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    Julie Mountford
  • Steve Kitchen
    Steve Kitchen
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    Richard Styles
  • Natalie Williams
    Natalie Williams
  • Felicity Bain
    Felicity Bain
  • Nicola Buckley
    Nicola Buckley
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    Joanna Prescott
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    Emma Rielly
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    Becca Shannon
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    James Norrie
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    Liz Walker
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    Jemma Cowden
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    Simon Jones
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    Kevin Swire
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    Alistair Corr
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    Andrew Spence
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    Daniel Griffiths
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    Gary Williams
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    Tony Snead
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    Sammii Moores
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    Verity Berresford
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Apr 09,2017
Minithumbup
Simon Jones
Kevin Swire
By:
Apr 09,2017
1 people found
this helpful
Unbelievably helpful and professional. Respond immediately about any enquiries. The appointment was as accurate and details given were absolutely accurate too. I was given the chance to view the property several times and the staff were really frienddky. Tony was very kind....
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Comment on agent fees
Good
Was this helpful? Yes
By: Simon Jones
Apr 10, 2017
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Thank you for your 5* review. ...
Mar 31,2017
Minithumbup
Sammii Moores
Liz Walker
By:
Mar 31,2017
0 people found
this helpful
Sammi has bin a massive help... really helpful and anserwed by tone of questions! Made me feel at ease about renting our home out. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2017
Minithumbup
Sammii Moores
Liz Walker
By:
Mar 31,2017
0 people found
this helpful
Sammi and Liz were fantastic from the start in helping us to secure our lovely new home in such a fast paced market. Fast, efficient, friendly service, thank you!...
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Was this helpful? Yes
Mar 29,2017
Minithumbup
Richard Styles
Emma Rielly
By:
Mar 29,2017
0 people found
this helpful
All staff at Temples in Northwich are extremely helpful. Careful consideration is given to find the most suitable tenant. We have been very satisfied with the service we have received....
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Comment on agent fees
Good - in our opinion worth the money in order to receive hassle free management of the property.
Was this helpful? Yes
By: Richard Styles
Mar 30, 2017
View all comments (1)
Thank you for your kind words. I am glad we have exceeded your expectations as we strive to do this on a daily basis. ...
Mar 27,2017
Minithumbup
Daniel Griffiths
By:
Mar 27,2017
0 people found
this helpful
I very quickly sold my property that was sold as an investment with a sitting tenant. Dan was very helpful in assisting me with the questions and providing any information that I could not provide to the buyer. Overall Temples looked after my property for over 3.5 years and a quick sale certainly reflected that they looked after the property. Thank you!...
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Was this helpful? Yes
Mar 10,2017
Minithumbup
Emma Rielly
Felicity Bain
By:
Mar 10,2017
0 people found
this helpful
I have found all Members of staff to be courteous and prompt in dealing with matters. They are efficient and helpful. I have had no problems at all with any of the staff....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 10,2017
Minithumbup
Gary Williams
By:
Mar 10,2017
0 people found
this helpful
I had a problem with my bank not cancelling my standing order on a rental property that I had with Temples. Once I got the banks error sorted, contacted Temples and Gary was very quick to respond, follow up and keep me up to date on the status of my payment. All the money is in my account again. Very quick and efficient service....
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Emma Rielly
Daniel Griffiths
By:
Mar 09,2017
0 people found
this helpful
I have dealt with Temples for the last 4 years mainly with Emma and Daniel but all the staff are very professional and helpful !...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 08,2017
Minithumbup
Steve Kitchen
Sammii Moores
By:
Mar 08,2017
0 people found
this helpful
Due to unforeseen circumstances, my family and I had to leave our property st short notice. We had only moved in six months previously and to move again in such a short timescale was traumatic to say the least. Or should I say it should have been and would have been if not for Steve and the team at Temples. I cannot sing there praises highly enough, for the following reasons: 1.I contacted them and explained the situation that we were in, I was rather distressed and they listened, they then t...
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Comment on agent fees
Fees were average
Was this helpful? Yes
Mar 06,2017
Minithumbup
Simon Jones
By:
Mar 06,2017
0 people found
this helpful
Always a fast responding to my enquiry's. And found and moved into my new property with in two weeks. Highly recommended if you are looking for a rental property....
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Comment on agent fees
Fees are right for the work they put in.
Was this helpful? Yes
Mar 06,2017
Minithumbup
Sammii Moores
Steve Kitchen
By:
Mar 06,2017
0 people found
this helpful
Fantastic team, professional but personable, always willing to go the extra mile. Couldn't recommend Temples more for renting! Sammi was honest and down to earth, which made our decision much easier....
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Was this helpful? Yes
Mar 03,2017
Minithumbup
Simon Jones
Kevin Swire
By:
Mar 03,2017
1 people found
this helpful
During my property re-mortgage I needed to have the Temples tenancy agreement with the tenant amended fairly urgently. I instructed Temples to act, and its staff carried this out professionally and without delay. The amended tenancy agreement has now been completed....
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Comment on agent fees
The agents fees are competitive.
Was this helpful? Yes
Mar 01,2017
Minithumbup
Emma Rielly
Natalie Williams
By:
Mar 01,2017
0 people found
this helpful
These girls are highly professional in all aspects of there profession. The service I have received is first class. There advise in some matters is invaluable and I constantly feel like a valued customer and so do my tenants. I have been a customer for many years and there standards have only got higher. First class agents who will endeavour to keep the temples name in the highest esteem for years to come....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
Steve Kitchen
By:
Feb 24,2017
0 people found
this helpful
Excellent service from Steve and his team at Temples. This was our first buy to let property and from our very first meeting with Steve, we were really impressed with his advice and help. Steve knows his business inside out and we appreciated the fact that he took the time to go through every aspect of letting a property from both a landlord's and tenant's point of view. He was happy to spend the time to find out exactly what we wanted/needed and explained all the options that were available ...
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Comment on agent fees
We are using the Temples Privilege service and find that the fees are reasonable.
Was this helpful? Yes
Feb 17,2017
Minithumbup
Richard Styles
Natalie Williams
By:
Feb 17,2017
0 people found
this helpful
Professional, organised, efficient, reliable, trustworthy. We confidently leave the property in their hands to manage on our behalf and we don't have to worry about a thing....
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Comment on agent fees
Average
Was this helpful? Yes
By: Richard Styles
Feb 17, 2017
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Thank you for your kind words. I am glad our service has exceeded your expectations as we aim to do this on a daily basis. ...
Feb 14,2017
Minithumbup
Sammii Moores
Liz Walker
By:
Feb 14,2017
0 people found
this helpful
Sammii and Liz were an absolute delight to deal with, very professional and made the whole process so easy for me. I would strongly recommend this agent due to the efficient service I was provided with. Thank you once again....
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Was this helpful? Yes
Feb 13,2017
Minithumbup
Verity Berresford
By:
Feb 13,2017
0 people found
this helpful
After a very disappointing start to our letting journey in Nantwich, verity saved the day and went the extra mile to help secure a flat for my daughter within the timescale that we required. I would certainly recommend verity, she was polite, professional and caring, which stood out within Temples....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Sammii Moores
By:
Feb 07,2017
0 people found
this helpful
Very helpful, throughout thank-you Only criticism would be that we initially had to call a few times to check progress. Once sorted the agency were very attentive and the new tenancy layout is very useful....
