The JNP Partnership

3.09/5 rating 23 reviews
  • 67% valuation accuracy
  • 57% recommend
  • 71% fee satisfaction
We at The JNP Partnership offer a comprehensive service in the full range of estate agency and property related matters. We are a uniquely experienced team of professionals, owner run and managed, ded Read full description...We at The JNP Partnership offer a comprehensive service in the full range of estate agency and property related matters. We are a uniquely experienced team of professionals, owner run and managed, dedicated to providing an old-fashioned personal service underpinned by the latest information technology and software systems.
The JNP Partnership



Properties for Sale
Properties to Rent

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“Rude and patronising to buyer without a chain...”

Nov 19,2018
Minithumbdown
By: 'Fed up buyer'
Nov 19,2018
1 people found
this helpful
After viewing a house where the salesman oversold the property so much it was uncomfortable and then calling today to speak to a very patronising lady, I felt the need to put my first ever estate agent review. My partner and I are first time ...
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“Wouldn't recommend...”

Nov 05,2018
Minithumbup
By: 'Castle house buyer'
Nov 05,2018
1 people found
this helpful
This is not the best estate agent by far. They are the sole estate agent of the centre square development - so you don't have much choice to but to use them if you are purchasing in the new development there. Great service until you ...
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Comment on agent fees
N/A
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“First Class Service & experience...”

Oct 28,2018
Minithumbup
By: 'VMary B'
Oct 28,2018
1 people found
this helpful
I would like to say a huge thank you to the team at JNP Hazlemere for their expertise and continuous, never ending effort in concluding the sale of my son's house on the Hill Farm Estate. The conveyancing left a lot to be desired, but ...
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Comment on agent fees
Good
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“A highly professional team...”

Sep 20,2018
Minithumbup
By: 'Louise and Geoff'
Sep 20,2018
0 people found
this helpful
I HIGHLY RECOMMEND JNP Hazlemere. We have just sold our home using JNP and they did a really fantastic job. Despite a messy chain with other slower buyers, Julian the manager, supported by Josh, worked hard to push it all forward, they quickly sorted out ...
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Comment on agent fees
Reasonable fees for an excellent service
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“Dissatisfied is a nice way of putting it...”

Jul 14,2018
Minithumbdown
By: 'Alex'
Jul 14,2018
1 people found
this helpful
Have recently moved out of a rented property, of which we had endless problems specially in the first two weeks of our tenancy, which was brand new renovated flat. Here is the list: Bedroom 1 Lightbulb was blown! Sockets do not work not connected in the ...
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Comment on agent fees
Bad - very high fees compared to agents we have used since
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“Sale of Property...”

Jul 13,2018
Minithumbup
By: 'Johnny & Hilary'
Jul 13,2018
0 people found
this helpful
We have recently completed the sale of our house with what proved to be a very difficult chain. Sheila worked very hard and very efficiently to completion as smoothly as possible....
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Comment on agent fees
Good
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“Selling our property...”

Jun 28,2018
Minithumbup
By: 'GH and JH - High Wycombe'
Jun 28,2018
0 people found
this helpful
JNP sold our house for us. We were very impressed by the way everything was handled and the friendly & helpful staff. We would certainly recommend their service....
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Comment on agent fees
We had a good deal.
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“Fantastic Experience...”

Jun 11,2018
Minithumbup
By: 'CHRISTINA'
Jun 11,2018
0 people found
this helpful
We have just bought our house through JNP and despite it being a slowish process due to various complications, JNP made sure everything moved forward and all parties communicated well ensuring a smooth exchange and completion. Staff were extremely helpful and polite and made us ...
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Comment on agent fees
There were no fees paid due to our party being the buyers although we have previously rented through JNP and found the relevant charges over the time we were there to be fair.
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“Really happy with JNP, we have been a tenant of ......”

Jan 16,2018
Minithumbup
By: 'Chris'
Jan 16,2018
0 people found
this helpful
Really happy with JNP, we have been a tenant of theirs for almost 5 years. Always very helpful and quick to tend to any problems that have occurred. If we were to move we would definitely be looking to use JNP again....
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“Rudeness and completely unsatisfact experience, they looking just for money ......”

Aug 04,2017
Minithumbdown
By: 'Disgusted'
Aug 04,2017
1 people found
this helpful
Rudeness and completely unsatisfact experience, they looking just for money trying in any way to tuke somenthing more from you never choice this estate go over...
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Comment on agent fees
very bad
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“We are renting a property, and have been without hot ......”

Jun 09,2017
Minithumbdown
By: 'Peter'
Jun 09,2017
2 people found
this helpful
We are renting a property, and have been without hot water for a week, we have to do all the ringing around, no one at the agency returns our calls. and none of them has sorted out the problem, despite the difficulty of being without ...
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Comment on agent fees
?
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“We have used JNP on a few occasions for both ......”

Jan 23,2017
Minithumbup
By: 'RobP'
Jan 23,2017
0 people found
this helpful
We have used JNP on a few occasions for both buying and selling houses, we have alyawys found them to professional, responsive and knowledgeable. Their rates are broadly similar to other agents in the area...
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Comment on agent fees
Fair and inline with expectations
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“James Donald in the Hazlemere branch was excellent in managing ......”

Mar 23,2015
Minithumbup
By: 'Adrian Donnelly'
Mar 23,2015
0 people found
this helpful
James Donald in the Hazlemere branch was excellent in managing the sale. His advice was always sound, his responses swift, and he updated me regularly.When problems arose I always felt that things were in safe, experiened and capable hands, James driving the sale through ...
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“I sent this email yesterday and low and behold still ......”

