“If I said this was the worst experience of bu......”
2 Star Review
Jan 20,2023
By:
'Chandra'
Jan 20,2023
Branch: Bournemouth, 26 Poole Hill
Services: Sales (as a Buyer)
Sold price: £325
Would you recommend?: No
Postcode: BH2
Branch: Bournemouth, 26 Poole Hill
Sales (as a Buyer)
Sold price: £325
Postcode: BH2
1
people found
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If I said this was the worst experience of buying a property from this agent, it would be an understatement..
Selling in Nottingham and buying in Bournemouth.. a new build.
The offer was accepted in August 2022, and I put my property up for Sale.. An ...
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1
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5 Star Review
Dec 08,2022
By:
'Kam'
Dec 08,2022
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: BH6
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: BH6
0
people found
this helpful
Very helpful through the moving process. Paperwork was easy, staff were so helpful. I would never hesitate to make this my first stop. Thank you to John and the rest of the team :)...
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“Awful. Terrible. Stay away....”
1 Star Review
Nov 14,2022
By:
'Richie'
Nov 14,2022
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BH13
Branch: Bournemouth, 36a Southbourne Grove
Lettings (Prospective customer)
Postcode: BH13
0
people found
this helpful
Awful. Terrible. Stay away.
I had a horrible experience with this agent. Firstly the property I was looking at was grossly overvalued, and it was clear; you only had to spend an hour online comparing properties. The agents had clearly told the landlord this was ...
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“My experience in dealing with Taylormade was ......”
5 Star Review
Oct 15,2020
By:
'Paul'
Oct 15,2020
Branch: Bournemouth, 26 Poole Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 26 Poole Hill
Sales (as a Vendor)
Postcode: BH5
1
people found
this helpful
My experience in dealing with Taylormade was excellent they handled the sale of my property very professionally and the communication on events was always forthcoming,
Very good...
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1
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“The whole experience of renting a property was awful....”
1 Star Review
Sep 20,2020
By:
'Sarah'
Sep 20,2020
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: No
Postcode: BH6
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Tenant)
Rent PCM: £975
Postcode: BH6
3
people found
this helpful
The whole experience of renting a property through this letting agent has been horrendous. The only time when they were in any way helpful or polite was when I viewed the property and subsequently went on to rent it. Pretty much from the day I ...
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3
people found
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“Cool calm and collected! Cannot thank Ross an......”
5 Star Review
Jan 13,2020
By:
'Tina'
Jan 13,2020
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Vendor)
Sold price: £375000
Would you recommend?: Yes
Postcode: BH7
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Vendor)
Sold price: £375000
Postcode: BH7
0
people found
this helpful
Cool calm and collected! Cannot thank Ross and Daniel enough. They listened to me rant and swear with dignity and professionalism each time I thought the buy/sell was going to fall through. They were calm, attentive and polite. So much so they are now ...
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“Sell with them to be able to buy with them!...”
2 Star Review
Jul 03,2019
By:
'Jaycee'
Jul 03,2019
Branch: Bournemouth, 26 Poole Hill
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BH21
Branch: Bournemouth, 26 Poole Hill
Sales (Prospective customer)
Postcode: BH21
3
people found
this helpful
I guess my title says it all, I wanted to buy a property that was advertised on the market with them, but my mistake was I did not put my own property on the market with them. Their terms are £300 if you withdraw your property ...
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Comment on agent fees
I just feel a fee for withdrawing your property from the market is unusual and unfair. It smacks of unfair practice too.
3
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“Professional and helpful...”
5 Star Review
Jul 02,2019
By:
'Luke'
Jul 02,2019
Branch: Bournemouth, 26 Poole Hill
Services: Sales (as a Buyer)
Sold price: £195000
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 26 Poole Hill
Sales (as a Buyer)
Sold price: £195000
Postcode: BH5
1
people found
this helpful
Completed a purchase of a flat through Taylor Made last month, can't speak highly enough of them. Sam and Alannah were incredibly professional and helpful and excellent at staying in touch. Wouldn't hesitate to recommend them and would definitely use them if I were to ...
