Timothy A Brown Estate Agents
4.9/5, 114 reviews
96% recommended
99% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property ... show more Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.

We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.

Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.

Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.

Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.

We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.

What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
http://www.timothyabrown.co.uk/

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £84,000 £582,000
Lettings 91% 93% £550 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 2 0 79 3 16 1 2 0
Areas covered
  • Brownlow
  • Congleton
  • ST7
  • CW12
  • Biddulph
  • ST8
  • Scholar Green
  • Gillow Heath
  • Mow Cop
  • Hulme Walfield
  • Somerford
  • Eaton
Address

2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS TDS SAGEagent Relocation Agent Network

“Couldn't be happier with the service of Timothy A. Brown...”

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Mar 30,2020
Minithumbup
By: 'Mrs Addison'
Mar 30,2020
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I made the absolutely right decision when I engaged Timothy A. Brown to sell my late parents' house. From my very first contact with Pete to completion everything was handled in a superbly efficient, friendly and professional manner. Many many thanks to Pete, Joe, Karen ...
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“We generally had a very good experience selli......”

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Mar 30,2020
Minithumbup
By: 'Dr Gibson'
Mar 30,2020
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We generally had a very good experience selling our house quickly with Timothy Brown. They got viewers soon after we marketed and we achieved a quick sale at the full asking price! We had to deal with a change in personnel dealing with our sale ...
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“Tom and Joe were brilliant for the whole expe......”

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Mar 30,2020
Minithumbup
By: 'Mr Harrison'
Mar 30,2020
0 people found
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Tom and Joe were brilliant for the whole experience, with all the uncertainty that is going on at the moment they made sure they did everything they could to get the sale through in an efficient and professional manner. Would definitely recommend them....
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“Excellent service very professional from star......”

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Feb 26,2020
Minithumbup
By: 'Mr and Mrs Holt'
Feb 26,2020
0 people found
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Excellent service very professional from start to finish Wonderful sales photos / brochure Polite and informative throughout the sales process Would not hesitate to use again or recommend to a friend...
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“Really helpful and kept me up to speed ....”

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Feb 13,2020
Minithumbup
By: 'Miss Bean'
Feb 13,2020
0 people found
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Really helpful and kept me up to speed especially when probate came into play- they contacted me regularly and kept me informed about events...
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“Great service from all at Timothy A Brownm!...”

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Feb 04,2020
Minithumbup
By: 'Mr Chaddock'
Feb 04,2020
0 people found
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Great service from all at Timothy A Brownm, made me feel at ease through out and answered anything I needed to know, and Jospeph kept me well up to date with the property info' and communicated well with my solicitor also, many thanks, Chris....
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“Kept well informed through out the sales proc......”

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Jan 08,2020
Minithumbup
By: 'Peter Owen'
Jan 08,2020
0 people found
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Kept well informed through out the sales process and conducted in a professional manner. I would use Timothy A Brown again....
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“Best estate agent by a mile...”

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Jan 03,2020
Minithumbup
By: 'Nj'
Jan 03,2020
0 people found
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The sale of my property was far from easy and far from quick, facing some of the worst luck imaginable. Having already been with two previous estate agents - Whittaker & Biggs and Chris Hamriding, where services had been absolutely appalling and totally untrustworthy, I decided ...
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“Although our sale took rather a long time the......”

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Dec 30,2019
Minithumbup
By: 'Mrs Sadat-Shafai'
Dec 30,2019
0 people found
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Although our sale took rather a long time the staff at Timothy Brown worked tirelessly throughout. Excellent service and would definitely recommend. Joseph bickerley, Kate Nicholls and Pete Hutchins were all very supportive and understanding for what was a very stressful time....
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“Timothy A Brown Estate Agent’s, we’re very pr......”

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Dec 26,2019
Minithumbup
By: 'Mr and Mrs Marsh'
Dec 26,2019
0 people found
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Timothy A Brown Estate Agent’s, we’re very professional, they provided an excellent service throughout the sale of my property, I would recommend Timothy A Brown to anyone, looking to buy or sell a property...
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“We feel we had a poor service I'm afraid . Ve......”

