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Thomas George Estate Agents offer a unique, modern approach to buying and selling homes in Cardiff.

32 Churchill Way
Canton,Cardiff
Cardiff County
CF10 2DZ
029 2039 5563

 
Website not available

Properties for sale
Properties for rent
Sep 15,2016
Minithumbdown
By:
Sep 15,2016
2 people found
this helpful
After giving Thomas George 2 years of management fees whilst all they did was collect rent and pass it to us about a week later, we do not think it is worth the £98 pcm to pay them to continue causing us so many issues. We arranged most of our own maintenance as the agency contractor quotes were often double the price (probably after TG added their cut). We have now decided to manage the property ourselves, like we successfully do with our 3 other properties that we have had for 20+ yea...
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Comment on agent fees
A waste of money as we could have saved time and frustration by managing the property ourselves, like we do with our other 3 properties.
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
We have been thoroughly pleased with the help and support Thomas George have provided us during our move. The team have been more than helpful and we have had a number of calls to check we were happy with everything. We would highly recommend Thomas George and have been happy with the service provided....
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Comment on agent fees
The agent fees have been highly reasonable and anything we have queried has quickly been sorted for our benefit.
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By: Justin McBarnet
May 10, 2016
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Thank you for your kind comments, your feed back is greatly appreciated. Justin McBarnet, Branch Manager....
Mar 11,2016
Minithumbup
By:
Mar 11,2016
1 people found
this helpful
Great customer service firstly! Must say I have rented with a few agents previously before and Thomas George are different as they continually have a great "can do" attitude to any issues that have occurred and whenever I walk into their branch they are always happy to help....
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Comment on agent fees
Agency fees are standard if not cheaper than others!
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By: Justin McBarnet, Branch Manager
May 12, 2016
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Glad to hear our Team are meeting & beating expectations. Justin McBarnet, Branch Manager....
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
I rented a single bed flat via Thomas George for three years in north Cardiff. Excellent service from start to finish, I'd highly recommend them....
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By: Justin McBarnet, Branch Manager
May 12, 2016
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Its a pleasure to have had you stay for so long. we hope we can help again in the future. Justin McBarnet, Branch Manager....
Mar 04,2016
Minithumbup
By:
Mar 04,2016
1 people found
this helpful
Having just moved into a City centre apartment with Thomas George, I found the staff to be excellent, staying late so I could sign my agreement and move in. No problems so far. Fees cheaper than other Agents too!...
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Comment on agent fees
Good
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By: Justin McBarnet
May 27, 2016
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Thank you for your kind comments. I am pleased you found our Firm good value for money. Justin McBarnet, Branch Manager....
Nov 09,2014
Minithumbdown
By:
Nov 09,2014
5 people found
this helpful
BEWARE!! One of the worst letting agencies ever. Tried to charge us for additional cleaning when we moved out. The property had been cleaned to a very high standard (luckily we had photos of everything). Also tried to charge for wear and tear to the carpets which were well past their prime. Had to go the TDS in the end to get our full deposit back which we did as they ruled in our favour. Most (not all) of the staff are rude and unhelpful and act as though you owe them something, they seem to fo...
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By: A. Spencer
Feb 18, 2016
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These buffoons are dishonest and only semi-literate. They write "could OF" instead of "could HAVE" (among many other errors). They are grossly incompetent and are inveterate liars. Take detailed photos on moving in and out if you are unfortunate enough to rent through them as they cheat everyone, including landlords.....
Sep 12,2014
Minithumbdown
By:
Sep 12,2014
4 people found
this helpful
The staff at this company are completely incompetent fools. The have no legal knowledge, are rude and do not keep landlords informed of events. They fail to get back to landlords queries, even after repeated phone calls and emails. Beware of their sales pitch claiming to be professionals. They are professional baffoons, incapable of conducting simple credit and background checks on prospective tenants resulting in thousands of pounds of rent arrears building up. AVOID THIS COMPANY AT ALL CO...
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What agent could do to change your mind?
You have failed in the simplest of tasks in conducting the relevant background checks on a tenant resulting in them building up thousands of pounds in unpaid rent. You have failed on ALL occasions to keep the landlord updated and failed to return emails, phone calls etc. you have been paid over ‚£200 per month to manage a property and have failed in All aspects. Very very poor company.
Comment on agent fees
Did not conduct checks
Was this helpful? Yes
Nov 20,2013
Minithumbdown
By:
Nov 20,2013
7 people found
this helpful
