Thomas Property Group
4.3/5, 89 reviews
84% recommended
97% sales valuation accuracy
98% sales fee satisfaction
Thomas Property Group are a well known and respected family run Chester estate agent, letting agent and overseas property consultancy. show more Thomas Property Group are a well known and respected family run Chester estate agent, letting agent and overseas property consultancy.

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £118,000 £650,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 24 9 31 1 12 1 2 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Thomas Property Group Branches (view all 2)

“Would recommend and would re-use them as renter!...”

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Apr 23,2021
Minithumbup
By: 'Alex'
Apr 23,2021
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Thomas Property Group have been a great company to work with. They have been incredibly helpful, responsive and reactive when needed. I'm very meticulous with contracts and agreements etc and they went through every question I had, did walk throughs of the property with me ...
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“Despite the difficulties relating to COVID19 ......”

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Apr 08,2021
Minithumbup
By: 'Martin'
Apr 08,2021
1 people found
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Despite the difficulties relating to COVID19 with regard to managing viewings and delays in conveyancing due to various restrictions, my contact at Thomas Estates did an excellent job in keeping me informed of progress and chasing the various parties involved to help my sale to ...
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“Friendly and professional through and through...”

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Apr 06,2021
Minithumbup
By: 'Rob'
Apr 06,2021
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From the beginning of the process Thomas were excellent, they guided us through the minefield that is selling a property and got us to the other side with professionalism. They are approachable, professional and trustworthy. Lets be honest; estate agents don't have the best reputation ...
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“We recently purchased a property through Thom......”

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Mar 30,2021
Minithumbup
By: 'Max'
Mar 30,2021
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We recently purchased a property through Thomas Property and Sue was unbelievably professional, thorough and friendly throughout. She made the stressful and difficult process of buying a house that bit easier, so thank you Sue!...
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“We have let a property in Chester for a numbe......”

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Mar 23,2021
Minithumbup
By: 'Sue'
Mar 23,2021
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We have let a property in Chester for a number of years using Thomas Lettings as our agent. They have always acted in our best interests. Responding to ours and tenants requests promptly and efficiently. I would have no hesitation in recommending them. Their staff ...
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“Where is the 6 star button?...”

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Mar 09,2021
Minithumbup
By: 'Michael'
Mar 09,2021
0 people found
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I can't recommend Thomas Property Group Sales highly enough. My consultant was Michael but all the staff were polite and professional. I don't mind admitting I can be quite a demanding client and Michael took on board my wishes/requests at every stage, impressing me ...
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“Excellent...”

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Feb 26,2021
Minithumbup
By: 'D'
Feb 26,2021
0 people found
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In spite of the lockdown misery, the team at Thomas Waverton managed the sale of my house in Christleton with good humour and efficiency. The process was delayed due to the length of the chain and solicitors (!). They chased up the sale with patience and ...
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“I have used Thomas Property Group on a number......”

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Feb 25,2021
Minithumbup
By: 'Andy C'
Feb 25,2021
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I have used Thomas Property Group on a number of occasions of the last year and have always been impressed at the high level of service that they provide. The lettings team Paul, Sophie & Kirsty have always gone above and beyond to ensure that everything ...
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“Very happy customer...”

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Feb 12,2021
Minithumbup
By: 'Joanne'
Feb 12,2021
0 people found
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I have just used Thomas property group (Waverton Branch) and found the sale of my property by far the most stress free experience I have ever had. From start to finish Sue and her team were exceptional and professional throughout the whole process. I would ...
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“Great professional and friendly service from ......”

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Feb 10,2021
Minithumbup
By: 'Charlotte'
Feb 10,2021
0 people found
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Great professional and friendly service from Sue. Helpful throughout and easy to contact. Really helped to progress with the sale with good dialogue between all parties from start to finish. Would recommend using Thomas property group....
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“Excellant service in these difficult times....”

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Jan 16,2021
Minithumbup
By: 'Skip'
Jan 16,2021
0 people found
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We were tenants relocating from London to Chester around Christmas and New Years Eve. None of the other agencies wanted to know about us. One prominent agency took a phone message twice and I was told that 'the letting team' would get back to me'. ...
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“Superb Service!...”

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Dec 10,2020
Minithumbup
By: 'gary'
Dec 10,2020
0 people found
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We rented a property through Thomas Property. Superb service with a friendly smile. The process from start to finish was second to none and I would recommend Thomas Properties to anyone!...
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“Martin and his team did an outstanding job at......”

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Dec 05,2020
Minithumbup
By: 'Chris'
Dec 05,2020
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Martin and his team did an outstanding job at selling my home in just 8 weeks. Fantastic service from start to finish. Highly recommend using them to sell your home...
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“Recently moved house and just to wanted to sa......”

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Nov 23,2020
Minithumbup
By: 'Julie'
Nov 23,2020
0 people found
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Recently moved house and just to wanted to say how outstanding she was, from the moment she showed us around our new house, she was very knowledgeable and professional but very approachable. We asked her questions about the house and she got back to us ...
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By: Jane
Dec 21, 2020
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I have recently sold a bungalow in Waverton through Thomas’s . They managed the rental on the property for two years before sale and they did a really good job then too. Sue Fearn led the sale and I have been so impressed with her patience and professionalism throughout . Sue always replied promptly to emails and phone calls and was always so good at reassuring and staying calm when she needed to be or rather when I needed her to be ! I do not hesitate to recommend Thomas’s and Sue Fearn ...

