Swallows Property Letting
1.9/5, 13 reviews
23% recommended
75% lettings valuation accuracy
60% lettings fee satisfaction



Property Features

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...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 75% 60% £675 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 3 1 7 0 0 0 0 0 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
Property Redress Scheme
Swallows Property Letting Branches (view all 2)

“Avoid at all cost the conditions they expect ......”

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Feb 22,2022
Minithumbdown
By: 'ben'
Feb 22,2022
2 people found
this helpful
Avoid at all cost the conditions they expect you to live in are disgusting as you can see from the photo attached of a massive hole in our bathroom floor we have complained about for months along with black mould in bedrooms bathroom and living ...
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“stay away!!...”

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Jan 18,2021
Minithumbdown
By: 'sam'
Jan 18,2021
0 people found
this helpful
Went to view a property that was on the same land as a lovely lady who owns converted stables. We were toured around by her as she was happy to do so. Andrew then turned up and immediately gave off an arrogant way about him. ...
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“As a landlord, I rent out 2 properties throug......”

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Oct 30,2019
Minithumbup
Angelika
By: 'Ms'
Oct 30,2019
0 people found
this helpful
As a landlord, I rent out 2 properties through Swallows and have done for several years now. To date I have found them very professional and thorough and better than other agents in both the Frome and Bath areas I used in the past. So far ...
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“We made the huge mistake of dealing with Swa......”

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Jul 19,2019
Minithumbdown
By: 'Jon'
Jul 19,2019
0 people found
this helpful
We made the huge mistake of dealing with Swallows in Frome.Moved into our property Sept.2018 with a number of issues that were to be attended to as soon as we moved in.Just 2 items were done, as of today we still have a heating/...
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“Avoid them!...”

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Apr 18,2019
Minithumbdown
By: 'Tam'
Apr 18,2019
2 people found
this helpful
Unprofessional, discriminatory and rude. I went in to ask these ladies some questions as I was interested in renting and I was told that I wouldn't get a place, as I was a single parent on a low income - even though I have the ...
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“Horrendous...”

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Apr 12,2019
Minithumbdown
By: 'Katie'
Apr 12,2019
1 people found
this helpful
Worst agency ever. Mistake after mistake. Still made to pay high agency fee, despite becoming illegal in couple of months. Carefree, aggressive and unprofessional management. Whole experience was horrendous and very stressful. Stay clear!...
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Comment on agent fees
BAD
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“Poorly managed - lack of communication....”

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Jul 16,2018
Minithumbdown
By: 'Tower'
Jul 16,2018
3 people found
this helpful
Poor management overall - Swallows referred to the wrong property twice by e-mail to the landlord - hugely unprofessional. Communication limited and deadlines never met financially despite written terms of service....
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Comment on agent fees
Shockingly out of touch with reality.
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“Very difficult to deal with, sly. Did nothing to help ......”

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Feb 04,2018
Minithumbdown
By: 'pen1'
Feb 04,2018
6 people found
this helpful
Very difficult to deal with, sly. Did nothing to help when needed, Not honest with tenant or landlord.. would not recommend.....
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Comment on agent fees
Total rip off.. money for nothing..
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“I truly cannot express fully how helpful and kind they ......”

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Oct 26,2017
Minithumbup
Claire
By: 'Elizabeth'
Oct 26,2017
2 people found
this helpful
I truly cannot express fully how helpful and kind they all were in Swallows. Particularly Claire, who I felt really went beyond what her job called for to help us move into our new home. She was compassionate and empathic, beautiful to discover within this ...
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Comment on agent fees
it is as it is..
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“During our entire tenancy Swallows made us feel unworthy human ......”

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Aug 03,2017
Minithumbdown
By: 'Disgruntled'
Aug 03,2017
6 people found
this helpful
During our entire tenancy Swallows made us feel unworthy human beings Everything we requested was ignored or denied People rent for a variety of reasons not always because they are unemployed/unable to buy/benefit scroungers. We have been treated with prejudice & *, receiving intimidating, offensive ...
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Comment on agent fees
Rather expensive for little return - the Agent is only on the side of the Landlord NOT the tenant. No support whatsoever for the tenant
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“Swallows have taken over our property from another agency in ......”

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Feb 21,2017
Minithumbup
Claire
By: 'A.'
Feb 21,2017
0 people found
this helpful
Swallows have taken over our property from another agency in the area, and what a difference. They have efficiently dealt with problems that already existed at the property and have been quick in responding to communication. I would heartily recommend them to any landlord. Thanks ...
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“Overall a very poor experience, including:1. Overcharged for minor works ......”

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Apr 11,2014
Minithumbdown
By: 'Bobdoone'
Apr 11,2014
13 people found
this helpful
Overall a very poor experience, including: 1. Overcharged for minor works e.g. £75 to mow and prune a very small garden! 2. Refused to get 3 quotes for a major repair (over £3000), and told "why do you need 3 quotes, you earn enough from the property"! 3. Very difficult to ...
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“I should state at the start that as well as ......”

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Jan 16,2014
Minithumbdown
By: 'WARNING'
Jan 16,2014
15 people found
this helpful
I should state at the start that as well as renting houses for the last 7 years I am also a landlord. I could write an entire essay and back it up with pictures but all I can say is that our experience with this company ...
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What agent could do to change your mind?
Gone out of business
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Swallows Property Letting

Regional Awards won by Swallows Property Letting

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