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1
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“A very warm and personable approach...”
5 Star Review
Jun 04,2019
By:
'Claire'
Jun 04,2019
Branch: Bournemouth, 26 Poole Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 26 Poole Hill
Sales (as a Vendor)
Postcode: BH5
1
people found
this helpful
Sam and Alannah at Taylor Made were exceptionally efficient and with a warm and personable approach. It was so refreshing not to have to explain who I was and my situation to a different person when phoning the office, which is what you get with ...
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1
people found
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1 Star Review
Jan 14,2019
By:
'GGC'
Jan 14,2019
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: BH1
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Tenant)
Rent PCM: £850
Postcode: BH1
0
people found
this helpful
Moved out over a month ago and no correspondence regarding our deposit. My correspondence has been ignored and team abrupt when I call the office. I was a tenant for over 5 years. In that time I was left with a manky bathroom and damp. I ...
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Comment on agent fees
Definitely over paid for the property we were in. Estate agents did nothing h for their fee, they didn’t even do an annual check for approx 2 years and lost their set of keys!
0
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2 Star Review
Sep 11,2018
By:
'ASR'
Sep 11,2018
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: BH6
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Tenant)
Rent PCM: £800
Postcode: BH6
1
people found
this helpful
I rented a number of flats through Taylor Made from 2008 to 2016. Initially, I was satisfied with their service in terms of locating an adequate property. It transpires that this is all they are good for.
The most significant problem arose when my integrated fridge/freezer ...
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Comment on agent fees
Average
1
people found
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“This agency is a real disaster. I view a flat ......”
1 Star Review
Feb 15,2018
By:
'Frederic'
Feb 15,2018
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (Prospective customer)
Rent PCM: £650
Would you recommend?: No
Postcode: BH1
Branch: Bournemouth, 36a Southbourne Grove
Lettings (Prospective customer)
Rent PCM: £650
Postcode: BH1
0
people found
this helpful
This agency is a real disaster. I view a flat that I really liked. I paid a reservation fee for it. I told them I have a notice of one month to give, the agent told me it was fine, he even called his office ...
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Comment on agent fees
outrageoue
0
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“I was a tenant with Taylor Made and have had ......”
1 Star Review
Sep 21,2017
By:
'Isaac'
Sep 21,2017
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BH63
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Tenant)
Postcode: BH63
1
people found
this helpful
I was a tenant with Taylor Made and have had a truly terrible experience trying to get my deposit back from them after I moved out. I would advise anyone to avoid them unless there is absolutely no other alternative and you aren't planning on ...
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Comment on agent fees
I have not rented with any other agent before so perhaps it is common place but Taylor Made will sting you every step of the way in terms of fees. You can only sign a 6 month contract when you move in, as I was there for the year I had to pay almost £200 after the 6 months was up to renew the contract.
1
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“Great service! The agency is friendly and cooperative and found ......”
5 Star Review
Jun 15,2017
By:
'Tom'
Jun 15,2017
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH6
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Tenant)
Postcode: BH6
0
people found
this helpful
Great service! The agency is friendly and cooperative and found me a place reasonably priced place as soon as possible. I would highly recommend them...
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0
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“As estate agents go, these guys at Taylor Made in ......”
5 Star Review
May 27,2017
By:
'Sandra'
May 27,2017
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BH4
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Landlord)
Postcode: BH4
0
people found
this helpful
As estate agents go, these guys at Taylor Made in Southbourne are probably the best. I've recently become a landlord and I didn't have a clue what was involved but they helped me all the way and have hopefully found me an ideal tenant. I'm ...
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0
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“We can't recommend Sam and the team at Taylor Made ......”