The apartment I\'ve recently started renting from Thomas George is cold, smelly, damp, and was filthy when I moved in. The building in general is extremely noisy, with no apparent soundproofing between apartments whatsoever (despite Thomas George\'s pre-tenancy assurances that we wouldn\'t hear a peep out of our upstairs neighbours - on the contrary, the man in the apartment above is possibly the noisiest, most heavy-footed man in the universe). A closer inspection of the property on the day tha...
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Nov 14,2013
Minithumbdown
By:
Nov 14,2013
4 people found
this helpful
These jokers served me an eviction notice because I refused to renew my contract as they wanted another agents fee. Someone needs to challenge them and take action...soon Businesses like this don\'t last long- less than five years and I guarantee they will go bust...
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What agent could do to change your mind?
Be professional
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Oct 20,2013
Minithumbdown
By:
Oct 20,2013
6 people found
this helpful
These estate agents are beyond a joke. We rented a property which was a little shabby, but looked like it could be made a home. We moved in and soon realised not all was as it seemed. A severe black mold problem had been painted over and soon became apparent within the first couple of months. This was reported for a YEAR while nothing was done about it and we were advised to clean it off ourselves. Finally, Environmental Health came out and a finally, the work was done. It was found there was a ...
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What agent could do to change your mind?
Haha \"If you selected no, please help us by saying what the agent could have done to help you change your mind\" - erm, their job!
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Jun 26,2013
Minithumbdown
By:
Jun 26,2013
4 people found
this helpful
I rented a flat from them. They disguised mould and a fixed window unit. No cooperation to complete any repairs. The Environmental Health Department from the Cardiff Council got involved, issued them with a warning to carry out the repairs. The agents were dismissive towards them too, all they could parrot was "the contract" and "the rent". I paid them no rent what so ever, sued the landlord, suing the agents. They ended up getting fined from the council too! All good. Feel f...
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What agent could do to change your mind?
I rented a flat from them. They disguised mould and a fixed window unit. No cooperation to complete any repairs. The Environmental Health Department from the Cardiff Council got involved, issued them with a warning to carry out the repairs. The agents were dismissive towards them too, all they could parrot was \"the contract\" and \"the rent\". I paid them no rent what so ever, sued the landlord, suing the agents. They ended up getting fined from the council too! All good. Feel free to rent from them only if: 1)You are 100% certain there will be no problems with the property or 2) you are 100% certain you can deal with scum like them. If you are legally trained helps too, to shut them up when they talk nonsense!
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By: KZ
Oct 22, 2013
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1) Get a Private Sector Housing - Environmental Department of Cardiff City Council report and schedule of works issued 2) Get a Personal Injury claim against the Landlord - if you suffered stress, asthma etc. 3) Demand the estate agent fees back and write to the Property Ombudsman 4) Send them a bunch of roses and a box of chocolates and wish them good luck for future business!....
Feb 21,2012
Minithumbdown
By:
Feb 21,2012
6 people found
this helpful
Avoid these agents - they will only cause grief and cost you money. Thomas George has a whole series of companies, the staff are dedicated to drumming up business for the sister companies. They fail to reply to emails in a timely manner, if ever. There is no continuity witht the staff you deal with and the staff do not communicate with each other. I had repairs done by them at a cost that would have replaced the item eg to replace a door handle on a fridge £149. Quotation to repair...
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Jul 20,2011
Minithumbdown
By:
Jul 20,2011
5 people found
this helpful
Absolutely TERRIBLE, let our property go to such disrepair and cost the landlord thousands fixing things which could have been easily prevented. SERIOUS mould problem simply painted over before we moved in, both tenants now have skin conditions from mould spores and that doesn't even start on the list of maintenance issues (bathroom floor nearly fell through, no curtains throughout, front door won't open, window panes nearly fell out etc. etc.). These people should be shut down for good they are...
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Oct 24,2009
Minithumbup
By:
Oct 24,2009
1 people found
this helpful
Cardiff's best agent by far. Knowledgable and well trained, the staff are always pleasant to talk to and helpful when responding to queries and problems. I've bought 10 properties through them and also used their lettings arm. Really can't fault these guys....
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By: BLROW
Oct 22, 2013
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No consumer would write this! This clearly the work of online marketing agencies or the Estate Agent themselves! I personally think that all tenants should complain to the Property Ombudsman. I know I am going to!....
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Carol Sheppard Amanda Kift - upload your photo Carol Sheppard Amanda Kift
2 reviews

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Justin McBarnet - upload your photo Justin McBarnet
1 reviews

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Carol Sheppard - upload your photo Carol Sheppard
1 reviews

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