Stuarts Residential Ltd
5/5, 87 reviews
100% recommended
94% lettings valuation accuracy
99% lettings fee satisfaction
We are an independently owned Company specialising in property management and investment advice from our office in Wells. show more We are an independently owned Company specialising in property management and investment advice from our office in Wells.
Stuarts Residential - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 99% £395 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 0 26 0 0 0 0 0 6 0
Areas covered
Address

The Nib, Priory Health Park, Glastonbury Road
Wells
Somerset
BA5 1XJ
01749 672 678

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Lettings TPOS TDS SAGEagent
Latest Properties

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“Dependable, effective and knowledgeable...”

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Oct 22,2019
Minithumbup
Stuart Nash
Lydia
By: 'Rebecca Johnson'
Oct 22,2019
0 people found
this helpful
Dependable, effective and knowledgeable - Stuarts have managed my properties for years. With the increasing legislative framework surrounding property lettings, it has become really important to find a letting agent that you can trust to give you down to earth and relevant advice. Stuart has ...
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“Great letting agent!...”

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Oct 13,2019
Minithumbup
By: 'Nick'
Oct 13,2019
0 people found
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Stuart has managed my property for the best part of a decade, whilst ive been overseas. He's always been trustworthy and comes back to me. The quality / tenure of tenants has always been good too. Highly recommend....
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“A very professional team providing a reliable......”

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Oct 03,2019
Minithumbup
Stuart Nash
Lois
By: 'Anne Croll'
Oct 03,2019
0 people found
this helpful
A very professional team providing a reliable and quick service . . . . . . . . . ....
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“Good service from all at Stuarts Residential.......”

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Oct 02,2019
Minithumbup
Lois
Stuart Nash
By: 'Clive Wyatt'
Oct 02,2019
0 people found
this helpful
Good service from all at Stuarts Residential. Kept informed thought out the whole process and a tenant fond quickly. Would Recommend...
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“Stuart and crew helped us to find a tenant at......”

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Jul 10,2019
Minithumbup
By: 'Nigel Dawes'
Jul 10,2019
0 people found
this helpful
Stuart and crew helped us to find a tenant at a time when we needed to act quickly. They were very effective in all aspects of the find, contract, and move in process. Would definitely use them again, thank you....
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“100% Great...”

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Jul 04,2019
Minithumbup
By: 'Gareth'
Jul 04,2019
0 people found
this helpful
I’ve always found Stuart’s to be really helpful and friendly and understanding. Was with them for two and a half years and it was always a positive experience with lovely staff and I was a happy tenant! Thank you all! :)...
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“Superb, efficient and friendly team at Stuart......”

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Jun 30,2019
Minithumbup
By: 'Kimberley Schmassmann'
Jun 30,2019
0 people found
this helpful
Superb, efficient and friendly team at Stuarts Residential. They went out of their way to get our quick move sorted in time, even answering to our queries out of office hours! Thanks a lot!...
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“Professional and helpful...”

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Jun 18,2019
Minithumbup
Lydia
Lois
By: 'Gregory Butler'
Jun 18,2019
0 people found
this helpful
Stuart and his team have been an absolute pleasure to deal with. We quickly found a perfect property for my family to rent and the Stuart's team went out of their way to ensure that we secured it. Information was requested and dealt with quickly ...
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Comment on agent fees
In line with market fees and based on the service received worth every penny.
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“Excellent...”

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Jun 14,2019
Minithumbup
Lydia
Stuart Nash
By: 'Beth'
Jun 14,2019
0 people found
this helpful
I have had nothing but positive dealings with Stuart's Redsidential. I always find them to be very responsive and friendly. Nothing is too much trouble and I will continue to both use and recommend them as agents....
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Comment on agent fees
Very reasonable
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“Above and Beyond...”

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Jun 11,2019
Minithumbup
Lois
By: 'Adèle Huck'
Jun 11,2019
0 people found
this helpful
I am really pleased with the service that Stuart's provides. Lois is efficient, organised, assertive and knowledgeable. It was very reassuring working with Lois on a problem with the boiler in my flat. Lois arranged for a plumber to visit the property and address the ...
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Comment on agent fees
Good, I find them very reasonable.
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“Excellent Service...”

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Apr 17,2019
Minithumbup
By: 'SBC'
Apr 17,2019
0 people found
this helpful
After being let down by our previous agents, Stuarts Residential took over the property. From day one the service has been excellent. I've found the staff very knowledgeable, friendly and efficient. I couldn't recommend them all highly enough....
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“Very good...”

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Apr 12,2019
Minithumbup
By: 'Keith Gill'
Apr 12,2019
0 people found
this helpful
I have found all staff members to be courteous, polite and efficient at all times. The fees charged are very competitive....
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Comment on agent fees
I have found fees to be very reasonable.
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“A very nice experience....”