Mar 11,2015
Minithumbup
By: 'hannah'
Mar 11,2015
2 people found
this helpful
I sent this email yesterday and low and behold still no contact from jnp and being told i would recieve a callback from you guys; Good afternoon I am very frustrated by the lack of communication with JNP I understand I am not your only ...
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Comment on agent fees
I got charged for a fee for a contract i never recieved!!!!
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“I have to say that James was fantastic in every ......”

Mar 08,2015
Minithumbup
By: 'Mr Youlton'
Mar 08,2015
0 people found
this helpful
I have to say that James was fantastic in every way. We had a time limit and he is the most pro-active agent i have ever come across to the point he would take our file how if he had a day off just to ...
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“Lazy agents! Unsure which branch in High Wycombe. Last week, ......”

Jan 27,2014
Minithumbdown
By: 'paxjc4'
Jan 27,2014
3 people found
this helpful
Lazy agents! Unsure which branch in High Wycombe. Last week, I have arranged to view properties in the morning but received a voicemail to inform me that they couldn\'t gain access to the properties and they were not what we are looking for. I ...
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“The reason I have rated terrible here as opposed to ......”

Mar 15,2013
Minithumbdown
By: 'Disgruntled - JNP Experience'
Mar 15,2013
6 people found
this helpful
The reason I have rated terrible here as opposed to poor is that my first few experiences were poor and have since worsened, something I did not think was possible. JNP showed me around 2 properties in 2012, on both occasions I had the same female agent ...
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What agent could do to change your mind?
Improved service/professionalism, less pushy, adequate follow up. Selling the property may also help, this woman almost talked me out of being interested on both occasions.
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“On the whole, I've had no problem with Estate Agents. ......”

Feb 21,2013
Minithumbdown
By: 'Gordana'
Feb 21,2013
4 people found
this helpful
On the whole, I've had no problem with Estate Agents. Primarily they serve their clients through renting or selling property. I do so wish that they could reciprocate this attitude to customers using their service. Is there anything worse than being strung along by an ...
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“I put my flat up for sale with JNP High ......”

Jul 14,2012
Minithumbdown
By: 'Peeved Seller'
Jul 14,2012
3 people found
this helpful
I put my flat up for sale with JNP High Wycombe as I wanted to buy a new build in Hazlemere which JNP Hazlemere was dealing with, so I thought it would be benificial to deal with just one agency. They soon found a new ...
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What agent could do to change your mind?
The staff are far from honerable in their dealings and go back on their word. They seen to have no quarms about manipulating the seller for a quick sale.
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“The house we rented was dirty when we moved in, ......”

Jan 07,2012
Minithumbdown
By: 'Lisa'
Jan 07,2012
5 people found
this helpful
The house we rented was dirty when we moved in, they would not take responsibility for this despite them charging an excessive admin fee just for the pleasure of renting from them. Then when we left the property it took nearly two months to get ...
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What agent could do to change your mind?
I'm not interested in their feedback given the volume and nature of emails we have received from them. My aim is to make the general public aware of the, and their ethics.
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By: The JNP Partnership
Jan 09, 2012
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Lisa, I listen to all of your complaints and took none of them lightly, I gave carefull consideration to them and made an educated response and none of them were justified considering you moved in to a house that the inventory clerk said was domestically clean, the Landlord felt that she had cleaned the property to a good standard of which we agreed. Tthe late rent payment was because you decided to dispute what was on the Deed of Surrender even though you had agreed and signed it. once we h ...

“The hazlemere staff are friendly and know their stuff, all ......”

May 31,2010
Minithumbup
By: 'charleykat'
May 31,2010
0 people found
this helpful
The hazlemere staff are friendly and know their stuff, all live in the area and have extensive knowlege which is comforting. I bought my house through JNP and found them to be extremley professional and took the stress away from an very important and majorly ...
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By: Stephen Grace
Jun 27, 2012
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Thanks for the comments. really appreciated ...

“Well I don\'t understand the above comment. They were ......”

Apr 19,2010
Minithumbup
By: 'speedbird.'
Apr 19,2010
1 people found
this helpful
Well I don\'t understand the above comment. They were the only agent that opened on Sunday. JNP were able to organise three viewings, one of which I purchased. Selling through them two years later, I was delighted that they retained the same staff. Were ...
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“Used while serching for a house. Hands off approach, sent ......”

Dec 16,2009
Minithumbdown
By: 'savages'
Dec 16,2009
2 people found
this helpful
Used while serching for a house. Hands off approach, sent details which bear no resemblance to what we were looking for. Office seemed to be closed whenever we visited Risborough. I wouldn't use to sell. ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 2 3 8 1 2 0 1 6

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by The JNP Partnership

Individual Branch Awards

Firm rankings


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Estate agents

Letting agents

View All 7 Branches


The JNP Partnership - Hazlemere, HP15
Hazlemere
Old Bank House, Hazlemere Cross Road, Hazlemere HP15 7PU
(9)
The JNP Partnership - High Wycombe, HP13
High Wycombe
27 Crendon Street, High Wycombe HP13 6LJ
(5)
The JNP Partnership - High Wycombe, HP13
High Wycombe
JNP Lettings 25 Crendon Street High Wycombe Bucks, High Wycombe HP13 6LJ
(6)
show all branches (7)
The JNP Partnership - High wycombe, HP15
High wycombe
330 Amersham Road, High wycombe HP15 7PU
(0)
The JNP Partnership - Prestwood, HP16
Prestwood
Smithfield House, 149 High Street, Prestwood HP16 9HF
(0)
The JNP Partnership - Princes Risborough, HP27
Princes Risborough
No 1 Market Square, Princes Risborough HP27 0AP
(2)
The JNP Partnership - Stokenchurch, HP14
Stokenchurch
Kingston House, Oxford Road, Stokenchurch HP14 3TA
(0)

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