Stuart & Partners Letting Service has been established in Haywards Heath for over twenty five years.
Stuart & Partners



Properties for Sale
Properties to Rent

“Unhappy...”

Jun 14,2019
Minithumbdown
By: 'Tracy'
Jun 14,2019
1 people found
this helpful
I think this letting agents are the most insensitive agents I've ever been to , and they promised to call me either way and surprise surprise they didn't !! Keep well away everyone deserves a second chance never ever again would I use them...
read full review
Was this helpful? Yes

“Greedy and unrealistic at the end ...stay away !...”

Dec 20,2018
Minithumbdown
By: 'Tomas'
Dec 20,2018
1 people found
this helpful
After 5 years of renting with them, and always paying on time and never causing any damage to the property , I am faced with completely different agency when I want my deposit back. After Paying for 16 hours of cleaning, getting window cleaners to clean inside and ...
read full review
Was this helpful? Yes

“Rental Wickham Hill and others...”

Nov 27,2018
Minithumbup
By: 'JUstin Fleming'
Nov 27,2018
0 people found
this helpful
I have used the services of Stuart and Partners for 2 properties for over 18 years. At all times their levels of service and help has always been first class. My dealings with Emma have been professional and always mutually balanced on issues regarding tenancy issues. If ...
read full review
Comment on agent fees
Market rates
Was this helpful? Yes

“Good agents...”

Jun 22,2018
Minithumbup
By: 'Marcin D.'
Jun 22,2018
0 people found
this helpful
We have just move our after 1.5 years of living in Sussex and renting from Stuart & Partners. We had a very good experience before and during our tenancy. The agents responded quickly to any issues we raised. We haven't had any bigger issues with getting our ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Terrible experience left with no heating for over 11 days in ......”

Jul 25,2017
Minithumbdown
By: 'Ted'
Jul 25,2017
3 people found
this helpful
Terrible experience left with no heating for over 11 days in total young kids in the house electric kept blowing live wires hanging out of the wall and the boiler was condemned In 12 years of renting I've never experienced nothing as bad as this terrible and ...
read full review
Was this helpful? Yes

“Horrible ! The heater in one of the rooms wasnt working ......”

Mar 03,2016
Minithumbdown
By: 'ladybag'
Mar 03,2016
1 people found
this helpful
Horrible ! The heater in one of the rooms wasnt working since I moved in and when i asked for it to be fixed - it was winter - it took them till now to finally bring the extra heater. They did not fix other one. ...
read full review
Comment on agent fees
BAD
Was this helpful? Yes

“From the moment we saw the inventory when moving in ......”

Sep 17,2014
Minithumbdown
By: 'Mike'
Sep 17,2014
2 people found
this helpful
From the moment we saw the inventory when moving in seeing photos such as pencil marks, we knew we'd have a challenge getting our full deposit back! We were at the property in question for 18 months and for over a year of that the extractor ...
read full review
What agent could do to change your mind?
More effort made. Telling us to give them a receipt of the cleaning which apparently would have made a difference but they never did. Even though we had a professional cleaner do it, charging us over the odds to clean a hob/oven and to clean some dust (apparently).
Attached Filesnbsp;
Comment on agent fees
Admin fee overpriced and should never cost that much!
Was this helpful? Yes

“The agent demanded a £150 admin fee to contact my bank ......”

May 15,2013
Minithumbdown
By: 'David Trees'
May 15,2013
3 people found
this helpful
The agent demanded a £150 admin fee to contact my bank and employer. When i questioned this fee (the bank charge £8.50) I received no response. When I chased the mails were simply forwarded to the landlord. The agent then did nothing to ensure my application went ...
read full review
Was this helpful? Yes

“All very lovely and pleasant through obtaining our property and ......”

Jan 12,2013
Minithumbdown
By: 'Lexicon'
Jan 12,2013
4 people found
this helpful
All very lovely and pleasant through obtaining our property and all the while we were paying them money- when we terminated our tenancy. got nasty about the deposit. Basically they use JK inventories who are clearly incompetent. We went to their office to discuss 'deposit ...
read full review
What agent could do to change your mind?
Not attempted to keep more of my deposit than is due by essentially lying, accepting that their inventory clerk does a bad job. Behaved professionally when dealing with this matter rather than not even bothering to investigate themselves leaving me to do this to avoid unfair charges.
Attached Filesnbsp;
Was this helpful? Yes

“Underwhelmed completely by this agent. My husband and I went ......”

Sep 24,2012
Minithumbdown
By: 'Disgruntled'
Sep 24,2012
3 people found
this helpful
Underwhelmed completely by this agent. My husband and I went to view a property today with them, we were the first of the appointments scheduled for this particular property for the day. Left the property after viewing (another person arrived to view it) and decided ...
read full review
What agent could do to change your mind?
Perhaps explained their viewing criteria upon making the booking with them, before wasting our time. Telling us when we viewed the property that there were others viewing it and that all our details would be passed onto the landlord to decide.
Attached Filesnbsp;
Was this helpful? Yes

“I have contacted Stuart and Partners numerous times regarding properties ......”

Jun 20,2012
Minithumbdown
By: 'WorkingProfessional'
Jun 20,2012
1 people found
this helpful
I have contacted Stuart and Partners numerous times regarding properties to let and for sale. One particular property we were interested in was put on the market, then taken off, (which was out of their control) then put back on but without taking viewings or ...
read full review
What agent could do to change your mind?
A simple courtesy call to keep us in the loop of what was happening would have prevented such frustration and disappointment with Stuart and Partners. Obviously if a property sells, it sells, that is their job. However, the other people looking at the same property are also entitle to some courtesy and for Stuart and Partners they need to address a serious customer service issue and provide their staff with sufficient training so they know how to communicate with clients.
Attached Filesnbsp;
Was this helpful? Yes

“They are a really good agent. They find tenants quickly, ......”

Jan 31,2012
Minithumbup
By: 'Sara'
Jan 31,2012
1 people found
this helpful
They are a really good agent. They find tenants quickly, their admin is quick and they always call you back. They remind you when your gas safety is needed and if there is anything you need to be doing to fulfill your obligations. My only ...
read full review
Was this helpful? Yes

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 8 0 0 0 0 0 1
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure available.

Awards won by Stuart & Partners

Individual Branch Awards


Hassocks
38 Keymer Road, Hassocks BN6 8AJ
(1)
Haywards Heath
3 Palmerston House Sydney Road, Haywards Heath RH16 1DR
(11)


As Seen On

Find the Best Agent to
Sell or Rent Your Home