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The Personal Agent
4.7/5, 56 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
The Personal Agent is a young, dynamic Epsom based estate agent with years of experience in selling property locally.
Latest Reviews
Disappointed Buyer
Michael Anthony
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 92% | £266,000 | £1,150,000 |
| Lettings | 100% | 92% | £725 | £2,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 18 | 1 | 25 | 2 | 3 | 2 | 0 | 1 | 1 | 3 |
Address
The Personal Agent
2 West Street, Epsom, Surrey
KT18 7RG
01372 745850
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:30 - 19:00
- 08:30 - 19:00
- 08:30 - 19:00
- 08:30 - 19:00
- 08:30 - 18:00
- 09:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
£577 pw | £2500 pcm
3 Bedroom Detached House to Rent - Noble Park, Epsom
£404 pw | £1750 pcm
2 Bedroom Flat House to Rent - Aurora House Ceres Cresant Epsom Surrey, Epsom
£520 pw | £2250 pcm
3 Bedroom House to Rent - Hylands Mews, Epsom
£693 pw | £3000 pcm
4 Bedroom Detached House to Rent - Nonsuch Walk, Cheam
The Personal Agent Branches (View All 5)
All the ladys working in ...
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5 Star Review
By : 'Richard'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Owner)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : KT19
19 Jan 2015
People found this helpful0
All the ladys working in lettings have been very polite and have worked in my best interests. They also look after the tenants. I have used them now for 10 years and have trust in them. I would recommend them to other ... Read Full Review
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A catalogue of errors and ...
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1 Star Review
By : 'AM'
Branch : West St Epsom, 2 West Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : KT19
8 Dec 2014
People found this helpful1
A catalogue of errors and poor communication on the part of The Personal Agent resulted in a complete breakdown in the relationship between them and our buyers and they played a big part in us losing the house we were hoping to purchase. They were unable to communicate with any sensitivity and ... Read Full Review
Comments (1)Was this helpful?:
By : Cheryl
8 Dec 2014Thanks again for taking the time to comment here as well as on other social media. While we're hopeful that all of our clients feel we provide an 'appealing service', although our recollection of...
Agent is effective at finding ...
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4 Star Review
By : 'Pamela'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : KT17
18 Nov 2014
People found this helpful1
Agent is effective at finding tenants and ensuring that they are checked out financially. They are good at managing payments and good at transitions from outgoing tenant to ... Read Full Review
Comments on Agent Fees
In line with the prevailing market ensuring no void periods.
Comments (0)Was this helpful?:
Good service. Efficient, ...
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4 Star Review
By : 'Bob'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : KT17
13 Nov 2014
People found this helpful1
Good service. Efficient, responsive and with a smile. Got a good result with minimal bother. No more to say as it all happened so ... Read Full Review
Comments on Agent Fees
Quick decision on fees was good. Value for money given the service.
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Agent was really helpful the ...
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5 Star Review
By : 'Daniel'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : KT19
10 Nov 2014
People found this helpful4
Agent was really helpful the day we went into the lettings shop. Stacey was very helpful in answering all of our questions, let us viewing a few properties on the computer and we set up a viewing straight away. Stacey was prompt and on time for the viewing and let us have a few minutes alone in the ... Read Full Review
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Agreeing tenancy of the ...
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5 Star Review
By : 'Ryan'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : KT19
10 Nov 2014
People found this helpful2
Agreeing tenancy of the property was quick and easy, with minimum inconvenience. Staff at The Personal Agent were always friendly and helpful, and helped make the move go ... Read Full Review
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Stacey was absolutely ...
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5 Star Review
By : 'Gabriela'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : KT19
6 Nov 2014
People found this helpful4
Stacey was absolutely brilliant. She has shown me and my husband more than we have asked for. I would Definitely recommend the agency to ... Read Full Review
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I have been very pleased with ...
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5 Star Review
By : 'Sue'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : KT18
6 Nov 2014
People found this helpful3
I have been very pleased with the Personal Agent whether buying , selling or now renting as landlords. Their enthusiasm and efficiency have been outstanding hence this is the 7th time our family have used their services as we know we can rely on good customer care and feedback. I also found them to ... Read Full Review
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The personal agent were ...
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5 Star Review
By : 'paul'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Owner)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : KT17
6 Nov 2014
People found this helpful4
The personal agent were excellent in finding me a new Tenant. They found them very quick and gave me a 5 star service. Couldn't ask for a better agent to use. Would highly recommend and will use them for all my ... Read Full Review
Comments on Agent Fees
The personal agents fees were very good. I found them much better than other local agents and with the top service they provided it was worth every penny.
