Tennens Properties
4.8/5, 167 reviews
98% recommended
71% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
94% lettings fee satisfaction
Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market show more Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market
Homes to rent and buy in Bury St. Edmunds and the surrounding villages in Suffolk | Tennens Properties

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 100% £101,000 £370,000
Lettings 87% 94% £350 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
79 2 64 1 7 0 7 0 6 1
Areas covered
Address

1a Lawson Place
Moreton Hall,Bury St Edmunds
Suffolk
IP32 7EW
01284 754950

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA NALS DPS SAGEagent
Latest Properties

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“I have dealt with lots of different Estate Ag......”

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Nov 12,2019
Minithumbup
Liz
By: 'Joshua Harris'
Nov 12,2019
0 people found
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I have dealt with lots of different Estate Agents by Tennens Properties are by far the best. Liz is a fantastic agent and guided me through the whole selling process with excellent communication at all times. At times during the sales process some big issues ...
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By: Liz
Nov 12, 2019
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Thank you Josh for taking the time to leave such a great review - always a pleasure working with you! ...

“Fantastic service...”

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Nov 12,2019
Minithumbup
Liz
By: 'Stephen Elsey'
Nov 12,2019
0 people found
this helpful
I have never known help and enthusiasm like this for the purchase of property. Fantastic service and assistance throughout. So impressed that I am using the letting service without even thinking twice. First class....
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By: Liz
Nov 13, 2019
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Thank you Stephen for leaving such a lovely review. We loved helping you with your purchases and look forward to helping with all your lettings needs! ...

“Great service...”

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Nov 04,2019
Minithumbup
Barry
Jasmine
By: 'Danielle Edrosa'
Nov 04,2019
0 people found
this helpful
I'm very pleased with the service I receive from Tennens. All the staff are friendly, helpful and professional - going above and beyond. Highly recommend...
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By: Jasmine
Nov 04, 2019
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Thank you for taking the time to leave such a nice review Danielle. It's been a pleasure. ...

“Liz did a wonderful and persistent drive to g......”

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Oct 03,2019
Minithumbup
Liz
By: 'thomas salas'
Oct 03,2019
0 people found
this helpful
Liz did a wonderful and persistent drive to get my property sold. She kept in constant contact with the status and follow-up/s necessary to obtain whatever was necessary to finalise my sell....
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By: Liz
Oct 03, 2019
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Thank you Mr Salas for taking the time to leave such a lovely review. It was a pleasure working with you! ...

“I'm not sure what I pay for....”

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Oct 01,2019
Minithumbdown
By: 'anne Hornsblow'
Oct 01,2019
0 people found
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I'm not sure what I pay for. The answers I get to my questions are not clear at all. I have no experience of other agents but so far I am quite unimpressed....
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By: Tennens Properties
Oct 03, 2019
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Hi Anne, Thank you for taking the time to leave a review, however we are very disappointed to hear that you feel this way. We would be more than happy to meet with you again to discuss any further queries or questions that you may have. Please feel free to give us a call on 01284 754950 if you would like to discuss your concerns with us. ...

“Staff was helpful in showing me the area and ......”

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Aug 31,2019
Minithumbup
By: 'Christopher Dennis'
Aug 31,2019
0 people found
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Staff was helpful in showing me the area and places to live. Found me a new apartment in the area I wanted....
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“Stress Free...”

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Jun 19,2019
Minithumbup
Jasmine
Barry
By: 'Erica'
Jun 19,2019
0 people found
this helpful
I can't express how grateful I am of the service that I received from both Barry and Jasmine. With less than a week to find a property, I was very stressed and overwhelmed but they made the process so smooth that It lifted the weight ...
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“Great communication...”

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May 16,2019
Minithumbup
Jasmine
By: 'Stephen'
May 16,2019
1 people found
this helpful
Jasmine was an awesome agent! She kept in contact throughout and was easy to talk to and understanding. The whole process went smoothly with no issues. Give her a raise!...
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Comment on agent fees
Fees were fair
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“Incredible experience...”

