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    Barry
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    Laura
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    Suzanne
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    Liz
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    Sarah
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    Marta
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    Anita
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    Angela
Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market
Tennens Properties

1a Lawson Place
Moreton Hall,Bury St Edmunds
Suffolk
IP32 7EW
01284 754950

www.tennenspropertiesltd.co.uk

Properties for Sale
Properties to Rent

“Letting...”

Nov 02,2018
Minithumbup
By: 'LRP'
Nov 02,2018
0 people found
this helpful
Great service, efficient and helpful. Thorough in the vetting of future tenants. Helpful with queries and sorting any issues should they arise. Thank you...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent Service...”

Nov 01,2018
Minithumbup
Laura
Sarah
By: 'Kevin Mann'
Nov 01,2018
0 people found
this helpful
Recently had change of tenant. From notification of change to tenant check-in everything was handled superbly. We were kept completely up to date as the change progressed and when we did have any questions both agents dealt with them immediately and professionally. Thank you...
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“Excellent job done as always and as expected....”

Oct 19,2018
Minithumbup
Laura
By: 'Gs'
Oct 19,2018
0 people found
this helpful
Excellent company to deal with as a land lady myself. Incredibly helpful and supportive. I would not use any other letting agent. Highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing Service, very friendly...”

Aug 15,2018
Minithumbup
Liz
By: 'Luci'
Aug 15,2018
0 people found
this helpful
Liz was very helpfully and very friendly she helped us out with any problems we had or things we didn't understand. I would most definitely recommend Liz!!...
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“Very efficient process...”

Aug 14,2018
Minithumbup
Barry
Laura
By: 'PaulM'
Aug 14,2018
0 people found
this helpful
Barry very quickly found appropriate tenants and Laura followed up very efficiently with the admin work. This was a first time rental and I found the recommendations of work that should be done prior to renting extremely useful and on request Tennens also provided some ...
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“Kept me sane...”

Aug 14,2018
Minithumbup
Liz
By: 'ZClarke'
Aug 14,2018
0 people found
this helpful
Liz was the only person who seemed to care in the whole chain. She always got back to us, tried to keep us up to date and it really felt like she understood our frustrations....
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“Sale of 2 Millers Lane...”

Aug 14,2018
Minithumbup
Liz
Suzanne
By: 'Tracy Turner'
Aug 14,2018
0 people found
this helpful
Brilliant service. Above and beyond what was expected from them. Very professional but also friendly putting you at ease and making everything as stress free as is possible....
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Comment on agent fees
good (worth every penny)
Attachments

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“First rental property...”

Jul 30,2018
Minithumbup
Laura
By: 'LaurenE'
Jul 30,2018
0 people found
this helpful
I used Tennens to manage my first rental property following a review from a friend. Laura came out some time in April/May to first see the house and gave me all the information I needed and explained the different options clearly. I explained I ...
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“Professional...”

Jun 20,2018
Minithumbup
Laura
Barry
By: 'Paul'
Jun 20,2018
0 people found
this helpful
Letting our property was made easy with the help of the professional staff who are most helpful throughout the process...
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Comment on agent fees
Very Good
Was this helpful? Yes

“6 St Johns Mews...”

May 30,2018
Minithumbup
Sarah
By: 'Howard Newport'
May 30,2018
0 people found
this helpful
I have been using Tennens Estate Agents for 10 years and have always found Barry Tennens and his Team Extremely Helpful, Responsive and Professional I would highly recommend this Company...
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Comment on agent fees
Exytremly Good
Was this helpful? Yes

“Great service...”

Apr 24,2018
Minithumbup
Laura
Barry
By: 'Julian West'
Apr 24,2018
0 people found
this helpful
I have used Tennens Properties for several years now as a "tenant finder" service and would thoroughly recommend them to anyone. Very efficient and very effective at finding good tenants quickly to minimise the period a property is unoccupied....
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Comment on agent fees
Fair
Was this helpful? Yes

“PROPERTY LETTING...”

Apr 23,2018
Minithumbup
By: 'Jackie'
Apr 23,2018
0 people found
this helpful
Barry and Laura have been outstanding in renting out our flat in Bury St Edmunds. They found us a tenant very quickly and the whole process was hassle free. I would highly recommend Tennens Properties....
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Comment on agent fees
The Agent's Fees are very reasonable.
Was this helpful? Yes

“Appalling - Do not use!...”