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Apr 12,2019
Minithumbup
Lydia
Stuart Nash
By: 'Casian'
Apr 12,2019
0 people found
this helpful
It was a nice experience, very helpful all the time, quickly and correct , help me to get all my answers....
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Comment on agent fees
Fair
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“fantastic...”

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Apr 11,2019
Minithumbup
Stuart Nash
Lydia
By: 'Ryan'
Apr 11,2019
0 people found
this helpful
fantastic communication through out my letting process, nothing is ever a problem or issue, stuart,lydia & lois great team. thankyou for your help...
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“Great start to a new relationship...”

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Nov 23,2018
Minithumbup
By: 'Paul'
Nov 23,2018
0 people found
this helpful
Since our old letting agent joined forces with Stuarts Residential we have been impressed by the service provided by Stuart, Lois and the team. It was a turbulent time and matters were handled with patience and care and we are very grateful for that. We ...
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“Top team...”

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Nov 09,2018
Minithumbup
By: 'Pete F'
Nov 09,2018
0 people found
this helpful
During my two years renting through Stuart's residential I have had cause to meet and have dealings with all the team. On every occasion I have always felt that the team were not only highly professional but showed a genuine interest in my individual needs. ...
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Comment on agent fees
Very fair
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“Excellent Service...”

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Oct 02,2018
Minithumbup
By: 'Melanie Kelly'
Oct 02,2018
0 people found
this helpful
I have recently become a tenant in a property that was let through Stuarts Residential, the whole process from arranging the viewing to moving into the property was seamless. The team there were always highly professional, friendly & happy to answer any queries. I would highly ...
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Comment on agent fees
Good
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“Delighted...”

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Sep 03,2018
Minithumbup
Stuart Nash
Lois
By: 'Gerry'
Sep 03,2018
0 people found
this helpful
We were looking to return to the UK after being 14 years overseas. The team at Stuarts helped us with a smooth transition especially as we had to coordinate things from Miami. Every member of the team were attentive and prompt. Offering solutions and working beyond ...
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“Excellent Service...”

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Aug 21,2018
Minithumbup
By: 'OliviaJF'
Aug 21,2018
0 people found
this helpful
Stuarts Residential Ltd. made the whole renting and moving house process very straightforward and stress-free. The entire team have been really friendly and were on-hand to answer any queries we had. We feel reassured that we are renting from a trustworthy company who will support ...
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“Friendly and professional service...”

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Aug 20,2018
Minithumbup
Stuart Nash
Lois
By: 'Steve'
Aug 20,2018
0 people found
this helpful
I dealt with Stuart and Lois throughout. They handled all aspects of the 'tenant find' and kept me informed at all times and it all went smoothly. As a landlord, I thoroughly recommend their professional and friendly approach....
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Comment on agent fees
Fees very reasonable
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“Perfection!...”

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Aug 06,2018
Minithumbup
Stuart Nash
Lydia
By: 'Neil F'
Aug 06,2018
0 people found
this helpful
These guys really did go the extra mile and kept me in the loop at all times. The process of renting was smooth and at all times Stuart and Lydia were polite, professional and even laughed at my poor jokes! My heartfelt thanks to Stuarts ...
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Comment on agent fees
Spot on. Most happy.
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“Highly recommended...”

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Jul 23,2018
Minithumbup
Lois
Lydia
By: 'John'
Jul 23,2018
1 people found
this helpful
We have used Stuart and the team to manage our portfolio, and they have been thoroughly professional and worth every penny. They are easy to get on with, and easy to get hold of. We are professional landlords, and wouldn't hesitate to recommend Stuarts Residential ...
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Comment on agent fees
Very fair and reasonable
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“Excellent...”

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Jul 19,2018
Minithumbup
Stuart Nash
Lois
By: 'Adrian'
Jul 19,2018
0 people found
this helpful
The service at Stuart's Residential has been excellent; from first contact both Stuart and Lois have been friendly, professional and helpful. There was a problem at the flat and matters were dealt with very efficiently. I am happy to recommend Stuart's Residential to any potential ...
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Comment on agent fees
Not known
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“Very professional...”

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Jul 06,2018
Minithumbup
Lydia
Lois
By: 'Alastair'
Jul 06,2018
0 people found
this helpful
This is only my second time renting a property after buying my first house many years ago. Everything was well explained throughout the process and the staff were very helpful and quick to respond to any question I had....
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Comment on agent fees
Considering the service they offered, I would say they were excellent (coming from a rather frugal half Yorkshire half Glaswegian individual)
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“Brilliant letting agency....”

