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Oct 27,2016
Minithumbdown
By:
Oct 27,2016
0 people found
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Not overly impressed. House took 10 months to sell and I felt I did most of the chasing. The person dealing with the viewings seemed to lose track of the interested parties and I would chase to make sure people who had expressed an interest were followed up on. My garage was left open after one viewing and after taking pictures and emailing to the branch received no acknowledgement. Despite saying I didn't want to do viewings (hence me using a high street agency) it seemed I was always...
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Comment on agent fees
Wish I had negotiated at the start rather than paying std ToB (1.5%)
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May 27,2015
Minithumbdown
By:
May 27,2015
0 people found
this helpful
Repeatedly failed to return calls. We arranged a second viewing planning to make an offer but were told person accompanying us could not discuss money. No follow up call. We rang, no call back- took 3 weeks to make an offer. Given information by agent which turned out, after exchange, to be false, we challenged agent who said we shouldn't believe anything not in writing. Agent effectively delayed purchase by weeks. Office staff also patronising ....
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Jul 11,2014
Minithumbdown
By:
Jul 11,2014
0 people found
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Am waiting to recieve call back on when would be appropriate to view a property with the hope to place an offer. But have waited all week for a call which have not recieved. Everytime I call there office I am promised a call back, but yes you have guessed right it never comes. Makes you think that vendors instruct these agents to sell there properties. But they cant even give a curtious call to a proceedable purchaser....
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Oct 02,2013
Minithumbdown
By:
Oct 02,2013
0 people found
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Ended up homeless as agent failed to sort paperwork at the time stated from day one went off on holiday without it seems dealing with anything and it seems she is incapable of leaving an out of office message or her colleagues of passing on this information. I am now out of pocket as the landlord got sick of them messing around I have been waiting and ready to go for a week. Incompetent shame I don't train in customer services because she sure needs training...
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What agent could do to change your mind?
Refund my money
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Jun 29,2010
Minithumbdown
By:
Jun 29,2010
0 people found
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I agree they are bullies I had loads of problems and they just don't care. I also paid all money up front. They never get back to you if you have a problem....
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Jul 01,2008
Minithumbdown
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Jul 01,2008
0 people found
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I went through the Yeovil office. The letting agent was scatty as hell. Couldnt spell anything right and took AGES to do something which should have taken 2 days max. Everything has been messed up (including my job) because they are lazy bints. I paid ALL my money upfront (deposit, months rent and admin fee money) and they still had the cheek to treat me shockingly bad. ...
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May 29,2008
Minithumbup
By:
May 29,2008
0 people found
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I found them to be honest and very helpful (not bullies as mentioned in other email - depends on the individual I suppose). The transaction was painless and smooth, and if/when we sell, we will certainly use them. They were very helpful in our property search, and went the extra mile, unlike most other Dorset agents....
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Jan 19,2008
Minithumbdown
By:
Jan 19,2008
0 people found
this helpful
Stay away from them. They are bullies....
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Dec 28,2007
Minithumbdown
By:
Dec 28,2007
0 people found
this helpful
not recommended...
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Awards won by Symonds & Sampson

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Firm rankings



Office 1
30 High West Street, Dorchester DT1 1UP
(1)
Office 2
23 South Street, Bridport DT6 3NU
(0)
Office 3
21 Salisbury Street, Blandford DT11 7AU
(2)
show all branches (10)
Office 4
2 Court Ash, Yeovil BA20 1HG
(0)
Office 5
Agriculture House, Market Place, Sturminster Newton DT10 1AR
(1)
Office 6
21 Salisbury Street, Blandford Forum DT11 7AU
(1)
Office 7
Trinity Square, Axminster EX13 5AW
(0)
Poundbury
Archpoint House, 7 Queen Mother Square, Dorchester DT1 3BY
(0)
Salisbury
89 Crane Street, Salisbury SP1 2PU
(0)
Sherborne
Abbey Corner, Digby Rd,, Sherborne DT9 3NR
(1)

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