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Was this helpful? Yes
Feb 03,2017
Minithumbdown
Emma Rielly
By:
Feb 03,2017
0 people found
this helpful
Very expensive process as a prospective tenant which is likely to put a lot of tenants off. Huge amount of paperwork for the tenant which is frankly unnecessary and appears to be make-work to generate fees. Unfortunately this is not in the interest of the landlord or the tenant. Having paid all these fees, the agent does not even come out to the property for handover to the tenant leaving both tenant and landlord at risk of claims for damage. A very basic step to leave out considering all the p...
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Was this helpful? Yes
By: Natalie Williams (Director)
Feb 13, 2017
View all comments (1)
Thank you for your comments. I'm sorry to hear that you weren't happy with the fee or level of background checks that we carry out on prospective tenants. I understand that the referencing process can seem quite daunting, but it is necessary to reduce the risk to our landlords of entering into a tenancy with a tenant who may not be able to afford the rent or look after the property. The detail that we go into is the reason why we have 0-1% rent arrears at any time in our management book. Our ...
Feb 02,2017
Minithumbup
Verity Berresford
Liz Walker
By:
Feb 02,2017
0 people found
this helpful
I've just moved in today and Verity Beresford has been great help throughout the process. Verity did everything she could to fit my needs and helped me find what I was looking for with a wide variety of options. She answered every one of my questions with a response that left me feeling confident in my choice of new home, and will continue to be the person I speak to if I need anything in the future because I know the questions will be answered properly and clearly with knowledge that a lot of c...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2017
Minithumbup
Kevin Swire
Tony Snead
By:
Feb 01,2017
0 people found
this helpful
I have used Temples as my letting agent for 2 years and they have been professional in every way and shown a personal care for my rental property in which I have really appreciated. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2017
Minithumbup
Natalie Williams
Nicola Buckley
By:
Feb 01,2017
0 people found
this helpful
Just a quick note to acknowledge all your help with our High Street Weaverham property over the last 8 years. Really appreciate the effort and professionalism your team have provided in finding the right people as tenants. You have provided a solid reliable service over this time - thank you....
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Comment on agent fees
good
Was this helpful? Yes
Jan 26,2017
Minithumbup
Sammii Moores
By:
Jan 26,2017
0 people found
this helpful
Sammii was very helpful and patient, even going the extra mile to download a compass map on her phone so we could determine which direction the windows faced. Nothing was too much trouble for her, and she remained pleasant and courteous throughout displaying excellent people skills....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 24,2017
Minithumbup
Emma Rielly
Richard Styles
By:
Jan 24,2017
0 people found
this helpful
I would highly recommend Temples to anyone looking to rent a property. Their service and professionalism is second to none. I was kept updated at every key stage of the Application process, Emma and Richard exceeded all expectations. The application process took 8 days in all....
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Comment on agent fees
Agent Fees are fair and justifiable given the level service received.
Was this helpful? Yes
Jan 04,2017
Minithumbup
Simon Jones
By:
Jan 04,2017
0 people found
this helpful
Very kind and helpful staff, would recommend to anyone else wanting to let from this company it's been a pleasure dealing with you....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2016
Minithumbup
Richard Styles
By:
Dec 20,2016
0 people found
this helpful
Excellent service received from Richard regarding a small maintenance issue with our property. Richard's professional advice and guidance was invaluable and allowed us to get the problem fixed within 48 hours. Richard ensured communication between ourselves (as the landlord) and our Tenant was seamless, ensuring both sides were fully aware of progress....
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Was this helpful? Yes
Dec 16,2016
Minithumbup
Joanna Prescott
By:
Dec 16,2016
0 people found
this helpful
Joanna, who is currently assisting me, and all the staff at Temples are always helpful and efficient. I have no coplaints at all and would highly recommend Temples agency....
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Comment on agent fees
Fees are commensurate with other agents, no complaints, good value for money.
Was this helpful? Yes
Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
this helpful
I have been a client landlord since the Northwich temples opened. Through out the years I have dealt with most of the staff and when a new member has joined the team they have impressed with their service. The ethos of Temples is passed on. Having been involved with managing agents over decades and up and down the country I wholeheartedly recommend them as one of the best....
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Comment on agent fees
Fees are competitive.
Was this helpful? Yes
Dec 02,2016
Minithumbup
Joanna Prescott
Richard Styles
By:
Dec 02,2016
0 people found
this helpful
Always professional, efficient and knowledgable. Have now been using Temples for nearly ten years and the service has always been fantastic. Really good team. Thank you....
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Comment on agent fees
In line with competitors although represents greater value given quality of service.
Was this helpful? Yes
By: Richard Styles
Dec 02, 2016
View all comments (1)
Thank you for your kind words. I am glad we are able to offer the service you expect and manage your expectations. ...
Nov 29,2016
Minithumbup
Richard Styles
Alistair Corr
By:
Nov 29,2016
0 people found
this helpful
Great service from everyone I've spoken to at Temples in Northwich. Everyone was lovely, friendly and wanted to help me. Richard and Alistair were particularly helpful with some rather delicate matters....
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Comment on agent fees
The tenancy renewal was a little frustrating, but can't complain really on the fees in general.
Was this helpful? Yes
By: Richard Styles
Nov 29, 2016
View all comments (1)
Thank you so much. I am glad we were able to help during this time. ...
Nov 23,2016
Minithumbup
Sammii Moores
By:
Nov 23,2016
0 people found
this helpful
Very friendly and knowledgeable. Took me through the letting process making it very straightforward. A professional service and I can't recommend highly enough....
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Nov 20,2016
Minithumbup
Felicity Bain
By:
Nov 20,2016
0 people found
this helpful
Felicity was always professional, efficient and courteous in all our dealings. If she wasn't immediately available my call was always returned promptly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Felicity
Nov 21, 2016
View all comments (1)
Thank you for your kind words Gill. Best Regards Felicity. ...
Nov 17,2016
Minithumbup
Becca Shannon
Daniel Griffiths
By:
Nov 17,2016
0 people found
this helpful
I rented a property through Temples and had the pleasure of meeting Becca and Daniel on several occasions. They were always courteous, professional and friendly. Many thanks to them both....
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Was this helpful? Yes
Nov 10,2016
Minithumbup
Emma Rielly
By:
Nov 10,2016
0 people found
this helpful
Emma has been brilliant to work with and made everything stress free. An asset to your company. Thank you Emma!...
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Was this helpful? Yes
By: Emma Rielly
Nov 28, 2016
View all comments (1)
Hi Andy, thank you for taking the time to review us and for your kind words. Best Regards, Emma. ...
Nov 07,2016
Minithumbup
Alistair Corr
Emma Rielly
By:
Nov 07,2016
1 people found
this helpful
I have dealt with Temples for several years now and have always found their service professional, prompt and excellent. Most recently, whilst I was on holiday, Alistair and Emma managed a check out, necessary repairs and check in at one of my properties, all in less than a week. What's more, I left for my holiday entirely comfortable that everything would be done better than if I was arranging it myself. Thank you to the whole team, once again....
