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    Jonathan Martin
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    Rob Kenyon
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    Justin Sparkes
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    Emma Martin
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    Sam Sharples
  • Dean Heywood
    Dean Heywood
  • Karen Hellenis
    Karen Hellenis
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    Maaria Khan
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    Scarlett Chester-Roberts
We are a family run agency based in Manchester City Centre. We pride ourselves on a friendly service doing the very best when any of our clients are looking buy, rent, sell or let. Call 0161 832 9922 to discuss your property needs.

229 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 832 9922

 
www.suttonscityliving.co.uk Properties for sale
Properties for rent
Sep 21,2017
Minithumbup
Scarlett Chester-Roberts
By: 'John'
Sep 21,2017
0 people found
this helpful
Scarlett is very helpfull. I higly recommend when you want to let a property. She is very good at resolving any issues. She does her job very promptly....
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Good
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Sep 19,2017
Minithumbup
Dean Heywood
By: 'KPD'
Sep 19,2017
0 people found
this helpful
Dean is professional, polite, hugely capable and refreshingly down-to-earth. Twice now he has rapidly found new tenants for my apartments, assisted with furnishing the apartments as required. Dean advocated well on behalf of prospective tenants, was able to understand and impartially seek to marry our competing interests around viable compromise, was willing to accept my decision to reject some offers with courtesy and good humour while continuing to work tirelessly to bring in new applicants....
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Sep 18,2017
Minithumbup
Dean Heywood
Scarlett Chester-Roberts
By: 'Lucy'
Sep 18,2017
0 people found
this helpful
Dean and Scarlett were very helpful throughout the whole process of renting a property from Suttons. They were on hand with all queries and were delightful to deal with....
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Sep 15,2017
Minithumbup
Karen Hellenis
By: 'Srini'
Sep 15,2017
0 people found
this helpful
Karen was absolutely brilliant to deal with. She was friendly, flexible and really professional, and put us at ease communicating with us regularly throughout the sales process. Her efficiency and organisation ensured we were able to complete quickly! Thanks Karen, I look forward to working with you again...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 15,2017
Minithumbup
Dean Heywood
Scarlett Chester-Roberts
By: 'Faizah'
Sep 15,2017
0 people found
this helpful
Really helpful and friendly staff members in particular Dean and Scarlett. Everything was done promptly and in a professional manner....
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Sep 14,2017
Minithumbup
Karen Hellenis
By: 'Gary Mancheater'
Sep 14,2017
0 people found
this helpful
I found Suttons and Karen very proffessional, if I wanted another look at the apartment there was never a problem Karen was always very helpful...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Rares'
Sep 08,2017
0 people found
this helpful
Very professional and easy step by step instructions provided to get me all set up. An overall hassle free experience....
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Sep 08,2017
Minithumbdown
Dean Heywood
By: 'Heya'
Sep 08,2017
0 people found
this helpful
Everything before signing the contract was good. Dean helped us with any questions we had regarding the property and even made it easy for us signing the contrac even though I was not in the country at point. The only problem came once the contract was signed. Dean wouldn't be as responsive as he was before the contract was signed and wouldn't seem to put any effort to reach us or check on how we were doing with the flat....
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Comment on agent fees
Bad
Was this helpful? Yes
Sep 01,2017
Minithumbup
By: 'Nick M'
Sep 01,2017
0 people found
this helpful
All round good experience. Helpful, friendly staff! Mostly dealt with Scarlett who has been fantastic. If you are looking for a smooth positive experience then give Suttons City Living a call....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 15,2017
Minithumbup
Rob Kenyon
Karen Hellenis
By: 'Ken (overseas landlord)'
Aug 15,2017
0 people found
this helpful
We appointed Suttons to act on our behalf as overseas landlords for the sale of our property and i can honestly say they were a pleasure to do business with. They were very efficient and professional throughout the process and we were informed of every move on a regular basis. I would have no hesitation in recommending Suttons to act on our behalf again if the need ever arose. Rob, Karen and Jonathan were professional in their work and my only regret is that we did not find them years ago to man...
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Comment on agent fees
Very Fair rate was negotiated.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Karen Hellenis
By: 'Amber'
Aug 08,2017
0 people found
this helpful
Karen has been extremely helpful throughout the whole process. Having had a few hiccups along the way, Karen was able to help it run smoothly, and efficiently. Would fully recommend working with her as she was always eager to help, empathetic and friendly. Many thanks Karen....
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Comment on agent fees
N/A
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Aug 08,2017
Minithumbup
Karen Hellenis
By: 'Bazza'
Aug 08,2017
0 people found
this helpful
Very helpful and friendly all round. Ready to help and advice when needed. Very professional all round. Would recommend to others....
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Aug 07,2017
Minithumbup
Karen Hellenis
By: 'Alison B'
Aug 07,2017
0 people found
this helpful
I was just prospecting and finding out what the offers were on the market for flats to buy, and I was delighted with Karen's efficiency to respond, as well as her professionalism. She explained to me what the stages of the process were, I am now more informed and will definitely come back once I am ready to invest in property. Thanks for your lovely smile Karen!...
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Aug 07,2017
Minithumbup
Karen Hellenis
By: 'Alison B'
Aug 07,2017
0 people found
this helpful
I was just prospecting and finding out what the offers were on the market for flats to buy, and I was delighted with Karen's efficiency to respond, as well as her professionalism. She explained to me what the stages of the process were, I am now more informed and will definitely come back once I am ready to invest in property. Thanks for your lovely smile Karen!...
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Aug 05,2017
Minithumbdown
By: 'Lou'
Aug 05,2017
1 people found
this helpful
