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30 New Union Street
West Midlands
02476 525111

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Sep 18,2014
Sep 18,2014
1 people found
this helpful
I arranged to view this property on 17.09.14 @ 15.30. I was told that the agent had to show me around the property as the owner was in residential care. I arrived on time but there was no one to meet me so I called Agent and spoke to Paul who also originally arranged the viewing. He told me that I should have re-confirmed my appointment and that as I had not done so the appointment had been cancelled. I have no problem with this but the least Suttons should do is advise potential buyers of th...
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What agent could do to change your mind?
Employ staff that can handle calls from the public in a more professional manner. At the moment your staff are very arrogant.
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Sep 05,2013
Sep 05,2013
0 people found
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I have dealt with many lettings agents before but none with this sort of lack of professionlism. Having arrived at my first location to view the house. I waited outside for the letting agent. Observing a couple leave the apartment block she greeted me with a "You for the viewing ya?". Walking up the stairs not a word from her - about the property or its surrounding area. Upon entering the flat - she walked in placed herself in a stationary position and said absolutely nothing regar...
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