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    Barry Tennens
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    Sarah Jones
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    Madison Maynard
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    Becky Tennens
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    Ethan Lay
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    Suzanne Banks
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    Marta Weston
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    Anita Ayre
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    Angela Wallis
Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market

1a Lawson Place
Moreton Hall,Bury St Edmunds
Suffolk
IP32 7EW
01284 754950

 
www.tennenspropertiesltd.co.uk Properties for sale
Properties for rent
Sep 05,2017
Minithumbup
Barry Tennens
By: 'Mark Johnston'
Sep 05,2017
0 people found
this helpful
Excelant friendly, professional service. Very pro-active. Could not ask for any more. Will not hesitate to recommend to other colleages....
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Comment on agent fees
Reasonable in todays market.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Barry Tennens
Madison Maynard
By: 'Mrs S'
Sep 05,2017
0 people found
this helpful
The most excellent advise and advertising. I can not recommend Tennens properties more highly, for Rental. A very professional office team too....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 04,2017
Minithumbdown
By: 'Rob'
Sep 04,2017
1 people found
this helpful
Very poor experience with this estate agent had two houses to view in one day in a good position to buy , as going for the first viewing in the planned had a phone call to change time which was ok , after view for second later that day we arrived at second viewing phone call arrived Tenants in house were not in ! And was told other house were due to view the tenants could not make this time hence I cancelled both very poor cystomer service....
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Aug 29,2017
Minithumbup
Madison Maynard
Ethan Lay
By: 'Amanda Wells'
Aug 29,2017
0 people found
this helpful
Tennens is a great company! My husband and I were moving from America to the U.K. And Ethan was willing to do a home walk through with us via FaceTime. The process was quick and easy. Madison was very quick to respond to any email questions I had for her. I will recommend tennens to friends looking for homes in the future!...
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Aug 09,2017
Minithumbup
Barry Tennens
By: 'Neville'
Aug 09,2017
0 people found
this helpful
Great service - the property was rented out in two days and the process was handled in a straightforward businesslike fashion...
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Comment on agent fees
OK - not much different for others
Was this helpful? Yes
Aug 05,2017
Minithumbup
Madison Maynard
Ethan Lay
By: 'Holzie'
Aug 05,2017
0 people found
this helpful
Very helpful staff! Quickly and efficiently communicated any concerns and questions I needed to be answered. Very easy to get in touch with...
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Jul 28,2017
Minithumbup
Ethan Lay
By: 'Jesmondo'
Jul 28,2017
0 people found
this helpful
Thanks to Lisa and Ethan for great service over and above the call of duty. Very few agents actually bother to go the extra mile like you did, what with swiftly calling me up in the first place when the previous ongoing sale fell through, to enabling us to get access at an awkward out-of-hours time. Top marks… it seems to me all (except one individual) other agents simply stick stuff on Rightmove and numbly wait for the punters to come to them for which they earn zero marks! Thanks again&...
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Comment on agent fees
Purchaser, so no comment as these were paid by the vendor
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Jul 11,2017
Minithumbup
By: 'David kirk'
Jul 11,2017
0 people found
this helpful
In all my dealings with everyone at the Bury office ,i have found everyone helpful,very able, courteous , and given us excellent advice....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2017
Minithumbup
Barry Tennens
By: 'LRP'
Jun 02,2017
0 people found
this helpful
I'm very happy with the service provided from all staff at Tennens. Good advice and help given throughout. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
May 25,2017
Minithumbup
Barry Tennens
Madison Maynard
By: 'Claiborne's'
May 25,2017
0 people found
this helpful
They were fantastic and excellent about getting back to us and giving us a variety of houses. Would and did recommend them to friends and family....
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2017
Minithumbup
Barry Tennens
Madison Maynard
By: 'Caroline'
May 16,2017
0 people found
this helpful
Tennens have been awesome! It's almost been too easy! Barry was really helpful and drove us to each of the properties. I would definitely recommend them to others who want an easy and smooth house hunting experience....
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 19,2017
Minithumbup
Barry Tennens
Madison Maynard
By: 'Gerry Adams'
Apr 19,2017
0 people found
this helpful