I was very disappointed with *the agent who was to show me a property. I waited for half an hour outside the property and he did not turn up. After 15mins I called the office and I was told he should be there soon. After another 15 mins I called the office again but at it was then closed I left a voicemail explaining I was still there and to please call me back asap. I received a missed call and voicemail at 10.30am the next morning from Sam telling me to call him back. When I called him ba...
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Was this helpful? Yes
By: Robert Kenyon
Aug 08, 2017
View all comments (1)
Dear Lou, Please can you contact my office on 0161 819 4722 to discuss this further with you. I take complaints like this very seriously as we pride ourselves on a friendly, helpful service, and I believe your comments to be unfair in this instance. I looked into this with Sam in our office, and he has showed me his call log on his mobile, showing that he made calls to your mobile at the time you were supposed to be meeting him, he was also stood with another estate agent who was waiting for s ...
Jul 31,2017
Minithumbup
Rob Kenyon
By: 'The Atkinsons'
Jul 31,2017
0 people found
this helpful
Suttons have successfully managed our Manchester City centre property for years, they sort any problems quickly and are always available to answer any questions we have. We recently decided to sell the property, Suttons have dealt with the process brilliantly, getting a great offer for us in a very short space of time. Can't thank them enough, in particular Rob Kenyon, Justin and Karen stand out for their efforts. Great team!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 19,2017
Minithumbup
Karen Hellenis
Rob Kenyon
By: 'Thepooles'
Jul 19,2017
0 people found
this helpful
We have been Landlords with Suttons for quite a few years, they have always ensured good tenants, looked after them and us very efficiently, we recently decided to sell and we found them extremely good at finding a buyer and assisted us greatly through the process, many thanks to a great team, special thanks to Rob and Karen....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Dean Heywood
By: 'Colin H'
Jul 13,2017
0 people found
this helpful
I must commend Suttons in general and Dean in particular for the customer service they provide and for their efforts on my behalf. Nothing was to much and despite the problems caused by the previous tenants the agent remained calm and delivered on time minimising the problems for me as the incoming tenant. No, Suttons and Dean are to be commended on a friendly efficient service, and should be very proud of the job they do....
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Comment on agent fees
Value for money for what is an excellent service.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Dean Heywood
By: 'Andrew'
Jul 07,2017
0 people found
this helpful
Excellent service. Very informative show of the property. Listen to requirements and demands and managed to effectively meet these. Was very quick and kept me informed of everything that was going on....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 07,2017
Minithumbup
Karen Hellenis
By: 'Simon W'
Jul 07,2017
0 people found
this helpful
Karen has been absolutely fantastic. Initially she correctly identified my rather particular requirements and matched me up with the apartment I have just bought. Using her insight, she managed to do this before it had officially come onto the market which was a great benefit. Throughout the process there was a number of issues with the solicitors not communicating between themselves but Karen was always on hand and provided the essential link to get things moving! She also provided regular u...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 04,2017
Minithumbup
Karen Hellenis
By: 'Cal'
Jul 04,2017
0 people found
this helpful
Karen has been so helpful throughout my tenancy agreement with Suttons organising resolutions to various issues that myself and my roommate had. However, where she was most helpful was being a go between with solicitors for when I was purchasing the flat I had been renting. Karen was so patient and helpful and took the time to explain things fully. The purchase would not have gone through without her help!...
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Jul 03,2017
Minithumbup
By: 'Thanos'
Jul 03,2017
0 people found
this helpful
This agency has been very friendly and very helpful! I don't have anything to complain, and as a satisfied tenant, I'd definitely recommend it....
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Jul 02,2017
Minithumbup
By: 'John Mc'
Jul 02,2017
0 people found
this helpful
I bought my property in 2004 with the help of Suttons who were great. In 2010 I rented it out and Suttons assisted with this too and have managed the property for me ever since. I find them helpful and responsive. In my experience they stike a balance between tenant and landlord/owner. If there are issues they have been helpful and listened to my needs. Staff are friendly....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Jun 30,2017
Minithumbup
Dean Heywood
By: 'Susan'
Jun 30,2017
0 people found
this helpful
Had a brilliant experience using Sutton living. Dean was absolutely brilliant from the get go. He answered my questions and made sure I had all the information I needed. The flat was perfect and lived up to my expectations. Great young man and a credit to your firm....
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Jun 26,2017
Minithumbup
Dean Heywood
Rob Kenyon
By: 'Pei'
Jun 26,2017
0 people found
this helpful
A bit of problem with the email communication (Dean had problems with receiving my emails), might be just because of the email system? Other than that everything went good and smooth....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 23,2017
Minithumbup
Dean Heywood
By: 'Katie H'
Jun 23,2017
0 people found
this helpful
Dean was very patient and helpful with us! Efficient, reliable, and available whenever we had any questions! I would recommend him to anyone!...
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Jun 23,2017
Minithumbup
Karen Hellenis
By: 'Mrs M'
Jun 23,2017
0 people found
this helpful
Karen was a great help, and so efficient. Looking forward to doing a lot of business with you. Many thanks...
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Jun 22,2017
Minithumbup
By: 'Colin'
Jun 22,2017
0 people found
this helpful
Have used Suttons for 3 years after a bad experience with another Manchester managing agent. They are enthusiastic, knowledgable and professional....
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Comment on agent fees
Good - negotiable
Was this helpful? Yes
Jun 22,2017
Minithumbup
By: 'Clare'
Jun 22,2017
0 people found
this helpful
Suttons are the best agents we have dealt with. They are professional, knowledgeable and helpful. You can rely on them to deal with everything, keeping you in the loop as necessary. Highly recommend....
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Jun 19,2017
Minithumbup
Dean Heywood
By: 'Claire'
Jun 19,2017
0 people found
this helpful
Excellent communication which helped us get a property quickly and efficiently without any issues. I would definitely recommend to anyone looking to rent in Manchester City Centre....
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Areas covered
  • M1
  • M2
  • M3
  • M4
  • M15
  • M21
  • M20
  • M5

