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    Claire
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Oct 26,2017
Minithumbup
Claire
By: 'Elizabeth Thomas'
Oct 26,2017
0 people found
this helpful
I truly cannot express fully how helpful and kind they all were in Swallows. Particularly Claire, who I felt really went beyond what her job called for to help us move into our new home. She was compassionate and empathic, beautiful to discover within this world. There are so many people looking for houses, she could easily have found someone else to move into our new home, but I feel she walked with us and helped...was a beautiful feeling...deeply grateful to her and Swallows agency....
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Comment on agent fees
it is as it is..
Was this helpful? Yes
Aug 03,2017
Minithumbdown
By: 'Disgruntled WILTS'
Aug 03,2017
1 people found
this helpful
During our entire tenancy Swallows made us feel unworthy human beings Everything we requested was ignored or denied People rent for a variety of reasons not always because they are unemployed/unable to buy/benefit scroungers. We have been treated with prejudice & *, receiving intimidating, offensive phone calls & emails from Caroline who didn't research her facts before threatening that we could never rent again. Renting through this agent has caused much distress & we advise peopl...
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Comment on agent fees
Rather expensive for little return - the Agent is only on the side of the Landlord NOT the tenant. No support whatsoever for the tenant
Was this helpful? Yes
Feb 21,2017
Minithumbup
Claire
By: 'A. Wallace'
Feb 21,2017
0 people found
this helpful
Swallows have taken over our property from another agency in the area, and what a difference. They have efficiently dealt with problems that already existed at the property and have been quick in responding to communication. I would heartily recommend them to any landlord. Thanks again Claire....
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Apr 11,2014
Minithumbdown
By: 'Bobdoone'
Apr 11,2014
9 people found
this helpful
Overall a very poor experience, including: 1. Overcharged for minor works e.g. £75 to mow and prune a very small garden! 2. Refused to get 3 quotes for a major repair (over £3000), and told "why do you need 3 quotes, you earn enough from the property"! 3. Very difficult to get hold of them e.g. sent 3 emails with no response after 3 working days. 4. Charges for change of tenant are excessive (compare the local competition). 5. Tenant informed us they also have a very...
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Jan 16,2014
Minithumbdown
By: 'WARNING - AVOID!'
Jan 16,2014
11 people found
this helpful
I should state at the start that as well as renting houses for the last 7 years I am also a landlord. I could write an entire essay and back it up with pictures but all I can say is that our experience with this company was just terrible. They lied, they did nothing and they ended up taking deposit money off us and I have since found out that they know the cause of damage was natural as I had explained but still took our money anyway If you rent off them be prepared to hear the phrase &quo...
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What agent could do to change your mind?
Gone out of business
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