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Comment on agent fees
Good value for money
Was this helpful? Yes
By: Alistair Corr
Nov 26, 2016
View all comments (1)
Thank you for your kind words Eva, as always its a pleasure to be of help. ...
Oct 31,2016
Minithumbup
Nicola Buckley
Joanna Prescott
By:
Oct 31,2016
3 people found
this helpful
We have always been very pleased with Temples on the rental of our property. As young property owners with our own businesses we didn't have the time to manage and find tenants. That's where we had the expert knowledge from temples with all legal advice and contracts wrote up. We also like the fact that we can sort any problems of msibtence in the building instead of temples doing a full management. And Nicola, Joanna and James always contact prior to tenancy renewal or when any inspections are ...
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Was this helpful? Yes
Oct 27,2016
Minithumbup
Richard Styles
By:
Oct 27,2016
1 people found
this helpful
Richard continues to be there when things hit the fan, his sense of humour and ability to deliver the goods are a credit to Temples Northwich...
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Was this helpful? Yes
Oct 25,2016
Minithumbup
Richard Styles
By:
Oct 25,2016
1 people found
this helpful
Richard has successfully managed my property for over six years. Having been my own home for ten years previously Richard understands that I want to ensure that the property is kept in good working order and that it is maintained to a high standard. He always goes the extra mile and is fair and honest in his communication and has the ability to manage my expectations....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Richard Styles
Oct 25, 2016
View all comments (1)
Thank you for the kind words, we aim to exceed expectations at every opportunity and I am glad I have achieved this for you. ...
Oct 20,2016
Minithumbup
Sammii Moores
Liz Walker
By:
Oct 20,2016
0 people found
this helpful
From start to finish, Temples Nantwich have been a pleasure to deal with. Their communication has been perfect and they are a very friendly team. Sammii dealt with the viewing in a very professional way and was very knowledgable. Verity, Elizabeth and Mandy have all been great too and each have made me comfortable throughout the process. I'd wholeheartedly recommend Temples Nantwich...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 14,2016
Minithumbup
Joanna Prescott
Alistair Corr
By:
Oct 14,2016
0 people found
this helpful
I let out my property with temples. I have found them to be very professional and find it a vey hassle free process....
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Comment on agent fees
I'm very happy to pay the fees for the service.
Was this helpful? Yes
By: Alistair Corr
Nov 26, 2016
View all comments (1)
Thank you for your kind words Sarah, as always its a pleasure to be of assistance. ...
Oct 05,2016
Minithumbup
Emma Rielly
By:
Oct 05,2016
0 people found
this helpful
Throughout my moving process Emma has been so helpful as have the staff who I've spoke with on the phone . Very professional and dedicated .always there to help even after id moved in ,making sure things were getting done. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
By: Emma Rielly
Nov 28, 2016
View all comments (1)
Hi Anthony, thank you for taking the time to review us and for your kind words. Kind Regards, Emma, ...
Oct 03,2016
Minithumbup
Alistair Corr
Richard Styles
By:
Oct 03,2016
0 people found
this helpful
Over the course of our short, six month rental, we have come into contact with Alistair, Richard, Emma, James, Natalie and Becca and I have to say you would have to go a long way to find more pleasant, courteous, efficient and helpful staff. Nothing was too much trouble, even to photographing the telephone/internet socket before we ever got in the house. We would not hesitate to recommend Temples to anyone who wanted a high level of professional service....
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Comment on agent fees
You gets what you pays for. Temples fees are just fine. We didn't want cheap, we wanted good - and that's exactly what we got.
Was this helpful? Yes
By: Alistair Corr
Nov 26, 2016
View all comments (1)
Thank you very much for your kind words they are very much appreciated and we are very glad that we could be of assistance to you. All the best. ...
Oct 03,2016
Minithumbup
Natalie Williams
Becca Shannon
By:
Oct 03,2016
0 people found
this helpful
Temples marketed my property for rental and I have been exceptionally happy with the attention to detail, consistent high spirited and professional attitude and high levels of positivity during this process which resulted in 2 applications very quickly and a 20% higher rental income than my previous agent managed. Hugely impressed...
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Comment on agent fees
Very affordable fees from a Landlord perspective
Was this helpful? Yes
By: Natalie
Oct 14, 2016
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Thanks for the great feedback John. I trust all goes well with your new tenancy and we will see you again soon. Natalie - Director ...
Oct 02,2016
Minithumbup
Richard Styles
By:
Oct 02,2016
0 people found
this helpful
Superb communication, very professional and quick to respond to any questions throughout the whole letting process. Very happy with the level of service provided by Emma and temples. Very professional and efficient service from Temples. We have been our rented accommodation in Hartford for over three years now, any problems that needed sorting were done without any fuss or issue. We would highly recommend Temples to our business contacts....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Richard Styles
Oct 03, 2016
View all comments (1)
Thank you for the kind words. I am glad our service is efficient and professional as we strive to exceed expectations. ...
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
this helpful
very thorough in all aspects of the letting process and, importantly, good communications. very satisfied with the advice and support provided. would definitely recommend....
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Comment on agent fees
similar to other letting agents, i believe, and provides great service therefore good value.
Was this helpful? Yes
Sep 29,2016
Minithumbup
Richard Styles
Nicola Buckley
By:
Sep 29,2016
0 people found
this helpful
All the staff that we deal with are always polite & friendly as well as very professional. Also ensuring that any problem is dealt with efficiently....
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Comment on agent fees
Good
Was this helpful? Yes
By: Nicola Buckley
Sep 29, 2016
View all comments (1)
Thank you very much for your kind words, we are glad you are happy with the service received from the team. Best Regards, Nicola Buckley, General Manager ...
Sep 27,2016
Minithumbup
Kevin Swire
By:
Sep 27,2016
1 people found
this helpful
May I take this opportunity to thank you for your impeccable stress free service over the last 3 years and wish you and temples all the best for the future. Regards Steve...
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I have been with Temples now over 3 years , and they have fully managed my flat with an Absolute first class and professional service , 10 out of 10 !! Cannot recommend them highly enough ....
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Comment on agent fees
Good
Was this helpful? Yes
By: Becca Shannon
Sep 20, 2016
View all comments (1)
Thank you Mike for your very high praise! Kind Regards Becca ...
Sep 16,2016
Minithumbup
Richard Styles
By:
Sep 16,2016
0 people found
this helpful
Excellent lettings agent, thorough, consistent service, highly recommended, excellent communication. We would definetly use the branch again to find.our tenants...
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By: Richard Styles
Sep 16, 2016
View all comments (1)
Thank you Nerys for your lovely recommendation, we look forward to working with you again. Kind Regards Richard ...
Sep 06,2016
Minithumbup
Emma Rielly
By:
Sep 06,2016
0 people found
this helpful
Easy and fuss fee transaction getting new tenants in place quickly with great communication and professional service as usual. I always appreciate the service from all the staff at Temples, not the cheapest, but you get what you pay for. Thank you....
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By: Emma Rielly
Sep 07, 2016
View all comments (1)
Thank you for your review. I am pleased you are happy with the service Temples offer. ...
