We are well established chartered surveyors and estate agents providing property services in South and Mid Buckinghamshire, the Chilterns and the Thames Valley.

“ Excellent service from great team... ”

Jul 13,2018
Minithumbup
By: 'Stephen'
Jul 13,2018
0 people found
this helpful
The team at Tim Russ Thame helped me achieve a very good price for my house in challenging market conditions. At no point did i experience the typical pressure to reduce for a quick sale..the guys were convinced the right buyer would come along ...
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Comment on agent fees
Very reasonable
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“ Positive experience as a first time landlord.... ”

Jul 03,2018
Minithumbup
By: 'Mrs Day'
Jul 03,2018
0 people found
this helpful
Colin has been very efficient in all aspects of the rental service finding us a tenant within hours of taking the photos! The process from that point forward has been handled professionally and effectively. We are very pleased with the service from Tim Russ. Thanks!...
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“ Positive first experience with Tim Russ... ”

Jun 16,2018
Minithumbup
By: 'Mrs Moulder'
Jun 16,2018
0 people found
this helpful
Quick, efficient service with a Colin who booked us in promptly and got us our house within 12 hours of seeing it. Very impressed...
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“ Excellent service... ”

May 30,2018
Minithumbup
By: 'Chris'
May 30,2018
0 people found
this helpful
I have been very impressed with the regular service provided by Tim Russ agents and in particular Laura Mullen who is in charge of lettings in this branch. Laura quickly found a suitable tenant for my property. I have always been kept informed of any ...
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Comment on agent fees
Acceptable fees
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“ Fantastic!!... ”

May 21,2018
Minithumbup
By: 'Matthew Evans'
May 21,2018
0 people found
this helpful
Thank you so much Laura Mullen. Your help and support both initially and ongoing is first class and much appreciated. Many thanks...
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“ Highly recommended... ”

May 10,2018
Minithumbup
By: 'JC'
May 10,2018
0 people found
this helpful
I was introduced to Laura through a personal friend and as I was highly dissatisfied with the Agent handling my house rental, decided to give Laura the opportunity to take over the rental. It was a decision I haven't regretted. She found me a ...
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Comment on agent fees
Good
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“ Pleasantly helpful... ”

May 08,2018
Minithumbup
By: 'A Harding'
May 08,2018
0 people found
this helpful
From the moment of making contact with Tim Russ Letting Agents about a my interest in a specific location Laura has been fantastic with her knowledge of the area and matching the clients requirements to the right property. As an ongoing agent if there are ...
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Comment on agent fees
Fees are comparative and reasonable
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“ Excellent service... ”

May 04,2018
Minithumbup
By: 'Kevin N'
May 04,2018
0 people found
this helpful
As a tennant of Tim Russ, I've had a really positive experience so far. My contact Laura has been really helpful whenever I've needed her. All general enquiries have been treated politely and quickly and I have had no problems at all. When ...
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Comment on agent fees
n/a
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“ Promptness and professionalism!... ”

May 03,2018
Minithumbup
By: 'Promptness and professionalism!'
May 03,2018
0 people found
this helpful
I have been in my property almost for a year! During this year I had few small issues which Laura has assisted with great promptness and professionalism! I would like also to thank all the staff at Hazlemere, they are always kind and happy to ...
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Comment on agent fees
I have been in my property almost for a year! During this year I had few small issues which Laura has assisted with great promptness and professionalism! I would like also to thank all the staff at Hazlemere, they are always kind and happy to help!
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“ 5 star service... ”

May 03,2018
Minithumbup
By: 'Rebecca'
May 03,2018
0 people found
this helpful
I Have been a tennant with Tim Russ and have been looked after by Laura mullen in the Hazlemere branch for the last two years. I cannot fault her level of service highly enough, she goes above and beyond to make sure that we are ...
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Comment on agent fees
Good
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“ Helpful and friendly... ”

May 03,2018
Minithumbup
By: 'Friendly and helpful service'
May 03,2018
0 people found
this helpful
From the first viewing to our departure Tim russ have been extremely helpful and friendly. They were always there to help when we needed them dealing with anything promptly. I would recommend Tim russ as they are extremely good at finding the right property for ...
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Comment on agent fees
Good
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“ Friendly, professional agent!!... ”