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Apr 12,2019
Minithumbup
Jasmine
By: 'Logan'
Apr 12,2019
0 people found
this helpful
Awesome experience. Incredible and friendly customer service. Found a place quickly and the process for getting into it was smooth and flawless. Would highly recommend....
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Comment on agent fees
Good fees and very easy to work with
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“Letting...”

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Mar 26,2019
Minithumbup
Jasmine
By: 'Trina'
Mar 26,2019
0 people found
this helpful
From our visit all the staff has been wonderful. Jasmine answered all our queations and made our experience in letting a easy process. Thank you....
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“Sales Team - Property Purchase...”

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Mar 14,2019
Minithumbup
By: 'Bungle'
Mar 14,2019
0 people found
this helpful
We recently purchased our property through Tennens, without whom we would not be living in our beautiful new home. We cannot thank Suzanne and Liz enough for their efforts, guidance and support. Their combined experience and knowledge of the housing market and the local area ...
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Comment on agent fees
Not applicable
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“Excellent...”

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Mar 11,2019
Minithumbup
Jasmine
Barry
By: 'Anon'
Mar 11,2019
1 people found
this helpful
Service was excellent. Staff took time out of their day to serve and determine my needs/desires then propose the best matches....
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“Exceptional and very helpful!...”

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Feb 28,2019
Minithumbup
Jasmine
Barry
By: 'Kevin H.'
Feb 28,2019
4 people found
this helpful
Jasmine and Barry were a HUGE help with everything and very understanding and helpful throughout the whole process! Going through the motions of finding a rental property and all of the "joys" of the paperwork can be very stressful most of the time. But my ...
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Comment on agent fees
The agent(s) fees were perfectly fine and reasonable. No complaints here!
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“Excellent Service...”

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Feb 22,2019
Minithumbup
Liz
By: 'Simon'
Feb 22,2019
0 people found
this helpful
Very helpful and friendly service. Great communication for a no stress purchase. Would highly recommend Tennens and would certainly use them if I were to sell or rent my property in the future....
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Comment on agent fees
As purchaser, there were no fees.
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“Good at identifying a potential buyern...”

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Feb 19,2019
Minithumbup
Liz
By: 'Ian'
Feb 19,2019
0 people found
this helpful
Out of a casual conversation Liz and Suzanne were able to put a potential house sale together. They then applied professional expertise to enable the sale to be completed in quick time with minimum fuss. Their helpful approach was evident throughout the process....
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Comment on agent fees
Agreed fees were acceptable
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“Letting...”

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Nov 02,2018
Minithumbup
By: 'LRP'
Nov 02,2018
0 people found
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Great service, efficient and helpful. Thorough in the vetting of future tenants. Helpful with queries and sorting any issues should they arise. Thank you...
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Comment on agent fees
Reasonable
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“Excellent Service...”

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Nov 01,2018
Minithumbup
Sarah
By: 'Kevin Mann'
Nov 01,2018
0 people found
this helpful
Recently had change of tenant. From notification of change to tenant check-in everything was handled superbly. We were kept completely up to date as the change progressed and when we did have any questions both agents dealt with them immediately and professionally. Thank you...
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“Excellent job done as always and as expected....”

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Oct 19,2018
Minithumbup
By: 'Gs'
Oct 19,2018
0 people found
this helpful
Excellent company to deal with as a land lady myself. Incredibly helpful and supportive. I would not use any other letting agent. Highly recommended....
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Comment on agent fees
Good
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“Amazing Service, very friendly...”

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Aug 15,2018
Minithumbup
Liz
By: 'Luci'
Aug 15,2018
0 people found
this helpful
Liz was very helpfully and very friendly she helped us out with any problems we had or things we didn't understand. I would most definitely recommend Liz!!...
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“Very efficient process...”

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Aug 14,2018
Minithumbup
Barry
By: 'PaulM'
Aug 14,2018
0 people found
this helpful
Barry very quickly found appropriate tenants and Laura followed up very efficiently with the admin work. This was a first time rental and I found the recommendations of work that should be done prior to renting extremely useful and on request Tennens also provided some ...
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“Kept me sane...”

