Suttons (Austin Lee) Ltd
3.7/5, 9 reviews
67% recommended
0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

The team at Sutton's boasts more than 65 years of combined experience spanning three decades, our knowledge of Coventry and the surrounding villages and towns is extensive and arguably incomparable.We pride ourselves in setting the highest standards of customer care and satisfaction. As a predominantly family business our approach means ... show more The team at Sutton's boasts more than 65 years of combined experience spanning three decades, our knowledge of Coventry and the surrounding villages and towns is extensive and arguably incomparable.

We pride ourselves in setting the highest standards of customer care and satisfaction. As a predominantly family business our approach means that we treat you and your family, whether landlords, tenants, property purchasers or vendors with care and attention that we believe you agree is not offered anywhere else in the market. We genuinely believe that we go the extra mile.

We offer flexibility in the products that we offer with pricing geared to make selling or letting your home as affordable as is possible. Our bespoke product allows you to get the right fit so you don't spend on services you will never use. Thanks to our family orientated philosophy we have made many repeat customers with whom we have a strong relationship. Much of our new business is through referrals from existing customers; we feel this is the highest accolade a business can receive.

We have invested in up to date technology to streamline our processes and deliver industry leading customer service, every member of the team has access to the platform from the office and remotely to allow the to stay in touch with ongoing transactions.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £150,000 £150,000
Lettings 100% 99% £695 £1,485
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 3 2 0 0 0 0 1 1
Areas covered
  • CV1
  • CV6
  • CV7
  • CV12
  • CV2
  • CV8
  • CV3
  • CV9
  • CV4
  • CV10
  • CV5
  • CV11
Address

2 The Quadrant
Coventry
West Midlands
CV1 2EL
02476 525111

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS DPS
Latest Properties

No Properties

“Was very sorry to leave suttons after 11great......”

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Feb 15,2024
Minithumbup
Megan
By: 'Brian'
Feb 15,2024
0 people found
this helpful
Was very sorry to leave suttons after 11great years with them , they were always helpful and polite whenever we spoke and problems with the property were always addressed. Megan and Melissa in particular went above and beyond for me always and was a pleasure to ...
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By: MELISSA AUSTIN
Feb 15, 2024
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Thank you so much for your lovely review and feedback Brian! Also, thanks for being such a great tenant for so many years, we are sad to see you leave but wish you all the best for the future and if you ever look to move again, please dont hesitate to contact us! Best wishes, Suttons Team :) ...

“AMAZING RENTAL VALUATION AND SERVICE...”

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Mar 17,2023
Minithumbup
Megan
By: 'Matthew'
Mar 17,2023
1 people found
this helpful
I came to Suttons with wanting some advice of an investment property i was looking at purchasing through another agent. Megan from Suttons provided me with some amazing pointers and information needed to become a new landlord. Once the property completed she visited and provided ...
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“We as a family have used Suttons Estates for ......”

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Mar 17,2023
Minithumbup
Megan
By: 'Lolly'
Mar 17,2023
1 people found
this helpful
We as a family have used Suttons Estates for a long time, their customer service is outstanding, the go above and beyond for you, nothing is to much hassle. Would highly recommend this company....
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“I have been renting with Suttons for over 3 y......”

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Mar 10,2023
Minithumbup
Melissa
By: 'anton'
Mar 10,2023
0 people found
this helpful
I have been renting with Suttons for over 3 years and have never had any issues. They are always very professional and friendly, happy to help with any queries. Not like any other agency I have dealt with in the past. I would not want to ...
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“Excellent Letting service....”

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Mar 10,2023
Minithumbup
Megan
By: 'MALCOLM SMITH'
Mar 10,2023
0 people found
this helpful
Excellent Letting service provided by Megan, Gina & Jodie, supported by Ryan in sales and Manager Melissa. The team work well together with regular feedback and professional communication throughout the whole Letting process with a pro - active approach. The team effort resulted in a better ...
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“Great experience with Suttons estate agents, ......”

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Feb 02,2022
Minithumbup
Megan
By: 'DC Properties'
Feb 02,2022
0 people found
this helpful
Great experience with Suttons estate agents, after trying several different agents and having a terrible experience I can’t recommend Suttons enough. The process was personal and professional, I wouldn’t trust any other agent to manage my property portfolio! Thanks to everyone at Suttons ...
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“Where do i start.I loved all suttons properties that ......”

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Apr 11,2017
Minithumbdown
By: 'Katie'
Apr 11,2017
3 people found
this helpful
Where do i start. I loved all suttons properties that i look at online, especially this one flat. I arranged a viewing, and the women was 10 minutes late, she then didnt give me any helpful information about the flat AND forgot the forms for me ...
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Comment on agent fees
Prices were brilliant. Just rubbish service
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“I arranged to view this property on 17.09.14 @ 15.30. I was told ......”

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Sep 18,2014
Minithumbdown
Paul
By: 'Singh'
Sep 18,2014
3 people found
this helpful
I arranged to view this property on 17.09.14 @ 15.30. I was told that the agent had to show me around the property as the owner was in residential care. I arrived on time but there was no one to meet me so I called Agent and spoke ...
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What agent could do to change your mind?
Employ staff that can handle calls from the public in a more professional manner. At the moment your staff are very arrogant.
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“I have dealt with many lettings agents before but none ......”

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Sep 05,2013
Minithumbdown
By: 'Prospective'
Sep 05,2013
2 people found
this helpful
I have dealt with many lettings agents before but none with this sort of lack of professionlism. Having arrived at my first location to view the house. I waited outside for the letting agent. Observing a couple leave the apartment block she greeted me with ...
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Vendor Fees

1.5%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 17/03/2023, 5:54 PM by melissa austin
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.suttonsestates.com/page/15-complaint-procedure
Last updated at 4:54 PM 17/03/2023 by melissa austin

Awards won by Suttons (Austin Lee) Ltd

Regional Awards won by Suttons (Austin Lee) Ltd

Individual Branch Awards



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