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    Richard Sweet
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    Sue Sambrook
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    Courtney
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    Gregg
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    Kim Griffiths
No description available.

175 High Street
Rochester
Kent
ME1 1EH
01634 843300

 
Website not available

Properties for sale
Properties for rent
Jul 16,2015
Minithumbdown
By:
Jul 16,2015
0 people found
this helpful
I rented a flat for one year, payed a refundable deposit of 750 pounds, and got nothing to my account after I left, with no reply after 6 months, DON't ever consider renting through them!!...
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Apr 16,2015
Minithumbdown
By:
Apr 16,2015
4 people found
this helpful
We too have been ripped off by Richard Sweet. Our clients have just given notice and we have been told today that Sweet never paid the deposit into the DPS. We had trouble for about a year or so getting the rent from them. Our tenants were paying but had to continually chase to get payment. Eventually got rent paid direct from tenant. All makes sense now reading other comments. It appears cases have all been handed over to Greenleaf Property Services in Strood. Happy to get in touch A.C. Go thro...
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What agent could do to change your mind?
The agent has stolen money from us. Paying on time and putting tenants deposits into the DPS would help
Comment on agent fees
Very expensive for what they did
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By: Spencer Fortag
Apr 28, 2015
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I was very sorry to hear of peoples problems and losses with this company. Not only am I a local agent owner, I am also the regional representative for ARLA (Association of Residential Letting Agents) and its companies like this that affect the reputation of legitimately run Letting Agencies. ARLA regulated agents HAVE to carry Clients Money Protection insurance, which protects against this very situation. I know that is little help now, but certainly something to consider when instructing your ....
Apr 15,2015
Minithumbdown
By:
Apr 15,2015
1 people found
this helpful
I would like to attempt to contact all landlords who have been dealing with this company especially any who like us find that the tenants deposits have not been deposited in the DPS scheme....
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By: dave
Apr 20, 2015
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my tenants deposit was not put in the D P S and this prick has at least 4k of my money. surely what he is doing is fraud? some one on here saw him in argos, my god i wish i knew what he looked like. my e mail add is davidnewton6969@gmail.com.....
Apr 13,2015
Minithumbdown
By:
Apr 13,2015
1 people found
this helpful
AVOID - AVOID - AVOID! *****NB: For those of interest, we saw Richard Sweet in Argos at Hempstead Valley last Saturday (4 April 2015); my only wish is that we had the time to confront the weasel!***** We have been trying to get in contact with Sweet since 18 March 2015 and have had no luck; our emails have been ignored and the telephone was either not answered, directed straight to voicemail and now (as at 10 April 2015) has been cut off completely. Reading these reviews, it looks like we'r...
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By: Not amused
Apr 13, 2015
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Know the feeling, feel for you. I see they have a change of address, still on the high street I think, but not the postcode for their old Shop. Check it out and then go and sit in there like we did until they paid up and thankfully the cheque cleared.....
Apr 09,2015
Minithumbdown
By:
Apr 09,2015
3 people found
this helpful
I am owed at least £920.00 by Sweets Property Services since Nov 2014. Richard Sweet & Kim Griffiths both promised several times to pay the outstanding amount by the following day! This was not done. I am currently taking Sweets Property Services to court in order to recover the outstanding money. I will let others know of court ruling due on the 19th May 2015....
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What agent could do to change your mind?
Ok
Comment on agent fees
Ok
Was this helpful? Yes
By: Fuming Landlord
Apr 09, 2015
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It would appear that Sweets Property are shut and cannot be contacted. Mrs Sweet formed a new company last Oct called "My Sweet Property.com" . So Sweet Property may have gone bust and they walk away from the debts and start again!!!! Perfect for them. Look up the company at Companies House....
Apr 02,2015
Minithumbdown
By:
Apr 02,2015
2 people found
this helpful
Unfortunately they did not pay us the deposit paid to them by our tenants. We have been calling them since January, and they kept promising to pay the deposit into our account. Richard Sweet promised us that it would be paid into our account by the end of the day/ and then stopped answering the telephone. The tenants went down to the office today and appearantly it is closed down. We have already complained to the Ombudsman but they have not responded to the Ombudsman's letter either....
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By: Spencer Fortag
Apr 28, 2015
View all comments (1)