May 03,2018
Minithumbup
By: 'Jo Gunby'
May 03,2018
0 people found
this helpful
After a dishwasher disaster Laura went above and beyond to ensure we were able to have a new one installed as quickly as possible. On the few occasions that we have needed to contact her she has been, approachable,quick to respond and sorted out ...
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Comment on agent fees
In line with other agents!
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“ Always on top of the situation... ”

May 02,2018
Minithumbup
By: 'Two old dogs'
May 02,2018
0 people found
this helpful
Tim Russ and specifically Laura Mullen look after two properties for us. We find Laura always to be in control of the situation and is very efficient and cheerful and a real pleasure to do business with....
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Comment on agent fees
Fees are fair
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“ An Experienced & Professional Letting Agent... ”

May 02,2018
Minithumbup
By: 'Nicola D'
May 02,2018
0 people found
this helpful
Laura Mullen has been responsible for letting my property over the past four years. She listens, builds up a good rapport, goes the extra mile and instinctively knows when she has the right tenant/s for your property. I can't recommend her highly enough....
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Comment on agent fees
Worth every penny for complete peace of mind.
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“ Patience..keeping us up todate.... ”

May 02,2018
Minithumbup
By: 'The Wright family'
May 02,2018
0 people found
this helpful
A big Thank you to Laura for walking us through the renting mine field. And finding us a wonderful property. Answering all our questions promptly and keeping us updated as things went along. Best regards The Wright Family...
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“ Highly Recommended... ”

May 02,2018
Minithumbup
By: 'Rocket Man'
May 02,2018
1 people found
this helpful
I became a landlord of a property in Hazlemere and being new to this procedure decided to interview a few letting agencies. I was looking for a company that would listen to my views and act promptly when I wanted advice and something doing. I ...
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Comment on agent fees
Good
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“ Terrible Agent... ”

