Thomas James Estate & Letting Agents

4.08/5 rating 71 reviews
  • 86% valuation accuracy
  • 80% recommend
  • 94% fee satisfaction
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Thomas James Estate & Letting Agents

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“5 stars service...”

Nov 07,2018
Minithumbup
By: 'Kat'
Nov 07,2018
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Brilliant agency. Everything was sorted out quickly and with no problems. Definitely THE agency to go to if you want to sell/buy a house....
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Comment on agent fees
Adequate fees for the services provided.
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“Success...”

Oct 27,2018
Minithumbup
By: 'Dawn'
Oct 27,2018
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Our sale was a long process but Ryan kept us fully informed throughout, the service he and Thomas James provided exceeded our expectations....
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“Great Service...”

Oct 27,2018
Minithumbup
By: 'Hannah and James'
Oct 27,2018
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We are first time buyers and have been really impressed with the service offered to us by Thomas James. They were helpful from start to finish and accommodated multiple viewings to properties when we first started looking. As we went through purchasing a property, they ...
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“Excellent Service from the whole office...”

Oct 25,2018
Minithumbup
By: 'John Caisbrook'
Oct 25,2018
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Although everyone I dealt with was great, particular thanks have to go to Denise and Ryan. Denise, who got both the price and the marketing strategy for my property spot on. As a result it sold quickly and for a fair price. Ryan who guided ...
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Comment on agent fees
Fees are very reasonable for the work done. I have dealt with an agent down south who charges a lot more and isn't as good value for the money.
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“Excellent Service!...”

Oct 21,2018
Minithumbup
By: 'Helen'
Oct 21,2018
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We have finally moved to Ruddington after months of delays! Ryan certainly went the extra mile throughout. He kept us informed, liaised with everyone in the long chain and kept our spirits up with his cheerful and professional manner. And I was the buyer! I ...
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“Efficient and professional...”

Oct 20,2018
Minithumbup
By: 'Charlotte'
Oct 20,2018
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Lauren Burns is excellent and all estate agents at TJ are professional and polite. They are also patient and understanding, which is missing in most other companies. I would highly recommend their service and use again....
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“Selling of property...”

Oct 15,2018
Minithumbup
By: 'Alison'
Oct 15,2018
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Just wanted to say thank you to Jack for all his help and support throughout the sale of our home. Always offered friendly and constructive advice....
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Comment on agent fees
Good value for money
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“Excellent...”

Oct 11,2018
Minithumbup
By: 'Mr & Mrs Marksman'
Oct 11,2018
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Thomas James have in the past five years sold two properties for us and on both occasions proved to be very professional and extremely helpful in all aspects of not only the 'sales' but in helping with all issues that cropped up during the whole ...
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Comment on agent fees
Good
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“Sale of property...”

Oct 05,2018
Minithumbup
By: 'Mr & Mrs Arnold'
Oct 05,2018
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We found Thomas James to be efficient, helpful and reliable. They found us many potential buyers and sold the house in a fairly short space of time, nothing was ever too much trouble for them to assist you with....
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Comment on agent fees
We found the fees to be on par with other estate agents
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“Great value-adding service...”

Oct 01,2018
Minithumbup
By: 'Giles'
Oct 01,2018
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I met Sarah Pick when I was selecting the Estate Agent to market and sell my property in Cotgrave. She was head and shoulders above the competition in terms of professionalism. Her advice proved to be very sound. Georgia Johnson and the whole team communicated ...
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Comment on agent fees
Good
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“Excellent service...”

Sep 28,2018
Minithumbup
By: 'MAC'
Sep 28,2018
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I would recommend Thomas James as I found them efficient, courteous and informative. I mainly dealt with Sarah Pick who helped me through the whole process of selling at a difficult time for me. However if Sarah wasn't available the other staff at the ...
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Comment on agent fees
Good
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“Excellent customer service and support in selling my father's house....”

Sep 21,2018
Minithumbup
By: 'Leivers'
Sep 21,2018
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Jack was always at the end of the phone giving support. He was courteous and kept us informed about the progress of the sale. He helped chase things when we needed it and the sale of the property was a very smooth process....
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Comment on agent fees
Very reasonable
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“Helpful...”

Sep 19,2018
Minithumbup
By: 'Mary'
Sep 19,2018
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Rebekah was efficient helpful and done what she said she was going to do ,and Jack was also very helpful in Rebekah's absence. A good overall...
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Comment on agent fees
I really don't know
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“Highly recommended...”

Sep 14,2018
Minithumbup
By: 'JennieE'
Sep 14,2018
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This is the second time that we have both sold and bought through Thomas James Ruddington. Both times, Jenny has come out to value our property and she is the reason we went back to TJEA again - she's highly professional, approachable, communicative and ...
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Comment on agent fees
As expected - good value as they worked really hard for us! You get what you pay for, in our experience.
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“Outstanding....”

Aug 11,2018
Minithumbup
By: 'Downsizing'
Aug 11,2018
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I viewed a property that TJEA have for sale in West Bridgford. From the initial phone enquiry to the viewing itself, they have been outstanding. Polite, efficient, punctual & knowledgable about the property. I have dealt with many local agents over the years & have ...
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“Fantastic...”

Aug 02,2018
Minithumbup
By: 'Hayley'
Aug 02,2018
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Rebekah Selwood at the Clifton branch has been absolutely amazing with helping us to sell and buy a property! She was always there to help and went above and beyond her role to help us with a difficult purchase! Rebekah was always polite, professional, honest ...
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Comment on agent fees
Good
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“Lowdham Office...”