I have only just moved into my property but have so far had dealings with Barry, Madison and Sarah. All have been very friendly, professional, prompt and helpful. They have responded to my queries within a matter of hours and are knowledgeable about their properties and processes. I would definitely recommend. I have also spoke with other people related to the property industry and they also recommend Tennens as being one of, if not the best in the East Anglia area....
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Comment on agent fees
I would argue that all moving-in fees are too much, however in comparison to the other agencies I liaised with whilst seeking a new property (minimum of 6) Tennens were the cheapest overall both in fees and monthly rent.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Madison Maynard
Barry Tennens
By: 'HClint'
Mar 10,2017
0 people found
this helpful
I highly recommend working with this agency. Barry Tennens was friendly and professional, and made the process of finding an apartment quick and much less daunting. Madison kept me appraised of the process the entire way and accommodated my requests. I would definitely use Tennens Properties again....
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Feb 28,2017
Minithumbup
Barry Tennens
Madison Maynard
By: 'Stewart'
Feb 28,2017
0 people found
this helpful
Barry was very helpful when we viewed the property and credit to him the way the business in run, Madison has kept us up to speed throughout the process. A simple easy system to use....
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Comment on agent fees
No bad comments at all only good ones
Was this helpful? Yes
Feb 24,2017
Minithumbup
Madison Maynard
Barry Tennens
By: 'B. Morgan'
Feb 24,2017
0 people found
this helpful
Of the three letting agencies I've dealt with in the last 16 months, Tennens is by far the most friendly, accommodating, and easy to work with. I never dread correspondence with them as has been the case in the past and with friends who've gone through other agencies....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
Barry Tennens
Madison Maynard
By: 'New tenant'
Feb 06,2017
0 people found
this helpful
A very daunting process for me, from the moment I had contact with this office, everyone was helpful, understanding and supportive, I could not have asked for better service, thank you...
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Comment on agent fees
I have no idea
Was this helpful? Yes
Feb 03,2017
Minithumbup
Barry Tennens
Sarah Jones
By: 'Kevin Mann'
Feb 03,2017
0 people found
this helpful
The service provided by all staff has always been efficient, courteous and professional. However l have dealt with Barry Tennens and Sarah Jones on most occasions and they have both provided a very high standard of customer service on every occasion....
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Comment on agent fees
The fees are competitive and fair for the service provided. I have received excellent service and negotiated flexible fees.
Was this helpful? Yes
Feb 02,2017
Minithumbup
Barry Tennens
Madison Maynard
By: 'Miriam'
Feb 02,2017
0 people found
this helpful
I have rented out my properties through Tennens for many years ...I have always found them to be professional and informative...The team are all friendly ..and always work hard to get my properties let quickly and matched with a good tennant . I would have no hesitation in recommending Tennens as a great letting agent ....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2017
Minithumbup
Sarah Jones
Barry Tennens
By: 'paola pizzuto'
Feb 01,2017
0 people found
this helpful
very professional yet friendly agency. They have been managing my flat for 3 years and i am very pleased with the service they offer. i highly recommend them....
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Jan 30,2017
Minithumbup
Madison Maynard
Barry Tennens
By: 'CJS'
Jan 30,2017
0 people found
this helpful
Very smooth process from viewing to signing. Very flexible as well with the deposit, as we were not able to acquire the funds by the signing. I only wish we had been able to review the agreement prior to signing day as there was a miscommunication regarding the rent due date on the lease. But Tennens was very quick to rectify the issue and find a fix....
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Jan 30,2017
Minithumbup
Sarah Jones
By: 'Jax'
Jan 30,2017
0 people found
this helpful
Sarah is the person we have most contact with but everyone we've dealt with has been professional, friendly and responsive. In the past we had a bad experience with a previous letting agent and are delighted with Tennens - such a contrast; they do as they they will, conduct inspections when they say they will, and are pleasant and straightforward to deal with....
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Comment on agent fees
Good. Their rates are reasonable and they provide a good service.
Was this helpful? Yes
Jan 27,2017
Minithumbup
By: 'Jodi'
Jan 27,2017
0 people found
this helpful
I have trusted my property with Tennens for the last few years and they have always been very profossional; maintaining high standards and communicating with me on all levels. I find all the staff friendly and approachable, and Barry has excellent knowledge of the rental market which I have found very helpful. I would recommend Tennens to someone who has a property to rent or someone looking to rent a property....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jan 26,2017
Minithumbup
