Tennens Properties
4.9/5, 156 reviews
98% recommended
75% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction
Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market show more Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market

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2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 100% £195,000 £318,000
Lettings 86% 94% £350 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 1 60 1 4 0 6 0 5 1
Areas covered
Address

1a Lawson Place
Moreton Hall,Bury St Edmunds
Suffolk
IP32 7EW
01284 754950

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA NALS DPS SAGEagent
Latest Properties

No Properties

Images & Videos

“Great experience...”

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Jun 08,2019
Minithumbup
Jasmine
Barry
By: 'Lauren'
Jun 08,2019
0 people found
this helpful
Barry showed me several properties over two visits and all of them were lovely and within my price range. I originally was working with a different leasing agent but switched immediately after realizing Tennens Propertire was more trustworthy. I feel like I got a great ...
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“Great communication...”

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May 16,2019
Minithumbup
Jasmine
By: 'Stephen'
May 16,2019
1 people found
this helpful
Jasmine was an awesome agent! She kept in contact throughout and was easy to talk to and understanding. The whole process went smoothly with no issues. Give her a raise!...
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Comment on agent fees
Fees were fair
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“Incredible experience...”

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Apr 12,2019
Minithumbup
Jasmine
By: 'Logan'
Apr 12,2019
0 people found
this helpful
Awesome experience. Incredible and friendly customer service. Found a place quickly and the process for getting into it was smooth and flawless. Would highly recommend....
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Comment on agent fees
Good fees and very easy to work with
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“Letting...”

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Mar 26,2019
Minithumbup
Jasmine
By: 'Trina'
Mar 26,2019
0 people found
this helpful
From our visit all the staff has been wonderful. Jasmine answered all our queations and made our experience in letting a easy process. Thank you....
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“Sales Team - Property Purchase...”

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Mar 14,2019
Minithumbup
By: 'Bungle'
Mar 14,2019
0 people found
this helpful
We recently purchased our property through Tennens, without whom we would not be living in our beautiful new home. We cannot thank Suzanne and Liz enough for their efforts, guidance and support. Their combined experience and knowledge of the housing market and the local area ...
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Comment on agent fees
Not applicable
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“Excellent...”

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Mar 11,2019
Minithumbup
Jasmine
Barry
By: 'Anon'
Mar 11,2019
1 people found
this helpful
Service was excellent. Staff took time out of their day to serve and determine my needs/desires then propose the best matches....
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“Exceptional and very helpful!...”

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Feb 28,2019
Minithumbup
Jasmine
Barry
By: 'Kevin H.'
Feb 28,2019
4 people found
this helpful
Jasmine and Barry were a HUGE help with everything and very understanding and helpful throughout the whole process! Going through the motions of finding a rental property and all of the "joys" of the paperwork can be very stressful most of the time. But my ...
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Comment on agent fees
The agent(s) fees were perfectly fine and reasonable. No complaints here!
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“Excellent Service...”

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Feb 22,2019
Minithumbup
Liz
By: 'Simon'
Feb 22,2019
0 people found
this helpful
Very helpful and friendly service. Great communication for a no stress purchase. Would highly recommend Tennens and would certainly use them if I were to sell or rent my property in the future....
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Comment on agent fees
As purchaser, there were no fees.
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“Good at identifying a potential buyern...”

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Feb 19,2019
Minithumbup
Liz
By: 'Ian'
Feb 19,2019
0 people found
this helpful
Out of a casual conversation Liz and Suzanne were able to put a potential house sale together. They then applied professional expertise to enable the sale to be completed in quick time with minimum fuss. Their helpful approach was evident throughout the process....
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Comment on agent fees
Agreed fees were acceptable
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“Letting...”

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Nov 02,2018
Minithumbup
By: 'LRP'
Nov 02,2018
0 people found
this helpful
Great service, efficient and helpful. Thorough in the vetting of future tenants. Helpful with queries and sorting any issues should they arise. Thank you...
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Comment on agent fees
Reasonable
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“Excellent Service...”

