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The Happy Tenant Company

781 Finchley Road
London
Greater London
NW11 8DN
02033849923

www.happytenant.co.uk

Properties for Sale
Properties to Rent

“Appalling...”

Sep 07,2018
Minithumbdown
By: 'RJFG'
Sep 07,2018
0 people found
this helpful
Never has a company been less aptly named. Terrible comms through a three year tenancy and now, more than a month after moving out, they're not responding to any emails regarding the return of my deposit. My landlord and his maintenance guys were lovely, ...
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Comment on agent fees
Can't I was the tenant not the landlord.
Was this helpful? Yes
By: Happy Tenant Company
Sep 18, 2018
View all comments (1)
The Happy Tenant Company encourage all feedback as we are always looking at ways to improve our service. In this instance, we are sincerely sorry you feel this way. Would you mind letting us know your name and the property address where you renting so we can investigate and come back to you? Alternatively, you can email this information to propertyadmin@happytenant.co.uk ...

“Great service / fast response...”

Aug 22,2018
Minithumbup
By: 'David & Maria'
Aug 22,2018
0 people found
this helpful
I rented a property for two years and found Happy Tenant's Dione Campbell helpful and responsive to all requests, resulting a trouble-free tenancy from start to finish....
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Comment on agent fees
Good
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By: Dione Campbell
Aug 23, 2018
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Thank you very much for the feedback! We are glad that you have had a good experience and wish you well in your new home! ...

“Very Happy Tenant!...”

Jun 27,2018
Minithumbup
By: 'Debs'
Jun 27,2018
0 people found
this helpful
After a particularly awful experience with my previous Property Management team who truly made my life hell and allowed the Landlord to shirk her responsibilities to the point that I nearly had to take her to court, I was undoubtedly wary about signing up with ...
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Comment on agent fees
Fees reasonable
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“A Happy Landlord......”

Jun 19,2018
Minithumbup
By: 'Old Theatre Court'
Jun 19,2018
0 people found
this helpful
Happy Tenant have managed a property for me for the past two years and I have been extremely happy with their service. All problems are dealt with quickly and efficiently so my tenants have also been very happy and I do not feel I am ...
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Comment on agent fees
Acceptable fees.
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“Great service, a fantastic team...”

Jun 08,2018
Minithumbup
By: 'Ciaran Kennedy'
Jun 08,2018
0 people found
this helpful
I have been a tenant in a property managed by Happy Tenant Company for two years. They have been a fantastic mgmt company to deal with. Any issue I have raised has been dealt with quickly and professionally. I would not hesitate to recommend them....
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“Great service and help even in more extenuating circumstances...”

Jun 01,2018
Minithumbup
By: 'Will'
Jun 01,2018
0 people found
this helpful
Resided in a property under Happy Tenant and Cordelias management for 1 year. Any works or issues that we had were carried out quickly and efficiently, and any recurring issues were dealt with too. An issue with the boiler over xmas was not ideal but still ...
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Comment on agent fees
Fee's were competitive
Was this helpful? Yes

“Great property management service...”

May 16,2018
Minithumbup
By: 'Landlord'
May 16,2018
0 people found
this helpful
Elena manages two of our properties, and she is always very responsive and proactive. She keeps us informed of all issues relating to the properties. She is very easy to deal with, and maintains a good relationship with our tenants....
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“Awesome Customer oriented agent...”

Apr 23,2018
Minithumbup
By: 'Vignesh'
Apr 23,2018
0 people found
this helpful
Hi All, First of all I must admit, Happy tenant company has a great team of people who are dynamic , reliable and supportive agents. My property manager is Dione and I really liked the assistance provided by her and I can recommend happy tenant and ...
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Comment on agent fees
Agent fee is nominal.
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“So glad I made the decision to hire Happy Tenant...”

Apr 19,2018
Minithumbup
By: 'Claudia'
Apr 19,2018
0 people found
this helpful
I am very happy I hired Happy Tenant Company two years ago. Happy Tenant Company has an amazing staff that is not only very personable but very supporting indeed. They have helped me throughout all my property issues. Specifically Harish is extremely organized, and quick ...
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Comment on agent fees
Harish is a very supportive, timely, organized, professional and friendly Happy Tenant employee and so far I can only say good things about him!
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“A very satisfied customer...”

