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The Letting People

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“A wholly unpleasant experience - a mistake we won't make twice...”

Sep 22,2018
Minithumbdown
By: 'Angry and isolated'
Sep 22,2018
0 people found
this helpful
PLEASE READ: We have been tenants with a number of letting agencies up and down the UK. Of course, we have had our fair share of issues, but never to the extent that we felt angry enough to write a review in order to warn ...
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Comment on agent fees
Unreasonable. No transparency.
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Feb 08,2017
Minithumbdown
By: 'Chris.'
Feb 08,2017
4 people found
this helpful
It took 130 Days to get my Deposit back. 130 DAYS! 4 and a half months!! After creating a fake dispute, taking an age to argue the case. Other than that they seem to be professional. . .maybe they need more staff. . .but if you like getting your deposit ...
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Comment on agent fees
Bad
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Jan 30,2017
Minithumbdown
By: 'Disappointed'
Jan 30,2017
3 people found
this helpful
Absolutely dreadful service. Lied about the property to encourage me to let it and then charged for my leaving the property when I found out what they promised was actually not true. Completely incompetent! Billed several times for the same months rent and when provided ...
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Comment on agent fees
Bad
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By: Tenant
Jul 03, 2018
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Can you please put this comment on google reviews...they are ripping off tenants ...
Apr 26,2016
Minithumbdown
By: 'Tenant'
Apr 26,2016
4 people found
this helpful
Incompetent service and business practices verging on fraudulent from a company out solely for themselves. They claimed high administration fees for bad service, carried out property inspections without notifying us, and upon leaving the property, invoiced for work that was not necessary. All done with ...
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Comment on agent fees
Poor.
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By: Tenant
Jul 03, 2018
View all comments (1)
Can you please put this comment on google reviews...they are ripping off tenants ...
Feb 28,2016
Minithumbdown
By: 'T'
Feb 28,2016
4 people found
this helpful
Worst letting agency ever! They charge you for ANYTHING. I regret since the day I signed my contract with them. Really bad professionals, don't know at all how to deal with their clients....
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May 23,2015
Minithumbdown
By: 'Un happy customer'
May 23,2015
4 people found
this helpful
I called to book a viewing... The lady took my details said she'd call the landlord and tennants to arrange... She never got back to me that day so I call the next day to ask again with the same woman. Again 2 days went past ...
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What agent could do to change your mind?
Poor customer service and expensive rental prices. People rent for a reason! They cannot afford to buy!
Attached Files
Comment on agent fees
Similar houses go for around ƒâ€š‚£850 to ƒâ€š‚£900 max for that type of property.... As the one at Helmdale road too.... As both houses to rent don't seem to be in immaculate condition! Fair prices please and most of all customer communication!!
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Nov 27,2014
Minithumbdown
By: 'Charlie'
Nov 27,2014
2 people found
this helpful
Please please do not even think of using this letting agent. I wish we had listened to people's advice before we used them to manage our property. They are very slow at responding to issues and we found quicker and better for our tenants to ...
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What agent could do to change your mind?
The Letting People - Leamington - Anthony Kempster - worst letting agent - bad customer service - poor communication - no personal touch..!
Attached Files
Comment on agent fees
Easier and quicker to get involved yourself to sort issues - most of the staff follow their \'leader\' ie to have no respect for the landlords and their views but to make as much money as possible.
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By: Tenant
Jul 03, 2018
View all comments (1)
Can you please put this comment on google reviews...they are ripping off tenants ...
Oct 16,2014
Minithumbdown
By: 'Julie'
Oct 16,2014
5 people found
this helpful
As a technical contractor I move around every 2-3 years and have rented many properties, never have I come across such a cold and deceptive company, I was left devastated after my experience with the letting people. The unjustified hidden charges were a shock but ...
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Apr 29,2014
Minithumbdown
By: 'Disapointed'
Apr 29,2014
4 people found
this helpful
My experience with this Agency has been really bad from the beginning. Please be careful if you need to deal with them and if you can avoid them, I would recommend it. After you pay the reference fees (‚£250) you will be given an A4 ...
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By: B
Jun 02, 2017
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I find them to be racist as they don't seem to want people of Afro-carribean background viewing properties. I asked for a viewing and was told there wasn't any slot for three days. A friend phoned and was told there's a slot for 9am next day. In this time and age a racist letting agent. Disgusting!!! ...
Mar 24,2014
Minithumbdown
By: 'MattShill'
Mar 24,2014
14 people found
this helpful
I have recently had the misfortune of being a tenant of The Letting People for 6 months in a 1-bedroom flat in Leamington Spa. On the door to their office is a quote saying how great they are, credited to ƒÂ¢¢â€šÂ¬…“Mr. A. LandlordƒÂ¢¢â€šÂ¬, and this hilariously ...
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What agent could do to change your mind?
Ensure cleanliness of flat before moving in. Ensure functioning of fridge and hot water. Arrange proper repairs in a timely manner. Offer reduction of rent to cover period in which they were in breach of agreement (by providing no hot water). Offer apology when wrongfully accused of damaging carpet. Ensure professional demeanour of all staff. Not be such a greedy, ignorant, cost-cutting, unprofessional gaggle of clowns.
Attached Files
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Aug 02,2012
Minithumbdown
By: 'freewaycola'
Aug 02,2012
8 people found
this helpful
I have been letting a 2 bedroom flat from the letting people since august 31st 2011, and can say that my experience is that they do not value their tennants in the slightest. Reporting issues has to be done by e-mail, not much of a problem, but ...
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Aug 02,2012
Minithumbdown
By: 'Disgruntled tenant'
Aug 02,2012
9 people found
this helpful
An absolute disgrace of a letting agents ---- AVOID AT ALL COSTS. The other negative reviews on this site are completely true and testament to what a shady, corrupt and odious individual Mr Anthony Kempster is! Had a terrible time with him as the landlords ...
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Jul 07,2012
Minithumbdown
By: 'Anon'
Jul 07,2012
8 people found
this helpful
The Letting People in Leamington Spa, were the worst estate agents I have ever experienced. There customer service skills were none existent. From the minute we signed the tenancy agreement - they had forced us into hidden costs that we not explained at the start. ...
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Mar 22,2012
Minithumbdown
By: 'What Arrogance! AVOID AT ALL COSTS'
Mar 22,2012
7 people found
this helpful
We viewed a property without a hitch with them and they seemed pretty expensive in comparison to most letting organisations charging in excess of ‚£300+ for 2 adult applicants(me and my wife). When I called their offices to discuss an issue with the prospective landlady ...
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Jul 31,2011
Minithumbdown
By: 'David Jardine'
Jul 31,2011
5 people found
this helpful
WARNING!! I had the misfortune of attempting to rent a property through The Letting People in Leamington Spa. In May 2011 I found a property and paid an administration fee of ‚£199. Once my references had cleared I paid a further ‚£1990 deposit and rent for ...
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Leamington Spa
113 Regent Street, Leamington Spa CV32 4NU
(15)
Milton Keynes
Telegraph House, 54 High Street, Milton Keynes MK11 1AQ
(0)


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