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Nov 01,2018
Minithumbup
Sarah
By: 'Kevin Mann'
Nov 01,2018
0 people found
this helpful
Recently had change of tenant. From notification of change to tenant check-in everything was handled superbly. We were kept completely up to date as the change progressed and when we did have any questions both agents dealt with them immediately and professionally. Thank you...
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“Excellent job done as always and as expected....”

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Oct 19,2018
Minithumbup
By: 'Gs'
Oct 19,2018
0 people found
this helpful
Excellent company to deal with as a land lady myself. Incredibly helpful and supportive. I would not use any other letting agent. Highly recommended....
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Comment on agent fees
Good
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“Amazing Service, very friendly...”

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Aug 15,2018
Minithumbup
Liz
By: 'Luci'
Aug 15,2018
0 people found
this helpful
Liz was very helpfully and very friendly she helped us out with any problems we had or things we didn't understand. I would most definitely recommend Liz!!...
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“Very efficient process...”

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Aug 14,2018
Minithumbup
Barry
By: 'PaulM'
Aug 14,2018
0 people found
this helpful
Barry very quickly found appropriate tenants and Laura followed up very efficiently with the admin work. This was a first time rental and I found the recommendations of work that should be done prior to renting extremely useful and on request Tennens also provided some ...
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“Kept me sane...”

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Aug 14,2018
Minithumbup
Liz
By: 'ZClarke'
Aug 14,2018
0 people found
this helpful
Liz was the only person who seemed to care in the whole chain. She always got back to us, tried to keep us up to date and it really felt like she understood our frustrations....
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“Sale of 2 Millers Lane...”

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Aug 14,2018
Minithumbup
Liz
By: 'Tracy Turner'
Aug 14,2018
0 people found
this helpful
Brilliant service. Above and beyond what was expected from them. Very professional but also friendly putting you at ease and making everything as stress free as is possible....
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Comment on agent fees
good (worth every penny)
Attachments

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“First rental property...”

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Jul 30,2018
Minithumbup
By: 'LaurenE'
Jul 30,2018
0 people found
this helpful
I used Tennens to manage my first rental property following a review from a friend. Laura came out some time in April/May to first see the house and gave me all the information I needed and explained the different options clearly. I explained I ...
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“Professional...”

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Jun 20,2018
Minithumbup
Barry
By: 'Paul'
Jun 20,2018
0 people found
this helpful
Letting our property was made easy with the help of the professional staff who are most helpful throughout the process...
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Comment on agent fees
Very Good
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“6 St Johns Mews...”

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May 30,2018
Minithumbup
Sarah
By: 'Howard Newport'
May 30,2018
0 people found
this helpful
I have been using Tennens Estate Agents for 10 years and have always found Barry Tennens and his Team Extremely Helpful, Responsive and Professional I would highly recommend this Company...
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Comment on agent fees
Exytremly Good
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“Great service...”

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Apr 24,2018
Minithumbup
Barry
By: 'Julian West'
Apr 24,2018
0 people found
this helpful
I have used Tennens Properties for several years now as a "tenant finder" service and would thoroughly recommend them to anyone. Very efficient and very effective at finding good tenants quickly to minimise the period a property is unoccupied....
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Comment on agent fees
Fair
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“PROPERTY LETTING...”

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Apr 23,2018
Minithumbup
By: 'Jackie'
Apr 23,2018
0 people found
this helpful
Barry and Laura have been outstanding in renting out our flat in Bury St Edmunds. They found us a tenant very quickly and the whole process was hassle free. I would highly recommend Tennens Properties....
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Comment on agent fees
The Agent's Fees are very reasonable.
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“Appalling - Do not use!...”

