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    Olivia Merewether
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    Jack Billinghurst
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    John Mollison
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    Ria Fiander
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    David Odunlami
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    Nikita Gibson
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    John Mollison
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    John Mollison
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    Jack Billinghurst
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    Jake Norburn
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    Will Ashworth
No description available.
Jun 07,2016
Minithumbup
By:
Jun 07,2016
Featured Review
3 people found
this helpful
There is always a swift friendly response to any issue - but it would be nice to have no issues that need resolving. Although the response is swift the following action isn't always (ie please remove the let sign from the front of the property- good to let people know the property is successfully let- but its been over a month now). Had to amend the inventory quite substantially but moved in smoothly couple of annoying niggles as to be expected, eg took a while to get a second front door key, ...
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Comment on agent fees
fees consistent as with all agents- way too much for credit referencing, the usual 'admin fees' and advanced rent as to be expected
Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
Featured Review
4 people found
this helpful
I have been a landlord since October 2014 and used Sunflower Lettings before then to rent my first home in Tunbridge Wells and since that time I have also used them to find tenants. They have consistently worked hard to find me suitable tenants and quickly so that my properties are not left vacant for any time. I am very happy with my relationship with them and hope to continue working successfully with them in the future. They are conscientious and thorough and their fees are reasonable for the...
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Comment on agent fees
Good
Was this helpful? Yes
May 25,2016
Minithumbup
By:
May 25,2016
Featured Review
3 people found
this helpful
It's tough searching for a letting remotely - we were not in the country and needed to find a place to live. We found it generally really frustrating with little communication (no one seemed to take us seriously from across the pond). Olivia at Sunflower was exactly the opposite: very responsive, helpful and showed us properties that were originally outside of our comfort zone, but helped us negotiate them into our band. When we arrived straight from the airport, we moved into more than just a...
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Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
Featured Review
1 people found
this helpful
I have been so impressed with the professionalism and helpful attitude of the agents at Sunflower. From Jake Norburn who was my initial contact and was courteous and helpful both on the telephone and in arranging our viewings to Ria Fiander who has been supporting me with the paperwork and any questions I have had with regard to the let. If I have left a message for them to return my call, they respond as soon as they are able with a positive can do attitude....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
Featured Review
4 people found
this helpful
I would consider myself to be a small portfolio Landlord and have been letting property for 20 years in and around TW. I have recently used Sunflower for the first time to let a property in central TW. I found the TW team and in particular David Odunlami extremely dedicated. As with everything, things came up, but the important thing is that once identified they were resolved. I genuinely believe they want to provide their clients with a good service....
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Comment on agent fees
The fee was comparable to other letting agents I use.
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
1 people found
this helpful
The team have been really helpful with any issues that I raised to them. Will in particular has been a great help from the start! His enthusiastic attitude and helpful hand has been great and has really played a part in our option to choose the flat that we did! He was extremely helpful arranging viewings at short notices and provided a mass amount of information extremely helpful to us as we are first time buyers / renters!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
1 people found
this helpful
i found the agent so easy to contact and they are so helpful. Also, i got to meet my landlords at the early stage which set a positive note for me....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
1 people found
this helpful
Jake was very helpful and enthusiastic. He got what l wanted and only sent me or showed me properties within the parameters that l had asked for. Also he didn't call too often, just called and left a message for me to get back rather than constantly trying to get hold of me....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Moving internationally, as we have, is very challenging. But everyone we have dealt with at sunflowers letting has gone above and beyond to help us. Even with the extreme time differences, luncinda would make sure we had all the information we needed as soon as possible, even if this meant her working outside of office hours. Ria and lucindia have been a real support with some teething issues we had with our property. I would highly recommend this company as a tenant....
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Comment on agent fees
For the amount of help we needed with our move, the fees seen reasonable.
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
1 people found
this helpful
I was really impressed by David s skills. He is really professional, flexible and available to listen his clients. He quickly understands customer's needs. I would definitely suggest him....
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Comment on agent fees
Quite high compare to the other country.
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
1 people found
this helpful
I couldn't recommend Jake enough! He has been a brilliant help throughout the search of my property and has made things as stress free as possible for me. Even went to the point of doing viewings outside work hours to fit into my schedule, Something many other agents would not do. Most off all he is genuinely a really nice chap, If you want a quite stress free move I highly recommend sunflower lettings!...
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Comment on agent fees
Agent fees are affordable in comparison to some.
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
1 people found
this helpful
Sunflower Letting were a delight to do business with. From our first enquiry to our tenant arriving they offer us superb support. Our tenant was vetted, checked and double checked my Sunflower Letting, we couldn't ask for more suited tenants. We were delighted with the letting service John and his team offered us....
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Comment on agent fees
Perfect
Was this helpful? Yes
Jan 28,2017
Minithumbup
By:
Jan 28,2017
1 people found
this helpful
Very polite and proffessional young man followed through with my enquires and took an interest in my needs , phoned when said ,( not like most agents ) We'll done Jake and thank-you...
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Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
2 people found
this helpful
Sunflower are an outstanding letting agency who genuinely care about their tenants. I would highly recommend them to any future tenants and landlords for the service they offer...
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Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
2 people found
this helpful
The team have been really helpful with anything you raise and helped me right through the process. There was a real sense of welcome to my new home and the staff at sunflower were always able to allay any concerns I had and made for a smooth move in....
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Comment on agent fees
In line with all agents fees I've come across.
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
2 people found
this helpful
Jake was very friendly and helpful. Would definitely consider using Sunflower Lettings again based on my experience of dealing with him....
