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    Sarah Pell
  • Tanya Johnson
    Tanya Johnson
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Properties for sale
Properties for rent
Nov 16,2016
Minithumbup
By:
Nov 16,2016
3 people found
this helpful
Wow. What a refreshing change from your usual high street estate agents. From the off TLC were brilliant with lots of useful advise & really quick to action everything with a professional manner. Tanya is very good at establishing great engagement between landlords & tenants, making a very smooth & stress free process for both parties, Backed up by excellent in depth checks making sure there will be no hidden surprises....
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Comment on agent fees
Very reasonable for such a great service
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Oct 06,2016
Minithumbup
By:
Oct 06,2016
2 people found
this helpful
I was apprehensive about letting out my home, and using an agent as I had heard horror stories. But from the minute I met Tanya, I knew I was in safe hands. Not only is she highly personable and easy to get along with she goes above and beyond the service you would expect, with a level of professionalism I have not experienced before. She helped me with everything from clearing the property, getting it cleaned right down to rubbish clearance and changing bulbs, there was never an area she sai...
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Comment on agent fees
Very good given the level of service you receive
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Jul 15,2016
Minithumbup
By:
Jul 15,2016
4 people found
this helpful
I've used a few letting agents over the years, but decided to do it myself after constant failings. Tanya listened, provided sound advice, was honest in her approach and provided the service she promised and more, I will now always use The Lettings Company, my properties are in good hands and Tanya has given me back the peace of mind that I need now that I am living abroad. Great communication....
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Comment on agent fees
The fees for both landlord and tenant are very fair and way below what other less proactive agents charge in my area.
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Aug 01,2015
Minithumbdown
By:
Aug 01,2015
0 people found
this helpful
Do not ever deal with this company, especially do not trust Sarah Pell. I was a landlord for a student property in Leicester near De Montfort University for many years. When I came to sell the property, I used Barkers in Leicester because I was not happy with the service from The Lettings Co, despite they recommended me their sister company for sales. Sarah Pell promised me a sale of 5000 pounds more than what I got from Barkers' cash buyer. But it was a scam. She would slowly prolong the sale a...
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Agent Fees

TENANT FEES
Rents are quoted on a calendar monthly basis and are paid in advance, by standing order to TLC client account.

The first month’s rent is paid incleared funds, on the day that you sign the tenancy agreement.

A deposit equivalent to one month’s rent is payable before the commencement date, this deposit will be held with the Deposit Protection Service (DPS) for the term of the tenancy.

In certain circumstances where the reference criteria is not met, a guarantor may be required.

FEE STRUCTURE

APPLICATION HOLDING FEE Β£50.00 (non refundable should the tenancy fail to commence)
ADMINISTRATION FEE Β£100.00 (to cover all aspects of setting up a new tenancy)
GUARANTOR FEE Β£25.00 (if required, the guarantor will be required to sign the contract and will be legally obligated to cover the rent payment due, in full or part should for any reason the tenant was to default on payments)
SECURITY DEPOSIT Equivalent to one months rent
FIRST MONTH’S RENT One month’s rent to be paid in advance of the commencement date
RENEWAL FEE No renewal fees
Last updated at 10:46 AM 29/09/2016 by Tanya Johnson

Complaints Procedure

No procedure set.
Last updated at 10:46 AM 29/09/2016 by Tanya Johnson

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Cheltenham
Fairview Cottage, Leckhampton Lane, Cheltenham GL514XW
(3)
Office 1
37 Western Boulevard, Leicester LE2 7HN
(1)

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