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Dec 17,2019
Minithumbdown
By: 'Mr and Mrs Baker'
Dec 17,2019
0 people found
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We feel we had a poor service I'm afraid . Very poor communication. The estate agent that was dealing with our purchase did all the chasing and kept us up to date instead. We had viewings cancelled but not informed and messages left with no response. ...
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By: Tom Brown
Dec 28, 2019
View all comments (1)
Thank you for your comments. We are very sorry to hear that your experience with us fell well below the service levels we work hard to achieve for our clients. We welcome any feedback whether positive or negative, and your comments are genuinely appreciated; it helps us to continually look at improving and maintaining our service to our clients. Again we apologise for where you feel we let you down. We wish you well in your new home and best wishes for the New Year. ...

“Excellent...”

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Dec 16,2019
Minithumbup
By: 'Mr and Mrs Maguire'
Dec 16,2019
0 people found
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Great communication. Very friendly staff. Always followed up any queries promptly. We were both very pleased with the service we received....
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“Tom and the team provided excellent service t......”

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Dec 11,2019
Minithumbup
By: 'Mr and Mrs Jackson'
Dec 11,2019
0 people found
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Tom and the team provided excellent service throughout; from initial engagement through to completion, their support and professionalism was fabulous and a true example of how to deliver great service. We’d thoroughly recommend them....
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“I can't rate Timothy Browns highly enough....”

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Dec 10,2019
Minithumbdown
By: 'Mr & Mrs Clare'
Dec 10,2019
0 people found
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I can't rate Timothy Browns highly enough. Unfortunately we did not use them to sell our house but the house we purchased was through them. We had nothing but problems with our own estate agents and it was Timothy Brown who always resolved the issue. ...
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“A very satisfied customer...”

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Feb 23,2019
Minithumbup
By: 'Peter S'
Feb 23,2019
0 people found
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Timothy Brown's have managed the letting of my flat for 12 years. Throughout that time they have been consistently helpful, pro-active and totally reliable in managing all aspects of the property management from maintenance and repairs to tenant liaison. It has meant for me they have ...
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Comment on agent fees
great value for money
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“Excellent, professional service...”

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Jan 26,2019
Minithumbup
By: 'Jaq'
Jan 26,2019
0 people found
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From the valuation to completing the sale, Timothy Brown and his staff were excellent. We had a few complications with our house purchase which Tim handled brilliantly. The staff kept us updated at every step and chased the legal side where required. Would definitely recommend....
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Comment on agent fees
Standard
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“Great Service...”

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Jan 25,2019
Minithumbup
By: 'Roy Ainsworth'
Jan 25,2019
0 people found
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This team is always fully informed and pro-active when dealing with clients and customers. Always a smile and a pleasure to do business with....
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Comment on agent fees
Very Reasonable and fair
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“Professional and Knowledgable Throughout...”

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Jan 25,2019
Minithumbup
By: 'Rod Wheeldon'
Jan 25,2019
0 people found
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If you are going to use an Estate Agent, then this is the one for you. Market knowledge and an understanding of customer needs, prevalent from beginning to end. First class service....
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Comment on agent fees
In line with what I would expect but bear in mind you get an excellent service.
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“Excellent service. Would recommend....”

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Jan 25,2019
Minithumbup
By: 'Sarah & Tim Vince'
Jan 25,2019
0 people found
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Having used Tom, Sion & their team's services for many years, we would thoroughly recommend them. Consistently delivering high levels of service with a polite, professional & proactive approach at all times. Thank you all at TAB, keep up the good work!...
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Comment on agent fees
Average for the market
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“Lovely helpful staff!...”

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Jan 25,2019
Minithumbup
By: 'Edmonds'
Jan 25,2019
0 people found
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This is the second time we have sold a property through Timothy Brown and we can't recommend them enough! We were updated regularly and there was always someone to hand to help with queries and went out of their way to do so! Charlie Meredith ...
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Comment on agent fees
Very competitive fees.
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“Excellent yet again...”