Apr 18,2018
Minithumbup
By: 'Liang'
Apr 18,2018
0 people found
this helpful
The Happy Tenant Company is the only management agent I have used because they have made my life as a landlord so much easier. Three aspects to highlight. First, property and tenant management is well executed. Second, the Lettings service is cost efficient. Third, the ...
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Was this helpful? Yes
Feb 21,2018
Minithumbup
By: 'Rohit D Batra'
Feb 21,2018
0 people found
this helpful
Elena is very helpful and prompt with respect to tenants queries I highly recommend Elena and Happy Tenant Company to tenants...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2018
Minithumbup
By: 'John Studley'
Jan 04,2018
1 people found
this helpful
I am fortunate to have selected the Happy Tenant company to manage my rental property. The key issue for me was to have all aspects of management dealt with in an appropriate and timely manner. As a result, I could forget about the property, knowing ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
By: 'Tom'
Dec 07,2017
1 people found
this helpful
Selda is efficient and proactive. She makes sure both the tenant and landlord are looked after and she responds efficiently to correspondence. She stays on top of all the different requests and problems....
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Comment on agent fees
Agent's fees are competitive.
Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'claudia'
Dec 04,2017
1 people found
this helpful
Since last August Selda has been managing my property. She is a very attentive and hard working property manager. Selda keeps me constantly updated on the property's situation and is prompt to reply to all my questions and emails. Helpful in resolving and guiding ...
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Comment on agent fees
Caring and efficient, pleasure to work with!
Was this helpful? Yes
Dec 01,2017
Minithumbup
By: 'Andrew Smith'
Dec 01,2017
1 people found
this helpful
As a landlord, we've been using the Happy Tenant Company for the last 2 years, and have been delighted with the service. Queries are dealt with promptly and efficiently by the team, and our property manager Elena is always one step ahead in getting things ...
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Comment on agent fees
Fees are comparable to other agents for letting, lower for management, but we also find the cost of works to be much more reasonable via Happy Tenant Company than previous lettings agents.
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By: Elena Kyriacou
Dec 01, 2017
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Hi Andrew, thank you very much for your lovely words and review. It is an absolute pleasure managing your properties! Very pleased we are providing a great service for you and your tenants. ...
Dec 01,2017
Minithumbup
By: 'Neil B'
Dec 01,2017
1 people found
this helpful
I only have one word to describe the service that Elena has been giving me as my Property Manager........ That word is EXEMPLARY Not a word I use much if at all in my every day e mail communication ! An absolute pleasure to deal with , ...
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Comment on agent fees
Very Fair !
Was this helpful? Yes
Nov 24,2017
Minithumbup
By: 'Benjamin Chesney'
Nov 24,2017
1 people found
this helpful
As an overseas landlord I simply have to use a property manager. However, having Cordelia's professional assistance has made this significantly smoother and easier than I would have imagined beforehand. Cordelia is extremely attentive, shows her initiative well and I welcome her suggestions on any ...
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By: Cordelia
Dec 06, 2017
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Thank you Ben! It has been a pleasure to have you as our Landlord also! ...
Nov 23,2017
Minithumbup
By: 'S Surendra'
Nov 23,2017
2 people found
this helpful
I'm very impressed with THTC - once you have experienced their service and understand the work (and more importantly stress) they take off landlords, you won't go back. Cordelia manages all our properties and is excellent - commercial, highly efficient, and responsive....
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Comment on agent fees
They represent good value
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Fred and Ginger'
Nov 22,2017
1 people found
this helpful
My wife and I have several properties that are managed by Happy Tenant. This is our second year with them and, to date, despite some trials and tribulations that occur with no matter who manages your property, we are very pleased with them. Our personal ...
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Comment on agent fees
Happy Tenants fees are reasonable and fair. But don't tell them that otherwise they might put them up!
Was this helpful? Yes
By: Dione Campbell
Nov 24, 2017
View all comments (1)
Hi Fred & Ginger, Thank you very much for your great review. We at Happy Tenant are pleased that we are providing a great service for you. Long may it continue! ...
Oct 05,2017
Minithumbup
By: 'Old Theatre Court'
Oct 05,2017
3 people found
this helpful
After switching from a traditional estate agent to The Happy Tenant to let our 1 bed flat in London Bridge for the past year I have been very impressed with how efficiently they have managed the letting and all issues that have arisen. They have always ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Harley the dog'
Sep 25,2017
2 people found
this helpful
Charming and helpful people. First class service. They completely took away all of the stress usually experienced i in letting a property....
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Comment on agent fees
good
Was this helpful? Yes
Sep 04,2017
Minithumbup
By: 'N Jones'
Sep 04,2017
3 people found
this helpful
As a landlord of a new build flat I was going to use the estate agent through whom I bought the flat to manage the rental as I knew them and they had a offered a discounted rate. In doing some research online I found ...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
By: 'Graeme'
Aug 23,2017
2 people found
this helpful
I have now been using The Happy Tenant Company for over a year and I am delighted to note that I have happy tenants. My properties are looked after by Cordelia Makowski who has built up a good relationship with each tenant which in turn ...
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Comment on agent fees
The fees charged are reasonable and more than competitive with other managing agents I have enquired of
Was this helpful? Yes
Apr 25,2017
Minithumbup
By: 'MO'
Apr 25,2017
2 people found
this helpful
I must say that I am very happy doing business with you guys. The Happy Tenant Company proved to us on several occasions that they are reliable, efficient and professional to deal with. However, I would like to say that Mr. Chris Stavrou Is the ...
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Comment on agent fees
Very Good
Was this helpful? Yes
Apr 17,2017
Minithumbup
By: 'Hugh & Valerie Edwards'
Apr 17,2017
2 people found
this helpful
We have used the Happy Tenant Company for over two years. During this time they have very efficiently handled the rental of our property, taking away the hassle and stress of doing so ourselves. They only contact us when there is a problem and on ...
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Comment on agent fees
Very fair
Was this helpful? Yes
Mar 30,2017
Minithumbdown
By: 'tommyvn'
Mar 30,2017
7 people found
this helpful
I was with Happy Tenant for only 6 months of my years membership, 5 months out of 6 the tenants failed to pay rent on time and Happy Tenant failed to notice every month, only checking with the tenants after I chased them. At one point I waited ...
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Was this helpful? Yes
Mar 03,2017
Minithumbup
By: 'Richard'
Mar 03,2017
3 people found
this helpful
Excellent service in finding a tenant and resolving any problems with the tenancy. Always helpful, particularly when first letting a property. Richard...
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Comment on agent fees
Fee acceptable for the first year, but feel that it should reflect the lower level of service required in the second and subsequent years with the same tenant in residence,
Was this helpful? Yes
Feb 27,2017
Minithumbup
By: 'Ashley Bermange'
Feb 27,2017
2 people found
this helpful
I was recommended to The Happy Tenant Company some two years ago after a very bad experience with one of the leading property management companies in London. I can only praise their unique quality of services. They are very friendly,very efficient and importantly extremely ...
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Comment on agent fees
The agents fees are very fair. It must be noted that they have a unique system that minimises any maintenance costs that may be required.
Attachments

