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    Amelia Johnson
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    Katie Ogden
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    Tom Brown
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    Amy Rowson
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    Caroline Edmunds
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    Vicky Johnson Davies
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    Judith Barlow
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    Jane Hibbert
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    Caroline Booth
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    Emma Mountford
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    Sion Raw Rees
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    Ross Woods
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    Melissa Harding
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    Pete Halfpenny
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    Linda Bagnall
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.

We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.

Collectively our team has over 200 years of r
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2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255

 
Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
We put Katie and Judith as staff to review but truth is we dealt with Katie for the viewing and almost everyone on the lettings team and everyone was friendly and helpful! The whole process was quick, easy and stress free. We love our new home and would rely on Timothy Brown to help us of we ever rented again or wanted to buy!...
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Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
Featured Review
0 people found
this helpful
Very good experience with this estate agents we were kept up to date throughout the process and would recommend this estate agents...
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
Featured Review
0 people found
this helpful
Katie handled the initial interaction with the prospective buyers and we were very pleased with her advice, feedback and final price achieved. Subsequent to this other members of the team also offered advice and again we appreciated their professional and prompt feedback...
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Comment on agent fees
There are probably cheaper agents on the market but I think you get what you pay for. Browns remain competitive and provide an excellent service
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
Featured Review
0 people found
this helpful
We chose Timothy Brown to act as our estate agent for the sale of our elderly parents' house. This was a very difficult time for us as a family because my father was very ill and then sadly passed away during the selling process. Tom Brown and all his staff were extremely businesslike and efficient but also very respectful of our situation and very helpful. This meant that the sale went through very smoothly, taking the stress away from our parents. I will not forget Tom's kindness and unders...
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Katie
Oct 25, 2016
View all comments (1)
Thank you for your review. It was a pleasure to work with you, and if we can be of any assistance in the future then please do not hesitate to contact us. We wish you and your family all the best.....
Oct 23,2016
Minithumbup
By:
Oct 23,2016
Featured Review
0 people found
this helpful
All the staff were great and cheerful to deal with always keeping Barbara and I in the picture. A pleasant experience....
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Comment on agent fees
Good
Was this helpful? Yes
By: Katie
Oct 24, 2016
View all comments (1)
Thank you for your review, we are pleased that you were happy with the service you received.....
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Very professional and friendly staff. Always aware of an issues which occurred and dealt with them straight away without the least amount of fuss....
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Comment on agent fees
Agents fee are stop on. After dealing with another agent Timothy Brown are 100% Good.
Was this helpful? Yes
By: Katie
Oct 24, 2016
View all comments (1)
Thank you for your review, if we can be of assistance in the future then please do not hesitate to advise,....
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
The staff were friendly and efficient throughout and were able to share responsiblity for dealing with our business. Their initial advice proved to be accurate....
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Comment on agent fees
Chose a local independent and didn't compare fees.
Was this helpful? Yes
Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
We are very pleased with the service we received from all the staff, especially during the last very trying fortnight before the exchange of contracts. They were always efficient and courteous, and willing to change details or photos on RightMove within 24 hours. Thanks to everyone who helped to facilitate the sale of our property....
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Comment on agent fees
The fees were very reasonable.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
An excellent company which went the extra yard for us in every respect. Thoroughly recommend and we could not have asked for better agents. Well done and much thanks for your endeavours....
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Comment on agent fees
Satisfied.
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Amelia was always keeping us up to date with proceedings, even if the information she received from other third parties was not as it could have been she remained professional and positive throughout. Katie and Amy were always on hand as well providing us with support. Everyone at Timothy Browns were always polite and nothing was too much trouble. Our buyer who sold privately did not have an agent for information and suuport, Timothy Browns staff also provided her with support and information ...