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Oct 28,2018
Minithumbup
By: 'seanofmacc'
Oct 28,2018
0 people found
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An excellent performance from Timothy Brown yet again; having originally purchased the property through them some 4 years ago. In what was a slightly protracted process, Charlie kept in very regular contact updating on progress and chasing the vendors and my solicitors. I would not hesitate ...
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Comment on agent fees
Fair and clear. What was agreed at the onset was what was paid in the end
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“Excellent service...”

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Oct 26,2018
Minithumbup
By: 'Linda Austin'
Oct 26,2018
0 people found
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I have used Timothy Brown for buying and selling my properties. This time I was very impressed with the service from Charlie Meredith. He has been so understanding and has provided a great service. Very friendly and always phones you straight back. Would definitely recommend ...
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Comment on agent fees
Good yes
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“Professional and friendly local business...”

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Oct 20,2018
Minithumbup
By: 'Kaz'
Oct 20,2018
0 people found
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From the valuation by Pete through to completion process dealt with by Charlie, all the staff were professional and super friendly. I was kept up to date by Charlie through the whole process, or by one of the others in his absence, nothing was ever ...
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Comment on agent fees
Pretty standard although lower than the other local agents i looked at.
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“Absolutely the best agents by far in every respect...”

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Oct 19,2018
Minithumbup
By: 'Marianne Hodgkinson'
Oct 19,2018
0 people found
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Excellent all round service and communication. Dedicated to selling my property, kept me up to date and in the loop throughout. Very professional indeed in every area....
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Comment on agent fees
Very good
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“Fantastic customer service...”

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Oct 19,2018
Minithumbup
By: 'C simpson'
Oct 19,2018
0 people found
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Being really busy with work myself and my partner didn't have to worry about a single thing about our purchase. Charlie had it all in hand and updated us the second he heard news from either solicitor. Fantastic customer service. Would recommend....
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Comment on agent fees
N/a
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“Very friendly and helpful....”

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Sep 04,2018
Minithumbup
By: 'Laura'
Sep 04,2018
0 people found
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All staff helpful and friendly. Great communication from the minute we put our property up for sale to the point at which we completed. Our house sold within 1 week!...
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Comment on agent fees
Expected standard amount
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“Customer First !...”

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Sep 03,2018
Minithumbup
By: 'BlackFirsMan'
Sep 03,2018
0 people found
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Selling your house is certainly one of the more stessfull experiences in life. To help you get through the inevitable ups and down you need help (unless of course you of a breed that can handle it yourself - good luck !). Tom Brown and his ...
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Comment on agent fees
What I would have expected.
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“Worth Every Penny!...”

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Aug 09,2018
Minithumbup
By: 'P n J'
Aug 09,2018
0 people found
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Tom Brown was pivotal in securing the success of this chain which had required plenty of stimulus down the line. Our property description was spot-on and his local knowledge of our area was key to the sale. Communication and regular contact by Tom (frequently outside ...
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Comment on agent fees
We were well aware of the fees at the start of the process and the terms were extremely fair. Tom Brown worked hard to keep the chain on track and was instrumental in ensuring agents down the chain recognised their role.
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“PERFECT PURCHASE...”

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Aug 07,2018
Minithumbup
By: 'Patrick P'
Aug 07,2018
0 people found
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I cannot praise Timothy A Brown in general and Charlie Meredith specifically for their very professional and personal service to my wife and I as purchasers. We were kept fully informed throughout the process - and with a smile! A big thank you....
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Comment on agent fees
No fees as we were purchasers
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“Excellent service...”

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Aug 04,2018
Minithumbup
By: 'Hemsley'
Aug 04,2018
0 people found
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Highly recommended Timothy A Browns. Excellent service, kept up to date on a weekly basis during the sale. Friendly and supportive staff. Great local knowledge....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:

Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR

Tel: 01260 271255
Fax: 01260 299280

Email: tom@timothyabrown.co.uk?
Last updated at 9:34 AM 15/03/2016 by allAgents

Awards won by Timothy A Brown Estate Agents

Individual Branch Awards

Congleton, CW12


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