Thomas & Partners
3.9/5, 25 reviews
72% recommended
83% sales valuation accuracy
83% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

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2024 allAgents People Awards


Latest Reviews

 View all Reviews 25
14th Dec 2023
reviewed by 'snuffletruffle'
“Purchased a property through this estate agents. Staff were affable, helpful and prompt at providing updates regarding the sale. Would ......”
6th Jun 2023
reviewed by 'Darren'
“Incorrect operating procedures. Slow at taking and updating details. Frequently lied. Cannot be trusted at all. Marketed the property for ......”
12th Dec 2022
reviewed by 'Suzi'
“Fabulous service from Thomas and the team. We bought and sold with them, and sold ours in less than 48 hours. ......”
11th Dec 2022
reviewed by 'JG'
“this agency and it's staff found the right buyer at the right price in the right time - at a ......”
30th Jun 2022
reviewed by 'David Campbell'
“I have been doing business with Thomas & Partners for nine years and have always been impressed with their professionalism and ......”
27th Aug 2021
reviewed by '[email protected]'
“I had been looking for a property to rent for over 3 months when my path crossed with David’s in ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 83% £102,000 £450,000
Lettings 0% 99% £725 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 8 3 8 0 1 4
Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Thomas & Partners Branches (view all 4)
Deal, CT14
Dover, CT16
Folkestone, CT20
Herne Bay, CT6

“Dover branch: the buying a house tale....”

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Dec 14,2023
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Thomas
By: 'snuffletruffle'
Dec 14,2023
0 people found
this helpful
Purchased a property through this estate agents. Staff were affable, helpful and prompt at providing updates regarding the sale. Would recommend anyone buying or selling a house to use them, will happily use them again if/ when it comes to selling the house. Still remember ...
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“Incorrect operating procedures..steer clear...”

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Jun 06,2023
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By: 'Darren'
Jun 06,2023
1 people found
this helpful
Incorrect operating procedures. Slow at taking and updating details. Frequently lied. Cannot be trusted at all. Marketed the property for a year. Was then marketed with another agent and sold almost immediately. Offer poor advice, poor customer service and most definitely cannot be trusted at ...
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“Fabulous & Friendly Service...”

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Dec 12,2022
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Thomas
By: 'Suzi'
Dec 12,2022
0 people found
this helpful
Fabulous service from Thomas and the team. We bought and sold with them, and sold ours in less than 48 hours. When we lost the property we wanted, Thomas was straight back on it, and managed to get us our new home. We are so happy ...
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“this agency and it's staff found the right bu......”

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Dec 11,2022
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vicky
By: 'JG'
Dec 11,2022
0 people found
this helpful
this agency and it's staff found the right buyer at the right price in the right time - at a difficult moment in the market Thomas & Partners kept all parties informed and reassured - professional and personable and...
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“I have been doing business with Thomas & Part......”

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Jun 30,2022
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By: 'David Campbell'
Jun 30,2022
0 people found
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I have been doing business with Thomas & Partners for nine years and have always been impressed with their professionalism and knowledgably and polite staff....
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“Personable and straightforward letting...”

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Aug 27,2021
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David
By: '[email protected]'
Aug 27,2021
0 people found
this helpful
I had been looking for a property to rent for over 3 months when my path crossed with David’s in the Deal office. As a first time tenant, David made the whole process straightforward and personable. I wouldn’t hesitate to recommend Thomas & Partners....
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“Excellent service. I've bought and sold quite......”

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Jul 14,2021
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By: 'Simon'
Jul 14,2021
0 people found
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Excellent service. I've bought and sold quite a few properties, Thomas and partners were among the best. Invaluable local knowledge. Far better than most large chain estate agents. Will certainly use again....
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“I recently completed a house purchase where T......”

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Jul 11,2021
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Thomas
By: 'Simon Withey'
Jul 11,2021
0 people found
this helpful
I recently completed a house purchase where Thomas and Partners were the estate agents involved. I found working with Thomas's to be relatively hassle free, I was always able to get hold of Thomas himself or the ladies in the office who were always polite, ...
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“David was most helpful, excellent communicati......”

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Jul 05,2021
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David
By: 'Mark'
Jul 05,2021
0 people found
this helpful
David was most helpful, excellent communication. I would highly recommend using them. Also answered emails promptly. He made the whole process much easier. Thank you!...
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“David Nutleys efficiency and speed in which h......”

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Jul 03,2021
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David
By: 'James'
Jul 03,2021
0 people found
this helpful
David Nutleys efficiency and speed in which he actioned our requests was second to none. If it wasn’t for David’s assistance in progressing the transaction, our purchase could have taken much longer....
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“Outstanding service...”

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Jul 01,2021
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By: 'J and D Herbert'
Jul 01,2021
0 people found
this helpful
We sold our house through Thomas and Partners though the pandemic and the service we received was amazing. Even with so many restrictions in place, they went above and beyond. We were kept fully informed of our progress throughout the sale with regular phone calls ...
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“Thomas and partners made the selling experien......”