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Comment on agent fees
other agents in the area only charge 1%, but cannot comment on the service they provide
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Very happy with the service provided by both Tom and Ross as well as the rest of the team. They always deal with my enquiry promptly and always do their best to help....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
We found Amelia in the Congleton office to be very efficient and responsive in the sale of our apartment. She worked hard to ensure that the sale proceeded smoothly and kept us informed at every stage. As a result we would definitely recommend Timothy A Brown Estate Agents....
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Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
A very professional and personalised service. All the staff were always willing and able to answer any questions I had, to offer their professional advice and always kept me informed of developments with regular updates....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 24,2016
Minithumbup
By:
Jul 24,2016
0 people found
this helpful
Timothy Brown secured a tenant very quickly and they moved in within 2 weeks. All aspects of the letting were handled very efficiently....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Katie Ogden
Jul 26, 2016
View all comments (1)
Thank you for your feedback, we are pleased that you were happy with our service....
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Very responsive, knowledgeable about local market. Excellent at keeping the selling process moving. Always return calls, keep up to date with emails - makes the selling process as smooth as it can be....
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Was this helpful? Yes
By: Katie Ogden
Jul 11, 2016
View all comments (1)
Thank you for your feedback. If we can be of any assistance in the future then please advise.....
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Great service and professional advice. I'd recommend Timothy Brown to friends and family and would definitely use again. Thanks!...
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Comment on agent fees
The fees were fair for the level of service provided.
Was this helpful? Yes
By: Katie Ogden
Jul 08, 2016
View all comments (2)
Thank you for your review, which is appreciated. If we can be of assistance in the future then please advise,....
Jul 02,2016
Minithumbup
By:
Jul 02,2016
0 people found
this helpful
The team at Timothy Brown were efficient, friendly, and kept me informed all the way through the process. Amelia is super and has so much patience! They understand what a stressful and emotive time this is for their clients, and support them skilfully and professionally....
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Comment on agent fees
Worth every penny
Was this helpful? Yes
By: Katie Ogden
Jul 05, 2016
View all comments (1)
Thank you for your feedback which is really good to hear. If we can assist at all in the future then please do not hesitate to contact us.....
Jul 01,2016
Minithumbdown
By:
Jul 01,2016
0 people found
this helpful
In general I felt one or two members of the team were genuinely helpful but the overall feel I got was that it was just about Facts and figures. After my house being on the market for a long time I specifically requested no time wasting viewers ie people who were not in a position to make an offer but I kept getting people who had not even got their property on the market. I feel it was just about getting numbers in the door rather than listening to my requests....
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What agent could do to change your mind?
Not too bad in comparison to others locally
Comment on agent fees
Not too bad in comparison to others locally
Was this helpful? Yes
By: Katie
Jul 01, 2016
View all comments (1)
Thank you for your constructive feedback which is appreciated. We are disappointed that you were not satisfied overall with your experience and have taken your comments on board. We will always ask our clients if they wish to accept viewers who are not in a position to proceed but would not insist on doing so, apologies if this was not communicated to you. Thank you for taking the time to leave a review.....
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
Great service from TA Brown. Friendly and knowledgeable staff who assisted with the transaction from start to finish. A smooth transaction (sale) with no fuss. I would definitely recommend and would use their services again without hesitation....
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Comment on agent fees
Good
Was this helpful? Yes
By: Katie Ogden
Jul 01, 2016
View all comments (1)
Thank you for your feedback which is greatly appreciated. We are pleased that you were happy with our service and if we can be of assistance in the future then please do not hesitate to contact us.....
Apr 05,2016
Minithumbup
By:
Apr 05,2016
0 people found
this helpful
An absolutely highly professional service from this Estate Agents selling my late father's property. This was a unique property with a unique set of circumstances and I cannot recommend highly enough the top-rate service from Sion and his team....
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Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
this helpful
This is a team of absolute professionals. The property I sold through this firm had some unexpected structural problems, and compounded by the fact that I live in Australia, the outcome could have been very unpleasant. Timothy a Brown had great technical knowledge, provided first rate service and excellent communication. All details were covered off in my absence and on my behalf. I felt reassured throughout the sale. Many thanks to Tom Brown's team and a special thanks to Amelia - great j...
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Comment on agent fees
Appropriate to market
