Tepilo
4/5, 139 reviews
76% recommended
70% sales valuation accuracy
87% sales fee satisfaction
57% lettings valuation accuracy
92% lettings fee satisfaction



Property Features


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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 87% £75,000 £840,000
Lettings 57% 92% £450 £2,990
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 0 0 79 13 1 4 13 16
Areas covered
  • Nationally
Address

5th Floor, The Northern & Shell Building, 10 Lower Thames Street
London
City of London
EC3R 6EN
01702 870878 / 0844 3878377

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Dont be fooled by their bold statements saying they've saved ......”

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Jun 25,2015
Minithumbdown
By: 'M'
Jun 25,2015
2 people found
this helpful
Dont be fooled by their bold statements saying they've saved people thousands, it *cost me* much more in lost rent as they will not find you a tenant any time soon. My rental property usually let's within two weeks, I used Tepilo and 3 months later ...
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What agent could do to change your mind?
They advertise a tenant find service, this is not what you get, all they do is put your property on rightmove and Zoopla.
Attached Filesnbsp;
Comment on agent fees
The fee was for finding a tenant but they could not do this therefore should not charge.
Was this helpful? Yes
By: PJ
Jun 25, 2015
View all comments (1)
Hello Miss Graham. I am very sorry to read your review especially in light that we provided you with many potential tenants; 15 in total who between them requested 31 dates to view your property. Our viewings team informed you and asked that you confirm their viewing requests on many occasions but sadly this only resulted in you accepting just one viewing. I am however delighted that you have now let your property and I wish you well for the future. Kind regards Peter Joseph - CEO ...

“Tepilo were absolutely great. What a way to sell a ......”

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Jun 21,2015
Minithumbup
By: 'Happilass'
Jun 21,2015
0 people found
this helpful
Tepilo were absolutely great. What a way to sell a house. We were in control all of the tome and it was so much easier to deal directly with the buyers, by email. Tepilo offered great support when needed and it meant we didn't have ...
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Comment on agent fees
Great prices saved us about ‚£1500 and no hassle
Was this helpful? Yes

“My initial enquiry was about how easy it would be ......”

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Jun 14,2015
Minithumbup
By: 'Amanda'
Jun 14,2015
0 people found
this helpful
My initial enquiry was about how easy it would be to edit a listing to sell our company - particularly the photos - if we were to go with Tepilo and Gary was excellent telling me how I could register and try out the site ...
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“Warren from Tepilo helped me from the first instance which ......”

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Jun 09,2015
Minithumbup
By: 'Valerie'
Jun 09,2015
0 people found
this helpful
Warren from Tepilo helped me from the first instance which made it a very easy process. After one weekend on the market I had quite a few offers, wouldn't hesitate in recommending it to anybody....
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Comment on agent fees
A much cheaper way to sell a house, estate agents will be out of a job soon.
Was this helpful? Yes

“I am very happy with the service provided by Tepilo.......”

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Jun 09,2015
Minithumbup
By: 'Martin'
Jun 09,2015
0 people found
this helpful
I am very happy with the service provided by Tepilo. It is very professional, I have prospective viewings from day one. I liked the way that I could control when the viewings took place and that I could show buyers round my house. I had ...
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“i found the total service was exactly as advertised and ......”

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Jun 05,2015
Minithumbup
By: 'andy'
Jun 05,2015
0 people found
this helpful
i found the total service was exactly as advertised and efficient. i was alerted by text that prompted me to log on whenever there was activity. i will, and have, recommended Tepilo to friends and family who are looking to move home....
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Comment on agent fees
the fees were really reasonable, and much cheaper than a conventional agent. i saved around ‚£2500.00
Was this helpful? Yes

“I cannot say enough good things about my experience of ......”

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Jun 03,2015
Minithumbup
By: 'Marie'
Jun 03,2015
0 people found
this helpful
I cannot say enough good things about my experience of selling my house through Tepilo. Of course, the value for money is amazing (I saved thousands), but the benefits of using Tepilo go far beyond any financial savings. The website is super easy to use ...
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“Fantastic process so far, so easy to do and great ......”

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May 25,2015
Minithumbup
By: 'Siobhan'
May 25,2015
0 people found
this helpful
Fantastic process so far, so easy to do and great correspondence from team. The office staff are very friendly and professional...
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Comment on agent fees
Not sold yet on for a week got first viewing tomorrow
Was this helpful? Yes

“I am so impressed with everything about Tepilo. Firstly the ......”

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May 25,2015
Minithumbup
By: 'Catherine'
May 25,2015
0 people found
this helpful
I am so impressed with everything about Tepilo. Firstly the price is amazing, particularly compared to the cost quoted by High Street Agents. Approx 90% less with Tepilo!! It was so easy to set everything up. The photographs were of first class quality and the photographer ...
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Comment on agent fees
I am thrilled that we found Tepilo as we have sold our house for around 90% less than using a High Street Agent.
Was this helpful? Yes

“I used Tepilo for the first time to find tenants ......”

