Thomas James Estate & Letting Agents

4.21/5 rating 82 reviews
  • 85% valuation accuracy
  • 83% recommend
  • 95% fee satisfaction
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Thomas James Estate & Letting Agents



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“Outstanding service throughout...”

Mar 03,2019
Minithumbup
By: 'Rob & Sarah'
Mar 03,2019
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Rebekah and Jack dealt with the sale of our house and were professional and always available when needed. They kept us updated at all times and both made sure we always knew what was required and expected during the process. I cannot recommend them highly ...
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Very happy with the fees. Slightly cheaper than other local agents.
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“Helpful and proactive...”

Mar 01,2019
Minithumbup
By: 'Gerard'
Mar 01,2019
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There were 3 agents involved in my recent move, 2 employed by me and Thomas James who were acting on behalf of the people we were buying off. Thomas James were by far the best in terms of taking action, following up enquiries and always getting back ...
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Not applicable
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“Great Service...”

Feb 12,2019
Minithumbup
By: 'Mr and Mrs Samra'
Feb 12,2019
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Purchased a property through Thomas James. Everything went very smoothly, always had quick response and a great service. Couldn't be better....
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N/A Purchased property.
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“10/10...”

Feb 11,2019
Minithumbup
By: 'Bart'
Feb 11,2019
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Having dealt with many estate agents in past... My experience with TJ: -Saw property on Wednesday -Made offer on Thursday stating I need response within 24h -Received positive response on Friday and we went straight to business Communication: 10/10 Service: 10/10 Overall satisfaction 10/10...
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Arrived on time, communication was smooth, whole process was very simple
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“Absolutely fantastic...”

Jan 13,2019
Minithumbup
By: 'Mike'
Jan 13,2019
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From start to finish Lauren was absolutely fantastic. She was proactive and always gave thorough updates. I would recommend Lauren and Thomas James to either buy or sell with, they are fantastic. The feeling is much more of a caring, smaller company who have your ...
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“Brilliant Service...”

Jan 09,2019
Minithumbup
By: 'CST'
Jan 09,2019
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Thomas James are the most friendly and efficient estate agents we've worked with. Brilliant communicators. I'd especially like to thank Iqraa Bostan for the great service...
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Comment on agent fees
Reasonable
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“Cottage in Calverton...”

Dec 23,2018
Minithumbup
By: 'Dave'
Dec 23,2018
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Excellent service by Jasmine and colleagues at the Calverton Office. Many thanks for your help and persistence. Would certainly use again....
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Comment on agent fees
Average.
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“very professional...”

Dec 04,2018
Minithumbup
By: 'David'
Dec 04,2018
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Excellent communication and advice throughout the process and would definitely recommend to anyone thinking of using Thomas James for buying or selling their property...
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“Did everything possible, very impressed...”

Dec 03,2018
Minithumbup
By: 'Rosie'
Dec 03,2018
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Conducted a large number of viewings and very proactive. Once sale process started, we're very good at obtaining updates and keeping things moving....
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Comment on agent fees
1% invoice exactly as expected.
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“Excellent service...”

Nov 29,2018
Minithumbup
By: 'AJJ Properties'
Nov 29,2018
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We had excellent service from Annaliese and the rest of the team. We had several problems with offers and buyers but these were all sorted out by Thomas James and eventually we got the sale price we wanted. Excellent service from a pro-active team who ...
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“Excellent service...”

Nov 29,2018
Minithumbup
By: 'Chris & Christine McNee'
Nov 29,2018
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We dealt mostly with Leilah Shaw when purchasing our home in Cotgrave. Leila was thoroughly professional and it was a pleasure to deal with her throughout the whole process. As a result we are most impressed with Thomas James and we would certainly use them ...
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Comment on agent fees
We were purchasing, not selling, so we are not in a position to comment.
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“5 stars service...”

Nov 07,2018
Minithumbup
By: 'Kat'
Nov 07,2018
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Brilliant agency. Everything was sorted out quickly and with no problems. Definitely THE agency to go to if you want to sell/buy a house....
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Comment on agent fees
Adequate fees for the services provided.
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“Success...”

Oct 27,2018
Minithumbup
By: 'Dawn'
Oct 27,2018
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Our sale was a long process but Ryan kept us fully informed throughout, the service he and Thomas James provided exceeded our expectations....
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“Great Service...”

Oct 27,2018
Minithumbup
By: 'Hannah and James'
Oct 27,2018
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We are first time buyers and have been really impressed with the service offered to us by Thomas James. They were helpful from start to finish and accommodated multiple viewings to properties when we first started looking. As we went through purchasing a property, they ...
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“Excellent Service from the whole office...”

Oct 25,2018
Minithumbup
By: 'John Caisbrook'
Oct 25,2018
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Although everyone I dealt with was great, particular thanks have to go to Denise and Ryan. Denise, who got both the price and the marketing strategy for my property spot on. As a result it sold quickly and for a fair price. Ryan who guided ...
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Comment on agent fees
Fees are very reasonable for the work done. I have dealt with an agent down south who charges a lot more and isn't as good value for the money.
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“Excellent Service!...”

Oct 21,2018
Minithumbup
By: 'Helen'
Oct 21,2018
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We have finally moved to Ruddington after months of delays! Ryan certainly went the extra mile throughout. He kept us informed, liaised with everyone in the long chain and kept our spirits up with his cheerful and professional manner. And I was the buyer! I ...
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“Efficient and professional...”

Oct 20,2018
Minithumbup
By: 'Charlotte'
Oct 20,2018
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Lauren Burns is excellent and all estate agents at TJ are professional and polite. They are also patient and understanding, which is missing in most other companies. I would highly recommend their service and use again....
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“Selling of property...”