“Fantastic company to deal with, all staff are......”

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Nov 11,2020
Minithumbup
By: 'Donna'
Nov 11,2020
0 people found
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Fantastic company to deal with, all staff are very friendly, helpful and easy to talk to. Sophie especially was very helpful in finding us a property to rent....
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“I recently moved to the Chester area and hav......”

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Nov 09,2020
Minithumbup
By: 'Angela'
Nov 09,2020
0 people found
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I recently moved to the Chester area and have been amazed at the quality service provided by the Thomas Property Group. Time after time both Sue Fearns and Michael Fletcher provided what I can only describe as an excellent service - always available to explain ...
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“Excellent service from the Waverton Sales tea......”

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Nov 09,2020
Minithumbup
By: 'Anne'
Nov 09,2020
0 people found
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Excellent service from the Waverton Sales team. We have always used Thomas when selling our properties in Waverton and would highly recommend them...
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“From start to finish the service was excellen......”

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Nov 09,2020
Minithumbup
By: 'Joanna'
Nov 09,2020
0 people found
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From start to finish the service was excellent. My main dealings were with Sue and she was outstanding. She was extremely thorough and efficient which made the process of selling my house so much easier than I anticipated. This together with her friendly and personable ...
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“Awesome service - very happy...”

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Nov 09,2020
Minithumbup
By: 'Stephen'
Nov 09,2020
0 people found
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Excellent experience and services with the Sales Team Thomas Proprty. Sue and Michael were particularly helpful to ensure a smooth and efficient sale...
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“Great service!...”

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Sep 01,2020
Minithumbup
By: 'Arti'
Sep 01,2020
0 people found
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I have been dealing with Sophie from the start of my tenant application and she has been nothing but professional and friendly. Every question I had about the property was quickly responded to by Sophie and Kirsty!...
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“Easy process but Dirty Property...”

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Jul 27,2020
Minithumbup
By: 'Tom'
Jul 27,2020
0 people found
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Moving in process and communication from Kirsty was good. She was really nice and got everything moving as quick as possible which was a big help. However we've moved in to a dirty property which was unwelcoming. If it wasn't for the fact of how ...
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“Efficient and helpful service...”

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Jul 21,2020
Minithumbup
By: 'Howard'
Jul 21,2020
0 people found
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Efficient and helpful service, helped us get the home we wanted in an ideal location. We were moving with little knowledge of the area and quite stringent requirements for what our future home needed to have. Even during the pandemic, they were able to provide ...
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“Overall a pleasant experience renting from Th......”

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Jul 16,2020
Minithumbup
By: 'Susanna'
Jul 16,2020
0 people found
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Overall a pleasant experience renting from Thomas lettings. Thank you Paul and Kirsty for all your help with the property....
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“Very easy process, especially in the coronavi......”

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Jul 10,2020
Minithumbup
By: 'Alex'
Jul 10,2020
0 people found
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Very easy process, especially in the coronavirus pandemic. We were kept up to date at all times. I would definitely use Thomas again....
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“We received great service and prompt response......”

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Jul 09,2020
Minithumbup
By: 'Daniel'
Jul 09,2020
0 people found
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We received great service and prompt responses from Kirsty from the start of the process all the way until we moved in and even afterwards. Would definitely recommend....
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“Amazing customer service...”

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Jul 07,2020
Minithumbup
By: 'Stuart'
Jul 07,2020
1 people found
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I have just rented both a lo g term let and an interim let, on both occasions my point of contact was either Sophie or Kirsty. I have nothing but praise for both of these young ladies, they are both polite, courtious and were a ...
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“Kirsty was very helpful and always responded ......”

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Jul 06,2020
Minithumbup
By: 'Abigail'
Jul 06,2020
1 people found
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Kirsty was very helpful and always responded really quickly and I was amazed at how fast everything was processed! This has probably been the easiest process through a letting agent I've ever experienced....
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“Excellent and efficient service. Viewed prop......”

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Jun 30,2020
Minithumbup
By: 'Helen'
Jun 30,2020
1 people found
this helpful
Excellent and efficient service. Viewed property the same day as first enquiry. Paperwork was completed in a few days. The process end to end took 7 days which was brilliant as suited our requirements....
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“The experience was easy and simple and Kirsty......”

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Jun 17,2020
Minithumbup
By: 'James'
Jun 17,2020
1 people found
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The experience was easy and simple and Kirsty was there to assist every step of the way. No email or phone call was too much trouble...
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“Sale of property in Waverton...”

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Apr 01,2020
Minithumbup
By: 'Michael'
Apr 01,2020
0 people found
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Their office location in Waverton meant that they had a good understanding of the market in that area and a steady stream of prospective buyers. They were very supportive throughout the whole of the sale process and I consider the quality of their service to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Thomas Property Group

Individual Branch Awards

Chester, CH3

Chester, CH1


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