Tenant Link

I have been letting my flat through Tenant Link for the last 4 years. I have always found them to be helpful, professional and responsive. If there is a maintenance problem it as always dealt with efficiently and ... Read Full Review

As this was my first long-term stay outside of home country and even first-time tenancy, there was a lot of complexity. Sunday Oshikoya with professional and positive attitude did his best to guide me via process and even provide additional help and ... Read Full Review

Upon meeting Sunday he was professional and courteous when showing us around the house and we were very impressed. Whilst I do understand that it was over the Christmas and New Year period so the office was operating on a lower staff at first, the under parr level of service continued far after ... Read Full Review

Sunday was professional, polite, and friendly throughout our rental process, especially as we were all dotted around the place and thus made coming into Southampton and the tenant link office very difficult. There were times were certain aspects of the agreement were miscommunicated, and this may ... Read Full Review

Due to the fact that we were not living in southampton prior to renting our house through tenant link, i understand that it was harder for sunday as we were not readily available. However, i did think that there was a lack of flexibility in being able to pick up our keys. There was also a massive ... Read Full Review

The above staff including the maintnance head and team are all very accommodating. Did not have any problems with ... Read Full Review

Sunday was very professional, knowledgeable and thorough in our dealings. I've never rented before and he ensured the whole experience went ... Read Full Review

John was really helpful through the process of getting our application done and our references sorted, he was really patient and very understanding that we were finding it hard to chase people up. But Other than that the process was smooth and we were really happy with how nice the service was. ... Read Full Review

Really happy with Tenant Link. Very efficient and found tenants really quickly. I've used a few different agents and had a lot of problems, but none with Tenant Link. Happy to continue using them going ... Read Full Review

All the details about the house and the financial side of things were very well explained and questions were very well answered. Would recommend this ... Read Full Review

The only member of staff that dealt with our property in a fast and effective manner. Was happy to answer any questions we had (no matter how silly they seemed to be) and was very willing to contact the landlady over any issues. Had quick responses (call/text/email) whenever there were any changes ... Read Full Review

Very well organised and friendly meetings. Efficient use of time to get the house sorted in time. Everything was well explained and any questions we had were answered ... Read Full Review

Very knowledgable about the properties being shown to us, had a professional manner throughout and gave honest advice and ... Read Full Review

As a student, we looked around a few agencies and were wary of people trying to rip us off or force us into renting. Although tenant link has an agency charge, it is certainly worth it as the quality much better in the housing and the employees. They were willing and able to answer any queries or ... Read Full Review

The staff were very friendly, helpful and respectful. High levels of professionalism both in the office and presenting properties. Ver accommodating to my situation and gave me a lot of confidence in my ... Read Full Review

Felt that communication was not kept between the tenant and the agent. As students information about guarantor was not explained properly. All information regarding costs were not explained before entering an agreement, especially on the day of viewing. Also spoke with someone called Bethany who ... Read Full Review

Always good at communicating with you about the formalities that need to be completed. When emailing there was always a fast response. Was happy to communicate to the landlord about any questions we had and was quick to let us know the outcome. Only issue would be we gave them a criteria for our ... Read Full Review

Jacky was very helpful in getting the work done.She even went extra mile to help me as a customer by extending her work hours and also by starting earlier on a day even before her hours started.She adjusted her work hours just to ensure it suits my requirements.She is a STAR.Associates like her ... Read Full Review

Janine has been really patient with us, we've taken a lot longer to get all paperwork and everything else completed than the time we were allocated as we've met a few hurdles along the way. She makes everything easy to understand while putting customer service ... Read Full Review

Highly professional, Sunday has responded to all enquiries with diligence and in good time. He has worked to resolve any problems and kept good ... Read Full Review