Thamesview

worst agent ever. they have hidden fees that they charge 10per cent of all costs - so in their interests to increase the works/ charges, as well as a kick back from their designated tradesmen. rude and unhelpful. did not respond to my complaints and did not answer them fully. I terminated ... Read Full Review

In my experience, Thames View has to be the most abysmal, incompetent property company I have ever had the misfortune to deal with. They are unfit to manage any sort of property. Unfortunately they were employed by my landlord to manage the property. The individual I used to deal with was ... Read Full Review

From where do i start: Most incompetent agency ever dealt with - I would give them zero stars if I could. Just writing this so someone else will keep away. 1) It took them 4 months to sort out the inventory. And by sorting it out I mean they managed to put stuff in the check-in inventory that the ... Read Full Review

I had a very positive experience with Thamesview, over the past 4 years. I have let two properties through Thamesview and they have at all times been helpful and professional in there manner. Anthony was dedicated to finding me a perfect home and listened and advised rather than tried to sell hard ... Read Full Review

Well; where do you begin/ Postbox and email forwarders and that is it. Management is a term worthy of trades description Act. My advice is manage the property yourself...they could not care less and hate receicving customer feedback. Refuse emails and phone ... Read Full Review

*Worst experience with a letting agent i have ever had. First, when moving in to the property, most of the letting staff was apparently off on holiday and had no details of my tenancy about to begin, so they could not send over the required documents to sign off. When i wanted to end my tenancy ... Read Full Review

Tenancy went okay, couple hiccups on two repairs that took way longer than they should but beside that little to complain. The problem started the moment we've vacated the property as then mister Sheikh Moshin reported 750 quid of damage to the place (let me add, unfurnished place). When I've ... Read Full Review

This is our first time dealing with letting agencies and our first experience in the UK. It could not have been worse: they've ignored for months and we still have stuff that needs to be fixed from the initial inventory list we made upon moving in. They are never able to solve the problems ... Read Full Review

Absolutely appalling service from the worst estate agents/property management company we have ever dealt with. They are incompetent, unprofessional and continually get important facts regarding the tenancy wrong. They continually tried to charge for things that were not our fault, the staff rarely, ... Read Full Review

Terrible service. Agency oversells properties in very poor conditions and with very strict contracts. Throughout the 2 years tenancy we experienced several severe rain leaks from the ceiling in the kitchen and bedroom, causing health and safety issues. The dirty rain water leaking from wholes in ... Read Full Review

We rented our flat for two years with Dexters, who are the Lettings agents for Thamesview. We were told that the property was unfurnished, but when we moved in we found there were several large items, drawers, corner units, even old chipboard side tables etc, that had been left by the landlady. ... Read Full Review

I would strongly advise anyone who is tenant and thinking of using the services provided by this company to think again. It has become very clear to us having dealt with them for the past 3 years that they are just out for the landlord and have no regard at all for its tenants. Over the 3 years ... Read Full Review

As a property management service Thamesview are a abysmal in terms of organization, customer service, manners and cost. As a tenant I have had to deal with them many times, each time I have been left to chase them up to do the most basic duties of their jobs. Most problems logged with them have to ... Read Full Review

To whom it may concern, When I decide to write this complaint email about Thamesview (Richmond & Kingston), I found out the frim is ranked at the 10995 of 13073 agents in the UK, shown on the allagents.co.uk, which does not surprise me at all about the negative comments and many tenants ... Read Full Review

The agency is not responsive. They are not supportive of tenant well being, and not organized at all. We had different companies come check out the same work at least 3 times with lost of quotes, strange requests, etc. We were told the company tried to collect fees for work that had not occurred ... Read Full Review

We have never had so much trouble with a company in general before than with Thamesview. The specific agent has been several times late -sometimes over an hour- when visiting to inspect the flat. Emails and phone calls have been ignored, to the point that we had to call every 20 minutes to check if ... Read Full Review

I recently switched agents after having previously used Foxtons and Leaders (both in Kingston) and been driven to tears of frustration (quite literally) by the respective incompetence of both of them. Thamesview, in overwhelming contrast, have been utterly brilliant - doing everything that I would ... Read Full Review

After having some trouble with my tenants, who failed to pay the rent and caused damage to my property. I was impressed with how well the agents dealt to resolve these issues. After a lot of work the problems have now been rectified and new tenants are happily living in my house. Particularly ... Read Full Review

Generally responsive when there were problems - despite the additional obstacle of the landlord being across the globe. Sorted out both minor issues and major (eg new boiler) smoothly. Would be excellent except they occasionally needed some follow ... Read Full Review

Wow, where do I start? I called the agency to advise that I had received an email saying that I had signed the tenancy agreement for another year along with my 3 other flatmates??? I responded to the email advising that I had not lived there for 1 and a half years and that my signature has ... Read Full Review