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I have just signed up for ...
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5 Star Review
By : 'Rob'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : KT17
9 Sept 2014
People found this helpful5
I have just signed up for tenancy of a flat. From the point of contact to the signing has literally been a few days thanks to the efficiency of The Personal Agent. I was particularly impressed with the speed of response to my initial contact requesting information on the flat and the speed of ... Read Full Review
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Stacey had all the ...
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5 Star Review
By : 'Jeff'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : KT17
8 Sept 2014
People found this helpful5
Stacey had all the information to hand that I needed, including whether my pet was allowed, break clauses in the lease, information about furniture in the property and the fridge and the parking permits. She was friendly, professional and succinct, everything I needed. ... Read Full Review
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After agreeing the lease of ...
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5 Star Review
By : 'Dom'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : KT17
26 Aug 2014
People found this helpful6
After agreeing the lease of one house and seeing that fall through (through no fault of The Personal Agent) Stacey was able to find and secure me (paperwork signed the same day) another, better house in the same area within a couple of hours. If that isn't good recovery/ service, I don't know what ... Read Full Review
Comments on Agent Fees
Stacey secured a good discount (£150pcm) on the house so all fees were 'absorbed' in teh first month's saving, if you like - can't say fairer than that!
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they were efficient and ...
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5 Star Review
By : 'michael'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Owner)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : KT17
5 Aug 2014
People found this helpful2
they were efficient and quick the first agent could not find a tenant for 5 weeks, they found one in 2 ... Read Full Review
Comments on Agent Fees
negotiate the fees for the best value
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Stacey was punctual, friendly ...
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5 Star Review
By : 'Richard'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1255
Would you recommend ? : Yes
Postcode : KT19
1 Aug 2014
People found this helpful6
Stacey was punctual, friendly and professional. She welcomed us warmly into the property, had all the information we could need and more, and was so helpful in helping us place an offer on our dream property. Fantastic service. Many ... Read Full Review
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We dealt with Stacey on the ...
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5 Star Review
By : 'Dawn'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : KT19
24 Jul 2014
People found this helpful1
We dealt with Stacey on the viewing of a house on Ormonde avenue epsom. She was very friendly and helpful. She also had a the answers to my questions I had regarding the property. Very pleased with the service I received and she was very quick regarding putting our offer in and passing on the ... Read Full Review
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Fantastic service from all ...
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5 Star Review
By : 'Woody'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : KT17
24 Jul 2014
People found this helpful7
Fantastic service from all the girls, esp Stacey, she went way outta her way to find us a place that suited our (slightly awkward) needs...very ... Read Full Review
Comments on Agent Fees
Very reasonable compared to most other agents...
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Stacey was very friendly and ...
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5 Star Review
By : 'Kelley'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM2
23 Jul 2014
People found this helpful5
Stacey was very friendly and more importantly on time for the viewing. She was also very knowledgeable about the property I was viewing. This was a lasy minute move and stacey has been in good contact with myself and my partner and dealing with our needs very quickly in order for us to move in in ... Read Full Review
Comments on Agent Fees
Fees that dont cost the earth! I was very surprised - in a good way- about how reasonable the agency fees were! This was also definitely a decider factor in choosing the property.
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We were looking for a ...
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5 Star Review
By : 'Peter'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : KT19
3 Jul 2014
People found this helpful1
We were looking for a property at short notice. Stacey was very helpful in listing everything in our price range, getting us viewings and negotiating on price. She had considerable knowledge of the local housing market and was also very helpful in making the referencing process as quick and as easy ... Read Full Review
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Stacey was very approachable ...
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5 Star Review
By : 'Wellesey'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : KT19
28 Jun 2014
People found this helpful5
Stacey was very approachable and professional in showing us around the property. She took the time to listen to any questions we asked and responded to them as best and accurately as ... Read Full Review
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The personal agent were ...
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5 Star Review
By : 'Paul'
Branch : West St Epsom, 2 West Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT17
10 Nov 2013
People found this helpful1
The personal agent were professional from start to finish..I was always advised of possible /suitable applicants & although the Market was quiet at this time,were successful to find me my Tenants at a reasonable rental price! All through this process I found Ann & Cheryl professional & ... Read Full Review
Comments (0)Was this helpful?:
1 - 20 of 56 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