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Comment on agent fees
N/A but Agent's fees for tenants should be banned.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
1 people found
this helpful
Just a quick review for Sunflower Lettings in Sevenoaks. The service I have received in letting several flats in Sevenoaks has been second to none. Particular thanks go to Ria and Jake under the guidance of John Mollinson . All three people have been a delight to work with Many thanks from Ken Beaum,ont...
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Comment on agent fees
good. very good value for money
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
3 people found
this helpful
Its often very difficult to find historic information and details regarding letting agreements when I fail to file in an orderly and accessible system. In desperation, I contacted Ria Flander for help and within a few minutes the information was confirmed. Awesome service....
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Comment on agent fees
Excellent
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
1 people found
this helpful
Fantastic agent and great service from start to finish, i would most definitely recommend to friends and family for the service alone....
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Was this helpful? Yes
Dec 21,2016
Minithumbdown
By:
Dec 21,2016
2 people found
this helpful
They wouldnt care about routine maintenance and repairs of the property. Very slow responding to emails. Unprofessional. Very unhappy with their service. We would not recommend...
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Was this helpful? Yes
Oct 24,2016
Minithumbdown
By:
Oct 24,2016
5 people found
this helpful
WATCH OUT FROM THESE PEOPLE - We have had a terrible experience while trying to rent a flat with this agency. Firstly the property has been misrepresented during the viewing and then we have been left HOMELESS for 2 weeks as they failed to inform us that they rented the flat in between the old tenant moving out and us moving in. After agreeing a THIRD MOVE IN DATE and signing a third contract the property was inhabitable and full of mould. We have currently LOST OVER 2000£ and looking to g...
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Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
1 people found
this helpful
I have only really dealt with Nikita as she dealt with pretty much everything at the property I was renting. Very helpful, always responded to me straight away either night or day. She is asset to sunflower lettings....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Excellent level of service from the outset - professional, polite but very friendly and approachable when answering questions from a first-time tenant. Prompt response to all enquiries and the letting process was managed seamlessly....
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Comment on agent fees
Fees were acceptable and equivalent to other letting agents
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
1 people found
this helpful
A really good communication and service. It was a seemless process and i would recommended them for any perspective tenant....
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Comment on agent fees
Competitive.
Was this helpful? Yes
Aug 13,2016
Minithumbup
By:
Aug 13,2016
0 people found
this helpful
Very helpful, answered every question i had, would recommend to friends and family. Very friendly and helpful whenever I needed something answered...
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Was this helpful? Yes
Aug 13,2016
Minithumbup
By:
Aug 13,2016
0 people found
this helpful
David is very professional and attended to our request promptly. We were able to find a good property as the way we wanted....
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Comment on agent fees
reasonable
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
1 people found
this helpful
I would definitely be using this company again. Even though they could't find me a suitable property. They kept me updated with properties available. David & his staffs are always cheerful, helpful and put my at easy when i was looking for properties to rent....
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Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
3 people found
this helpful
My friend ad I have been renting for Sunflower almost to years now. We are moving this coming week into another flat with them. The Manager and his staff have been really helpful....
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Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
1 people found
this helpful
This agent took a great deal of trouble in finding me suitable tenants for my property. They even went to the trouble of getting a rent guarantee agreement from this tenants father. On one occasion, when the tenant was late in paying the rent this was very efficiently and effectively followed up. As a consequence of this the problem never re-occurred. I would recommend this agent to anyone....
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Comment on agent fees
Good - particularly taking into account the consistently excellent standard of customer service
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
2 people found
this helpful
John and the team at Sunflower have always found me suitable tenants quickly avoiding my property being vacant and helping me feel secure and confident about renting my apartment. Above all they make it seem easy due to their energy and positivity. Christine Orpington...
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Comment on agent fees
I think their fees to me as a landlord are reasonable for the service provided
Was this helpful? Yes
Jul 24,2016
Minithumbup
By:
Jul 24,2016
2 people found
this helpful
I have moved house a lot in my life and I can say that David and Sunflower lettings are by far the best estate agents i've ever dealt with. After having a bad experience from my last letting agent I was very grateful to receive efficient and friendly service from Sunflower Lettings. David is a top bloke kept me informed and made the whole experience stress free and with a smile! If only all estate agents were as reliable!...
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Comment on agent fees
Fees are middle of the road, not the cheapest agency fees around but when you get good service you don't mind paying the fees so much!
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
3 people found
this helpful
Nikita and Sunflower have always been helpful and efficient at sorting out any problems at the property. Any emails or phone calls are dealt with promptly...
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Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
3 people found
this helpful
Keen to get someone in for us and in the end it worked out fine. Hassel free process, no complaints. Will use Sunflower again....
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Comment on agent fees
Fee's are acceptable.
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
3 people found
this helpful
David and the team were great, very efficient and they kept me informed at all stages of the process which was made simple with their experience of the letting industry....
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Comment on agent fees
Very reasonable, great value for money!
Was this helpful? Yes
Jul 04,2016
Minithumbdown
By:
Jul 04,2016
6 people found
this helpful
Overall we have been extremely unhappy with the service provided by Sunflower. Their lack of professionalism and constant lying made our stay in the property very stressful. The only positive to speak of is Olivia. She was very nice when showing us the property and the reason we took it, however the rest of the branch simply were not good at their jobs. It began a week before we moved in when they suddenly changed the move in day, despite having given in our notice and paid removal men fo...
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Comment on agent fees
They charge fairly standard fees for referencing and admin costs. However, considering the lack of attention to detail with regards to the contract (failed to get our names correct and then refused to change it), inventory and general trouble shooting, their fees are too much.
Was this helpful? Yes

DPS


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Last updated at 10:13 AM 22/06/2016 by David Odunlami

Complaints Procedure

Please contact the office or email info@sunflowerlettings.co.uk
Last updated at 10:13 AM 22/06/2016 by David Odunlami

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