Aug 30,2016
Minithumbup
Emma Rielly
By:
Aug 30,2016
0 people found
this helpful
Superb communication, very professional and quick to respond to any questions throughout the whole letting process. Very happy with the level of service provided by Emma and temples....
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Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Hi David, Thank you for your review. I am pleased you are happy with the level of service temples offer. ...
Aug 26,2016
Minithumbdown
Simon Jones
By:
Aug 26,2016
1 people found
this helpful
Simon has been extremely helpful during and after the tenancy application. Even after I had moved into my rented property, Simon was able to resolve some early problems with the property promptly!...
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Comment on agent fees
I found that the agency fees were very reasonable.
Was this helpful? Yes
Aug 16,2016
Minithumbup
Simon Jones
By:
Aug 16,2016
1 people found
this helpful
Simon is professional, approachable and very much on the ball - this was our first time dealing with a rental but he made it a reasonably effortless affair and kept us informed at all stages....
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Comment on agent fees
Reasonable for the work involved
Was this helpful? Yes
Aug 11,2016
Minithumbup
Jemma Cowden
By:
Aug 11,2016
1 people found
this helpful
Fantastic the most dedicated person of a well established company, she is so thorough..Jemma wanted to help me get my apartment ready for a new tenant.. And is helping me getting the property ready for a sale- I have never had so much customer care. I highly recommend you contact this lady for professionalism and understanding of the tenant/ landlord experience...
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Becca Shannon
By:
Aug 08,2016
0 people found
this helpful
Very helpful and friendly. All questions i had during the viewings were answered thoroughly, very good communication. I would happily recommend Temples!...
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Comment on agent fees
Fees are not the cheapest compared to other letting agencies.
Was this helpful? Yes
By: Becca Shannon
Aug 08, 2016
View all comments (1)
Thank you James for your kind words and I'm glad you would happily recommend us. Kind Regards Becca ...
Aug 05,2016
Minithumbup
Steve Kitchen
By:
Aug 05,2016
0 people found
this helpful
I find Temples Lettings very professional and hard working company. The person who gave me the valuation of my property was very knowledgeable of the market and the potential of my property. The person who looked after the all the viewings did this is a very professional way and always with an enthusiastic manner. I would use this company again....
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Comment on agent fees
Comparable with other companies
Was this helpful? Yes
Jul 28,2016
Minithumbup
Emma Rielly
Becca Shannon
By:
Jul 28,2016
0 people found
this helpful
Staff are very helpful and friendly, quick to respond and give you regular updates. The process of getting the house was easy and straight forward....
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By: Becca Shannon
Aug 02, 2016
View all comments (1)
Thank you Toni for your kind words, we hope you will be happy in your new home! Kind Regards Becca. ...
Jul 21,2016
Minithumbdown
By:
Jul 21,2016
3 people found
this helpful
Right where to start!! Temples were brilliant until we had signed the contract and then everything went down hill. Both myself and my partner at the time were excited as it was our first home together however as soon as we moved into the property the communication between temples and ourselves ceased to exist. We weren't too concerned as we did not have any problems whilst we were in the property other than the boiler (the boiler issue was dealt with via the out of hours call line so tem...
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Comment on agent fees
TERRIBLE
Was this helpful? Yes
Jul 15,2016
Minithumbup
By:
Jul 15,2016
0 people found
this helpful
I receive excellent service and advice. The team and their procedures are pro-active, there are never any last minute surprises, even when handling more unusual situations. They are professional, treat all tenants and owners with respect and fairly. Very good financial summaries are provided, assisting greatly in completing annual accounts and tax returns. I would have no hesitation in recommending Temples and have often done so in the past....
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Comment on agent fees
Good value for money
Was this helpful? Yes
By: Becca Shannon
Jul 15, 2016
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Thank you Eva for your very kind words regarding our excellent service and advice. Best Regards Becca Lettings Negotiator ...
Jul 11,2016
Minithumbup
Daniel Griffiths
By:
Jul 11,2016
0 people found
this helpful
Daniel is a professionalism agent who really gets to understand your property needs and goes that extra mile to find your perfect home. Just about all the agents gave up on me, but Daniel perservered and found me a great property which ticked all my boxes. Thank you Daniel....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 08,2016
Minithumbup
Simon Jones
By:
Jul 08,2016
0 people found
this helpful
It was great dealing with Simon, he keeped me informed all the time on my application. I have now moved to my rental property and had a few problems with the property (not temples fault as it was not managed by them) but again Simon helped me with the problem and had it resolved with in the hour....
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Comment on agent fees
Fees are good
Was this helpful? Yes
By: Simon Jones
Jul 09, 2016
View all comments (1)
Thank you for the review you have left for me. As you now know the Landlord has decided to let Temples fully manage the property due to the problem with the new rent smart wales course. ...
Jun 29,2016
Minithumbup
Joanna Prescott
By:
Jun 29,2016
1 people found
this helpful
Temples co-ordinated the rental renewal on my behalf most ably giving a satisfactory result for all parties this included a rental increase....
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Comment on agent fees
Good
Was this helpful? Yes
By: Joanna
Jun 30, 2016
View all comments (1)
Thank you for your review Vernon, I am pleased that you are happy with the result. :) Joanna ...
Jun 22,2016
Minithumbup
Liz Walker
By:
Jun 22,2016
0 people found
this helpful
Having had a bad experience a few years ago I was reluctant to become a Landlord again. However, I appointed Temples some 9 months ago on a full management basis and to date have been pleasantly surprised - the finding of the first tenant, the recent change of tenant and the management of the property throughout has been handled professionally and been relatively stress-free. I have found all the staff to be helpful, friendly and efficient. Jo Hitchin has recently taken over from Tracey Merral...
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Comment on agent fees
The fees are fair
Was this helpful? Yes
Jun 20,2016
Minithumbup
Simon Jones
By:
Jun 20,2016
1 people found
this helpful
I would like to thank your staff for their helpfulness in our search, which has made our international move much easier. Brilliant service. Thank you....
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Comment on agent fees
Fees are fare for the work involved. I have been informed on every aspect of the application process so for
Was this helpful? Yes
Jun 17,2016
Minithumbup
Tony Snead
Simon Jones
By:
Jun 17,2016
0 people found
this helpful
I have used this company for a number of years and they always give a very good service and I can only speak highly of them. They try really hard to find the right people for my flats and are always pleasant and courteous. They are very efficient and make sure that they have covered everything to do with the letting of my properties....
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Comment on agent fees
I think their fee's are about right.
Was this helpful? Yes
Jun 08,2016
Minithumbup
Richard Styles
Emma Rielly
By:
Jun 08,2016
0 people found
this helpful
Thank you Temples for your very professional but kind service - from our first point of contact Felicity to Richard and Emma - we couldn't ask for any thing more - all the staff at Northwich are superb Thank you Lenij + William Harvey (Oakdene)...
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Comment on agent fees
Our 10% fees are reasonable
Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Thank you for your lovely review Mr and Mrs Harvey. Kind Regards, Emma. ...