Apr 17,2018
Minithumbdown
By: 'Alex'
Apr 17,2018
0 people found
this helpful
Terrible agents if you are a tenant. They are not helpful at all If you have a issue with the property and in most cases do not relay your concerns to the landlord. Be careful of your ***deposit**** they try anything not to pay your ...
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Comment on agent fees
Bad
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By: Laura Mullen
May 01, 2018
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Alex, I am sorry to read your opinion of our agency which is unusual given the positive feedback and reviews that we usually receive. I deal with all the tenancies through the Hazlemere branch and would like to highlight that our Tenants are never requested to use a contractor as it is not their responsibility to maintain the property. If there were damages to the property you were renting at the end of your tenancy, they would be highlighted in the third party inventory check out report ...
Sep 19,2017
Minithumbup
By: 'Garry'
Sep 19,2017
0 people found
this helpful
I'm very pleased with Tim Russ Wendover who sold my property within 24 hrs and for the asking price. Their local knowledge and marketing helped me to achieve a quick sale and a smooth completion within the time parameters that I asked for...
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Aug 27,2014
Minithumbdown
By: 'Stephen Thomas'
Aug 27,2014
10 people found
this helpful
My first dealing were with Sue and things went splendidly until the purchase was handed over to another lady who will remain nameless here. On a Wednesday afternoon I was given a deadline that we needed to exchange on the Friday, two days later otherwise ...
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Jul 01,2013
Minithumbup
By: 'AJY'
Jul 01,2013
3 people found
this helpful
The service that I received from Matt at TR was nothing short of first class - from the moment that I enquired about the property on rightmove up until today Matt has guided me through what can be a complicated transaction. I will be using ...
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Jul 01,2013
Minithumbup
By: 'Bryony Hordern'
Jul 01,2013
2 people found
this helpful
I have used Tim Russ on many occasions - they are professional and always obtain the best tenants for us. Matt has always been courteous and friendly. I highly recommend Tim Russ for selling/renting properties...
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By: Kathyg
Jul 01, 2013
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I have no doubt Matt is Courteous and friendly towards Landlords, it is the tenants he is rude, ignorant and dismissive towards. What a coincidence Matt Davis is only just aware of, and commenting on these reviews and then SUDDENLY a good review appears. ...
Jun 28,2013
Minithumbdown
By: 'Michael'
Jun 28,2013
18 people found
this helpful
The agent made no attempt to ask for essential repairs to be considered by the landlord. Was dismissive on every occasion. At no point were we made to feel like "customers" and service was appalling Currently with another agent in the area and ...
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By: Tatiana
Jul 24, 2017
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The agent made no attempt to ask for essential repairs . Was dismissive on every occasion. At no point were we made to feel like "customers" and service was appalling ...
May 02,2013
Minithumbdown
By: 'Kathyg'
May 02,2013
32 people found
this helpful
Would not give us the deposit back, despite in the Tenancy Agreement saying they had to reply within 14 days, they did not reply to our request for the deposit returning for 19 days. We initially agreed that would pay for damaged curtains (even though they belonged ...
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What agent could do to change your mind?
Nothing. They are ignorant and useless.
Attached Files
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By: MCD
Jun 27, 2013
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Tim Russ & Company make an effort to look after our tenants and landlords. We would comment:- 1. At the commencement of a tenancy an independent inventory is prepared. 2. At the end of a tenancy an inventory clerk prepares a schedule of condition and dilapidation. 3. A landlord is entitled to make a dilapidation claim for any items raised in the report which are above fair wear and tear. 4. Under the terms of the tenancy the landlord has 14 working days (not 14 days) to advise the ten ...
Apr 05,2013
Minithumbdown
By: 'Anon'
Apr 05,2013
25 people found
this helpful
After shown property, agent made no effort to understand our needs. Made no inclination that they even cared about a possible sale - looked positively bored. Asked for no information with regards to contacts details should there be any other properties we might be interested ...
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What agent could do to change your mind?
After living in London for over ten years I have had a lot of experience with estate agents. Generally they are a bunch of useless middlemen. I hope the internet shuts down their industry. Ask us what we were looking for - and listen!! Look remotely interested in your job. Use less hair gel and bull shit sales speak - they don\'t know who they\'re talking to - I could be an architect for all they know!! Oh and be honest with any faults that are in the building - damp etc. Every building has one. Plus painting the damp patches is so obvious it\'s ridiculous - then an agent making up some bull. It\'s only going to become a problem later when the tenant reports the problem and demands the agent to sort it out. I hate estate agents. They over charge or a very bad service. They generally never give a shit. Full of hot air.
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By: MCD
Jul 02, 2013
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Tim Russ & Company make an effort to look after all our tenants and landlords, we have received no formal complaint from this person. ...
May 23,2012
Minithumbdown
By: 'unhappy_tenant'
May 23,2012
19 people found
this helpful
At the end of tenancy they charged enormous amount of money off the deposit. They working only in favour of landlords. Definitely not recommended, as it turns out to be the most expensive agency I have ever dealt with....
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By: MCD
Jul 02, 2013
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Tim Russ & Company make an effort to look after all our tenants and landlords, we have received no formal complaint from this person and no deposit dispute was raised. ...
Feb 13,2012
Minithumbdown
By: 'Very unhappy tenant'
Feb 13,2012
21 people found
this helpful
Aggresive, single minded and truly horrible....
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By: MCD
Jul 02, 2013
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Tim Russ & Company make an effort to look after all our tenants and landlords, we have received no formal complaint from this person. ...



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Office 1
112 High Street, Thame OX9 3DZ
(10)
Office 2
38 High Street, Princes Risborough HP27 0AX
(0)
Office 3
5 Penn Road, Hazlemere HP15 7LN
(14)
show all branches (7)
Office 4
Perronet House, Hill Avenue, Amersham HP6 5BT
(0)
Office 5
6 Burkes Court, Burkes Road, Beaconsfield HP9 1NZ
(0)
Office 6
12 Lees Place Grosvenor Square, London W1K 6LW
(0)
Wendover
4, Chiltern Ct Back St, Wendover HP22 6EP
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