We at The JNP Partnership offer a comprehensive service in the full range of estate agency and property related matters. We are a uniquely experienced team of professionals, owner run and managed, ded Read full description...We at The JNP Partnership offer a comprehensive service in the full range of estate agency and property related matters. We are a uniquely experienced team of professionals, owner run and managed, dedicated to providing an old-fashioned personal service underpinned by the latest information technology and software systems.
After viewing a house where the salesman oversold the property so much it was uncomfortable and then calling today to speak to a very patronising lady, I felt the need to put my first ever estate agent review.
My partner and I are first time ... read full review
Branch: High Wycombe, 27 Crendon Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: High
Branch: High Wycombe, 27 Crendon Street
Sales (as a Buyer)
Postcode: High
1people found this helpful
This is not the best estate agent by far. They are the sole estate agent of the centre square development - so you don't have much choice to but to use them if you are purchasing in the new development there. Great service until you ... read full review
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HP15
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (as a Vendor)
Postcode: HP15
1people found this helpful
I would like to say a huge thank you to the team at JNP Hazlemere for their expertise and continuous, never ending effort in concluding the sale of my son's house on the Hill Farm Estate. The conveyancing left a lot to be desired, but ... read full review
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (as a Vendor)
Sold price: £750000 Would you recommend?: Yes
Postcode: HP15
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (as a Vendor)
Sold price: £750000 Postcode: HP15
0people found this helpful
I HIGHLY RECOMMEND JNP Hazlemere. We have just sold our home using JNP and they did a really fantastic job. Despite a messy chain with other slower buyers, Julian the manager, supported by Josh, worked hard to push it all forward, they quickly sorted out ... read full review
Branch: High Wycombe, 27 Crendon Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HP11
Branch: High Wycombe, 27 Crendon Street
Lettings (as a Tenant)
Postcode: HP11
1people found this helpful
Have recently moved out of a rented property, of which we had endless problems specially in the first two weeks of our tenancy, which was brand new renovated flat.
Here is the list:
Bedroom 1
Lightbulb was blown!
Sockets do not work not connected in the ... read full review
Comment on agent fees
Bad - very high fees compared to agents we have used since
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HP15
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (as a Vendor)
Postcode: HP15
0people found this helpful
We have recently completed the sale of our house with what proved to be a very difficult chain. Sheila worked very hard and very efficiently to completion as smoothly as possible.... read full review
Branch: High Wycombe, 27 Crendon Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HP13
Branch: High Wycombe, 27 Crendon Street
Sales (as a Vendor)
Postcode: HP13
0people found this helpful
JNP sold our house for us.
We were very impressed by the way everything was handled and the friendly & helpful staff.
We would certainly recommend their service.... read full review
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: HP15
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (as a Buyer)
Postcode: HP15
0people found this helpful
We have just bought our house through JNP and despite it being a slowish process due to various complications, JNP made sure everything moved forward and all parties communicated well ensuring a smooth exchange and completion.
Staff were extremely helpful and polite and made us ... read full review
Comment on agent fees
There were no fees paid due to our party being the buyers although we have previously rented through JNP and found the relevant charges over the time we were there to be fair.
“Really happy with JNP, we have been a tenant of ......”
5 Star Review
Jan 16,2018
By: 'Chris'
Jan 16,2018
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Services: Lettings (as a Tenant)
Rent PCM: £900 Would you recommend?: Yes
Postcode: HP13
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Lettings (as a Tenant)
Rent PCM: £900 Postcode: HP13
0people found this helpful
Really happy with JNP, we have been a tenant of theirs for almost 5 years.
Always very helpful and quick to tend to any problems that have occurred.
If we were to move we would definitely be looking to use JNP again.... read full review
“Rudeness and completely unsatisfact experience, they looking just for money ......”
1 Star Review
Aug 04,2017
By: 'Disgusted'
Aug 04,2017
Branch: High Wycombe, 27 Crendon Street
Services: Lettings (Prospective customer)
Rent PCM: £1200 Would you recommend?: No
Postcode: HP10
Branch: High Wycombe, 27 Crendon Street
Lettings (Prospective customer)
Rent PCM: £1200 Postcode: HP10
1people found this helpful
Rudeness and completely unsatisfact experience, they looking just for money trying in any way to tuke somenthing more from you never choice this estate go over... read full review
“We are renting a property, and have been without hot ......”
1 Star Review
Jun 09,2017
By: 'Peter'
Jun 09,2017
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Services: Lettings (as a Tenant)
Rent PCM: £1250 Would you recommend?: No
Postcode: hp12
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Lettings (as a Tenant)
Rent PCM: £1250 Postcode: hp12
2people found this helpful
We are renting a property, and have been without hot water for a week, we have to do all the ringing around, no one at the agency returns our calls. and none of them has sorted out the problem, despite the difficulty of being without ... read full review
“We have used JNP on a few occasions for both ......”
5 Star Review
Jan 23,2017
By: 'RobP'
Jan 23,2017
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (as a Vendor)
Sold price: £425000 Would you recommend?: Yes
Postcode: Hp15
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (as a Vendor)
Sold price: £425000 Postcode: Hp15
0people found this helpful
We have used JNP on a few occasions for both buying and selling houses, we have alyawys found them to professional, responsive and knowledgeable. Their rates are broadly similar to other agents in the area... read full review
“James Donald in the Hazlemere branch was excellent in managing ......”
5 Star Review
Mar 23,2015
By: 'Adrian Donnelly'
Mar 23,2015
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (as a Vendor)
Sold price: £362000 Would you recommend?: Yes
Postcode: HP15
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (as a Vendor)
Sold price: £362000 Postcode: HP15
0people found this helpful
James Donald in the Hazlemere branch was excellent in managing the sale. His advice was always sound, his responses swift, and he updated me regularly.When problems arose I always felt that things were in safe, experiened and capable hands, James driving the sale through ... read full review
“I sent this email yesterday and low and behold still ......”
