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Taylor & Wood

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Properties for Sale
Properties to Rent

Feb 19,2018
Minithumbup
By: 'Pat'
Feb 19,2018
0 people found
this helpful
I would like to thank Taylor & Wood estate agents for your friendly and efficient service I would recommend this company...
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Comment on agent fees
Good
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Feb 09,2018
Minithumbup
Ann
Carol
By: 'Sophie 174'
Feb 09,2018
0 people found
this helpful
As a first-time buyer, buying a house can be intimidating. When I put the offer on the house (which I now own), I had already had a bad experience with a very pushy estate agent trying to drive the price up on another house I ...
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Jan 12,2018
Minithumbup
Carol
Ann
By: 'Maria'
Jan 12,2018
0 people found
this helpful
Fantastic service 100% satisfied Carol and Ann made the process effortless and their compassion and kindness was phenomenal. Well done. Will definitely recommend Taylor & Wood....
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Jul 31,2017
Minithumbdown
By: 'NEVER USE THIS LOT'
Jul 31,2017
1 people found
this helpful
Absolutely shocking service - was told a few times they were poor but because they are local o thought I would give them a go - wow how wrong was I !! Arranged for them to come and value my property and they just didn't turn ...
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Jan 25,2016
Minithumbdown
By: 'Jennifer'
Jan 25,2016
1 people found
this helpful
From the outset Taylor and Wood have provided a very poor service. On many occasions when I have visited the estate agents to obtain an update, the paper folder could not be found and only after an extensive search around the office was the folder ...
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What agent could do to change your mind?
Although I paid the fee upfront at a reduced rate, given the poor service and the failure of the agent to make any attempt to sell the property, as stated above it is a complete waste of time and money.
Attached Files
Comment on agent fees
Although I paid the fee upfront at a reduced rate, given the poor service and the failure of the agent to make any attempt to sell the property, as stated above it is a complete waste of time and money.
Was this helpful? Yes
By: Claire
Feb 22, 2016
View all comments (2)
This matter has now been resolved. We do not take any criticism lightly and have discussed the comments raised with the client direct. We mutually agreed that it would be in the best interests of all concerned to remove Jennifer's property from the market immediately. We are disappointed to hear that although Jennifer received regular up-dates she was unhappy with our service. May we take this opportunity to wish Jennifer and her next estate agent every success with the sale of her property. ...
Oct 18,2014
Minithumbdown
By: 'Unhappy Landlord'
Oct 18,2014
1 people found
this helpful
Have had very poor service as a landlord. Do not return calls, fail to carry out tasks within agreed timescales. Failed to renew tenancy agreement on time, then signed tenant up at the wrong amount. Still waiting for them to resolve the issue after 1 month....
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What agent could do to change your mind?
Be more pro-active with tenants, remember that it is the landlords that pay you the fees, sort things out quickly when you make mistakes
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Feb 28,2014
Minithumbdown
By: 'DISGUSTED'
Feb 28,2014
1 people found
this helpful
Will never use again-ever-awful experience of staff and company regarding urgent repairs. Never call back/lost files/always out of office/not in today - keep you waiting 2 weeks at a time before they even bother to call you back and then deny all knowledge ...
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What agent could do to change your mind?
NEVER USE AGAIN
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Dec 14,2013
Minithumbdown
By: 'Kat & Robert'
Dec 14,2013
3 people found
this helpful
My partner and had made arrangement with this company to move a property in Mottram. We arrived at the property just before the agreed time, however the agent turned up 20 minutes late. This representative of Taylor and Wood did not apologise, nor did he introduce ...
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What agent could do to change your mind?
. Introduce themselves . Turn up on time . Answer basic questions . Have information on the property . Do not say you \'hate working weekends\' or ask the customer \'to hurry up\' due to your next appointment.
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Oct 17,2010
Minithumbdown
By: 'Francesca'
Oct 17,2010
3 people found
this helpful
To give this company one star is far too generous. - Never returned any calls - Didnt communicate any potential buyers despite offers being made on property - Lacked professionalism - Out of their depth at times - No paperwork re sale - No written ...
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Was this helpful? Yes



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