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    Chloe Harte
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    Ben Madden
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    Sean Barrett
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    Emma Burke
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    Rachel
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    Sean Tully
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    Peter Davis
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    Fiona Duncan
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    Sean B
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    Tom C
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    Aaron
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    Emma B
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    Sean Tully
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    Leon
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Properties for rent
Jul 27,2017
Minithumbup
Andre Ribeiro
By:
Jul 27,2017
0 people found
this helpful
Pleasure to deal with through the process, was very honest and helpful. So glad as he found my family the perfect home....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 27,2017
Minithumbup
Dannie Walton
Andre Ribeiro
By:
Jul 27,2017
0 people found
this helpful
We rented a property via Thorgills, we were really happy with the service provided. Dannie and Andre who made the whole process easy and straightforward,are very reliable and go out of their way to be helpful. They are also outstanding if anything needs to be repaired within the property. Highly recommended !...
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Comment on agent fees
very good fees
Was this helpful? Yes
Jul 27,2017
Minithumbup
Dannie Walton
By:
Jul 27,2017
0 people found
this helpful
The easiest 5 stars I've ever rated someone. Dannie was exceptional - so talented, helpful, knowledgeable. We're very pleased with how he helped us, from start to finish and we made a lot more on our previous home than we ever hoped for. Settled in our lovely new flat, thanks so much Dannie...
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Comment on agent fees
fees are very reasonable
Was this helpful? Yes
Jul 27,2017
Minithumbup
Dannie Walton
By:
Jul 27,2017
0 people found
this helpful
Recently sold our house under the careful guidance of Thorgills. Dannie provided a professional service that made the process really straightforward from beginning to the end. I'm positively certain we will use Thorgills again in any future property activity....
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Jul 26,2017
Minithumbup
By:
Jul 26,2017
0 people found
this helpful
The Chiswick sales team were very professional when dealing with the sale of my property. They managed to find me a number of potential buyers within the first few days of being instructed, and had me under offer within a week. Very good company to work with and highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
By:
Jul 25,2017
0 people found
this helpful
Excellent agent, dan and the team worked tirelessly to get me several offers within the first week of marketing before selling it for over the asking price....
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Comment on agent fees
Good, fees were reasonable, not the cheapest but got the price other agents said we couldn't get
Was this helpful? Yes
Jul 25,2017
Minithumbup
By:
Jul 25,2017
0 people found
this helpful
Very happy with the service I received from Daniel Madden and the team. They did exactly what they said they would do a lot quicker than I expected. Would recommend them to family and friends....
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Comment on agent fees
Good - the constant updated were excellent as was the aftercare
Was this helpful? Yes
Jul 25,2017
Minithumbup
Nebras Fakhry
By:
Jul 25,2017
1 people found
this helpful
I had a relatively good experience at Thorgills, There is a charming young lady (Nebras) at the font desk who was polite and very helpful, I also thought that Tomek and Leon were very insightful and knew a lot about the area in regards to what was local to the flat I wanted to rent. they also had information about the neighbors which I greatly appreciated. Would recommend...
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Comment on agent fees
The agents fees were not great but I believe them to be fair and for the information obtained by agents value for money
Was this helpful? Yes
Jul 25,2017
Minithumbup
Nebras Fakhry
Leon
By:
Jul 25,2017
1 people found
this helpful
Really efficient agents and a delight to deal with. Would highly recommend, Leon found me a tenant within a few days, I have been happy with the service and will use them again in the future. I also found Nebras to be extremely helpful and professional when I first came into the branch....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 23,2017
Minithumbup
By:
Jul 23,2017
0 people found
this helpful
Super service, really quick to get our references back and we were able to move in 1 week sooner than we had hoped for. Thanks guys...
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Was this helpful? Yes
Jul 23,2017
Minithumbup
Leon
By:
Jul 23,2017
1 people found
this helpful
Very impressed with the service I received from Thorgills, kept me updated and got me corporate tenants in under a week. I will be using them again in the future....