1 Star Review
Mar 11,2015
By: 'hannah'
Mar 11,2015
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Services: Lettings (as a Tenant)
Rent PCM: £850 Would you recommend?: Yes
Postcode: hp11
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Lettings (as a Tenant)
Rent PCM: £850 Postcode: hp11
2people found this helpful
I sent this email yesterday and low and behold still no contact from jnp and being told i would recieve a callback from you guys;
Good afternoon
I am very frustrated by the lack of communication with JNP I understand I am not your only ... read full review
Comment on agent fees
I got charged for a fee for a contract i never recieved!!!!
“I have to say that James was fantastic in every ......”
5 Star Review
Mar 08,2015
By: 'Mr Youlton'
Mar 08,2015
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (as a Vendor)
Sold price: £339500 Would you recommend?: Yes
Postcode: hp15
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (as a Vendor)
Sold price: £339500 Postcode: hp15
0people found this helpful
I have to say that James was fantastic in every way. We had a time limit and he is the most pro-active agent i have ever come across to the point he would take our file how if he had a day off just to ... read full review
“Lazy agents! Unsure which branch in High Wycombe.
Last week, ......”
2 Star Review
Jan 27,2014
By: 'paxjc4'
Jan 27,2014
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: hp13
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Lettings (Prospective customer)
Postcode: hp13
3people found this helpful
Lazy agents! Unsure which branch in High Wycombe.
Last week, I have arranged to view properties in the morning but received a voicemail to inform me that they couldn\'t gain access to the properties and they were not what we are looking for. I ... read full review
“The reason I have rated terrible here as opposed to ......”
1 Star Review
Mar 15,2013
By: 'Disgruntled - JNP Experience'
Mar 15,2013
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: HP
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (Prospective customer)
Postcode: HP
6people found this helpful
The reason I have rated terrible here as opposed to poor is that my first few experiences were poor and have since worsened, something I did not think was possible. JNP showed me around 2 properties in 2012, on both occasions I had the same female agent ... read full review
What agent could do to change your mind?
Improved service/professionalism, less pushy, adequate follow up. Selling the property may also help, this woman almost talked me out of being interested on both occasions.
“On the whole, I've had no problem with Estate Agents.
......”
2 Star Review
Feb 21,2013
By: 'Gordana'
Feb 21,2013
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: HP12
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Lettings (Prospective customer)
Postcode: HP12
4people found this helpful
On the whole, I've had no problem with Estate Agents.
Primarily they serve their clients through renting or selling property.
I do so wish that they could reciprocate this attitude to customers using their service.
Is there anything worse than being strung along by an ... read full review
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: High Wycombe, JNP Lettings
25 Crendon Street
High Wycombe
Bucks
Sales (as a Vendor)
Postcode:
3people found this helpful
I put my flat up for sale with JNP High Wycombe as I wanted to buy a new build in Hazlemere which JNP Hazlemere was dealing with, so I thought it would be benificial to deal with just one agency. They soon found a new ... read full review
What agent could do to change your mind?
The staff are far from honerable in their dealings and go back on their word. They seen to have no quarms about manipulating the seller for a quick sale.
“The house we rented was dirty when we moved in, ......”
1 Star Review
Jan 07,2012
By: 'Lisa'
Jan 07,2012
Branch: High Wycombe, 27 Crendon Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: High Wycombe, 27 Crendon Street
Lettings (as a Tenant)
Postcode:
5people found this helpful
The house we rented was dirty when we moved in, they would not take responsibility for this despite them charging an excessive admin fee just for the pleasure of renting from them. Then when we left the property it took nearly two months to get ... read full review
What agent could do to change your mind?
I'm not interested in their feedback given the volume and nature of emails we have received from them. My aim is to make the general public aware of the, and their ethics.
View all comments
(1)
Lisa, I listen to all of your complaints and took none of them lightly, I gave carefull consideration to them and made an educated response and none of them were justified considering you moved in to a house that the inventory clerk said was domestically clean, the Landlord felt that she had cleaned the property to a good standard of which we agreed. Tthe late rent payment was because you decided to dispute what was on the Deed of Surrender even though you had agreed and signed it. once we h ...
“The hazlemere staff are friendly and know their stuff, all ......”
5 Star Review
May 31,2010
By: 'charleykat'
May 31,2010
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:
Branch: Hazlemere, Old Bank House, Hazlemere Cross Road
Sales (Prospective customer)
Postcode:
0people found this helpful
The hazlemere staff are friendly and know their stuff, all live in the area and have extensive knowlege which is comforting. I bought my house through JNP and found them to be extremley professional and took the stress away from an very important and majorly ... read full review
“Well I don\'t understand the above comment. They were ......”
4 Star Review
Apr 19,2010
By: 'speedbird.'
Apr 19,2010
Branch: Princes Risborough, No 1 Market Square
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Princes Risborough, No 1 Market Square
Sales (as a Vendor)
Postcode:
1people found this helpful
Well I don\'t understand the above comment. They were the only agent that opened on Sunday. JNP were able to organise three viewings, one of which I purchased. Selling through them two years later, I was delighted that they retained the same staff. Were ... read full review
“Used while serching for a house. Hands off approach, sent ......”
2 Star Review
Dec 16,2009
By: 'savages'
Dec 16,2009
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
Used while serching for a house. Hands off approach, sent details which bear no resemblance to what we were looking for. Office seemed to be closed whenever we visited Risborough. I wouldn't use to sell. ... read full review