Oct 15,2018
Minithumbup
By: 'Alison'
Oct 15,2018
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Just wanted to say thank you to Jack for all his help and support throughout the sale of our home. Always offered friendly and constructive advice....
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Comment on agent fees
Good value for money
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“Excellent...”

Oct 11,2018
Minithumbup
By: 'Mr & Mrs Marksman'
Oct 11,2018
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Thomas James have in the past five years sold two properties for us and on both occasions proved to be very professional and extremely helpful in all aspects of not only the 'sales' but in helping with all issues that cropped up during the whole ...
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Comment on agent fees
Good
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“Sale of property...”

Oct 05,2018
Minithumbup
By: 'Mr & Mrs Arnold'
Oct 05,2018
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We found Thomas James to be efficient, helpful and reliable. They found us many potential buyers and sold the house in a fairly short space of time, nothing was ever too much trouble for them to assist you with....
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Comment on agent fees
We found the fees to be on par with other estate agents
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“Great value-adding service...”

Oct 01,2018
Minithumbup
By: 'Giles'
Oct 01,2018
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I met Sarah Pick when I was selecting the Estate Agent to market and sell my property in Cotgrave. She was head and shoulders above the competition in terms of professionalism. Her advice proved to be very sound. Georgia Johnson and the whole team communicated ...
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Comment on agent fees
Good
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“Excellent service...”

Sep 28,2018
Minithumbup
By: 'MAC'
Sep 28,2018
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I would recommend Thomas James as I found them efficient, courteous and informative. I mainly dealt with Sarah Pick who helped me through the whole process of selling at a difficult time for me. However if Sarah wasn't available the other staff at the branch ...
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Comment on agent fees
Good
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“Excellent customer service and support in selling my father's house....”

Sep 21,2018
Minithumbup
By: 'Leivers'
Sep 21,2018
0 people found
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Jack was always at the end of the phone giving support. He was courteous and kept us informed about the progress of the sale. He helped chase things when we needed it and the sale of the property was a very smooth process....
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Comment on agent fees
Very reasonable
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“Helpful...”

Sep 19,2018
Minithumbup
By: 'Mary'
Sep 19,2018
0 people found
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Rebekah was efficient helpful and done what she said she was going to do ,and Jack was also very helpful in Rebekah's absence. A good overall...
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Comment on agent fees
I really don't know
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“Highly recommended...”

Sep 14,2018
Minithumbup
By: 'JennieE'
Sep 14,2018
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This is the second time that we have both sold and bought through Thomas James Ruddington. Both times, Jenny has come out to value our property and she is the reason we went back to TJEA again - she's highly professional, approachable, communicative and so ...
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Comment on agent fees
As expected - good value as they worked really hard for us! You get what you pay for, in our experience.
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“Outstanding....”

Aug 11,2018
Minithumbup
By: 'Downsizing'
Aug 11,2018
0 people found
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I viewed a property that TJEA have for sale in West Bridgford. From the initial phone enquiry to the viewing itself, they have been outstanding. Polite, efficient, punctual & knowledgable about the property. I have dealt with many local agents over the years & have to say ...
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“Fantastic...”

Aug 02,2018
Minithumbup
By: 'Hayley'
Aug 02,2018
0 people found
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Rebekah Selwood at the Clifton branch has been absolutely amazing with helping us to sell and buy a property! She was always there to help and went above and beyond her role to help us with a difficult purchase! Rebekah was always polite, professional, honest ...
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Comment on agent fees
Good
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“Lowdham Office...”

Jul 26,2018
Minithumbup
By: 'Jacqui & Jonathan'
Jul 26,2018
0 people found
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Thankyou Jessica for all your hard work, your communications were excellent & very perfessional keeping us constantly informed. First class service from a first class agent....
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Good
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“Highly Recommend...”

Apr 27,2018
Minithumbup
By: 'J & K Robertson'
Apr 27,2018
0 people found
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We were extremely satisfied with the services provided by Thomas James and particularly the professional, friendly, efficient and experienced support from Denise. From an initial enquiry to valuation and very quick sale we felt supported and informed every step of the way and we are ...
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Comment on agent fees
Very fair
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“Excellent service, always helpful. The staff at the Ruddington branch ......”

Mar 12,2018
Minithumbup
By: 'Chris'
Mar 12,2018
0 people found
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Excellent service, always helpful. The staff at the Ruddington branch were very friendly and professional, and I was delighted with the results of their hard work....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 11 41 0 24 1 0 2

Fees

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Complaints Procedure

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Last updated at 3:35 PM 27/09/2018 by Carolyn Hay

Firm rankings


Overall

Estate agents

Letting agents

View All 5 Branches


Thomas James Estate & Letting Agents - Calverton, Nottingham, Ente
Calverton
5 Flatts Lane, Nottingham Enter po
(2)
Thomas James Estate & Letting Agents - Clifton, Nottingham, NG11
Clifton
164 Southchurch Drive, Nottingham NG11 8AD
(9)
Thomas James Estate & Letting Agents - Cotgrave, NG12
Cotgrave
Corner Cottage, 4 Bingham Road, Cotgrave NG12 3JR
(7)
show all branches (5)
Thomas James Estate & Letting Agents - Lowdham, Nottingham, Ente
Lowdham
31a Main Street, Nottingham Enter po
(1)
Thomas James Estate & Letting Agents - Ruddington, NG11
Ruddington
17 High Street, Ruddington NG11 6DT
(60)


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