I was very sorry to hear of peoples problems and losses with this company. Not only am I a local agent owner, I am also the regional representative for ARLA (Association of Residential Letting Agents) and its companies like this that affect the reputation of legitimately run Letting Agencies. ARLA regulated agents HAVE to carry Clients Money Protection insurance, which protects against this very situation. I know that is little help now, but certainly something to consider when instructing your ....
Mar 24,2015
Minithumbdown
By:
Mar 24,2015
4 people found
this helpful
It is now fair to say that Sweet Property Services have gone to ground. After receiving reassurances that the arrears will be paid to me, I have been unable to make any contact by phone or email. Yesterday (Monday 23rd March) I visited their offices, only to discover they are closed, with a sign on the door citing family illness. I asked around the neighbouring business. No-one has been seen since the middle of last week....
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Mar 16,2015
Minithumbdown
By:
Mar 16,2015
2 people found
this helpful
Suffice to say that I am yet ANOTHER landlord whom Sweet have ripped off. Excuse after excuse after excuse. I now get the tenant to pay me directly as they simply can not be trusted. AVOID AT ALL COSTS. It doesn't matter how cheap they are to use, it will cost you more in the long run....
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Mar 03,2015
Minithumbdown
By:
Mar 03,2015
1 people found
this helpful
We are in the same position, as have not received any rent since October. We live abroad, but went back to Rochester 2 weeks ago to meet with Richard Sweet to try and resolve this issue. He promised us payments in 6 week instalments starting from last week to. Guess what we have still not received any money. We have gone to the ombudsman, however I can see from some other comments here, that others have taken the same route. Please can you let me know if the Ombudsman was helpful and helped reso...
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Was this helpful? Yes
By: Caroli
Mar 09, 2015
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can sympathise with you have had trouble also. Went to the office in December and sat until they issued. Cheque which actually cleared. then had problems getting deposit transferred and have finally got this. Ombusman is where I live in Salisbury but does not have much teeth to be honest. Who shouts loudest to be perfectly frank. Kim has a terrible problem to deal with every day. richard Sweet is an Asshole to be honest and souls be harressed seriously and not the poor office staff.....
Feb 15,2015
Minithumbdown
By:
Feb 15,2015
2 people found
this helpful
I could I would give this company ZERO STARS. They are worse then awful. This company consistently fail to pay rent to us, despite the tenant paying on time. They have failed to pay on time for over two years and twice the debt has amounted to more than £2,500. I have emailed the contact in accounts and she always tells me that the payment is on the way. Every time the payment fails to arrive. The only way we secured payment the last time it amounted to this much was for one of us to go an...
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
1 people found
this helpful
Liked the service from this little company and would use them again. Very good services, they were always knowledgeable and staff were efficient. The service from this little company was the best I have had from an estate agent and I would certainly recommend them....
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Comment on agent fees
ok
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
this helpful
5 star service!! I purchased my 3rd rental property via sweet property services and could not fault them, they even found me a tenant before i had the keys in my hand. I do not live in rochester or medway so the team at sweets helped me out massively with appointments and advise on local cleaning companies to save me time and money travelling back and forth. I am a very happy customer from buying to rental the staff at sweet were fantastic. I will definitely be recommending this company to my fr...
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Comment on agent fees
good value!!
Was this helpful? Yes
Jan 13,2015
Minithumbdown
By:
Jan 13,2015
5 people found
this helpful
I am sick and tired of telephoning and visiting this company to chase my money which they seem reluctant to pass on to me (several months outstanding at any one time - in breach of contract). The only response I get from them are excuses and lies! It seems Sweet Property Services was dissolved in October 2014 and Mysweetproperty.com is the current name of the company. Does anyone know if our contracts with Sweet Property Services are still legally binding?...
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What agent could do to change your mind?
Abide by the terms of the contract ie pay on time! Stop telling me lies.
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Jan 11,2015
Minithumbup
By:
Jan 11,2015
2 people found
this helpful
I had a fantastic experience both renting out and then selling a property through Sweet Property we were always kept fully up-to-date with any issues relating to the tenants, during the 3 years of renting the property out. On selling, Richard recommended a very efficient solicitor, dealt with all issues that arose within the day, consistently chased/caught up with/briefed ourselves, the buyers, and our solicitor, with frequent phone calls and emails to check on progress or alert us to any outsta...
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Comment on agent fees
good value
Was this helpful? Yes
Jan 11,2015
Minithumbdown
By:
Jan 11,2015
6 people found
this helpful