NAEA ARLA NALS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 47 3 17 0 27 1 7 2

Job vacancies

Please see a list of jobs available

Agent Fees

Sales fee

1.5% including VAT of the agreed selling price

Letting Fee

Let & Manage letting fee is £445 including VAT and 12% including VAT management fee

Let Only fee is £600 including VAT

Inventory Fee is £60 including VAT

Application fee

Suttons City Living charge an application fee of £200 including VAT per tenant applying for a property. There is an additional charge of £50 including VAT per guarantor
Last updated at 1:04 PM 30/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:42 PM 12/03/2015 by allAgents

Awards won by Suttons City Living

Individual Branch Awards

Manchester, M3 4EN

Jonathan Martin - no image available Jonathan Martin
Director
17 reviews

About Jonathan No description set View full profile
Rob Kenyon - no image available Rob Kenyon
Sales Manager
20 reviews

About Rob No description set View full profile
Justin Sparkes - no image available Justin Sparkes
Property Manager
6 reviews

About Justin No description set View full profile
Emma Martin - no image available Emma Martin
Director
18 reviews

About Emma No description set View full profile
Sam Sharples - no image available Sam Sharples
Property Consultant
6 reviews

About Sam No description set View full profile
Dean Heywood Dean Heywood
Property Consultant
25 reviews

About Dean No description set View full profile
Karen Hellenis Karen Hellenis
Property Consultant in Residential Sales
33 reviews

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Maaria Khan - no image available Maaria Khan
Property Manager
3 reviews

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Scarlett Chester-Roberts - no image available Scarlett Chester-Roberts
Administrative assistant
3 reviews

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