Do not either let out your flat or rent a property from this company. The owner Tony is an actual crook, more than happy to take your money but will not sort out issues. Use them at your own risk...... read full review
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a little confusing as says would recommend agent, then calling the owner a crook and apparently taken money, please provide more details of your complaint as this seems to be malicious. ...
“Do not use this letting agent as poor communication and ......”
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1 Star Review
Apr 30,2014
Tony
By:
'Duped'
Apr 30,2014
Branch: Birmingham, 2 Calthorpe Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: B32
Do not use this letting agent as poor communication and no accountability. Poor referencing leading to unsuitable tenants who could not afford rent. Took one year to evict as agent kept stalling starting legal proceedings. Landlord insurance invalid as did not inform me for two ... read full review
What agent could do to change your mind?
Reference tenants properly
Not tell lies
Be accountable
Return phone calls and answer emails
Inform landlord immediately when rent not paid
Act on landlord's instructions
Be transparent in contractors used
Pay landlord accurately and on time
Be professional and act according to industry guidelines
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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