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Jul 01,2021
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Thomas
By: 'Mrs'
Jul 01,2021
0 people found
this helpful
Thomas and partners made the selling experience a lot less stressful. Extremely helpful and always on the end of the phone for any queries. Thanks...
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“We had a fantastic experience all round with ......”

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Jun 30,2021
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By: 'Louise'
Jun 30,2021
0 people found
this helpful
We had a fantastic experience all round with Thomas and Partners estates. Great staff always on hand to help with any queries and they helped ensure our sale and purchase went through smoothly. Would highly recommend....
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“Thomas & Partners Top Quality Service !!!!!!!...”

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Jun 30,2021
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Thomas
By: 'MR RICHARD GLASS'
Jun 30,2021
0 people found
this helpful
Have recently sold a property through Thomas & partners, and was very happy and grateful for their help and guidance through the sell process Was kept informed all through the sale. 10/10 Would recommend Thomas & partners to anyone Top quality service...
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“I have bought and sold two property’s with Th......”

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Jun 30,2021
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Thomas
By: 'martin'
Jun 30,2021
0 people found
this helpful
I have bought and sold two property’s with Thomas and partners they are very professional and efficient throughout all of the selling and buying process the staff in the office are extremely polite and helpful and Thomas him self is extremely professional and on ...
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“Great viewing and purchase...”

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Jun 26,2021
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Thomas
By: 'Richard'
Jun 26,2021
0 people found
this helpful
Great viewing and purchase Viewed the house I purchased during the hight of COVID but reassured at every stage by Thomas and partners with the positive attitude and professional service delivered with safety as a real priority during the viewing. The office is professional and ...
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“Appalling service....”

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May 13,2021
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By: 'Jamie'
May 13,2021
4 people found
this helpful
Appalling service. Thomas dean should have stayed in his old profession. A used car saleman. Arthur daley was more honest. Would have been better with an undertaker selling my house....
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“The Dover branch of Thomas & Partners are by ......”

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Nov 23,2020
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By: 'Andy'
Nov 23,2020
4 people found
this helpful
The Dover branch of Thomas & Partners are by far the most inept and incompetent estate agent I’ve ever had the misfortune to deal with. A catalogue of errors from Thomas and the 2 other office staff from the outset who even reduced the price of ...
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“Agree with previous review, avoid at all cost......”

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Sep 16,2020
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Thomas
By: 'Ellena'
Sep 16,2020
4 people found
this helpful
Agree with previous review, avoid at all costs!! Thomas was enthusiastic and in regular contact until he got my business and then I didn't hear from him again! He told me he was the only one to do the viewings, I have emails to confirm ...
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“****Avoid**** I personally would not touch th......”

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Jul 14,2020
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Thomas
By: 'Joanne'
Jul 14,2020
4 people found
this helpful
****Avoid**** I personally would not touch this company with a barge pole. As in a previous review, Thomas is like a moody teenager and wouldn’t admit to providing a bad service. They lost me a viewing because they wouldn’t let me do it ...
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Attachments

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“Attitude and dishonesty...”

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May 04,2020
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Thomas
By: 'Adam'
May 04,2020
2 people found
this helpful
Thomas from Thomas and Partners is rude, dishonest and has a terrible attitude problem. He tried forcing us to exchange contracts during the lockdown period even though by doing this, we have been advised by our solicitor, we wouldn’t be able to complete the ...
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By: DAvid
Jul 08, 2020
View all comments (1)
was this John by any chance? I was waiting for a call back about a house which I wanted to view and in the time I was waiting the house went under offer! He had claimed to have called me 3 times and left 2 messages which are complete lies! I would not trust this company at all, full of lies and do not care about anything apart from themselves. ...

“Brilliant service from start to finish.Had m......”

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Oct 11,2019
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David
By: 'Gary'
Oct 11,2019
1 people found
this helpful
Brilliant service from start to finish. Had my house on the market with a large Estate agent for six months with no success. Thomas and Partners found a buyer in 5 weeks. David Nutley was excellent....
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“Brilliant people orientated service...”

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Nov 05,2018
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Thomas
By: 'Helen'
Nov 05,2018
2 people found
this helpful
The service received from Thomas and Partners has been excellent, they acted at all times with the best interests of the people involved at heart and at no point did I feel like they were pushing me in a direction I didn't feel comfortable with. ...
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Comment on agent fees
As a first time buyer I can’t comment on the fees as I did not experience this element.
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“Absolutely ill-mannered and disrespectful rent agent!...”

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Oct 19,2018
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By: 'Paige'
Oct 19,2018
4 people found
this helpful
Absolutely disgusting customer service, instead of finding a solution round the problem they simply say 'that's a problem, goodbye'. Would highly not recommend and something needs to be done about this attitude....
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“Excellent from start to finish...”

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Oct 12,2018
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Thomas
By: '777'
Oct 12,2018
1 people found
this helpful
As the title says, excellent from start to finish. A highly professional service with the benifet of being able to deal with the main man himself....
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Comment on agent fees
Good
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 04/01/2023, 2:16 PM by Vicky Quinn
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:16 PM 04/01/2023 by Vicky Quinn

Awards won by Thomas & Partners

Regional Awards won by Thomas & Partners

Individual Branch Awards

Dover, CT16


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