Jun 07,2016
Minithumbup
Steve Kitchen
By:
Jun 07,2016
0 people found
this helpful
I have been very impressed by the excellent service I have received from Steve at the Nantwich office during the recent change of tenancy, with the considerable help of a Steve,work on the house has been carried out to a high standard with the minimum of expense to ourselves. As a housing professional myself I appreciate the amount of time and work that is involved to ensure a seamless change of tenancy. I would have no hesitation in recommending this branch for the management of your rental pro...
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Comment on agent fees
I think the fees are fair.
Was this helpful? Yes
Apr 11,2016
Minithumbup
Emma Rielly
Becca Shannon
By:
Apr 11,2016
0 people found
this helpful
As always, we have had exceptional service from Temples. They facilitated a very smooth and exceptionally fast transition of tenants for us and kept uninformed every step of the way. We are very grateful for everything....
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Was this helpful? Yes
By: Becca
Jun 30, 2016
View all comments (1)
Thank you for your lovely review Helen. Kind Regards Becca. ...
Apr 07,2016
Minithumbup
Simon Jones
By:
Apr 07,2016
1 people found
this helpful
Simon was very helpful and professional. The process of signing the contract and getting the keys went very smoothly. Also when i faced few difficulties during my move into the flat, Simon showed a great help and support to make my move as easy as possible....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2016
Minithumbup
Simon Jones
By:
Apr 04,2016
0 people found
this helpful
I am very pleased with the cooperation with Simon, he is very helpfull and when I have any problems in my property I can always count on him. All problems are solved properly and quickly...
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Was this helpful? Yes
By: Simon Jones
Apr 04, 2016
View all comments (1)
Thank you Karolina. I'm glad you are happy with the service we provide. ...
Apr 04,2016
Minithumbup
Simon Jones
By:
Apr 04,2016
0 people found
this helpful
As a landlord voids are my biggest concern. Temples came up with a range of solutions to my problems. The offers they came up with were so appealing that not only did i not have a void but i received an increased rent and a reduced management fee over my previous agent therefore resulting in increased profit....
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Comment on agent fees
Good for the work Temples put in to letting my Property
Was this helpful? Yes
Mar 31,2016
Minithumbup
Emma Rielly
Natalie Williams
By:
Mar 31,2016
0 people found
this helpful
Please note that this revue also includes Nicola Buckley! I have found all the staff with whom we have dealt at Temples amazingly efficient, polite and pleased to help. Nothing - so far - has been too much trouble; all our questions have been answered fully and quickly. No complaints at all and would highly recommend all who ask....
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Comment on agent fees
Fine.
Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Hi Christopher and Liz, Thank you for your review and your lovely comments. ...
Mar 31,2016
Minithumbdown
By:
Mar 31,2016
0 people found
this helpful
If it was possible to put minus stars I would! My boyfriend arranged two viewings with temples a couple of weekends back, although I am local he was travelling specifically for these viewings from the Midlands. We arrived at the first property and the person showing us around was late, not a problem as this is understandable.Upon trying to enter the building it became clear that she did not have the right keys, eventually another tenant let us into the building after several minutes of her pres...
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Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
Temples raise the bar for amazing customer service! They are by far the best letting agency I have ever dealt with. I use Temples managed agency service as I am not local to my rental property. The whole team consistently provide a great service, give great advice and I personally feel my property could not be in better hands!...
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Comment on agent fees
For the service provided its great value for money
Was this helpful? Yes
Mar 22,2016
Minithumbup
Felicity Bain
Emma Rielly
By:
Mar 22,2016
0 people found
this helpful
Having worked with several other letting agents who provide at best a mediocre service I am delighted by the professionalism & dedication that Felicty , Emma & Becca have provided throughout the whole process from providing advise on the local mkt to finding a suitable BTL property and finally securing the first tenant within 5 wks of buying the property....
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Comment on agent fees
Having opted for the fully mamaged option , time will tell as to the value of fully mamaged vs finders fess . The level of fees are a little higher than others but the quality of the staff provide peace of mind
Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Hi Sean, Thank you for your review. I am pleased you are happy with the service Temples provide. Kind Regards, Emma. ...
Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
The service I've received from Temples has been brilliant - prompt, personal and positive in all respects. As a first timer in the letting game I was worried about getting the right agent and a good tenant - Temples have come up trumps in both respects so I am very happy to recommend Steve and his Nantwich team to anyone in a similar position...
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Comment on agent fees
Good compared to others considered
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
We are new landlords but feel that the staff at Temples have looked after us each step of the way. They have made themselves readily available if we need questions answered and nothing has been to much trouble for them. They have been both professional and approachable....
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Comment on agent fees
There was room for negotiation and we feel that we are getting value for money.
Was this helpful? Yes
Mar 09,2016
Minithumbup
Steve Kitchen
By:
Mar 09,2016
0 people found
this helpful
I can't recommend Temples highly enough. I needed to find a furnished apartment to rent quickly and they were so helpful and supportive. I have mainly dealt with Steve who literally couldn't do enough to get me settled in and make sure everything was right for me. I phoned Steve late one afternoon with a problem relating to the TV and it was sorted the next morning. Extremely professional and made renting this apartment as easy and comfortable as it could possibly be...many thanks...
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Mar 08,2016
Minithumbup
Becca Shannon
Daniel Griffiths
By:
Mar 08,2016
0 people found
this helpful
Really helpful staff, very friendly and professional. They went the extra mile to try to help us find the right place....
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Was this helpful? Yes
Feb 29,2016
Minithumbup
James Norrie
By:
Feb 29,2016
1 people found
this helpful
James has been excellent is helping us manage our property. He is knowledgeable, courteous, and responds to queries effectively. Most of all he is reliable, he is responsive to any concerns from the tenants or ourselves as owners....
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Was this helpful? Yes
Feb 25,2016
Minithumbup
Andrew Spence
By:
Feb 25,2016
1 people found
this helpful
Andy, was very helpful, professional and friendly. He made sure he kept me update with all the correspondence between himself and my landlord (which was a difficult task as my landlord was away on holiday) I appreciate all the help I received from Andy and he managed to make sure that my deposit was returned to me in a timely manner once all notifications for the release of the funds were received. Many Thanks again....
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Was this helpful? Yes
Feb 24,2016
Minithumbup
Steve Kitchen
By:
Feb 24,2016
0 people found
this helpful
Temples Nantwich, in particular Steve, have been fantastic in all respects in helping my wife and I secure our new home. Open, honest, helpful, professional and upfront from start to finish - can't wait to get our keys now!!...
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Comment on agent fees
The fees are more than acceptable and very reflective of their services and the market
Was this helpful? Yes
Jan 28,2016
Minithumbup
Richard Styles
Becca Shannon
By:
Jan 28,2016
0 people found
this helpful
We found the whole process of rental very easy with Temples, and the team took good care of the property and our tenancy during our time with them. We would like to particularly thank Richard, Becca and Chelsie for their hard work and great communication....
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Comment on agent fees
Good service and reasonable fees
Was this helpful? Yes
Jan 21,2016
Minithumbup
Nicola Buckley
By:
Jan 21,2016
1 people found
this helpful
Very helpful with an ongoing problem that we had with one of our properties . She had it sorted with in the week!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Nicola Buckley
Jan 26, 2016
View all comments (1)
Thank you for taking the time to write a review, it is very much appreciated. Always happy to help! Best Wishes, Nicola Buckley (General Manager) ...