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Tom & his team are always very proffessional,extremely efficient & helpful.We rented for over 5 years & got to know the team quite well they are extremely friendly & we would both rent & buy from them in the future....
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Comment on agent fees
Fees very good
Was this helpful? Yes
Feb 25,2016
Minithumbup
By:
Feb 25,2016
0 people found
this helpful
Over many years I've always found Tom Brown most professional, efficient and helpful when handling rental matters. He has an excellent knowledge of the local rental market and provides a personalised local service....
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Comment on agent fees
OK, not the highest.
Was this helpful? Yes
Feb 25,2016
Minithumbup
By:
Feb 25,2016
0 people found
this helpful
I cannot select one staff member only as the Timothy A. Brown team are absolutely brilliant right across the board. Having experience of this company as a seller and now as a buyer I can find no criticism whatsoever and would wholeheartedly recommend them. I have experienced many awful estate agents over the years and in fact would have bought a property recently were it not for the attempted sharp practice of a Reeds Rains branch but Timothy Brown's are a delight to deal with, they communicate,...
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Comment on agent fees
The fees are very fair and very competitive
Was this helpful? Yes
Jan 28,2016
Minithumbup
By:
Jan 28,2016
0 people found
this helpful
I could not praise Tom and his team enough for all their help. They kept me up to date with what was happening through out the buying process. They are all very good at their job and do it to the best of their ability to help,doing all of this in such a friendly and efficient manner....
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Was this helpful? Yes
Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
We can't praise Tom and his team enough....from the start to the end of the house selling process their professional service was second to none. From administration to regular updates the team provided constant care and kept communication lines open at all times for all parties concerned. The service was excellent - we actually sold, bought and also rented from them too !!! Customer service at its best - thank you to everyone who help us :)...
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Was this helpful? Yes
Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
Having dealt with Tom and the rest of the team at Timothy A Brown, I have found them to be professional, courteous, and hugely knowledgable about the market in the area. I found their overall service to be exemplary and I would highly recommend them....
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Comment on agent fees
As agreed.
Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Timothy Brown were brilliant throughout. All staff were friendly, professional and helpful. They made the whole process as straightforward as possible....
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Comment on agent fees
Fees were standard
Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
I had a hard to value property to sell in Congleton as it was quite unique in being a semi detached, but larger than others in the town. Having received highly varying valuations I opted to go with Timothy Brown as Tom Brown seemed to have the greatest knowledge of every one we met of the housing market in Congleton. This paid off incredibly well as the house was under offer within a week and the sale went through very smoothly and I was kept well informed during every step of the process....
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Was this helpful? Yes
Dec 17,2015
Minithumbup
By:
Dec 17,2015
0 people found
this helpful
We are satisfied with all aspects of the sale. The property was well presented in terms of advertising. We were kept well informed regarding any progress and felt that Tom and Amelia were always sympathetic when things weren't going smoothly and quick to offer sound advice....
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Was this helpful? Yes
Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
this agent has been very approachable and helpful, Tom Brown in particular goes above and beyond to assist, he took care of some building regs for me to enable the sale. very good service...
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Was this helpful? Yes
Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
this helpful
A really great, fast and professional service from Tom and the team, I can definitely recommend to anyone looking to sell their home....
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Was this helpful? Yes
Dec 06,2015
Minithumbup
By:
Dec 06,2015
0 people found
this helpful
Nothing has been too much trouble. We are first time landlords and frequently have what could be 'daft' questions but Joe, and colleagues, are only too happy to answer them for us....
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Was this helpful? Yes
Dec 05,2015
Minithumbup
By:
Dec 05,2015
0 people found
this helpful
We have used Timothy Brown to purchase and sell a property previously and when it came to selling on this occasion we didn't need to think twice about who to use. Nothing is too much trouble, they always go the extra mile and they constantly maintain a most professional approach. A huge thank you to Tom, Amelia, Amy and Katie....
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Was this helpful? Yes
Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
I found the company to be very professional and helpful at all times. The staff were courteous and knowledgable. They helped the process to move on without being pushy....
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Was this helpful? Yes
Areas covered
  • Brownlow
  • Congleton
  • ST7
  • CW12
  • Biddulph
  • ST8
  • Scholar Green
  • Gillow Heath
  • Mow Cop
  • Hulme Walfield
  • Somerford
  • Eaton