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Comment on agent fees
The agents fee was fair, I feel that I got good value for money
Was this helpful? Yes
Jul 22,2017
Minithumbdown
By:
Jul 22,2017
0 people found
this helpful
over charge, hidden fees, not fair in them trade, soon or later they will close down they have a lot of victim...
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Comment on agent fees
very bad by every single way
Was this helpful? Yes
Jul 20,2017
Minithumbup
By:
Jul 20,2017
0 people found
this helpful
Thank you Thorgills Ealing. I could not be happier with my new home. Very professional agent. I had no problems throughout the process....
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Was this helpful? Yes
Jul 20,2017
Minithumbup
By:
Jul 20,2017
0 people found
this helpful
Surprised to read all the negative comments. I was impressed with the service of the team, getting regular feedback and they secured a tenant for me within 2 weeks. Will be using them again for sure....
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Comment on agent fees
Same as other agents
Was this helpful? Yes
Jul 20,2017
Minithumbdown
Sean Tully
By:
Jul 20,2017
0 people found
this helpful
very happy with the service of the Lettings Team at Thorgills Ealing, the sold me their service and delivered exactly what they said. I felt they were friendly and very professional....
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Comment on agent fees
you pay for the quality you receive
Was this helpful? Yes
Jul 17,2017
Minithumbup
Emma B
By:
Jul 17,2017
1 people found
this helpful
Emma helped to find a flat that we needed move in within 48 hours as another agent had let us down, everything went very smoothly will be working with them again....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 17,2017
Minithumbup
Sean Tully
By:
Jul 17,2017
0 people found
this helpful
Sean valued my flat and within 7 days they had found me very good tenants. I will be using them again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 09,2017
Minithumbup
By:
Jun 09,2017
1 people found
this helpful
Would highly recommend, found me a corporate tenant to my liking within days, I have been happy with the service and will use them again in the future....
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Comment on agent fees
I found them the same as other agents, but they provided me an excellent service.
Was this helpful? Yes
Jun 03,2017
Minithumbdown
By:
Jun 03,2017
0 people found
this helpful
Utterly disgraceful; an incident happened with our house and when questioned Thorgills lied about having any knowledge about the situation or being at the property. A key to our house was given out without our knowledge and when questioned it took numerous amounts of phone calls to find out where it had come from and who had given it out; Communication between colleagues is poor and practically no existent. A viewing was arranged and the estate agent failed to turn up nor did he contact any of ...
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Was this helpful? Yes
May 19,2017
Minithumbdown
By:
May 19,2017
0 people found
this helpful
Terrible service ! We had some issues with our flat and had to deal with a number of people as they keep changing, finally someone who told us was the head of property management took over the issues but was only rude and inefficient, we end up paying for repairs as per dealing with them, Normally I don't like to judge people but this lady is a terrible person, another nice lady told us that unfortunately as she was one of the managers no one else was able to help us....
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Comment on agent fees
Fees are average as others, but if compared with the service.. they are just rapping you !
Was this helpful? Yes
May 04,2017
Minithumbdown
Aaron
By:
May 04,2017
0 people found
this helpful
This is a worst state agent I ever seen in my life. They are just thinking about commotion and they leave you on the trouble time. As I got a flat from them with highest price and without good customer service. They said me flat has a under ground parking but when I got the key I realized the parking is 10 minutes away from my flat. Avoid avoid...
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Was this helpful? Yes
Mar 23,2017
Minithumbdown
By:
Mar 23,2017
0 people found
this helpful
AVOID this agents.. they are money suckers for both checkin and checkout.. Do not fall into the trick of biding the rent with other interested tenants, that's how they pitch to put pressure on you to increase term and rent. they inflated rent way too high. I was new to the area wasn't aware much and was in hurry to find a place I'm victim to fall for their tricks. Also never sign for longer term even they say you have breaking clause they will charge you 11% + vat for the remaining term. DO NOT ...
