The Personal Agent is a young, dynamic Epsom based estate agent with years of experience in selling property locally.
Jan 14,2018
Minithumbdown
By: 'Anonymous'
Jan 14,2018
0 people found
this helpful
Very bad experience , the agents do not care about the Byers but only the seller. Will try all the tricks to secure a sell even if the buyer is being tricked. Not recommend especially for buying . Would never use them ever...
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Jun 08,2016
Minithumbup
By: 'Dawn Bonner'
Jun 08,2016
0 people found
this helpful
100% Excellent! I can't recommend highly enough. Not only did they surpass expectations in getting people through the door and keeping us updated at all times, they truly came into their own after we accepted an offer. I've bought and sold about a dozen properties over ...
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Comment on agent fees
Fair and for once actually worth every penny!
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Jun 21,2015
Minithumbdown
By: 'Customer'
Jun 21,2015
0 people found
this helpful
Disappointed I found the firm/management to be professional but not the employees. Never dealt with a person who was more interested in their commission than helping other people to sale/ buy a property. Not impressed. Lack of experience and staff are not trained properly, ...
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Apr 27,2015
Minithumbup
By: 'Tenant'
Apr 27,2015
0 people found
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The employees of the agency were friendly and helpful in general. However, sometimes it took a bit long to het information or help. For certain inquiries I had to call them a few times to get an answer. In the end it all worked out ...
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Apr 15,2015
Minithumbup
By: 'Jennifer Bawuah'
Apr 15,2015
0 people found
this helpful
The agent made the whole process very easy and painless. He was very friendly and answered all questions. I especially needed that because I'm new the the country; just got a job in Epsom and moved all the way from outside the UK....
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Mar 17,2015
Minithumbup
By: 'janice stannard'
Mar 17,2015
0 people found
this helpful
I have found The Personal Agent very professional in all their dealings with my mother and myself. They helped my mother to move into a very comfortable flat and she is so happy there. We have asked them to act as agents in letting my ...
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Mar 16,2015
Minithumbup
By: 'Elisa'
Mar 16,2015
0 people found
this helpful
They have deal with everything quickly professionally and in the best way possible regarding my requests. I Am very thankfull to Stacey...
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Mar 10,2015
Minithumbup
By: 'G. Jackson'
Mar 10,2015
1 people found
this helpful
I have been using the Personal Agent for the past three years now as a landlord. They have been nothing far from amazing with their customer service. Even when I had a problem and they weren't managing my property they were there to help. I ...
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Comment on agent fees
Fair in todays market.
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By: asbeer279zzf
Nov 28, 2016
View all comments (1)
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Mar 10,2015
Minithumbup
By: 'Janey'
Mar 10,2015
0 people found
this helpful
Joe wa great from day one. He sent me through the house details literally an hour after I had registered. He organised a viewing that night and processed everything really swiftly. Joe was really pro-active in getting things sorted, really friendly and polite on the ...
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Mar 09,2015
Minithumbup
By: 'Laura Cole'
Mar 09,2015
0 people found
this helpful
We had a great experience with the personal agent. Very quick at getting back to us to arrange a viewing. Once we saw it and decided we wanted to put an offer in we had 2 weeks until the move date and everything went smoothly. They ...
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Comment on agent fees
Very good fees. We had been quoted a lot more by other agents.
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Mar 08,2015
Minithumbup
By: 'Mr. Novikov'
Mar 08,2015
1 people found
this helpful
Stacey loked after me. I was registered with another few local letting agents, but non of them were so oficient and prompt as Stacey. She was bombarding me with new properties every day. Also she was replying to my questions at out of business hours, ...
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Feb 08,2015
Minithumbup
By: 'DEE ROBERTS.'
Feb 08,2015
2 people found
this helpful
Stacey always kept me updated and if I had a query I would have a swift reply either by telephone or email. She showed customer awareness and also the interest of the Landlord. I feel she is very professional and answered directly when meeting face ...
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Comment on agent fees
I think the fees were more than reasonable... Considering I was asked by a \"Internet Estate Agent\" for double the fees!! I am more than pleased with the outcome.
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Jan 28,2015
Minithumbup
By: 'Nigel'
Jan 28,2015
2 people found
this helpful
Excellent service , i have also recomended my friend to use them .Stacey has been to value the property last week. We had to take a short term let following my property being flooded ,stacey could not do enough for us. just like to say thank ...
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Comment on agent fees
N/A insurance paid
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Jan 26,2015
Minithumbup
By: 'Peter'
Jan 26,2015
3 people found
this helpful
I was notified of property at 9.30am Wednesday, viewed at 5pm, offer accepted by 6pm, received tenancy conformation by 7pm. Lease was then emailed and signed by Friday lunchtime. Staff were extremely helpful and provided a great service....
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Jan 25,2015
Minithumbup
By: 'Charhys'
Jan 25,2015
1 people found
this helpful
Two viewings at different property's where Cheryl met and showed us around, was lovely and friendly and seemed really interested in us and what we were looking for and was also on hand in store to sit with us and answer all questions we had....
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Jan 19,2015
Minithumbup
By: 'Richard Turvey'
Jan 19,2015
0 people found
this helpful
All the ladys working in lettings have been very polite and have worked in my best interests. They also look after the tenants. I have used them now for 10 years and have trust in them. I would recommend them to other landlords...