NAEA ARLA RICS TDS SAGEagent Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 2 0 27 1 4 0 2 0

Job vacancies

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Agent Fees

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Last updated at 9:34 AM 15/03/2016 by allAgents

Complaints Procedure

Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:

Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR

Tel: 01260 271255
Fax: 01260 299280

Email: tom@timothyabrown.co.uk?
Last updated at 9:34 AM 15/03/2016 by allAgents
Amelia Johnson - upload your photo Amelia Johnson
Senior Sales Negotiator
18 reviews

About Amelia Amelia joined the business in 2001 and has completed her NVQ in Sale of Properties level 3 and Tech award and is a member of the National Association of Estate Agents. She is responsible for dealing w View full profile
Katie Ogden - upload your photo Katie Ogden
Sales Negotiator
7 reviews

About Katie Katie joined us to cover Amy’s maternity leave in 2011, but was soon employed permanently. Katie is responsible for Negotiating Sales, responding to emails via our websites, taking care of all socia View full profile
Tom Brown - upload your photo Tom Brown
Director
16 reviews

About Tom Tom (Dip.(Bldg.), AssocRICS, MNAEA) is one of the Directors in the Business and began his career here in 1995. Tom is responsible for the Residential side of the Business including sales and lettings. View full profile
Amy Rowson - no image available Amy Rowson
Sales Negotiator (On Maternity Leave)
1 reviews

About Amy Amy has worked for Timothy A Brown since 2008 and works in the sales team as Sales Negotiator. Amy is responsible for keeping our clients fully updated on the marketing of their properties. Amy is cur View full profile
Caroline Edmunds - no image available Caroline Edmunds
Sales Negotiator
0 reviews

About Caroline Caroline has worked for Timothy A Brown since 2013 and works in the Sales Team as Sales Negotiator. View full profile
Vicky Johnson Davies - no image available Vicky Johnson Davies
Senior Residential Lettings and Management Co-ordinator - Se
0 reviews

About Vicky Vicky Johnson Davies (MARLA) is a Senior Member of the Lettings Team and is a licensed ARLA agent. Vicky is responsible for dealing with the Maintenance of our properties and is a first point of conta View full profile
Judith Barlow - no image available Judith Barlow
Senior Residential Lettings and Management Administrator - F
1 reviews

About Judith Judith joined the business in 1990! She is responsible for all rental accounts including overseeing that rents are paid from tenants and paid out to landlords on time. She is also responsible for payi View full profile
Jane Hibbert - no image available Jane Hibbert
Lettings Administrator
0 reviews

About Jane Jane works in our Lettings Team as Lettings Administrator and has worked for Timothy A Brown since 2014. Jane is responsible for dealing with Utility Bill Disputes and Meter Readings and the Tenancy D View full profile
Caroline Booth - no image available Caroline Booth
Office Administrator
0 reviews

About Caroline Caroline has worked for us since 2014 and is one of our Administrators, responsible for producing our Sales Particulars and Typing. View full profile
Emma Mountford - no image available Emma Mountford
PA
0 reviews

About Emma Emma has worked with us since 2014 and provides Administrative support to the Directors. She is also responsible for producing sales particulars and organising Gas Safety checks on our rental properti View full profile
Sion Raw Rees - no image available Sion Raw Rees
Director
0 reviews

About Sion Director Sion (Dip. Surv., MRICS) is a Chartered Surveyor and a member of the RICS (Royal Institution of Chartered Surveyors) and is the partner responsible for the Commercial property side of the Bus View full profile
Ross Woods - no image available Ross Woods
Lettings Administrator
1 reviews

About Ross Ross has worked for Timothy A Brown since March 2016 and works for our Lettings Team as an Administrator. Ross arranges viewings, follows up on viewings and arranges Gas Safety Inspections. View full profile
Melissa Harding - upload your photo Melissa Harding
Sales Negotiator (Maternity Cover)
0 reviews

About Melissa Melissa will be working with us from August 2016 to cover Maternity Leave. Her responsibilities include arranging viewings, providing feedback to our clients, and general administrative duties. View full profile
Pete Halfpenny - upload your photo Pete Halfpenny
Lettings Negotiator
0 reviews

About Pete Pete is our newest member of the team, and is responsible for carrying out property inspections, and dealing with the maintenance of rental properties. View full profile
Linda Bagnall - upload your photo Linda Bagnall
Lettings Administrator
0 reviews

About Linda Linda joined the team in September 2016 and is responsible for arranging gas safety certificates and arranging viewings of rental properties. View full profile


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