Apr 21,2018
Minithumbdown
By: 'Smith94'
Apr 21,2018
0 people found
this helpful
What can I say about this estate agent. I rented a flat off this agency last June for nearly £800 pcm; upon arriving in the flat I was confronted several issues, the main problem was the bathroom. The bath panel was broken and the plug was ...
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Was this helpful? Yes
By: Tennens Properties Ltd
Apr 24, 2018
View all comments (1)
Thank you for the feedback. Good customer service is vitally important to us. We have checked back in our records and can respond to the points raised. Bath panel and broken plug – The bath panel needed to be replaced and was ordered as soon as possible but when it was delivered it had been broken in transit so had to be replaced. A convenient time to re-fit this and attend to the plug was arranged around study/work schedule. On 18th July 2017 it was reported ‘the toilet will flush ...
Mar 03,2018
Minithumbup
Laura
Sarah
By: 'Kyle Jensen'
Mar 03,2018
0 people found
this helpful
OUTSTANDING service provided by Laura and her compatriots in this office. They went out of their way to help us in every way they could. This company is THE company to work with when choosing a rental lropert...
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Was this helpful? Yes
Feb 15,2018
Minithumbup
Laura
By: 'Debbie'
Feb 15,2018
0 people found
this helpful
From my first contact with Tennen's I felt that were professional, friendly & efficient. Laura helped me through all of the steps as I was new to the process & my property was let within 4 weeks of making contact!...
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Comment on agent fees
Average
Was this helpful? Yes
Jan 31,2018
Minithumbup
Barry
Laura
By: 'Biggles'
Jan 31,2018
0 people found
this helpful
Highly professional firm with excellent understanding of the local rental market and first class links with USAF Housing Office at Lakenheath. Our first rental on our new built property agreed within a couple of days from advertising. Good rental rate agreed without any drama!...
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Comment on agent fees
Fees very reasonable for the level of service and expertise provided
Was this helpful? Yes
Nov 04,2017
Minithumbup
By: 'Tom'
Nov 04,2017
0 people found
this helpful
Madison is always very helpful and polite and nothing ever seems too much trouble. Always willing to listen and always very professional in her attitude to clients....
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Comment on agent fees
Very competitive and value for money
Was this helpful? Yes
Oct 25,2017
Minithumbup
Barry
By: 'Ashley'
Oct 25,2017
0 people found
this helpful
Tennens Properties did a great job by getting the ball rolling and making things very easy. We would recommend them for anyone new to the area trying to find a new property....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 05,2017
Minithumbup
Barry
By: 'Mark Johnston'
Sep 05,2017
0 people found
this helpful
Excelant friendly, professional service. Very pro-active. Could not ask for any more. Will not hesitate to recommend to other colleages....
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Comment on agent fees
Reasonable in todays market.
Was this helpful? Yes
Sep 04,2017
Minithumbdown
By: 'Rob'
Sep 04,2017
1 people found
this helpful
Very poor experience with this estate agent had two houses to view in one day in a good position to buy , as going for the first viewing in the planned had a phone call to change time which was ok , after view for second later ...
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Was this helpful? Yes
Aug 29,2017
Minithumbup
By: 'Amanda Wells'
Aug 29,2017
0 people found
this helpful
Tennens is a great company! My husband and I were moving from America to the U.K. And Ethan was willing to do a home walk through with us via FaceTime. The process was quick and easy. Madison was very quick to respond to any ...
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Was this helpful? Yes
Aug 09,2017
Minithumbup
Barry
By: 'Neville'
Aug 09,2017
0 people found
this helpful
Great service - the property was rented out in two days and the process was handled in a straightforward businesslike fashion...
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Comment on agent fees
OK - not much different for others
Was this helpful? Yes
Aug 05,2017
Minithumbup
By: 'Holzie'
Aug 05,2017
0 people found
this helpful
Very helpful staff! Quickly and efficiently communicated any concerns and questions I needed to be answered. Very easy to get in touch with...
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Was this helpful? Yes
Jul 28,2017
Minithumbup
By: 'Jesmondo'
Jul 28,2017
0 people found
this helpful
Thanks to Lisa and Ethan for great service over and above the call of duty. Very few agents actually bother to go the extra mile like you did, what with swiftly calling me up in the first place when the previous ongoing sale fell through, ...
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Comment on agent fees
Purchaser, so no comment as these were paid by the vendor
Was this helpful? Yes
Jun 02,2017
Minithumbup
Barry
By: 'LRP'
Jun 02,2017
0 people found
this helpful
I'm very happy with the service provided from all staff at Tennens. Good advice and help given throughout. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
May 25,2017
Minithumbup
Barry
By: 'Claiborne's'
May 25,2017
0 people found
this helpful
They were fantastic and excellent about getting back to us and giving us a variety of houses. Would and did recommend them to friends and family....
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2017
Minithumbup
Barry
By: 'Caroline'
May 16,2017
0 people found
this helpful
Tennens have been awesome! It's almost been too easy! Barry was really helpful and drove us to each of the properties. I would definitely recommend them to others who want an easy and smooth house hunting experience....
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 19,2017
Minithumbup
Barry
By: 'Gerry Adams'
Apr 19,2017
0 people found
this helpful
I have only just moved into my property but have so far had dealings with Barry, Madison and Sarah. All have been very friendly, professional, prompt and helpful. They have responded to my queries within a matter of hours and are knowledgeable about their properties ...
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Comment on agent fees
I would argue that all moving-in fees are too much, however in comparison to the other agencies I liaised with whilst seeking a new property (minimum of 6) Tennens were the cheapest overall both in fees and monthly rent.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Barry
By: 'HClint'
Mar 10,2017
0 people found
this helpful
I highly recommend working with this agency. Barry Tennens was friendly and professional, and made the process of finding an apartment quick and much less daunting. Madison kept me appraised of the process the entire way and accommodated my requests. I would definitely use Tennens ...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Barry
By: 'Stewart'
Feb 28,2017
0 people found
this helpful
Barry was very helpful when we viewed the property and credit to him the way the business in run, Madison has kept us up to speed throughout the process. A simple easy system to use....
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Comment on agent fees
No bad comments at all only good ones
Was this helpful? Yes
Areas covered
  • IP14
  • IP28
  • IP27
  • CB1

ARLA NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
78 1 54 1 3 0 4 0 5 1

Fees

Single Applicants £245.00
Two Applicants £295.00
Guarantor £50.00
Last updated at 31/10/2017, 2:01 PM by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:01 PM 31/10/2017 by allAgents
No image available Barry
(89)

No image available Laura
(9)

No image available Suzanne
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No image available Liz
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No image available Sarah
(16)

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