5 Star Review
Sep 07,2016
By:
'Mr'
Sep 07,2016
Branch: Bournemouth, 26 Poole Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BH1
Branch: Bournemouth, 26 Poole Hill
Sales (as a Vendor)
Postcode: BH1
3
people found
this helpful
We can't recommend Sam and the team at Taylor Made enough. Having previously tried to sell our flat we had encountered problems with inexperienced agents and didn't feel we were receiving a good service at all. Sam was a pleasure to deal with - always ...
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Comment on agent fees
Fees were competitive - no complaints
3
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“A truly dreadful experience.When moving in there was broken ......”
1 Star Review
Apr 20,2016
By:
'Warning'
Apr 20,2016
Branch: Bournemouth, 36a Southbourne Grove
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH5
Branch: Bournemouth, 36a Southbourne Grove
Lettings (as a Tenant)
Postcode: BH5
1
people found
this helpful
A truly dreadful experience.
When moving in there was broken glass on the floor, the toaster and kettle did not work, and there were several lightbulbs already out which were too high up to reach.
On departure they claimed the lightbulbs on me! (Costing £126 from ...
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What agent could do to change your mind?
Over priced considering the non existent effort
Attached Filesnbsp;
Comment on agent fees
Over priced considering the non existent effort
1
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“In what is often a stressful task, namely buying a ......”
5 Star Review
Mar 20,2015
By:
'adrian'
Mar 20,2015
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Buyer)
Postcode: BH5
1
people found
this helpful
In what is often a stressful task, namely buying a property, I found Ross extremely calm and professional; he made the whole process go extremely smoothly. He was always willing to give his time to help deal with any issues and it has been a ...
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1
people found
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“Ross was at all times punctual courteous and reliable. He ......”
5 Star Review
Dec 08,2014
By:
'Kate'
Dec 08,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Buyer)
Sold price: £185000
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Buyer)
Sold price: £185000
Postcode: BH5
0
people found
this helpful
Ross was at all times punctual courteous and reliable. He went beyond the call of duty a number of times. Hard-working and I trusted him - which means a lot! Would recommend this agent He also sold my property and the same applied. Not an ...
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Comment on agent fees
Acceptable
0
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“I can honestly say that Ross is an excellent negotiator ......”
5 Star Review
Oct 13,2014
By:
'Miss'
Oct 13,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Vendor)
Sold price: £295000
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Vendor)
Sold price: £295000
Postcode: BH5
0
people found
this helpful
I can honestly say that Ross is an excellent negotiator he has good people skills and is a very competent
and enthusiastic person. I was able to contact Ross and get a very quick response to my questions, I believe that he is an asset ...
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Comment on agent fees
The agents fees were very competitive in today's market I felt as though they earnt their fee, just a shame we have to pay VAT!
0
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“Ross provided an excellent personal service in a friendly but ......”
5 Star Review
Oct 13,2014
By:
'Ross'
Oct 13,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Vendor)
Sold price: £183000
Would you recommend?: Yes
Postcode: BH6
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Vendor)
Sold price: £183000
Postcode: BH6
0
people found
this helpful
Ross provided an excellent personal service in a friendly but professional manner and was very helpful in visiting the property to check security after we had vacated....
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0
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“Selling a leasehold property in need of a lease extension ......”
5 Star Review
Sep 17,2014
By:
'MH'
Sep 17,2014
Branch: Bournemouth, 26 Poole Hill
Services: Sales (as a Vendor)
Sold price: £130000
Would you recommend?: Yes
Postcode: BH2
Branch: Bournemouth, 26 Poole Hill
Sales (as a Vendor)
Sold price: £130000
Postcode: BH2
5
people found
this helpful
Selling a leasehold property in need of a lease extension can be a tricky and complicated business with no less than 3 sets of solicitors and 4 interested parties, all made particularly difficult if any one party is unresponsive. Despite the commission from the sale of my ...
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Comment on agent fees
as above
5
people found
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“Ross has a very professional approach. He always kept us ......”