Jul 26,2018
Minithumbup
By: 'Jacqui & Jonathan'
Jul 26,2018
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Thankyou Jessica for all your hard work, your communications were excellent & very perfessional keeping us constantly informed. First class service from a first class agent....
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Comment on agent fees
Good
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“Highly Recommend...”

Apr 27,2018
Minithumbup
By: 'J & K Robertson'
Apr 27,2018
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We were extremely satisfied with the services provided by Thomas James and particularly the professional, friendly, efficient and experienced support from Denise. From an initial enquiry to valuation and very quick sale we felt supported and informed every step of the way and we are ...
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Comment on agent fees
Very fair
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Mar 12,2018
Minithumbup
By: 'Chris'
Mar 12,2018
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Excellent service, always helpful. The staff at the Ruddington branch were very friendly and professional, and I was delighted with the results of their hard work....
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Jan 31,2018
Minithumbup
By: 'Lorna Duffy'
Jan 31,2018
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Thomas James were fantastic with the sale of our property, they were never pushy and always kept us up to date with what was going on. Jenny was really professional and friendly when valuing the house and it made us feel really confident about handing ...
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Comment on agent fees
They were very competitive with fees and although not the cheapest we were offered for the quality of the service it was worth the very small amount extra
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Dec 15,2017
Minithumbup
By: 'J and K'
Dec 15,2017
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All the team at Thomas James were friendly yet very professional. Communication overall was first rate. Our buying/ selling process was prolonged and stressful, but Denise and Lauren were very proactive and their excellent communication skills ensured a successful purchase and sale...
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Comment on agent fees
acceptable
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Oct 25,2017
Minithumbup
By: 'Scarlet'
Oct 25,2017
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Helen kept me informed all they way through the process - very good service - thank you....
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Comment on agent fees
Agent fees - value for money
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Oct 19,2017
Minithumbup
By: 'Roger'
Oct 19,2017
0 people found
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Excellent service and communication from Helen during very prolonged buying time due to long chain. Very good at following up queries and details....
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Jul 16,2017
Minithumbup
By: 'SBasson'
Jul 16,2017
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I bought a property that was being marketed by Thomas James, Ruddington. Throughout the long process, that ran over a number of months, Thomas James managed the selling process really well. They kept me up to date with progress on their side in very timely ...
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Jun 22,2017
Minithumbup
By: 'Matt S'
Jun 22,2017
0 people found
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Thomas James were excellent throughout the sale process. They kept on top of everything, nudging when needed, but without being pushy. They're very friendly, and we were very happy with the service....
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Comment on agent fees
N/A
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Jun 06,2017
Minithumbup
By: 'Alex'
Jun 06,2017
0 people found
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Helen provided us with a great service keeping us informed through out. I couldn't have asked for a better exchange and she made the move very smooth helping us get the price we wanted....
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Comment on agent fees
The fee was very reasonable
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Mar 16,2017
Minithumbup
By: 'Jamie'
Mar 16,2017
0 people found
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Lauren was very helpful and supportive on our house buy. We had difficult buyers and Lauren and the team looked after us and kept us well informed....
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Comment on agent fees
N/A
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Dec 28,2016
Minithumbup
By: 'Blades'
Dec 28,2016
0 people found
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Thoroughly recommended, very friendly and helpful throughout the whole process selling our property. Frequent updates and following up matters quickly meant that we were always aware of the current status of our dealings at all times. Any issues/discrepancies were dealt with in a timely ...
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Comment on agent fees
Good - Very reasonable
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Dec 18,2016
Minithumbup
By: 'Ruth'
Dec 18,2016
0 people found
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I would strongly recommend local sellers to use Thomas James.this company knows the market extremely well and have excellent strategies for securing a quick sale. They work hard and offer a personal,professional service. They make it their business to have a hands on ...
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Comment on agent fees
Fees were reasonable compared with other companies
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Nov 14,2016
Minithumbup
By: 'HappyInRudd'
Nov 14,2016
0 people found
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We recently bought a house being marketed by Thomas James, and also sold ours through them. The whole process was carried out professionally and efficiently. Even though it was a large chain we managed to reach completion in 9 weeks and we were especially pleased with ...
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Comment on agent fees
As expected and all agreed upfront.
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 11 35 0 19 1 0 2

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Complaints Procedure

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Last updated at 3:35 PM 27/09/2018 by Carolyn Hay

Firm rankings


Overall

Estate agents

Letting agents

View All 5 Branches


Thomas James Estate & Letting Agents - Calverton, Nottingham, Ente
Calverton
5 Flatts Lane, Nottingham Enter po
(0)
Thomas James Estate & Letting Agents - Clifton, Nottingham, NG11
Clifton
164 Southchurch Drive, Nottingham NG11 8AD
(4)
Thomas James Estate & Letting Agents - Cotgrave, NG12
Cotgrave
Corner Cottage, 4 Bingham Road, Cotgrave NG12 3JR
(5)
show all branches (5)
Thomas James Estate & Letting Agents - Lowdham, Nottingham, Ente
Lowdham
31a Main Street, Nottingham Enter po
(1)
Thomas James Estate & Letting Agents - Ruddington, NG11
Ruddington
17 High Street, Ruddington NG11 6DT
(58)

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