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The Flat Company

61a Queen Street
Edinburgh
City of Edinburgh
EH2 4NA
0131 2267733

“ Thank you Elona and "The Flat Company" for your support... ”

Apr 29,2018
Minithumbup
By: 'Rajni'
Apr 29,2018
0 people found
this helpful
Dear Elona, I take this opportunity to thank you for the excellent service, in an accurate and friendly fashion, during my tenure @ Whitson Terrace property. Despite the hectic schedules we face , You answered my many questions both in person and on the telephone in a ...
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Comment on agent fees
Good
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“ Highly desirable and professional service... ”

Apr 24,2018
Minithumbup
By: 'Sundar'
Apr 24,2018
0 people found
this helpful
It was a great experience renting a property with theflatcompany. Elona Smith, our property manager was extremely patient in answering all our queries right from documentation to moving in till the end of tenancy. We could see the professional ownership she took in attending all ...
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Mar 12,2018
Minithumbup
By: 'April'
Mar 12,2018
0 people found
this helpful
What a nice experience with this company, and in particular Elona Smith who assisted me with a flat in Quartermile. She stayed on top of the details and was very professional and knowledgeable, also polite. She kept in communication and I felt valued as a ...
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Comment on agent fees
Fees seemed reasonable to me.
Was this helpful? Yes
Jan 20,2018
Minithumbup
By: 'Sigurd'
Jan 20,2018
0 people found
this helpful
My girlfriend and I have rented an apartment through The Flat Company and it has been a great experience. I was put in contact with Daria Listos who arranged a viewing of the apartment. The Flat Company made it possible to move in the day ...
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Comment on agent fees
No fees
Was this helpful? Yes
Jan 17,2018
Minithumbup
By: 'Nuala Kennedy'
Jan 17,2018
0 people found
this helpful
I have dealt with Jill Vasey for many years, and have always found her a pleasure to work with. She responds quickly and efficiently, with friendly communication. Highly recommended....
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Dec 13,2017
Minithumbup
By: 'ZandBchip'
Dec 13,2017
0 people found
this helpful
Very passionate and driven agent, with a great attention to customer service. We've had a fantastic experience with Elona and would recommend her to anyone!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 28,2017
Minithumbup
By: 'Jo Watt'
Nov 28,2017
1 people found
this helpful
Matthew provided an impeccable service! He is a great communicator and has faultless attention to detail. He also provided me with lots of tips which were really useful as this is my first buy to let property. I'd highly recommend The Flat Company and ...
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Comment on agent fees
Good and offered some flexibility.
Was this helpful? Yes
Nov 08,2017
Minithumbdown
By: '123pizza'
Nov 08,2017
0 people found
this helpful
NEVER EVER RENT WITH THIS COMPANY. After all the letting agent horror stories I have heard, I feel that ours must be one of the worst. This company was nothing but awful from day one of signing our lease. They failed to inform us prior ...
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By: The Flat Company
Dec 06, 2017
View all comments (1)
Mhairi, Thank you for taking the time to post this review and for speaking to us directly recently to explain why you have posted it as we were somewhat surprised believing we had resolved the situation, as best we could, to everyone’s satisfaction. We can only apologise again that the bathroom had not been upgraded in time for your move in date as we were badly let down by trusted contractors who we no longer work with. However, this is the situation we were in the day before your che ...
Nov 02,2017
Minithumbup
By: 'Emily'
Nov 02,2017
0 people found
this helpful
Elona has been extremely supportive and helpful dealing with an issue from a few years ago when I was in a property managed by the flat company. She has been very genuine and actually taken her time (which is limited as she is very busy) ...
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Aug 10,2017
Minithumbup
By: 'Paul'
Aug 10,2017
0 people found
this helpful
I have been with the flat company for 2 years and they are the only letting agency in which I have not had a single problem. All maintenance issues has been resolved within a couple days, queries have been responded to almost immediately and the entire ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
By: 'Lokesh'
Mar 17,2017
0 people found
this helpful
Flat company had been very helpful in quickly finding a home for me in Edinburgh as I was new to UK. Service was very good. Especially Alex and Kim guided us through out the complete process. Really very nice of them....
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From Landlords From Tenants From Vendors From Buyers Other
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Agent Fees

No fees set.
Last updated at 3:03 PM 01/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:03 PM 01/11/2017 by allAgents

Awards won by The Flat Company

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