Thomas James Estate & Letting Agents

3.83/5 rating 54 reviews
  • 85% valuation accuracy
  • 74% recommend
  • 92% fee satisfaction
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Thomas James Estate & Letting Agents

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Properties for Sale
Properties to Rent

“ Highly Recommend... ”

Apr 27,2018
Minithumbup
By: 'J & K Robertson'
Apr 27,2018
0 people found
this helpful
We were extremely satisfied with the services provided by Thomas James and particularly the professional, friendly, efficient and experienced support from Denise. From an initial enquiry to valuation and very quick sale we felt supported and informed every step of the way and we are ...
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Comment on agent fees
Very fair
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Mar 12,2018
Minithumbup
By: 'Chris'
Mar 12,2018
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Excellent service, always helpful. The staff at the Ruddington branch were very friendly and professional, and I was delighted with the results of their hard work....
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Jan 31,2018
Minithumbup
By: 'Lorna Duffy'
Jan 31,2018
0 people found
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Thomas James were fantastic with the sale of our property, they were never pushy and always kept us up to date with what was going on. Jenny was really professional and friendly when valuing the house and it made us feel really confident about handing ...
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Comment on agent fees
They were very competitive with fees and although not the cheapest we were offered for the quality of the service it was worth the very small amount extra
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Dec 15,2017
Minithumbup
By: 'J and K'
Dec 15,2017
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All the team at Thomas James were friendly yet very professional. Communication overall was first rate. Our buying/ selling process was prolonged and stressful, but Denise and Lauren were very proactive and their excellent communication skills ensured a successful purchase and sale...
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Comment on agent fees
acceptable
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Oct 25,2017
Minithumbup
By: 'Scarlet'
Oct 25,2017
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Helen kept me informed all they way through the process - very good service - thank you....
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Comment on agent fees
Agent fees - value for money
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Oct 19,2017
Minithumbup
By: 'Roger'
Oct 19,2017
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Excellent service and communication from Helen during very prolonged buying time due to long chain. Very good at following up queries and details....
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Jul 16,2017
Minithumbup
By: 'SBasson'
Jul 16,2017
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I bought a property that was being marketed by Thomas James, Ruddington. Throughout the long process, that ran over a number of months, Thomas James managed the selling process really well. They kept me up to date with progress on their side in very timely ...
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Jun 22,2017
Minithumbup
By: 'Matt S'
Jun 22,2017
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Thomas James were excellent throughout the sale process. They kept on top of everything, nudging when needed, but without being pushy. They're very friendly, and we were very happy with the service....
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Comment on agent fees
N/A
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Jun 06,2017
Minithumbup
By: 'Alex'
Jun 06,2017
0 people found
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Helen provided us with a great service keeping us informed through out. I couldn't have asked for a better exchange and she made the move very smooth helping us get the price we wanted....
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Comment on agent fees
The fee was very reasonable
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Mar 16,2017
Minithumbup
By: 'Jamie'
Mar 16,2017
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Lauren was very helpful and supportive on our house buy. We had difficult buyers and Lauren and the team looked after us and kept us well informed....
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N/A
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Dec 28,2016
Minithumbup
By: 'Blades'
Dec 28,2016
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Thoroughly recommended, very friendly and helpful throughout the whole process selling our property. Frequent updates and following up matters quickly meant that we were always aware of the current status of our dealings at all times. Any issues/discrepancies were dealt with in a timely ...
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Comment on agent fees
Good - Very reasonable
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Dec 18,2016
Minithumbup
By: 'Ruth'
Dec 18,2016
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I would strongly recommend local sellers to use Thomas James.this company knows the market extremely well and have excellent strategies for securing a quick sale. They work hard and offer a personal,professional service. They make it their business to have a hands on ...
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Comment on agent fees
Fees were reasonable compared with other companies
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Nov 14,2016
Minithumbup
By: 'HappyInRudd'
Nov 14,2016
0 people found
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We recently bought a house being marketed by Thomas James, and also sold ours through them. The whole process was carried out professionally and efficiently. Even though it was a large chain we managed to reach completion in 9 weeks and we were especially pleased with ...
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Comment on agent fees
As expected and all agreed upfront.
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Nov 04,2016
Minithumbup
By: 'Colin'neux'
Nov 04,2016
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Rosemary and I have been very satisfied with service which we received from Thomas James. We found them to be very professional and yet personable and available....
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Comment on agent fees
The agents fees were appropriate to the work they did.
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Sep 19,2016
Minithumbup
By: 'Shruti'
Sep 19,2016
0 people found
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Thomas James were simply great throughout our transaction. They were so proactive; they managed to get us a viewing the same day we put the house up for sale and managed to find us a buyer in 6 days. They also stayed in touch and helped ...
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Comment on agent fees
Very reasonable.
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Sep 07,2016
Minithumbdown
By: 'Carla'