Sarah Jones
By: 'Wendy Kirk'
Jan 26,2017
0 people found
this helpful
Sarah is always quick to respond to and deal with my queries. She is friendly and efficiency. I am very happy with the service I receive....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2017
Minithumbup
Sarah Jones
Barry Tennens
By: 'Peter and Carolyn Acaster'
Jan 24,2017
0 people found
this helpful
All staff that we have dealt with over the last 3 years have always been very helpful and are very efficient and conscientious towards our tenant and also us. Sarah is always very pleasant to talk to and gets things done on ours and our tenants behalf in double quick time. Barry checked our house and promised a tenant soon and came up with one the next day and can always be approached with queries etc....
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Comment on agent fees
Very fair so far.
Was this helpful? Yes
Jan 23,2017
Minithumbup
Madison Maynard
By: 'L. Sharp'
Jan 23,2017
0 people found
this helpful
An excellent service with prompt replies to any question raised. This is my first contact with a letting agent, and I'm very impressed so far....
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Comment on agent fees
Quite acceptable relating to the work carried out.
Was this helpful? Yes
Jan 10,2017
Minithumbdown
Barry Tennens
By: 'Vindalou'
Jan 10,2017
0 people found
this helpful
Landlords listen to this agent - he knows what he's talking about. Tenants rent from this agent - he won't take on a property unless it's up to his standard. All in all I think they're pretty good...
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Dec 03,2016
Minithumbup
Madison Maynard
Barry Tennens
By: 'Big Mike'
Dec 03,2016
0 people found
this helpful
As soon as I saw the property I knew it was the right one for my family but time was limited and I needed a speedy turn around. Madison was brilliant at getting all of the necessary documents to me quickly, explaining how the process would work and helping me get to acceptance. Unfortunately a small delay then occurred with my employer and so Barry liaised with the landlord to ensure that I would not loose the property. At handover Madison had all the paperwork prepared when I arrived and wa...
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Nov 18,2016
Minithumbup
By: 'RachelD'
Nov 18,2016
0 people found
this helpful
We've found Tennens to be reliable and honest, and are so far very happy with the service they have provided to us. We have used them both whilst we rented a property and trusted them to manage our property when we became landlords. Very happy with their service....
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Oct 20,2016
Minithumbup
Barry Tennens
Madison Maynard
By: 'Erin Skaj'
Oct 20,2016
0 people found
this helpful
The customer service and hospitality I experienced while working with Tennens Properties was excellent, and I would highly recommend them. Both agents provided timely responses to any questions or concerns that I had, and I never felt pressured into making decisions about anything I was not comfortable with....
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Sep 27,2016
Minithumbup
By: 'John & Carol.'
Sep 27,2016
0 people found
this helpful
We have nominated Lisa and Lucas as we have dealt with both members of staff on day to day landlord issues and most recently the sale of our property. They have both been amazing, and kept us so well informed....brilliant!! We have had an exceptional professional relationship with Barry over 8 years, as our letting agent and our estate agent. He has been so helpful and supportive, and we would now call him a friend. Always been there for us, often above and beyond what was expected of him. We ar...
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Comment on agent fees
Very competitive and reasonable fees.
Was this helpful? Yes
Areas covered
  • IP14
  • IP28
  • IP27
  • CB1

ARLA NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
68 1 52 0 2 0 2 0 5 1

Job vacancies

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Agent Fees

Single Applicants £245.00
Two Applicants £295.00
Guarantor £50.00
Last updated at 10:41 AM 17/05/2017 by Rebecca Tennens

Complaints Procedure

No procedure set.
Last updated at 10:41 AM 17/05/2017 by Rebecca Tennens
Barry Tennens - upload your photo Barry Tennens
Director
85 reviews

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Sarah Jones - upload your photo Sarah Jones
Property Manager
13 reviews

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Madison Maynard - upload your photo Madison Maynard
Office Administrator
28 reviews

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Becky Tennens - no image available Becky Tennens
Office Manager
2 reviews

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Ethan Lay - upload your photo Ethan Lay
Residential Sales Manager
3 reviews

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Suzanne Banks - upload your photo Suzanne Banks
Sales Administrator
0 reviews

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Marta Weston - upload your photo Marta Weston
Accounts Manager
0 reviews

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Anita Ayre - upload your photo Anita Ayre
Administrator
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Angela Wallis - upload your photo Angela Wallis
Administrator
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