Like so many others on this site I am having terrible troubles getting my rental money from this shambolic company; I had a meeting with Richard Sweet in October who promised that everything would be sorted and that I would be paid up to date for outstanding invoices, but this has not happened. I also requested that the tenant pay their rent directly into my bank account, again this has not happened. BE WARNED there is something very dodgy going on in this company which I believe may also be f...
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What agent could do to change your mind?
Paid my rental money on time and acted as professional company!!
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By: Unhappy Bunny
Jan 13, 2015
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Having read the reviews on the website, I feel I must also warn all landlords to steer well clear of this company. I am constantly having to remind them to pay money owing to me. The company name has recently changed. Sweet Property Services was dissolved in October 2014. Does anyone know if that means our contracts with Sweet Property Services are no longer valid? I would ask Richard Sweet but can you believe anything he says?....
Dec 31,2014
Minithumbdown
By:
Dec 31,2014
7 people found
this helpful
Sweet Property Services were instructed to only find us tenants for a fee, as we have our own credit control dept. to collect rents. They took a years rent in advance from one tenant and refused to pass it over to us. For the last6 months we have been chasing them and can never get hold of Richard Sweet. This has resulted in our tenant having being extremely stressed and leaving the property and demanding the balance of the years rent paid returned to her. We could see that the tenant was very s...
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Nov 22,2014
Minithumbdown
By:
Nov 22,2014
7 people found
this helpful
This company is recycling rents.That is they are using one landlord's rent to pay another. Money paid by tenants does not 'belong' to the letting agent.Trading in this way is fraudulent and should be reported as such.Landlords letting through this agent should beware if they go out of business and have not paid deposits into the government scheme the repercussions are disastrous.People using this agent should get together to share legal costs to get properties,rents and deposits back....
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What agent could do to change your mind?
Paid the rents!Not lied persistently.
Comment on agent fees
Fees should not be payable when the service was worse than shoddy.
Was this helpful? Yes
Nov 21,2014
Minithumbdown
By:
Nov 21,2014
8 people found
this helpful
Like other Landlords always chasing Sweets for payment of the rent paid by the Tennant. Th e Contract entered into was for them to pay after 7 days, never do. Has gone seriously downhill. tennant paid on 26th September for Oct still waiting payment as well as the one the tennant paid on 4th Nov. Have spoken to the Property Ombudsman and wrote which they acknowledged, but after the 15 days Deadline they have not replyed!!!! They are truly awful Company, they seem not to care that people have mo...
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By: Jagsby
Mar 03, 2015
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We are in the same position, as have not received any rent since October. We live abroad, but went back to Rochester 2 weeks ago to meet with Richard Sweet to try and resolve this issue. He promised us payments in 6 week instalments starting from last week. Guess what we have still not received any money. We have gone to the ombudsman, however I can see from some other comments here, that others have taken the same route. Please can you let me know if the Ombudsman was helpful and helped resolv....
Nov 09,2014
Minithumbup
By:
Nov 09,2014
5 people found
this helpful
I am constantly ringing and going in their office because my rent is not being forwarded to me on time. My father is in a care home and this money pays his care fees so its needed to pay for it. They tell me money has been allocated but the owner doesnt authorise it so its not paid to my fathers account. I am not the only person this happens to as i have read reviews on their website. They say in their terms of business that tenants will be charged if rent is not paid on time so surely its a bre...
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Nov 02,2014
Minithumbdown
By:
Nov 02,2014
3 people found
this helpful
I have seen all these bad reviews and feel that I must join in. I had the wisdom of not using Sweet to manage the property and I only asked them to find the tenant for two flats. However for one, it took me a lot of efforts to have to chase them for the balance of money after the tenant paid them the first month rent and deposit. As I had to register the deposit with 30 days with DPS, when it got too close, I decided to pay the deposit to DPS out of my own pocket first! For a second case, my ten...
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Oct 28,2014
Minithumbdown
By:
Oct 28,2014
6 people found
this helpful
Like so many other reviews my advice is STEER WELL CLEAR OF SWEET PROPERTY SERVICES AT ALL COSTS! My tenant has paid his rent on time each month and Sweet still haven't paid me. I have had to go to the Property Ombudsman and am also taking legal action against Sweet. I took my property away from them in September and the new professional agent is still trying to get the DPS deposit back! God knows what they have done with that! I even looked on the companies house website for information ...
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Oct 24,2014
Minithumbup
By:
Oct 24,2014
0 people found