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Aug 14,2018
Minithumbup
Liz
By: 'ZClarke'
Aug 14,2018
0 people found
this helpful
Liz was the only person who seemed to care in the whole chain. She always got back to us, tried to keep us up to date and it really felt like she understood our frustrations....
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“Sale of 2 Millers Lane...”

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Aug 14,2018
Minithumbup
Liz
By: 'Tracy Turner'
Aug 14,2018
0 people found
this helpful
Brilliant service. Above and beyond what was expected from them. Very professional but also friendly putting you at ease and making everything as stress free as is possible....
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Comment on agent fees
good (worth every penny)
Attachments

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“First rental property...”

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Jul 30,2018
Minithumbup
By: 'LaurenE'
Jul 30,2018
0 people found
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I used Tennens to manage my first rental property following a review from a friend. Laura came out some time in April/May to first see the house and gave me all the information I needed and explained the different options clearly. I explained I ...
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“Professional...”

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Jun 20,2018
Minithumbup
Barry
By: 'Paul'
Jun 20,2018
0 people found
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Letting our property was made easy with the help of the professional staff who are most helpful throughout the process...
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Comment on agent fees
Very Good
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“6 St Johns Mews...”

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May 30,2018
Minithumbup
Sarah
By: 'Howard Newport'
May 30,2018
0 people found
this helpful
I have been using Tennens Estate Agents for 10 years and have always found Barry Tennens and his Team Extremely Helpful, Responsive and Professional I would highly recommend this Company...
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Comment on agent fees
Exytremly Good
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“Great service...”

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Apr 24,2018
Minithumbup
Barry
By: 'Julian West'
Apr 24,2018
0 people found
this helpful
I have used Tennens Properties for several years now as a "tenant finder" service and would thoroughly recommend them to anyone. Very efficient and very effective at finding good tenants quickly to minimise the period a property is unoccupied....
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Comment on agent fees
Fair
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“PROPERTY LETTING...”

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Apr 23,2018
Minithumbup
By: 'Jackie'
Apr 23,2018
0 people found
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Barry and Laura have been outstanding in renting out our flat in Bury St Edmunds. They found us a tenant very quickly and the whole process was hassle free. I would highly recommend Tennens Properties....
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Comment on agent fees
The Agent's Fees are very reasonable.
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“Appalling - Do not use!...”

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Apr 21,2018
Minithumbdown
By: 'Smith94'
Apr 21,2018
0 people found
this helpful
What can I say about this estate agent. I rented a flat off this agency last June for nearly £800 pcm; upon arriving in the flat I was confronted several issues, the main problem was the bathroom. The bath panel was broken and the plug was ...
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By: Tennens Properties Ltd
Apr 24, 2018
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Thank you for the feedback. Good customer service is vitally important to us. We have checked back in our records and can respond to the points raised. Bath panel and broken plug – The bath panel needed to be replaced and was ordered as soon as possible but when it was delivered it had been broken in transit so had to be replaced. A convenient time to re-fit this and attend to the plug was arranged around study/work schedule. On 18th July 2017 it was reported ‘the toilet will flush ...

“OUTSTANDING service provided by Laura and her compatriots in this ......”

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Mar 03,2018
Minithumbup
Sarah
By: 'Kyle Jensen'
Mar 03,2018
0 people found
this helpful
OUTSTANDING service provided by Laura and her compatriots in this office. They went out of their way to help us in every way they could. This company is THE company to work with when choosing a rental lropert...
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“From my first contact with Tennen's I felt that were ......”

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Feb 15,2018
Minithumbup
By: 'Debbie'
Feb 15,2018
0 people found
this helpful
From my first contact with Tennen's I felt that were professional, friendly & efficient. Laura helped me through all of the steps as I was new to the process & my property was let within 4 weeks of making contact!...
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Comment on agent fees
Average
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No image available Barry
(97)
No image available Liz
(10)
No image available Sarah
(16)
No image available Jasmine
(10)
No image available Marta
(0)
No image available Anita
(0)
No image available Angela
(0)
picture is hidden Sara
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:01 PM 31/10/2017 by allAgents

Awards won by Tennens Properties

Individual Branch Awards

Bury St Edmunds, IP32


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