Jan 15,2016
Minithumbup
Richard Styles
By:
Jan 15,2016
0 people found
this helpful
Always had a very good service from Temples Northwich. They do the full service for me to the point that I forget that I own A BTL property... untill Richard calls with something that needs fixing ;) I'm now in my 10th year using Temples and would recommend them without hesitation, I won't select any individual for particular praise because everybody that I have dealt with there gives a first class service....
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By: Natalie Williams
Feb 03, 2016
View all comments (1)
Thank you for your positive comments and recommendation to fellow landlords Paul, it's been a pleasure looking after you and your property for the last decade! Best wishes, Natalie Williams Director ...
Dec 03,2015
Minithumbup
Nicola Buckley
Natalie Williams
By:
Dec 03,2015
0 people found
this helpful
I have been a tenant customer with Temples Northwich for 18 months and I cannot recommend them highly enough. All the staff in the branch are friendly, helpful and a pleasure to deal with. Nothing is ever too much trouble and are extremely understanding and helpful when problems arise. I would like to take this opportunity to thank all the staff and wish the agency all the success in the future. Steve Burrows...
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Was this helpful? Yes
By: Natalie Williams
Feb 12, 2016
View all comments (1)
Thanks for the great feedback Steve, much appreciated. Natalie Williams - Director ...
Dec 02,2015
Minithumbup
Natalie Williams
By:
Dec 02,2015
0 people found
this helpful
Fantastic service from start to finish. Temples went above and beyond their call of duty when I was looking for somewhere to rent. I can't recommend them high enough and will certainly recommend them to anyone who is looking for a letting agent....
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Comment on agent fees
Excellent value and no hidden extras
Was this helpful? Yes
Dec 01,2015
Minithumbup
Simon Jones
Kevin Swire
By:
Dec 01,2015
0 people found
this helpful
Very help full in every way. The handling of my check out went smoothly and deposit was back in my account in 2 days. :)...
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Was this helpful? Yes
Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
We have had fantastic and extremely professional service all along from Temples. Every member of staff has been exceptional and had made things run very smoothly....
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Was this helpful? Yes
Nov 28,2015
Minithumbup
Nicola Buckley
By:
Nov 28,2015
1 people found
this helpful
I cannot recommend Temples highly enough having let a property with them for the last 10 years. Everyone in the Northwich branch has been great to deal with - responsive, friendly and customer-focused. They have always secured excellent tenants and managed the property efficiently and effectively. This even extended to empty property checks whilst the property was on the market for sale. I wish all letting agents were like Temples...
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Was this helpful? Yes
Oct 27,2015
Minithumbup
Simon Jones
Kevin Swire
By:
Oct 27,2015
0 people found
this helpful
We are landlords and run St Davids Since 1991 we use Temples In Chester for our property there and they do a good job !...
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Was this helpful? Yes
Oct 17,2015
Minithumbup
Jemma Cowden
By:
Oct 17,2015
0 people found
this helpful
We are renting our first property and were very unsure of the whole process. Our first contact with the branch was a lady called Gemma who met us at the property. She was very helpful, had everything to hand and reassured us the whole way. We then dealt and are still dealing with a lady called Sarah who has been outstanding in her professional manner. Nothing has been too much trouble for either members of staff, they have done everything possible to help us through our journey going the extra m...
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Was this helpful? Yes
Oct 15,2015
Minithumbup
Steve Kitchen
By:
Oct 15,2015
0 people found
this helpful
Steve and the whole Team at Temples have never let me down to find a tenant at a good price and within the timescale of the closing tenancy. A no brainer when it comes to renewing a tenancy for my property. Always quick to respond in a professional manner too. Delighted with the service....
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Was this helpful? Yes
Oct 13,2015
Minithumbup
Steve Kitchen
Liz Walker
By:
Oct 13,2015
0 people found
this helpful
I have been working with Steven and his team since July 2012. The ladies in the lettings office are always quick to respond and are pleasure to work with. Temples tenants vetting process is very thorough and I had so far no issues with the tenants recommended by them. As I am managing property remotely, I really appreciate regular updates while the property is on the market and highlighting any issues as they arise. Temples are also very helpful recommending local services when needed and facili...
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Was this helpful? Yes
Oct 13,2015
Minithumbup
Emma Rielly
Becca Shannon
By:
Oct 13,2015
0 people found
this helpful
Temples Northwich do what they say. They find me good tenants in good timescales. Their attention to detail is excellent and inspire confidence...
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Was this helpful? Yes
Oct 13,2015
Minithumbup
Steve Kitchen
Julie Mountford
By:
Oct 13,2015
0 people found
this helpful
Steve and Julie have looked after my property for the last 10 years. Always the same outstanding customer service, continued communication, and nothing ever too much trouble. They have taken an extra interest in this property, as it is adjoining my private health practice, which for obvious reasons, the right tenants need to be selected. I have recommended them to many of our clients, and will continue to use their services as frankly, they are by far the best in the area....
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Was this helpful? Yes
Oct 10,2015
Minithumbdown
By:
Oct 10,2015
1 people found
this helpful
The staff of Temples Lettings in Northwich are professional, courteous and patient. I feel for them in having to defend the exploitative charges that their company demands from tenants. It must be very difficult for Joanna and Nicola as intelligent, professional people to ask, with a straight face, for ƒÂ¯¿½60 and more from tenants for tenancy renewals which merely involve sending an email. Temples' policies in this regard are exploitative in that the tenant is forced to pay up and has ...
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What agent could do to change your mind?
Discussed above - exploitative and unjustifiable.
Attached Files
Comment on agent fees
Discussed above - exploitative and unjustifiable.
Was this helpful? Yes
By: Natalie
Nov 21, 2015
View all comments (1)
Dear 'thescreendoorslams' Thank you for your positive comments about the high level of customer service that our excellent staff have given you during your tenancy. The intelligent professional" people you have dealt with come at a price, as does the training and time we allow for them to care for all customers in the manner you have found, along with all the overheads of running the reputable professional letting agency through which you chose to rent, and which looks after you as a tenant b ...
Oct 08,2015
Minithumbup
Nicola Buckley
Natalie Williams
By:
Oct 08,2015
2 people found
this helpful
I received an email regarding changes in law for smoke alarms and carbon monoxide detectors. After sorting this out I had quite a few questions. My tenant has been in my property for a long time, and I was worried new laws were in place that I might have missed. I emailed Nicola with my queries, and almost immediately she emailed back with all the information I requested. She gave me all the relevant dates and details of everything that we were up to date with and gave me additional informat...
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Comment on agent fees
All fees we have paid to Temples for their service has been extremely good value.
Was this helpful? Yes
By: Natalie
Oct 13, 2015
View all comments (1)
Thank you for the recommendations Elaine, and for your lovely comments. Natalie - Director. ...
Oct 07,2015
Minithumbup
By:
Oct 07,2015
1 people found
this helpful
Temples Northwich have fully managed our residential properties for about four years. I cannot find fault with them and based on our experience would happily recommend them to other parties....
