Streets Ahead Estates Ltd
3.7/5, 16 reviews
69% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
69% lettings fee satisfaction
We are landlords letting for landlords! We have over 25 years' experience in letting property as we are landlords ourselves. So we know exactly what's required and what a Landlord would expect from a quality service. Together with our expertise and local knowledge of the Derby Letting's market, we're always on ... show more We are landlords letting for landlords!

We have over 25 years' experience in letting property as we are landlords ourselves. So we know exactly what's required and what a Landlord would expect from a quality service. Together with our expertise and local knowledge of the Derby Letting's market, we're always on hand to offer you advice, support and feedback at any time, in addition to our Tenant Find and Management services.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £135,000 £309,500
Lettings 67% 69% £450 £575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 6 4 2 0 0 0 1 0
Areas covered
  • DERBY
Address

60 Babington Lane
Derby
Derbyshire
DE1 1SX
01332202029

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS DPS SAGEagent
Latest Properties

“Our experience of selling our property with ......”

Share on :
Jul 25,2019
Minithumbup
By: 'Manjeet Kaur Tars'
Jul 25,2019
0 people found
this helpful
Our experience of selling our property with Streets Ahead Estate Agents, Derby has been a positive one, From the onset we were provided with open clear information. Sufficient time was allowed for us to think, reflect and decide on engaging their services, without any pressure. ...
read full review
Was this helpful? Yes

“Property Sale...”

Share on :
Jun 15,2019
Minithumbup
By: 'Kevin'
Jun 15,2019
0 people found
this helpful
Why use any other Estate Agent that charges you a fortune. Streets Ahead from the start of the house sale to being sold were 1st class. Fantastic customer service. Always kept in touch from day 1. Already looking at instructing them to sell another property in ...
read full review
Comment on agent fees
GOOD
Was this helpful? Yes

“TERRIBLE - WORST EXPERIENCE...”

Share on :
May 01,2019
Minithumbdown
By: 'ThankGodImOut'
May 01,2019
1 people found
this helpful
Don't believe the recent fake positive reviews - they are absolutely terrible. We lived in a flat owned by the Director of this letting agent and he was THE WORST. Absolutely horrendous. You'd think that owning a letting agent he'd take care of the houses ...
read full review
Comment on agent fees
They lie about them and deceive and inflate - do not trust.
Was this helpful? Yes

“Extremely friendly and professional staff....”

Share on :
Apr 26,2019
Minithumbup
By: 'M. Gomes'
Apr 26,2019
0 people found
this helpful
Extremely friendly and professional staff. I'm not a very easy client, always busy and wanting things solved 'for yesterday.' And in spite of that, I have nothing negative to say about them. As a tenant for second time, whenever I have requested solutions for ...
read full review
Comment on agent fees
The usual fees of the real estate market.
Was this helpful? Yes

“Excellent Estate Agent...”

Share on :
Apr 14,2019
Minithumbup
By: 'Raj'
Apr 14,2019
0 people found
this helpful
Highly recommended trusted estate agent situated within the centre of Derby. I have known this establishment since early 2015 and they have only gone from strength to strength. Staff are very courteous, polite and always helpful and fulfil a wide audience of communities and retain properties ...
read full review
Comment on agent fees
At market value
Was this helpful? Yes

“Very professional...”

Share on :
Apr 14,2019
Minithumbup
By: 'Robert'
Apr 14,2019
0 people found
this helpful
Friendly, honest and very professional service from the team.Kept me informed throughout the process. Competitively priced.Give me their honest opinions....
read full review
Was this helpful? Yes

“VERY POOR PROPERTY AND STAFF!!...”

Share on :
Aug 19,2018
Minithumbdown
By: 'Tayski'
Aug 19,2018
0 people found
this helpful
Very poor property and either rude or couldn't care attitude from staff, I had the property for almost 2 years and anything reported was either “forgotten” about or just didn't show up, ended up fixing things myself with the consent of the landlord to be emailed ...
read full review
Comment on agent fees
Ripped off
Was this helpful? Yes
By: Taj Gill
Nov 30, 2018
View all comments (1)
FALSE REVIEW TO DISCREDIT US We do not have anyone on our books called Taysaki! Please remove this harmful , libeless review! ...