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Feb 15,2017
Minithumbup
By: 'Rinku & Jagjit'
Feb 15,2017
2 people found
this helpful
Our experience with Dione was excellent. She responded to our emails promptly and always returned phone calls. We highly recommend The Happy Tenant Company. They are wonderful....
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Feb 02,2017
Minithumbup
By: 'Ruben'
Feb 02,2017
2 people found
this helpful
I am very impressed with the way Dione Campbell manages my property. I had 2 issues in my flat since I moved in, and she was always there by email / phone to help us and to sort out the problems, causing minimal stress to myself - ...
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Comment on agent fees
all good
Was this helpful? Yes
By: Happy Tenant Company
Feb 15, 2017
View all comments (1)
Hi Ruben, thank you very much for your review. We are extremely glad to hear that you are enjoying your Happy Tenant experience. Long may it continue! ...
Areas covered
  • da
  • Within the M25
  • sw
  • nw
  • tw
  • n
  • ub
  • e
  • wd
  • rm
  • kt
  • ig
  • sm
  • ha
  • cr
  • wc
  • br
  • ec
  • cm
  • se

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 7 15 3 0 0 0 0 2 2

Agent Fees

For a fixed fee, we’ll manage every aspect of being a landlord on your behalf:
from appointing letting agents, to dealing with maintenance and answering
calls from your tenant in the middle of the night.
And because we manage a multitude of properties, we’ll only appoint people we know will do a good job and who charge a fair price.
You can expect to save in excess of 20% of your gross income while enjoying the peace of mind of having happy tenants renting your property.
Last updated at 3:05 PM 01/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:05 PM 01/11/2017 by allAgents

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