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Was this helpful? Yes
Sep 30,2015
Minithumbup
Steve Kitchen
By:
Sep 30,2015
0 people found
this helpful
An excellent service from Steve and the team ! Very professional and highly efficient. A delight to work with. Love the way they are so easy to communicate with - by email, phone.... They take a pride in ensuring that we fully understand the process and are aware of all the options. Any issues are highlighted immediately and we can feel completely confident that nothing is overlooked. Our property was let within a couple of days at the agreed rate and Temples deserve the praise they get from sat...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 28,2015
Minithumbdown
By:
Sep 28,2015
0 people found
this helpful
The communication levels are terrible. By far some of the worst customer service I've ever received. They offer no help what so ever to tenants, they charge extortionate fees for very little in return over £400 in fees just for them to provide you endless forms before moving in. The charges don't end there, They charge you to renew your contract and for leaving the property at the end of your tenancy. When you give them the compulsory two months notice they bombard you daily with ema...
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Was this helpful? Yes
By: Nicola Buckley
Sep 29, 2015
View all comments (1)
Dear Tenant01, Thank you for your review. I'm sorry to hear you feel that you have not had a good experience with Temples Northwich. Please be assured that I take your concerns very seriously and if you are able to contact me to let me know where you felt communication and customer service were not up to scratch, I can look into these areas in more detail for you. With regards to fees, we are on par with other agents in Northwich (and cheaper than several) as well as being very transparen ...
Sep 22,2015
Minithumbup
Richard Styles
Nicola Buckley
By:
Sep 22,2015
0 people found
this helpful
We have entrusted the agency with the lettings and management of our property for the past three years. The staff works as a team so all our queries are answered within 48 hours to take into account the time differential between the UK and North America. The property has been vacant no more than 2 months between tenancies. It was just enough time for us to do major needed repairs. The agency did a superb job in marketing the property, vetting out prospective tenants, monitoring and inspecting ...
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Was this helpful? Yes
By: Nicola Buckley
Oct 02, 2015
View all comments (1)
Thank you for taking the time to write a review and for sharing your experience with others Lehong and Tara. Your kind words are very much appreciated. Best wishes, Nicola Buckley (General Manager) ...
Sep 16,2015
Minithumbup
Becca Shannon
By:
Sep 16,2015
0 people found
this helpful
All the staff I dealt with at Temples Northwich were so kind an helpful, professional but so friendly & approachable, made the whole process of moving house so straightforward. I would highly recommend Temples Lettings Agency to everyone....
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Was this helpful? Yes
Sep 07,2015
Minithumbup
Nicola Buckley
Joanna Prescott
By:
Sep 07,2015
0 people found
this helpful
Temples have managed the letting of my mother's property for the last twelve months and during that time I have found them to be most professional in all aspects from finding a suitable tenant (within only a few days!), providing prompt monthly statements, regular inspections and reports back with their findings from Richard and James in their management and maintenance department. I have been most impressed and this removes all the worry and stress of letting out a property....
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Was this helpful? Yes
By: Nicola Buckley
Oct 03, 2015
View all comments (1)
I am glad we have impressed you Mrs Blay! Thank you for taking the time to review us. Best wishes, Nicola Buckley (General Manager) ...
Sep 01,2015
Minithumbup
Joanna Prescott
Natalie Williams
By:
Sep 01,2015
0 people found
this helpful
Temples manage our rental property in a very efficient and friendly way. Specifically, they have recently handled a delicate rental renewal process with our tenant and it has ended with a positive result all round....
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Was this helpful? Yes
Sep 01,2015
Minithumbup
By:
Sep 01,2015
0 people found
this helpful
Nikki and she was an absolute delight from start to finish. She went above and beyond her line of duty and is easily the most friendly and helpful estate agent I have ever dealt with. We managed to secure an ideal rental property quickly and without any hassle....
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Comment on agent fees
Never nice having to fork out money but after the service we received can see it was money well spent.
Was this helpful? Yes
Aug 23,2015
Minithumbup
By:
Aug 23,2015
1 people found
this helpful
I am very satisfied with everything. I was contacted after my request as soon as possible, much sooner than from other places, I was kept in contact every day. If I had any questions, I didn't have to wait for an answer for days, just for minutes. They did a great job, and made everything so that I can find the place I am looking for. Next time I'll choose only their services....
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Was this helpful? Yes
Aug 06,2015
Minithumbup
Emma Rielly
By:
Aug 06,2015
0 people found
this helpful
Emma was amazing throughout the whole process of Letting my Property. Extremely prompt and efficient. I would definitely recommend Temples....
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Was this helpful? Yes
Aug 05,2015
Minithumbup
Richard Styles
Nicola Buckley
By:
Aug 05,2015
0 people found
this helpful
Nicola provided a very professional service when she initially came to see me as a perspective letting agent. And explained the process very well, as I was new to the letting business. Any queries or questions I had were always answered promptly , particularly by Joanna, who also had excellent knowledge of the rental business. On the property management side. I was satisfied with the service, although there was an occasion when the agent did not use British Gas to attend an electrical fault...
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Was this helpful? Yes
Jul 31,2015
Minithumbup
Becca Shannon
By:
Jul 31,2015
0 people found
this helpful
This estate agent has been the most helpful in the search for a property in the Northwich area. Of 5 estate agents emailed, Temples called me back within 24 hours, with the next closest being 3 weeks later. They marked my criteria down and added me to the mailing list. Unfortunately I won't be letting with them, but I wish I were....
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Was this helpful? Yes
Jul 22,2015
Minithumbup
Felicity Bain
Natalie Williams
By:
Jul 22,2015
0 people found
this helpful
We have used Temples for the last 8 years as a 'finders' operation and they have been 100% successful. As owners of a neighbouring property our tenants become our neighbours for the short period they wish to rent - normally between house sale and purchase. This means that we are selective. Temples accept the challenge and their highly efficient team provide a responsive and professional service....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Jul 20,2015
Minithumbup
Steve Kitchen
Julie Mountford
By:
Jul 20,2015
0 people found
this helpful
Temples marketed, did all viewings, arranged and let me know and arranged all certificates needed as a landlady. Did all inventories and inspections. Organised all repair work and dealt with any issues. Always kept me informed of progress and work completed....
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Was this helpful? Yes
Jul 16,2015
Minithumbup
Nicola Buckley
Joanna Prescott
By:
Jul 16,2015
0 people found
this helpful
Since moving our apartment to temples, all the hassles we experienced with our previous managers disappeared. Temples are quick to act and ready to coordinate on all aspects of the property management. Temples expect and maintain top class lettings, and when things are not quite up to scratch, they provide maintenance options at very reasonable prices...
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Was this helpful? Yes
Jul 13,2015
Minithumbup
Becca Shannon
By:
Jul 13,2015
0 people found
this helpful
I found the temple agents to be the most approachable about the property. As I was travelling a long way to view, they were very accommodating and pleasant to talk to. They also kept me updated on the property. Very pleasant customer service....
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Jul 03,2015
Minithumbup
Richard Styles
By:
Jul 03,2015
0 people found
this helpful
Having previous experience working in both residential sales and lettings I had an awareness of what to expect, my previous agents did not meet that standard but since moving to temples they have excelled and gone over and above my expectations with their knowledge and professionalism. Issues which arose due to poor tenants placed by my previous agent have been resolved quickly with minimal disruption to the current tenants. They have a legal team which they liase with regularly which is brillia...
