH KATE & CHARLIE PROVIDED AN EXCELLLENT SERVICE. ALL QUERIES WERE ANSWERED PROMPTLY AND COMMUNICATION AND PROGRESS UPDATES WERE PROVIDED REGULARLY. OVERALL A FAULTLESS SERVICE PROVIDED....
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“Great service, sold quickly...”

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Jun 29,2018
Minithumbup
By: 'Neal Hume'
Jun 29,2018
0 people found
this helpful
Great efficient service, from the point of instruction to the completion. Accurate valuation (more than we expected) and brilliant pictures, meant we sold within the first few days of advertising. After agreeing on the price, we were kept fully informed every step of the way (...
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Comment on agent fees
Quite reasonable, we sold using the fixed cost of £1500 plus VAT
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“Fantastic...”

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Jun 28,2018
Minithumbup
By: 'Leah and matt'
Jun 28,2018
0 people found
this helpful
Bought our new house using thisnestate agents. Absolutely fantastic. Great communication throughtout the whole process. Always there to answer any questions and very professional. Charlie was lovely, very friendly, chatty and down to earth. Professional guy throughout and knew his stuff :). Thankyou to everyone involved ...
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“Brereton Heath...”

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Jun 28,2018
Minithumbup
By: 'The best estate agents in the area'
Jun 28,2018
0 people found
this helpful
Firstly I just want to say that ALL the staff along with Tom where a real pleasure to work with. They always gave me feedback when potential clients visited the house and I found them a delight to work with. My circumstances where complex but ...
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Comment on agent fees
The agents fees where as agreed and based on the work they did in selling this property, I had no issues whatsoever in paying them. They deserved every penny.
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“Good...”

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May 28,2018
Minithumbup
By: 'Blake'
May 28,2018
0 people found
this helpful
Helpful, trying their best by calling up solicitors on both sides to keep both parties informed about what was going on....
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“Very satisfied with every aspect of how they handled sale process...”

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Apr 30,2018
Minithumbup
By: 'Mr & Mrs A Calder'
Apr 30,2018
0 people found
this helpful
All the staff we're extremely helpful as was Tom the senior manager. Very professional organisation with a local,personal touch....
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Comment on agent fees
Very Fair
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“Both Tom and Amelia did a fantastic job on the ......”

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Mar 06,2018
Minithumbup
By: 'Oak Lea'
Mar 06,2018
1 people found
this helpful
Both Tom and Amelia did a fantastic job on the sale of our building plot, with fantastic communication at all stages until completion. Great job done thank you....
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“Great service as ever. Thanks for all your help, particularly ......”

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Feb 07,2018
Minithumbup
By: 'A Parkes'
Feb 07,2018
0 people found
this helpful
Great service as ever. Thanks for all your help, particularly in dealing with the solicitors who were not so helpful!...
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“Good communication throughout the process. This was a difficult sale ......”

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Feb 04,2018
Minithumbup
By: 'Mr & Mrs Wray'
Feb 04,2018
0 people found
this helpful
Good communication throughout the process. This was a difficult sale and purchase. Amanda dealt with this in a friendly and efficient way...
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“From the first meeting with Tom Brown, the whole selling ......”

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Jan 02,2018
Minithumbup
By: 'Tim Hill'
Jan 02,2018
0 people found
this helpful
From the first meeting with Tom Brown, the whole selling process has been dealt with very efficiently. We have been kept upto date on a regular basis of initial interest, viewing appointments and offers. The property was advertised on a wide range of sites and ...
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Comment on agent fees
Fees were agreed at an acceptable rate
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“Received phone calls to keep me updated. The sale of ......”

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Dec 17,2017
Minithumbup
By: 'John Davies'
Dec 17,2017
0 people found
this helpful
Received phone calls to keep me updated. The sale of our property was stress free thanks to our Estate Agents...
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Comment on agent fees
Good. Fee agreed in advance
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“I used Timothy Brown for initially letting my property and ......”

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Dec 15,2017
Minithumbup
By: 'Alec Wightman'
Dec 15,2017
0 people found
this helpful
I used Timothy Brown for initially letting my property and then selling it. Both these services were carried out to a very high standard and with a great level of personal care. I often found out from Amelia, Amy or Caroline what was happening with ...
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Comment on agent fees
On par wth the market rate but importantly very fair and nearly explained.
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“Easy and trouble free transaction handled in a very professional ......”

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Dec 14,2017
Minithumbup
By: 'Barnstormer'
Dec 14,2017
0 people found
this helpful
Easy and trouble free transaction handled in a very professional manner. Easy to contact and any queries were quickly answered. Will be using to market my existing properties in the new year....
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Comment on agent fees
Not applicable as I was a purchaser.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:

Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR

Tel: 01260 271255
Fax: 01260 299280

Email: tom@timothyabrown.co.uk?
Last updated at 9:34 AM 15/03/2016 by allAgents

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