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May 25,2015
Minithumbup
By: 'bluetroubador'
May 25,2015
0 people found
this helpful
I used Tepilo for the first time to find tenants for my flat which was settled in just three viewings! Having had a lot of timewasters from other sites I needed to get on with letting the flat and Tepilo delivered. I was happy to ...
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Comment on agent fees
Very reasonable. Compared to at least one months rent from the high street agents no contest!
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“I am so pleased I decided to use Tepilo. I ......”

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May 25,2015
Minithumbup
By: 'Victoria'
May 25,2015
1 people found
this helpful
I am so pleased I decided to use Tepilo. I had three viewing the day after my property went live and an offer within two weeks. I was kept fully informed of viewings, feedback, progress etc. Apart from the money saving on listing with Tepilo, ...
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Was this helpful? Yes

“We had a couple of quotes to sell our property ......”

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May 25,2015
Minithumbup
By: 'rhyscoles'
May 25,2015
0 people found
this helpful
We had a couple of quotes to sell our property through local agents both wanted around £5000 with the main thrust of their marketing campaign centred around Rightmove. Tepilo offered us a massive saving which will help us with the next purchase and the service has ...
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Was this helpful? Yes

“My one and only viewer informed me that the Tepilo ......”

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May 21,2015
Minithumbdown
By: 'Chris'
May 21,2015
5 people found
this helpful
My one and only viewer informed me that the Tepilo website was dreadful and he nearly didn't bother trying to book a viewing. I wonder how many more have tried and given up. I wish I gone with a more traditional estate agent but Tepilo ...
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What agent could do to change your mind?
I think Tepilo should address their online booking system, and make it user friendly.
Attached Filesnbsp;
Comment on agent fees
The fees are cheap but they have to be paid up front. With hindsite, I would rather have paid more with a traditional estate agent.
Was this helpful? Yes
By: PJ
May 21, 2015
View all comments (1)
Hello. I am very sorry to hear your applicant had experienced difficulties when booking through our system. Monitoring our clients 'user journey and experience' is something we constantly do and I appreciate hearing both the positives and the negatives as we are always trying to make this journey as easy and pleasant as possible. Thank you for your feedback. Perhaps I could ask you to contact me directly as I would very much like to speak to your viewer and gain his comments. Kind regards Pe ...

“I had an offer accepted on a property through this ......”

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May 15,2015
Minithumbdown
By: 'ABL'
May 15,2015
4 people found
this helpful
I had an offer accepted on a property through this estate agent. The seller is able to message the buyer through the website and I was able to liaise with her directly. However, this meant that other potential buyers were also able to do this ...
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“Tepilo have been very responsive and quick to act and ......”

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May 14,2015
Minithumbup
By: 'Mike'
May 14,2015
0 people found
this helpful
Tepilo have been very responsive and quick to act and to explain and advise on progress. I feel that I can rely on them to put things right if they go wrong and trust Sarah Beeny's reputation. I would recommend them to friends based on ...
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Comment on agent fees
Fees are fixed for a 6 month period and are affixed price rather than a percentage of the property sale like conventional estate agents.
Was this helpful? Yes

“We experienced a slight hiccup at the beginning but this ......”

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May 14,2015
Minithumbup
By: 'Jillian'
May 14,2015
0 people found
this helpful
We experienced a slight hiccup at the beginning but this was soon rectified by Sophie who together with her staff led me (a not brilliant computer operator) through the process. I was even offered a complete refund which I refused as they had all been ...
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“I heard about Tepilo through a friend so decided to ......”

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May 14,2015
Minithumbup
By: 'Rachael'
May 14,2015
0 people found
this helpful
I heard about Tepilo through a friend so decided to contact them via the telephone. I had a really up beat conversation with Warren who told me how great Tepilo was and what the benefits were compared to a traditional estate agent (including the massive ...
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Comment on agent fees
Great value and massively competitive compared to traditional estate agents
Was this helpful? Yes

“This is the first time i have used Tepilo and ......”

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May 10,2015
Minithumbup
By: 'J'
May 10,2015
0 people found
this helpful
This is the first time i have used Tepilo and the experience was very easy and pleasurable, i spoke with Gary who explained the process and i was kept in touch with what was happening, I liked that i could choose my wording and photos ...
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Comment on agent fees
Really happy with the fee's, they were explained and didn't change.
Was this helpful? Yes

“I like that Tepilo are there, support me every step ......”