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Jul 04,2018
Minithumbup
Stuart Nash
By: 'Claire franks'
Jul 04,2018
0 people found
this helpful
Very happy with the service we have received. We are happy that our house is being looked after and being supported by Stuart & his team!...
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Comment on agent fees
Yes happy with the fees they are as we thought they would be.
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“Excellent service...”

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Jul 03,2018
Minithumbup
Stuart Nash
Lois
By: 'Cromwell'
Jul 03,2018
0 people found
this helpful
We have a few properties with Stuart.. and he manages all aspects . He and Lois are efficient, speedy to deal and act on any problems, and always there to talk to on the phone....
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Comment on agent fees
Good
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“Professional and friendly service...”

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Jul 01,2018
Minithumbup
Stuart Nash
Lois
By: 'Carol M'
Jul 01,2018
0 people found
this helpful
Stuarts Residential have managed the letting of my property for 5 years and have always done so with a thoroughly professional, efficient and friendly approach. I would not hesitate in recommending them to anyone either looking for someone to manage a rental property, or to rent ...
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Comment on agent fees
Reasonable
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“Friendly and Efficient...”

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Jun 25,2018
Minithumbup
Lydia
By: 'Rod & Rhi'
Jun 25,2018
0 people found
this helpful
Whist dealing with Stuarts Residential, we solely had contact with the lovely Lydia. Only ever dealing with one person meant every time we got in touch she new exactly who we were so no need to repeat ourselves to lots of different members of staff. ...
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Comment on agent fees
Fees always seem expensive and Stuarts Residential fees were standard for the industry.
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“Very helpful and went all out to get me into my home as quickly as possible and kept me informed all the way ,excellent service...”

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Jun 25,2018
Minithumbup
Stuart Nash
Lois
By: 'Mackay'
Jun 25,2018
0 people found
this helpful
Very positive and helpful all the way ,though ,kept me up to date ,and emailed me back with no waiting ,even at weekends and evenings,understood the important dog getting me into a home .friendly and professional...
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Comment on agent fees
Thought the fee was very reasonable ,
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“Professional service...”

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May 10,2018
Minithumbup
Stuart Nash
By: 'Len'
May 10,2018
0 people found
this helpful
Stuart's Residential Ltd have managed my flat for 3yrs. I have had no issues and would highly recommend Stuart and his Team. The Tenant checks have been reassuring, the regular property checks are documented thoroughly with photos and communications are friendly and helpful. If I ...
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Comment on agent fees
Excellent
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Staff picture Stuart Nash
(57)
Staff picture Lois
(36)
Staff picture Lydia
(11)
Staff picture Catherine
(0)

Landlord Fees

Tenancy Set Up Fee:
£300.00 (£250.00 plus VAT)
Includes:
Property marketing and accompanied viewings
Tenant Referencing
Tenancy Agreement and tenancy related paperwork
Inventory & Deposit Protection
Tenant Check In
Transfer of Utilities and Council Tax from the Landlord to the Tenant

Management Fee:
12.00% (10.00 % plus VAT) of the monthly rent
Includes:
Collecting and processing monthly rent
Co-ordinating repairs, safety certificates and dealing with emergencies 24/7
Dealing with day-to-day management of your property and queries from Tenant
Carrying out two periodic inspections per year

Tenancy Close Down Fee:
£180.00 (£150.00 plus VAT)
Includes:
Tenant check out
Negotiating and agreeing deposit deductions
Transfer of Utilities and Council Tax from the Tenant to the Landlord

Tenant Fees

Permitted charges in accordance with the Tenant Fee Act 2019:

Under the terms of the Tenant Fee Act if you enter in to an Assured Shorthold Tenancy, payments which may apply are as follows:

Rent:
Payable in advance on the 1st day of the month.

Deposit:
5 weeks’ or 6 weeks’ rent depending upon the rental amount

Holding Deposit:
Maximum 1 weeks’ rent

Early Termination When Requested by the Tenant(s):
A charge not exceeding the financial loss experience by the Landlord(s)

Default Charge for Late Payment of Rent:
Limited to interested charged at 3% above Bank of England base rate, when rent is more than 14 days late

Default charge for replacement of lost key or security device:
Equivalent to the cost incurred

Changing the tenancy related paperwork after the commencement of the tenancy:
£50.00 inclusive of VAT (£41.67 excluding VAT)

Other Information:

Stuarts Residential is accredited by SafeAgent (www.safeagents.co.uk)

Client Money Protection (CMP) provided by SafeAgent (www.safeagents.co.uk)

Independent Redress provided by The Property Ombudsman Scheme (TPOS) (www.tpos.co.uk)
Last updated at 09/06/2019, 6:10 PM by Stuart Nash
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:00 PM 11/11/2019 by allAgents

Awards won by Stuarts Residential Ltd

Individual Branch Awards

Wells, BA5


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Stuarts Residential Ltd