Reapit

We are an estate and letting agent and have using ReapIT for several years now. Whilst the product is generally good, the support is woefully poor. By way of example: Yesterday 67 of our data records have been corrupted due to an "upgrade". No call from our Accounts Manager, no apology from ... Read Full Review

We swapped to Reapit after their slick marketing and helpful manner. We were hopeful that this would be a simple system to use. However we could not of been more wrong. Its slow, full of errors, and their is no after sales support or problem solving. The helpful people soon disappear when you sign ... Read Full Review

I've used four other software packages apart from Reapit and it easily the worst of them. It is difficult to use, non-intuitive, and their database of 'tutorial cards' invariably leave out some vital step or other aspect of the issue that you cannot know that you are unaware of - because to ... Read Full Review

Reapit is categorically the least intuitive and least user friendly software for estate agency you could have. It starts with the moronic pretext that people are either buyers or sellers, whether residential or lettings. It should start with the registration of the client ALWAYS and followed by ... Read Full Review

Reapit for Small Business is atrocious. It’s like buying a dog & barking yourself or buying a car and finding it comes as a kit. Patchy and unhelpful tutorials - ok if you have endless time & are a computer whizz - otherwise don’t touch it with a bargepole. Mark nice guy but unsympathetic about ... Read Full Review

We were asked to help a small estate agency implement the ReapIt API into their website in November 2021. After months of to-ing and fro-ing (March 2022), we finally have the website doing what we want - displaying Sales and Lettings along with their Status. Not exactly ground-breaking or ... Read Full Review

We as an independent business could not have been happier with the service we received from everyone within Reapit. From the very first consultation until the very recent end of a very successful transfer of CMS we have felt that whoever we have dealt with within the company was on hand to ... Read Full Review

Very pleased to be using Reapit for our front to back lettings service (branch, property management and now accounts). Very comprehensive system, with good backup and support. Of particular note was the ease with which we were guided through the process to transition to using Reapit for our ... Read Full Review

I have just taken over the management of an independent estate agency in Essex. The system they have in place has its faults so having used Reapit while I was at Countrywide I thought I would give them the a call to find out costs, timescales etc of using them as a supplier. I left a message with ... Read Full Review

Not only is Reapit the most excellent software, their customer service is second to none. I am just a single office business yet I have a dedicated account manager who proactively keeps in touch and makes sure that we are getting the most out of the product. Jo also responds in a flash to emails ... Read Full Review

Reapit have provided our agency software and support for almost a decade and quite frankly they just keep on getting better and better. The quality of what they provide is superb and they are always there with support. Totally reliable and trustworthy and always happy to go the extra mile. Add in ... Read Full Review

Very happy with RPS and can see why the vast majority of leading agents have gravitated towards it. From my point of view the reporting is an absolute winner, feels different to so many systems where the information is locked away and its impossible to extract easily. I also like that I can ... Read Full Review

We started using Reapit back in 2012 and can honestly say it has been a fantastic investment for the business. The support we receive is second to none and our account managers are always on hand to offer on-going training and to ensure we are maximising the system to is full ... Read Full Review

This is by far one of the best software providers I've used. Its really easy to use and always on hand to help when ... Read Full Review

Having used different software in the past and being frustrated by the lack of innovation and speed of change VERY HAPPY The system itself is first class and truly easy to use ... Read Full Review

As many agents do we have a number of different suppliers who we do business with, but its a sign of the trust that we have with Reapit that I count them as only one of two real partners to us here at Pygott & Crone. RPS as a system is the first thing our team log in to on a daily basis and ... Read Full Review

We have been working with Reapit and using RPS for many years now and from the first day we transferred over to RPS our agency has gone from strength to strength. RPS has enabled us to adapt & evolve our business and methods to improve the way we work across all aspects of our business. From the ... Read Full Review

Reapit works brilliantly for our expanding business. They are the perfect fit for our company and it makes our job a lot easier having a partner like Reapit who really understands our ... Read Full Review

After previously using Encore Live and Jupix I can safely say that Reapit is head and shoulders above the other software companies as it works in a logical and effective way. They seem to be more in tune with what ( good ) estate agents need , and as they say on the tin , they are tried and tested. ... Read Full Review

We are totally impressed with the REAPIT software, with its ease of use and functionality which is streets ahead of the competition. The software is evolving which means it is ahead of the game with the changing face of estate agency. The implementation was made as stress free as possible with the ... Read Full Review