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Dec 08,2014
Minithumbdown
By: 'AM'
Dec 08,2014
0 people found
this helpful
A catalogue of errors and poor communication on the part of The Personal Agent resulted in a complete breakdown in the relationship between them and our buyers and they played a big part in us losing the house we were hoping to purchase. They were ...
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By: Cheryl
Dec 08, 2014
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Thanks again for taking the time to comment here as well as on other social media. While we're hopeful that all of our clients feel we provide an 'appealing service', although our recollection of events is significantly different, we again refer you to The Property Ombudsman if you would like to discuss this matter further. They are able to provide professional advice on your individual circumstances. We're sorry you feel disappointed that we were able to successfully sell your property above th ...
Nov 18,2014
Minithumbup
By: 'Pamela'
Nov 18,2014
1 people found
this helpful
Agent is effective at finding tenants and ensuring that they are checked out financially. They are good at managing payments and good at transitions from outgoing tenant to incoming....
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Comment on agent fees
In line with the prevailing market ensuring no void periods.
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Nov 13,2014
Minithumbup
By: 'Bob'
Nov 13,2014
1 people found
this helpful
Good service. Efficient, responsive and with a smile. Got a good result with minimal bother. No more to say as it all happened so quickly....
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Comment on agent fees
Quick decision on fees was good. Value for money given the service.
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Nov 10,2014
Minithumbup
By: 'Ryan'
Nov 10,2014
2 people found
this helpful
Agreeing tenancy of the property was quick and easy, with minimum inconvenience. Staff at The Personal Agent were always friendly and helpful, and helped make the move go smoothly....
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Nov 10,2014
Minithumbup
By: 'Daniel Edgar'
Nov 10,2014
4 people found
this helpful
Agent was really helpful the day we went into the lettings shop. Stacey was very helpful in answering all of our questions, let us viewing a few properties on the computer and we set up a viewing straight away. Stacey was prompt and on time ...
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Nov 06,2014
Minithumbup
By: 'paul'
Nov 06,2014
4 people found
this helpful
The personal agent were excellent in finding me a new Tenant. They found them very quick and gave me a 5 star service. Couldn't ask for a better agent to use. Would highly recommend and will use them for all my properties....
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Comment on agent fees
The personal agents fees were very good. I found them much better than other local agents and with the top service they provided it was worth every penny.
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Nov 06,2014
Minithumbup
By: 'Sue Finch'
Nov 06,2014
3 people found
this helpful
I have been very pleased with the Personal Agent whether buying , selling or now renting as landlords. Their enthusiasm and efficiency have been outstanding hence this is the 7th time our family have used their services as we know we can rely on good customer ...
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Nov 06,2014
Minithumbup
By: 'Gabriela'
Nov 06,2014
4 people found
this helpful
Stacey was absolutely brilliant. She has shown me and my husband more than we have asked for. I would Definitely recommend the agency to others....
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Sep 09,2014
Minithumbup
By: 'Rob Baker'
Sep 09,2014
5 people found
this helpful
I have just signed up for tenancy of a flat. From the point of contact to the signing has literally been a few days thanks to the efficiency of The Personal Agent. I was particularly impressed with the speed of response to my initial contact ...
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Sep 08,2014
Minithumbup
By: 'Jeff'
Sep 08,2014
5 people found
this helpful
Stacey had all the information to hand that I needed, including whether my pet was allowed, break clauses in the lease, information about furniture in the property and the fridge and the parking permits. She was friendly, professional and succinct, everything I needed. Thanks...
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Aug 26,2014
Minithumbup
By: 'Dom Wright'
Aug 26,2014
6 people found
this helpful
After agreeing the lease of one house and seeing that fall through (through no fault of The Personal Agent) Stacey was able to find and secure me (paperwork signed the same day) another, better house in the same area within a couple of hours. If ...
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Comment on agent fees
Stacey secured a good discount (‚£150pcm) on the house so all fees were 'absorbed' in teh first month's saving, if you like - can't say fairer than that!
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Aug 05,2014
Minithumbup
By: 'michael'
Aug 05,2014
2 people found
this helpful
they were efficient and quick the first agent could not find a tenant for 5 weeks, they found one in 2 days...
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Comment on agent fees
negotiate the fees for the best value
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Aug 01,2014
Minithumbup
By: 'Richard S'
Aug 01,2014
6 people found
this helpful
Stacey was punctual, friendly and professional. She welcomed us warmly into the property, had all the information we could need and more, and was so helpful in helping us place an offer on our dream property. Fantastic service. Many thanks....
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Jul 24,2014
Minithumbup
By: 'Woody'
Jul 24,2014
7 people found
this helpful
Fantastic service from all the girls, esp Stacey, she went way outta her way to find us a place that suited our (slightly awkward) needs...very happy!...
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Comment on agent fees
Very reasonable compared to most other agents...
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Banstead
141 High Street Banstead, Banstead SM7 2NS
(0)
Epsom
163 High Street, Epsom KT19 8EW
(0)
Stoneleigh Epsom
62 Stoneleigh Broadway, Epsom KT17 2HS
(2)
show all branches (5)
West Ewell
220 Chessington Road, West Ewell KT19 9XA
(2)
West St Epsom
2 West Street, Epsom KT18 7RG
(47)


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