5 Star Review
Aug 01,2014
By:
'Nicholas'
Aug 01,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BH6
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Buyer)
Postcode: BH6
0
people found
this helpful
Ross has a very professional approach. He always kept us informed of the progress of the purchase. He was very proactive in moving the sale along. Definintely would reccommend him and will be using the Branch to manage the letting of the property for us....
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“From my initial inquiry phone call Ross was most helpfull ......”
5 Star Review
Jun 23,2014
By:
'Andrew'
Jun 23,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Buyer)
Sold price: £360000
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Buyer)
Sold price: £360000
Postcode: BH5
1
people found
this helpful
From my initial inquiry phone call Ross was most helpfull in advising on a suitable property. His comments on properties we viewed were informative and helpfull.
Following the acceptance of the offer and during the sales process Ross kept me informed of progress.
As I ...
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1
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“Awful. 1. Agent passed gas bill of £900 from previous tenant onto ......”
1 Star Review
Jun 07,2014
By:
'Terry'
Jun 07,2014
Branch: Bournemouth, 26 Poole Hill
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: BH6
Branch: Bournemouth, 26 Poole Hill
Lettings (as a Tenant)
Rent PCM: £725
Postcode: BH6
3
people found
this helpful
Awful. 1. Agent passed gas bill of £900 from previous tenant onto me. Without my permission. The account was with British gas business with a standing charge of £100 pcm. Took several months to resolve. TM caused problem did not assist in resolving....
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3
people found
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“Taylor Made really helped me out, my previous tenant gave ......”
5 Star Review
Jun 06,2014
By:
'Martin'
Jun 06,2014
Branch: Bournemouth, 658 Wimborne Road
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: BH8
Branch: Bournemouth, 658 Wimborne Road
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: BH8
0
people found
this helpful
Taylor Made really helped me out, my previous tenant gave me notice and another agent was trying to source a tenant with no success. Taylor Made were recommended to me and they found a tenant within a week which was perfect, they also gave me ...
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“I dealt with Ross a few times throughout buying our ......”
5 Star Review
Jun 04,2014
By:
'John'
Jun 04,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Buyer)
Sold price: £137000
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Buyer)
Sold price: £137000
Postcode: BH5
0
people found
this helpful
I dealt with Ross a few times throughout buying our flat and found him to be really helpful, efficient, friendly and approachable and always with a very pleasant calming and 'positive' attitude....
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“These guys really knew their stuff Ross was friendly and ......”
5 Star Review
Jun 03,2014
By:
'Happy-fella'
Jun 03,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Vendor)
Sold price: £179000
Would you recommend?: Yes
Postcode: BH65
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Vendor)
Sold price: £179000
Postcode: BH65
0
people found
this helpful
These guys really knew their stuff Ross was friendly and knowledgable, he got the property sold within 3 weeks 10k over our expectations. Susie was always on the ball and keen to assist with anything she could. I can't recommend the whole team enough, they went ...
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“Ross was excellent from the very beginning when he assured ......”
5 Star Review
May 16,2014
By:
'Emily'
May 16,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BH5
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Vendor)
Postcode: BH5
0
people found
this helpful
Ross was excellent from the very beginning when he assured me that he would sell my flat within 7 days. He did not disappoint! Ross has a wealth of knowledge and coupled with his amenable and friendly manner this makes him a cut above the rest ...
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“Ross at Taylor Made exceeded all my expectations when it ......”
5 Star Review
May 12,2014
By:
'Mat'
May 12,2014
Branch: Bournemouth, 36a Southbourne Grove
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BH6
Branch: Bournemouth, 36a Southbourne Grove
Sales (as a Vendor)
Postcode: BH6
0
people found
this helpful
Ross at Taylor Made exceeded all my expectations when it came to dealing with the sale of my flat in Southbourne. We had put the flat on the market previously and had no offers and nothing but the usual frustrating interaction with the "other" estate ...
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