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Was this helpful? Yes
Sep 26,2016
Minithumbup
Sean B
Tom C
By:
Sep 26,2016
1 people found
this helpful
Really efficient agents and a delight to deal with. They go out of their way to make everything go smoothly and even when their was a hiccup, they resolved it very quickly. I moved from another agent to Thorgills and I am delighted with the outcome!...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
Sep 22,2016
Minithumbdown
By:
Sep 22,2016
0 people found
this helpful
DO NOT HIRE THEM - My deposit is ON HOLD for 3 months. SUPER UNPROFESSIONAL and NOT PRO ACTIVE I dont even know where to start. The checkout was a nightmare. Its been 3 months since we agreed on check out and I still havent got my deposit back. They refuse to send the landlord details and also refuse to pay because are "waiting for landlord's approval". I am still hoping that they will give me my money back eventually but this has been a nightmare and the staff is not responsive...
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Comment on agent fees
BE AWARE - they put 14% fees on the contract so even if you have a break up clause, you have to pay their management fees for the whole duration of the contract. We negotiated to exclude that, so I suggest you review your contract carefully
Was this helpful? Yes
Aug 23,2016
Minithumbdown
By:
Aug 23,2016
0 people found
this helpful
Avoid this agency! You will loose your money. Don't sign any documents before you will see the main contract...
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Comment on agent fees
Terrible
Was this helpful? Yes
Jul 23,2016
Minithumbdown
Chloe Harte
Fiona Duncan
By:
Jul 23,2016
0 people found
this helpful
Where do I even begin. Never contact you once you've paid them money. Always have to be chased. Staff are young and have no knowledge of the properties they are 'managing', meaning they are unable to answer even the simplest of questions. Accused us of giving false guarantor information when it was an administration mistake on their end. Tried to force us to have a 'lead tenant' and one guarantor between 4 tenants which was ridiculous. To top it all off, 11 days before our move in date, the firs...
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What agent could do to change your mind?
AWFUL
Attached Files
Comment on agent fees
AWFUL
Was this helpful? Yes
Apr 28,2016
Minithumbdown
By:
Apr 28,2016
0 people found
this helpful
DO NOT GIVE OVER YOUR NUMBER WHEN LOOKING FOR HOUSES. We were interested in viewing just one of their listed properties. It went. We were no longer interested in looking at houses. What proceeded was an extremely high volume of calls from not just the Hammersmith branch, but also the Ealing branch. Literally 4-5 calls a day. This is even AFTER I told them we were NOT interested and already had another house we had agreed on with another agent. SO ANNOYING. It felt like borderline harassment...
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Was this helpful? Yes
Apr 19,2016
Minithumbdown
Sean Barrett
By:
Apr 19,2016
1 people found
this helpful
Extremely Unprofessional, underhanded, and rude. I am a landlord and have been extremely disappointed in my dealings with these agents. They lack any customer service and should perhaps be reminded to read what they supposedly pride themselves in on their own website. Could not be further from the service I have received - or lack there of!...
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What agent could do to change your mind?
Bad
Attached Files
Comment on agent fees
Bad
Was this helpful? Yes
Apr 05,2016
Minithumbdown
By:
Apr 05,2016
0 people found
this helpful
Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying sorry with no action behind it to follow up. Upon moving in, the flat was to be professionally cleaned and that is why we had t delay moving in. The time at which we were to move in, the previous tenants were having their furniture moved out. The flat was disgusting, used toilet paper etc... on the floor. A professiona...
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What agent could do to change your mind?
High fees
Attached Files
Comment on agent fees
High fees
Was this helpful? Yes
Mar 25,2016
Minithumbdown
By:
Mar 25,2016
1 people found
this helpful
When viewing the property we were mislead about the type of utility bills covered in rent. We continuously asked the agent and every time they would reluctantly confirm that all utility bills except for water and council tax are covered. Only after we were given the contract we realized there's also electricity paid for by us. I would suggest anyone thinking of going through them to ask for every written confirmation possible. Only 2 days after been given the contract we got voicemail by one of ...
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What agent could do to change your mind?
Too expensive for the service provided
Attached Files
Comment on agent fees
Too expensive for the service provided
Was this helpful? Yes

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Last updated at 9:50 AM 18/06/2015 by Sean Barrett

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Last updated at 9:50 AM 18/06/2015 by Sean Barrett

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44 High St, Brentford TW8 0BB
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