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Was this helpful? Yes
Jun 28,2015
Minithumbup
Becca Shannon
Nicola Buckley
By:
Jun 28,2015
0 people found
this helpful
The team at temples went above and beyond what we ever expected. We were in the middle of selling our property that had been delayed several times and they helped to negotiate with the landlord on our dream property. We have moved in and temples especially Nicola helped make this a pleasant smooth event in the middle of a very stressful time with our house sale. I wouldn't hesitate to recommend to a friend....
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Jun 23,2015
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Nicola Buckley
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Jun 23,2015
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My oven broke on Friday evening, on Saturday morning, I rang Temples and spoke to Nicola to inform her. I explained with it been Fathers day on the Sunday, I was cooking a big family meal for my dad. I was aware it was the weekend and not everyone would be available to come. Nicola was a big help, returned my calls and kept me updated. Nicola was very professional, friendly and very helpful. The result was fantastic as she found a company to come out and fix it, later that day. They were very ...
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Jun 23,2015
Minithumbup
Joanna Prescott
Nicola Buckley
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Jun 23,2015
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Temples assisted me in renting out my property for 3 years whilst I worked abroad. They provided a fully managed service to include, finding, checking and monitoring of tenants. I was kept updated with regular emails regarding rent payments, maintenance required and my yearly responsibilities as a landlady. Temples found good tenants and provided me with excellent, proactive communication channels. I would have no hesitation in recommending the services of Temples, Northwich to any prospecti...
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Jun 21,2015
Minithumbup
Emma Rielly
Nicola Buckley
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Jun 21,2015
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Knowledgable staff, who dealt with all my questions and queries in a professional and positive manner. One of the best letting agents in the area...
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Jun 07,2015
Minithumbup
Emma Rielly
Becca Shannon
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Jun 07,2015
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Very good service from the beggining to the end of the procedures and very helpful agents even for people coming from abroad. To recommend without any hesitation....
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By: Natalie
Jun 13, 2015
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Thank you for your review and recommendation Axel. Best wishes, Natalie (Director). ...
May 22,2015
Minithumbup
Richard Styles
Nicola Buckley
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May 22,2015
1 people found
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A great service nothing to much trouble defo a pleasure to deal with will defo recomened and when I get more property's I will be using temples...
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Comment on agent fees
Very good
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By: Natalie
Jun 13, 2015
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Thank you for taking the time to review us Jonathan. Best wishes, Natalie (Director) ...
May 15,2015
Minithumbup
Natalie Williams
Nicola Buckley
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May 15,2015
1 people found
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The service I have recieved has been second to none, communication has been excellent. A lovely team of hard working people xx...
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May 13,2015
Minithumbup
Natalie Williams
Nicola Buckley
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May 13,2015
1 people found
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We use Temples on a regular basis to find tenants for our properties in Northwich. They have never failed to find us good tenants and they are extremely helpful to us. They keep us well informed of the viewings they do and give us plenty of information about the tenants who will be renting our properties. They provide an excellent service and we would have no hesitation in recommending Temples to others....
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May 05,2015
Minithumbup
Steve Kitchen
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May 05,2015
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When we decided to let out our property it was very important that we find a reliable agent as the property is our home not a buy to let. With temples we feel that we have the ideal agent who keeps us informed on a regular basis and deals promptly with any issues that arise. The tenants are vetted and the property inspected on a regular basis giving us peace of mind....
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Apr 30,2015
Minithumbup
Steve Kitchen
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Apr 30,2015
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I am a landlady with a couple of property's all which are in the capable hands of Steve at temples and I am in the process of looking for more and they will be also be under temples helpful instruction. Steve and his team have always been helpful and professional and very fair with all my inquiries....
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Comment on agent fees
I think the fees are very fair
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Apr 30,2015
Minithumbup
Steve Kitchen
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Apr 30,2015
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I've rented a property in Nantwich from Temples for the last several years, during my time here I have found them to be polite, helpful and friendly, if I have any problems with the apartment they respond very quickly and get things fixed quickly. I would recommend them to anyone looking to rent a property in this area - and have!...
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Apr 29,2015
Minithumbup
Steve Kitchen
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Apr 29,2015
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To whome it may concern., Please find our reference for temples lettings agent of Nantwich. Our main point of contact has always been Mr Steve Kitchen, the general manager. Steve has always been polite and courteous, always professional and answering any queries, phone calls and emails promtly. We have no hesitation in recommending temples to any future customers....
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Apr 29,2015
Minithumbup
Becca Shannon
Richard Styles
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Apr 29,2015
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We secured this lovely 2 bed apartment for 6 month rental between selling (Shropshire) and buying (Hartford). From the viewing through to move, tenancy and now vacating - we have found Temples to be very helpful and professional in all dealings related to our tenancy. When a couple of minor issues arose (eg. towel rail), Richard was responsive and efficient in getting it sorted. Even their property team dealing with repairs were efficient and quick to sort things out well. Knowing their vettin...
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Comment on agent fees
Reasonable
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Apr 29,2015
Minithumbup
Nicola Buckley
Richard Styles
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Apr 29,2015
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Temples raise the bar for customer service. ALL the staff I deal with are incredibly helpful and extremely professional. The company has very high standards of service and they consistently deliver. Based on my experience I would not use any other agency to management my property....
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Comment on agent fees
Highly competitive for the service offered.
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Apr 28,2015
Minithumbup
Steve Kitchen
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Apr 28,2015
0 people found
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To whome it may concern., Please find our reference for temples lettings agent of Nantwich. Our main point of contact has always been Mr Steve Kitchen, the general manager. Steve has always been polite and courteous, always professional and answering any queries, phone calls and emails promtly. We have no hesitation in recommending temples to any future customers....
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Apr 26,2015
Minithumbup
Steve Kitchen
Julie Mountford
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Apr 26,2015
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Steve Kitchen and the ladies in the Nantwich office were really helpful and the advice true. I had just moved from London and planned to firstly try temporary accommodation prior to deciding where to live. Temples found me a great flat to begin with and then were very reasonable when I decided to buy, only seven months later. In fact Temples saved me a great deal of money insisting me not to buy a particular property, which I very nearly did. It would of lead to an immediate negative equity issu...
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Comment on agent fees
Reasonable.
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Apr 24,2015
Minithumbup
Steve Kitchen
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Apr 24,2015
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Fantastic service from temples. Have used them for over 10 years and only ever had good experience with them. Quick to sort problems and issues and very reliable....
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Apr 22,2015
Minithumbup
Felicity Bain
Joanna Prescott
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Apr 22,2015
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After a couple of poor choices with my rental property and other agents, I was very grateful to stumble across Temples Lettings in Northwich who said they would happily manage my rental in Winsford. I am glad that I have found an agent I am 100% happy with, and have been very thorough with ensuring that my property meets all legislation and take care of my property and tenants with regular visits. Through the entire process everyone has been professional, friendly and informative and I use the...
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Apr 22,2015
Minithumbup
Steve Kitchen
Julie Mountford
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