this helpful
Courtney was one of three agents who valued my property before I chose to place it on the market. I went with Sweet Property Services because of Courtney's very professional yet down-to-earth attitude. I really appreciated her approach and felt straight away that she was being honest without a big sales pitch. She took photos all around the property straight away and spent the time to ensure that she had good, well lit shots of each space. Throughout the selling process, Courtney and Gregg an...
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Comment on agent fees
Value for money
Was this helpful? Yes
Oct 23,2014
Minithumbdown
By:
Oct 23,2014
8 people found
this helpful
Hi all Landlords........ Having acquired 3x2bed flats from Bellway homes, and having been highly recommended that sweets properties was the cream of lettings in the area ,we wasted no time in surrendering our 3flats under full management with sweets........Goshhhhh the first encounter of endless money excuses was when we realised they actually owed us over £5000.00 in rental payments but then we had to drive over an 1.5hrs on numerous occasions to their offices to demand what was due to...
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By: Bug
Dec 03, 2014
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I'm in the same boat & going to take them to court!!! Fed up with their deceit, lies & bad business practice!!! As they are in breach of contract (i.e. not paying for over two months at a time) how much actual notice can I give them before they owe me a hell of a lot more?? Please advise? Thank you.....
Jun 17,2014
Minithumbup
By:
Jun 17,2014
0 people found
this helpful
Sold and Rented with Sweet Property Services twice in the last five years and at all times they have been excellent. Found them trustworthy, honest and upfront. Good little company in Rochester friendly and would use them again without hesitation....
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May 21,2014
Minithumbdown
By:
May 21,2014
3 people found
this helpful
Steer well clear of this so called Estate Agency, they are very deceitful and "have lied to me" at any opportunity. They send buyers to you who are business associates of theirs without disclosing their relationship and try and get your property for far less than market value for their associates. Official complaint made....
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Apr 22,2014
Minithumbup
By:
Apr 22,2014
0 people found
this helpful
Both Courtney and Sue have been excellent throughout the whole of my dealings with Sweet Property Services over the last year and have taken time to help me with the complicated letting process. I am a first time landlord and was helped through at every stage, mostly by Courtney and her colleagues they have been great and very friendly. On our first meeting I remember, Courtney sat me down and devised a strategy to ensure my property was let in the best possible letting condition. Later on, she ...
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Mar 28,2014
Minithumbdown
By:
Mar 28,2014
7 people found
this helpful
I would strongly advise Landlords stay well clear of this business. I have had this company \'manage\' my property for the past 18 months and as soon as I am able will be taking it back. My main issue is that consistently every month I am having to chase them for MY rent to be deposited into my bank account - even though the tenant is paying the rent on time. The contract I signed states I should be paid within 10 working days. This seldom happens and is usually up to double that. Even speaking ...
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Feb 13,2014
Minithumbup
By:
Feb 13,2014
0 people found
this helpful
Sweet Property Services were absolutely brilliant they let my home very quickly and were excellent well done the team at Sweet...
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Jan 10,2014
Minithumbdown
By:
Jan 10,2014
6 people found
this helpful
Keep well clear, I was a tenant of this agent and they are scamming and deceitful. They tried to tell the landlord that they had returned our deposit to us yet they told us that the landlord needed our deposit to clean the property and fix outrageous things that we had broken or we\'re not working since we left. They were unaware that we had the landlords contact details and called to see what we had done wrong and apologise if necessary. Since then I have met a few other tenant that hav...
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Dec 09,2013
Minithumbup
By:
Dec 09,2013
0 people found
this helpful
Both Sue and Kim have been excellent throughout the letting process. I am a first time landlord and was helped through the process at every stage. On our first meeting Richard sat down with me and devised a strategy to ensure my property was in the best possible letting condition. Later on Sue helped put timescales together so that I was comfortable about when the property was let. Throughout the process they have both answered all of my questions, kept me up to date and gone beyond the service ...
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Richard Sweet - upload your photo Richard Sweet
11 reviews

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Sue Sambrook - upload your photo Sue Sambrook
4 reviews

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Courtney  - upload your photo Courtney
5 reviews

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Gregg  - upload your photo Gregg
1 reviews

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Kim Griffiths - upload your photo Kim Griffiths
4 reviews

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