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May 09,2015
Minithumbup
Anthony
By: 'Anthony'
May 09,2015
0 people found
this helpful
I like that Tepilo are there, support me every step along the customer journey. I've already had 2 requests for viewings and it's only been 2 days. I like that they advise me and if I need to speak to someone, it's instant either online or I ...
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Comment on agent fees
I think Tepilo are real value for money. In these days of tightening belts, we need less BLAH and more focused and targeted experience and expertise.
Was this helpful? Yes

“So far my experience of the Service at Tepilo has ......”

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May 08,2015
Minithumbup
By: 'HP'
May 08,2015
0 people found
this helpful
So far my experience of the Service at Tepilo has been good. I have had some telephone help from Customer Representatives when needed, for example when the Energy Rating Certificate EPC was not available initially for some reason. The problem was soon sorted out following ...
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Comment on agent fees
They see reasonable compared to the usual Street Estate Agents who normally charge considerable more!
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“I am an OAP and not very good with IT ......”

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May 08,2015
Minithumbup
By: 'Susan'
May 08,2015
0 people found
this helpful
I am an OAP and not very good with IT but the Team at Tepilo were wonderful helping me sort my details to get them on line.there was no sence of rushing, being pushed, just let me take as long as needed.after that ...
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Comment on agent fees
Amazing value
Was this helpful? Yes

“As soon as I signed up for the service, Rachael ......”

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Apr 22,2015
Minithumbup
By: 'PETER'
Apr 22,2015
0 people found
this helpful
As soon as I signed up for the service, Rachael contacted me and talked me through the system. She was very clear in the way she explained it and very patient (I'm 67 and not that techno minded) Rachael and the other members of staff made ...
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Comment on agent fees
The fees represent great value for money. A set fee up front and no hidden extras. I saved enough for a good holiday after the move. It's not often I can say I am pleased to pay for a great service that delivers what it promises.
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“The whole experience has been so easy, I will never ......”

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Apr 22,2015
Minithumbup
By: 'Mrs'
Apr 22,2015
0 people found
this helpful
The whole experience has been so easy, I will never use a High Street Estate Agency again. Whenever I had a query I simply held a live chat with a member of staff (even at 9pm!) who were so friendly and helpful. I really enjoyed ...
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Was this helpful? Yes

“We came across Tepilo when we wanted to view a ......”

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Apr 21,2015
Minithumbup
By: 'Bryoney'
Apr 21,2015
0 people found
this helpful
We came across Tepilo when we wanted to view a property. The ease by which we arranged the viewing really appealed to us and so I researched selling our property this way. The savings we have made by going through Tepilo, as opposed to a ...
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“First impressions really count, and I am delighted I took ......”

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Apr 19,2015
Minithumbup
By: 'allprogress'
Apr 19,2015
0 people found
this helpful
First impressions really count, and I am delighted I took the plunge by using Tepilo's online estate agent for the first time. I find Tepilo's website easy to navigate and have enjoyed creating my property advert with their guidance and writing the full property description ...
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Comment on agent fees
A very manageable process in selling houses and a fair fee system.
Was this helpful? Yes

“We have just sold our house with Tepilo. We had 14 ......”

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Apr 14,2015
Minithumbup
By: 'aunty'
Apr 14,2015
0 people found
this helpful
We have just sold our house with Tepilo. We had 14 veiwings booked in the first 24 hours after it went live online. We accepted an offer within a week of it going on the market, at a price OVER our asking price. The website is simple ...
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“Having considered the existing options of traditional estate agents and ......”

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Apr 10,2015
Minithumbup
By: 'Michael'
Apr 10,2015
0 people found
this helpful
Having considered the existing options of traditional estate agents and what they had to offer against what Tepilo were offering. I felt that this would be the best and most promising way forward for me in my moving venture and so far I have been ...
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Was this helpful? Yes

“We have sold 5 properties, 4 of which took a while to ......”

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Apr 06,2015
Minithumbup
By: 'Jacqueline'
Apr 06,2015
0 people found
this helpful
We have sold 5 properties, 4 of which took a while to sell, but sold easily after switching agents 4 times. This property went on the market with Tepilo on Saturday, had a viewing on Monday and an offer on Tuesday. Absolutely brilliant. CHEERS Sarah. :-))...
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Comment on agent fees
Beats Estate Agents fees.
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“Excellent service. Also a mention to Remy the online helper, ......”

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Apr 02,2015
Minithumbup
By: 'Angie'
Apr 02,2015
0 people found
this helpful
Excellent service. Also a mention to Remy the online helper, not sure if they are a male or female, but which ever, they have helped me on two occasions. I am a first time seller and they helped me through it. i would recommend selling ...
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“I have been pleasantly surprised at the efficiency and the ......”

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Apr 01,2015
Minithumbup
By: 'Wendy'
Apr 01,2015
1 people found
this helpful
I have been pleasantly surprised at the efficiency and the speed of Tepilo. This is the first time I am using an online Agent to sell my property. I would highly recommend Tepilo to family and friends. The experience has been stress free, information and ...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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