Sep 07,2016
1 people found
this helpful
A very poor service. Miscommunication between the agents, sellers and myself. Agent changed half way through sale. Constantly had to chase for any information. Would never use again or recommend....
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Aug 28,2016
Minithumbup
By: 'olly williamson'
Aug 28,2016
0 people found
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The team were simply excellent. They helped us achieve well over the value we thought we would get. Their communication was great and they helped have a buyer in 4 days (which was well beyond our expectations)....
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Comment on agent fees
fees were very competitive
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Jun 20,2016
Minithumbup
By: 'LO'
Jun 20,2016
0 people found
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Overall, I was pleased with their service for both my house sale and purchase. There was some delay for exchange/completion for the sale and the expected timescale for that could have been communicated more clearly, but everything went through eventually, and there were no ...
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Jun 13,2016
Minithumbup
By: 'Steve M'
Jun 13,2016
0 people found
this helpful
Denise visited promptly and gave full details of how they sell a house, including an open day viewing and bid process, which was very helpful in concluding the sale. All staff were very helpful, and maintained communication very well, despite me being around the other ...
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Comment on agent fees
Very competitive
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May 30,2016
Minithumbup
By: 'SueB'
May 30,2016
0 people found
this helpful
Was impressed with Thomas James from my first meeting with Jenny Mascari. Very professional and efficient. My later contacts with Lauren and Wanda didn't disappoint. They listened, they were pro-active and they empathised when we had problems. It wasn't an easy sale but thanks to ...
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Comment on agent fees
I was very happy until I received the bill from the solicitors. I thought they'd got it wrong - then I noticed the "plus VAT"!!
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Apr 15,2016
Minithumbup
By: 'Ms Jackson'
Apr 15,2016
0 people found
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When we decided to move house we invited several local agents to value our home and help us search for somewhere to buy. Thomas James in Ruddington stood out from the start. Their staff are professional and knowledgeable about the local area and housing market ...
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Comment on agent fees
Competitive fees
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Apr 14,2016
Minithumbup
By: 'Dan Mason'
Apr 14,2016
0 people found
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Very good service given by all the members of staff throughout the buying process. Also, very helpful with any queries that were raised with the property....
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Comment on agent fees
N/A
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Feb 02,2016
Minithumbdown
By: 'a.s'
Feb 02,2016
0 people found
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Thomas James are possibly the rudest agent i have ever come across to the point where the are overly confident. My...
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What agent could do to change your mind?
inflated fees
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Comment on agent fees
inflated fees
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Nov 13,2015
Minithumbup
By: 'Rob Osborne'
Nov 13,2015
0 people found
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We had a contract with Thomas James in Cotgrave for the sale of our property and also the purchase of the property we now own. From start to finish the level of service we received was nothing short of excellent. Sarah Pick & her team ...
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Oct 29,2015
Minithumbup
By: 'Happy in our new home'
Oct 29,2015
0 people found
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We had previously had our property on the market with two other agents. The first agent was city centre based and we felt that they were not geared up to sell properties in the country. The second agent was nearer to home (in a local ...
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Oct 09,2015
Minithumbup
By: 'Dan'
Oct 09,2015
0 people found
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Wanda was very responsive and helpful at all times, giving us advice when needed and regular updates. They also pushed to ensure we received the best price for our sale. I do think they are quite expensive though, and while the photos and property write-up ...
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Sep 03,2015
Minithumbup
By: 'Matt'
Sep 03,2015
0 people found
this helpful
Really excellent service from Thomas James in selling our property. Without going in to excessive detail they worked hard over a relatively long period of time obtaining viewings and helping with communication between us and potential buyers. They carried out viewings for us on many ...
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Aug 19,2015
Minithumbup
By: 'Giles'
Aug 19,2015
0 people found
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Thomas James were excellent throughout the buying process. Always contactable and kept up to date with the chain. In particular Lauren was helpful, polite and knowledgeable. An excellent experience....
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Jun 19,2015
Minithumbup
By: 'Janice'
Jun 19,2015
0 people found
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Wanda was brilliant. She didn't waste time showing me properties that didn't fit my requirements. She listened to my feedback and finally found the perfect location for me....
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Jun 17,2015
Minithumbup
By: 'Sonia'
Jun 17,2015
0 people found
this helpful
Jenny, Wanda and the team were professional from the moment they valued the property. We felt that the whole team strived to obtain viewings, chase feedback, and get offers on our house. Jenny advised us on the most reliable buyer for our property and regularly ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 11 24 0 13 1 0 2

Agent Fees

No fees set.
Last updated at 11:12 AM 14/04/2015 by Carolyn Hay

Complaints Procedure

No procedure set.
Last updated at 11:12 AM 14/04/2015 by Carolyn Hay

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View All 4 Branches


Thomas James Estate & Letting Agents - Calverton, Nottingham, NG14
Calverton
5 Flatts Lane, Nottingham NG14 6LB
(0)
Thomas James Estate & Letting Agents - Clifton, Nottingham, NG11
Clifton
164 Southchurch Drive, Nottingham NG11 8AD
(0)
Thomas James Estate & Letting Agents - Cotgrave, NG12
Cotgrave
Corner Cottage, 4 Bingham Road, Cotgrave NG12 3JR
(2)
show all branches (4)
Thomas James Estate & Letting Agents - Ruddington, NG11
Ruddington
17 High Street, Ruddington NG11 6DT
(49)

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