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Apr 21,2018
Minithumbdown
By: 'Smith94'
Apr 21,2018
0 people found
this helpful
What can I say about this estate agent. I rented a flat off this agency last June for nearly £800 pcm; upon arriving in the flat I was confronted several issues, the main problem was the bathroom. The bath panel was broken and the plug was ...
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Was this helpful? Yes
By: Tennens Properties Ltd
Apr 24, 2018
View all comments (1)
Thank you for the feedback. Good customer service is vitally important to us. We have checked back in our records and can respond to the points raised. Bath panel and broken plug – The bath panel needed to be replaced and was ordered as soon as possible but when it was delivered it had been broken in transit so had to be replaced. A convenient time to re-fit this and attend to the plug was arranged around study/work schedule. On 18th July 2017 it was reported ‘the toilet will flush ...

“OUTSTANDING service provided by Laura and her compatriots in this ......”

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Mar 03,2018
Minithumbup
Sarah
By: 'Kyle Jensen'
Mar 03,2018
0 people found
this helpful
OUTSTANDING service provided by Laura and her compatriots in this office. They went out of their way to help us in every way they could. This company is THE company to work with when choosing a rental lropert...
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“From my first contact with Tennen's I felt that were ......”

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Feb 15,2018
Minithumbup
By: 'Debbie'
Feb 15,2018
0 people found
this helpful
From my first contact with Tennen's I felt that were professional, friendly & efficient. Laura helped me through all of the steps as I was new to the process & my property was let within 4 weeks of making contact!...
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Comment on agent fees
Average
Was this helpful? Yes

“Highly professional firm with excellent understanding of the local rental ......”

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Jan 31,2018
Minithumbup
Barry
By: 'Biggles'
Jan 31,2018
0 people found
this helpful
Highly professional firm with excellent understanding of the local rental market and first class links with USAF Housing Office at Lakenheath. Our first rental on our new built property agreed within a couple of days from advertising. Good rental rate agreed without any drama!...
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Comment on agent fees
Fees very reasonable for the level of service and expertise provided
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“Madison is always very helpful and polite and nothing ever ......”

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Nov 04,2017
Minithumbup
By: 'Tom'
Nov 04,2017
0 people found
this helpful
Madison is always very helpful and polite and nothing ever seems too much trouble. Always willing to listen and always very professional in her attitude to clients....
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Comment on agent fees
Very competitive and value for money
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“Tennens Properties did a great job by getting the ball ......”

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Oct 25,2017
Minithumbup
Barry
By: 'Ashley'
Oct 25,2017
0 people found
this helpful
Tennens Properties did a great job by getting the ball rolling and making things very easy. We would recommend them for anyone new to the area trying to find a new property....
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Comment on agent fees
Good
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“Excelant friendly, professional service. Very pro-active. Could not ask for ......”

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Sep 05,2017
Minithumbup
Barry
By: 'Mark Johnston'
Sep 05,2017
0 people found
this helpful
Excelant friendly, professional service. Very pro-active. Could not ask for any more. Will not hesitate to recommend to other colleages....
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Comment on agent fees
Reasonable in todays market.
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“Very poor experience with this estate agent had two houses ......”

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Sep 04,2017
Minithumbdown
By: 'Rob'
Sep 04,2017
1 people found
this helpful
Very poor experience with this estate agent had two houses to view in one day in a good position to buy , as going for the first viewing in the planned had a phone call to change time which was ok , after view for second later ...
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“Tennens is a great company! My husband and I were ......”

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Aug 29,2017
Minithumbup
By: 'Amanda Wells'
Aug 29,2017
0 people found
this helpful
Tennens is a great company! My husband and I were moving from America to the U.K. And Ethan was willing to do a home walk through with us via FaceTime. The process was quick and easy. Madison was very quick to respond to any ...
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No image available Barry
(92)
No image available Liz
(5)
No image available Sarah
(16)
No image available Jasmine
(6)
No image available Marta
(0)
No image available Anita
(0)
No image available Angela
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:01 PM 31/10/2017 by allAgents

Awards won by Tennens Properties

Individual Branch Awards

Bury St Edmunds, IP32


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