The Property Explorer

I bought and sold my property through The Property Explorer and on both occasions I thought the services was excellent, in particularly with the sale Wendy Ellis went above and beyond at every aspect of the sale to make sure thing progressed, she communicated with myself, the buyers, the housing ... Read Full Review

Professional and friendly agent, quick responses and always happy to assistant. Good clear guidance on the letting process and effective ... Read Full Review

I have been a tenant for almost six years, in all that time I have always found the service offered to be friendly and professional. I would certainly recommend it to ... Read Full Review

I live away from the Basingstoke area and had to deal with this agent through phone and email communication to arrange the viewing. Confirmation was made by phone, quickly followed by email. Wendy met me at the property and was in no rush and even gave me a ride back to the office where I met ... Read Full Review

All the agents I dealt with kept me up to date with the process in each stage and also provided advice when required. They also returned calls on the same day and we're always ... Read Full Review

Wendy went above and beyond my expectations of an agent selling a property and I would highly recommended her enthusiasm and positive attitude of making a stressful situation run very smoothly. Wendy would always return all my calls and answer any questions I had (even when it was to do with the ... Read Full Review

I have used the Property Explorer for two rental tenants. Their service is first class. Attention to detail and timely replies to queries. Really good vetting of potential tenants. They know I am really particular on who I rent to. Wouldn't use anyone else in the area. (I'd also like to thank ... Read Full Review

I cannot recommend this branch and staff enough. The service level I received was excellent. Rachel Burton was very professional, knowledgeable and helpful from the beginning. Unfortunately, the tenant wasn't a dream tenant (far from) but throughout Rachel was very supportive and went the extra ... Read Full Review

It has been over 1 year now since The Property Explorer (Rachel and Lisa) started looking after my Brothers house. I can see that the Property Explorer has had lots of positive reviews and possibly does not need my comments, however, I must say if this is down to the same excellent level of ... Read Full Review

After a very bad experience with another local agent in Basingstoke, I decided to go to The Property Explorer. On the same day as them coming out to value the property to market, within an hour after meeting the details were sent over to me in a draft format. Once approved, on the same day I had ... Read Full Review

My experience with property explorer as a buyer has been v. positive. The agents were professional and friendly. Even though there was a small set back in the process, they work professionally to ensure it was resolved quickly and professionally. Wendy is a v. good asset in the whole process, she ... Read Full Review

Very good service throughout the sale from initial contact with John Mundy through the other people (I think Simon and Paul) who negotiated the actual sale price plus Wendy providing updates. I am very pleased with the outcome and the sale price ... Read Full Review

Lisa and Rachel looked after my rental property for 6 years. They found a tenant who stayed in the property for the entire time. They inspected the property at regular intervals and forwarded their report to me promptly. Rachel acted as a mediator between myself and the tenant and resolved all ... Read Full Review

Excellent service throughout the 6 1/2 years. Rachel and her team were always polite and cheerful and any concerns were dealt with promptly. Would highly recommend them to anyone whether buying, selling or letting. First class ... Read Full Review

They handled the purchase perfectly. They liaised with all parties to ensure smooth purchase. Without their help the purchase would have not gone through at ... Read Full Review

After having the awful news we would have to move out of our much loved home that I had been renting for many years, we began the daunting and sad task of finding some where new to live. We viewed some awful properties and dealt with some very unhelpful agents then we registered with property ... Read Full Review

The agent provided a realistic marketing price, which was easily attained. They organised an open day, which freed us up from having individual viewings spaced out over a period of time. Having identified a suitable buyer and checked their ability to proceed, they then provided an excellent ... Read Full Review

Awful customer service - Extremely shirty and defensive when I questioned the fees they are charging for referencing. £500 before you even pay deposits and rent is extortionate. It's like charging me £500 extra to buy a car! Avoid letting with this company at all ... Read Full Review

The whole team worked hard to get us a buyer, and when that buyer dropped out they all worked hard again to get another. I would especially like to recommend Wendy who put in so many hours to move the chain along, when it seemed that nobody else was doing anything. There is another Basingstoke ... Read Full Review

The whole team was friendly and welcoming. We mostly worked with Simon but did have contact from other agents, who were all excellent, informative and helpful. They provided excellent customer service and kept us updated. Far far better than the estate agents we used to sell our property. Thanks ... Read Full Review