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The Lettings Group

83 Ducie St
Manchester
Greater Manchester
M1 2JQ
0161 832 1079

Website not available

Properties for Sale
Properties to Rent

“ avoid at all cost if you are a tenant.... ”

Aug 11,2018
Minithumbdown
By: 'clint mansell'
Aug 11,2018
3 people found
this helpful
First of all how am i able to review the Manchester office when they do NOT! have a Manchester office. its just a front address not manned etc!! They are based in the Burnley area!! How can you manage properties when you are not even ...
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Comment on agent fees
very bad
Was this helpful? Yes
Feb 13,2018
Minithumbup
By: 'Al Manchester'
Feb 13,2018
8 people found
this helpful
I love these guys. Our rent is always sent on time, and they just take care of everything for us. Example: we've had a tenant for 12 months in our apartment, and forgotten all about them. One morning I get an email from Karen, not ...
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Comment on agent fees
Fees are good, especially when you consider the service you get.
Was this helpful? Yes
By: mr walker
Jul 28, 2018
View all comments (1)
quite frankly the most dreadful experience ive ever had with a letting agency. Rude and unhelpful. Karen Clearly feels that world revolves around her. this company goes that extra mile to ensure you are made to feel like a criminal. How on earth a lettings company that is meant deal with Manchester properties NOT HAVE AN OFFICE IN MANCHESTER. my advice to any potential tenant ... is don't! ...
Feb 12,2018
Minithumbup
By: 'Mark C'
Feb 12,2018
8 people found
this helpful
As a buy to let landlord, we deal with a number of letting agencies and Karen is by far the most professional person we have dealt with....
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Comment on agent fees
Highly competitive
Was this helpful? Yes
Feb 09,2018
Minithumbdown
By: 'April'
Feb 09,2018
8 people found
this helpful
If I could put 0 star I would. I honestly can't imagine how any of the reviewers on here have put 5 stars! Laughable joke of a company. We were looking to rent a flat for £700 a month in Salford, when we were quoted £200 EACH tenants ...
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Comment on agent fees
outrageous.
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Carl'
Feb 09,2018
11 people found
this helpful
I've been with the Lettings Group as a landlord for coming up for one year. Both Tom and Karen have been superb in guiding me through the common pitfalls of my first buy-to-let. They are responsive, know the market inside out and they are ...
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Comment on agent fees
Very fair and reasonable - particularly given the extra work and commitment the team put in.
Was this helpful? Yes
Feb 09,2018
Minithumbdown
By: 'John McNestry'
Feb 09,2018
10 people found
this helpful
I just wanted to thank you for looking after me and my partner. It was nice to deal with someone professional for a change. I was beginning to think everyone was rubbish, but thankfully you changed that. We wish you well for 2018...
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Comment on agent fees
Seemed fair
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Geoff'
Feb 09,2018
9 people found
this helpful
I have found this letting agent very helpfull , informative and always at the end of the phone if anything has gone wrong they arrange to get repairs done asap. Couldnt want for a better agent....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Ash'
Jun 06,2017
14 people found
this helpful
A big thank you to Karen for all her help since moving to Manchester. She has made the process of finding a flat, moving in and eventually leaving very easy. During my tenancy she was always available to help, even with the most mundane things ...
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Comment on agent fees
Very Fair
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Areti'
Jun 06,2017
14 people found
this helpful
The best agency I could ever have! Always helpful and always there where you needed them!Thank you it was a pleasure to meet you!...
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Was this helpful? Yes
Feb 13,2017
Minithumbup
By: 'Eddsyl'
Feb 13,2017
16 people found
this helpful
We've rented a property from Karen and Tom for 5 years and have always found them to be really helpful and knowledgeable. A change in job means we're moving to London .... Told by Karen we'd get our full deposit back if we cleaned up properly so ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 13,2017
Minithumbup
By: 'Farah'
Feb 13,2017
16 people found
this helpful
Karen has been a great letting agent, always helpful, and she always has been friendly to deal with. When we moved to Manchester it was a bit daunting, but she explained everything to us, and made it easy. Thanks for all the help Thanks Karen...
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Comment on agent fees
GOOD
Was this helpful? Yes
Feb 08,2017
Minithumbup
By: 'Jane'
Feb 08,2017
15 people found
this helpful
Tom & Karen at TLG have handled the renting out of my properties for the last 8 years. I am very happy with the service I get from them, Karen is efficient at finding me tenants, prompt at answering my queries and always polite and approachable. ...
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Was this helpful? Yes
Nov 09,2016
Minithumbdown
By: 'Manc1'
Nov 09,2016
8 people found
this helpful
Karen is the rudest person I have ever had the displeasure of dealing with. I would not recommend using this company to anybody....
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Was this helpful? Yes
May 22,2015
Minithumbdown
By: 'DTenant'
May 22,2015
15 people found
this helpful
The service from this agent has been incredibly poor. I don't know where to begin. Despite agreeing to pay Karen 6 months rent up front just so that we would be treated well (or so we thought we would), my house mate wasn't even given a ...
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What agent could do to change your mind?
She needs to really work on her attitude and professionalism
Attached Files
Was this helpful? Yes
Aug 06,2014
Minithumbup
By: 'Gill Thomas'
Aug 06,2014
16 people found
this helpful
This company has been managing the letting of my property for several years and it has been a very successful relationship. Since I live in the South West and the property is in Manchester, I have to trust my managers as I rely totally on ...
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Was this helpful? Yes
Aug 06,2014
Minithumbup
By: 'Ian'
Aug 06,2014
15 people found
this helpful
Top service from Tom and Karen in finding tenants for our property in Manchester, very professional and would definitely use again, cheers !...
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Comment on agent fees
Very reasonable and more competitive than other letting agents we\'ve used previously.
Was this helpful? Yes
Aug 05,2014
Minithumbup
By: 'D Bowers'
Aug 05,2014
16 people found
this helpful
From the start I was able to speak directly to the people in charge and I felt I was being looked after. The terms of business were very reasonable and there was very little delay in letting the property. Since then there have been occasions ...
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Comment on agent fees
The fees are acceptable and very reasonable given the service provided, which has always been prompt.
Was this helpful? Yes
Aug 04,2014
Minithumbup
By: 'kevin shepherd'
Aug 04,2014
16 people found
this helpful
The Lettings Group have been fantastic in finding me tenants for the property, Tom at The Lettings Group have kept me updated and given me advice on all the viewings they have had. The Lettings Group are always available to speak to and very efficient ...
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Was this helpful? Yes
Aug 01,2014
Minithumbup
By: 'Francisco'
Aug 01,2014
16 people found
this helpful
I rented my flat with this company and everything was perfect. When I got into the flat, it was totally clean, I thought that the mattress was worn and they changed it within a week. The boiler failed and they sent an engineer the next ...
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Was this helpful? Yes
Mar 17,2014
Minithumbdown
By: 'Andy'
Mar 17,2014
17 people found
this helpful
Avoid at all costs! Being a tenant has been nothing but a nightmare because of this incompetent letting agency. First off, we had a leak from the flat above. They claimed that it was not an issue they were aware of, yet I happened to ...
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Was this helpful? Yes
Jul 16,2012
Minithumbup
By: 'Didds'
Jul 16,2012
17 people found
this helpful
¢â‚¬Å“TLG have managed my Manchester properties for several years now and despite approaches from other agencies I have maintained my working relationship with them. Why?, Simply because they are, professional, efficient and quick to respond to any emergency that may arise. I have no hesitation ...
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Was this helpful? Yes
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 6 4 0 0 0 0 0 1

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by The Lettings Group

Individual Branch Awards

Manchester, M1


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