“Excellent Service...”

Share on :
Jun 09,2018
Minithumbup
By: 'Harriet'
Jun 09,2018
1 people found
this helpful
Great! Bespoke service for 3 years, friendly and prompt responses and very helpful in times of when help was needed. Will definitely use Streets Ahead in future....
read full review
Comment on agent fees
Excellent Service!!
Was this helpful? Yes

“Very rude are the two words to sum up Streets ......”

Share on :
Mar 12,2018
Minithumbdown
By: 'Derby Tenant'
Mar 12,2018
1 people found
this helpful
Very rude are the two words to sum up Streets Ahead. Many times have I been threatened with eviction and entering the property. Never had issues renting previously, however, this company makes it very hard. Numerous times have I been left dissapointed and to an ...
read full review
Was this helpful? Yes

“When I first took a rented property from Streets Ahead ......”

Share on :
Feb 22,2018
Minithumbup
By: 'Uzy'
Feb 22,2018
1 people found
this helpful
When I first took a rented property from Streets Ahead I wasnt sure how the ordeal would turn out. I had bever rented before so was abit nervous about taking this big step in life. The staff at Streets Ahead welcomed me in as one ...
read full review
Comment on agent fees
The fees are competitive compared to other estate agents!
Was this helpful? Yes

“Efficient, reasonable, friendly and professional- couldn't ask for more. Sales ......”

Share on :
Jan 15,2018
Minithumbup
By: 'Phil'
Jan 15,2018
2 people found
this helpful
Efficient, reasonable, friendly and professional- couldn't ask for more. Sales and lettings manager Taj went above and beyond to assist. Highly recommend....
read full review
Comment on agent fees
good
Was this helpful? Yes

“From being given the wrong set of keys on the ......”

Share on :
May 16,2017
Minithumbdown
By: 'DerbyResident'
May 16,2017
1 people found
this helpful
From being given the wrong set of keys on the first day to ignoring a leak in the ceiling for 18 months and further ignoring the resulting hole in the ceiling, Streets Ahead have made 2 years of renting from them miserable and unhealthy. Even after environmental ...
read full review
Comment on agent fees
Fees aren't listed anywhere so it depends on what they make up on the day "our fees are not set in stone"
Was this helpful? Yes

“Hi this is karnjeet waura used to live in 23 Michelle ......”

Share on :
Apr 15,2017
Minithumbup
By: 'karnjeet'
Apr 15,2017
2 people found
this helpful
Hi this is karnjeet waura used to live in 23 Michelle close and it was a very nice time we spent with streets ahead as it was a very helpful team.thankyou...
read full review
Was this helpful? Yes

“Streets Ahead recently provided me with a property and I ......”

Share on :
Mar 08,2017
Minithumbup
By: 'Kallum'
Mar 08,2017
2 people found
this helpful
Streets Ahead recently provided me with a property and I have to say the service they provided was outstanding! All the team were supportive throughout my move. I would recommend that everyone checks out Streets Ahead....
read full review
Comment on agent fees
Fees were very affordable
Was this helpful? Yes

“The lads in the office helped me and the mrs ......”

Share on :
Mar 01,2017
Minithumbup
By: 'TyroneKing6162'
Mar 01,2017
2 people found
this helpful
The lads in the office helped me and the mrs out when we were struggling with our home lifes! Not only did they find a home of our dreams but before that they bent over backwards to help us with our problems! Highly recommend...
read full review
Was this helpful? Yes

“Estate agents consistently rank highly in lists of most hated ......”

Share on :
Jan 23,2017
Minithumbdown
By: 'MichaelJ'
Jan 23,2017
4 people found
this helpful
Estate agents consistently rank highly in lists of most hated professions, often trumped only by parking wardens and bureaucrats. From my dealings with this Derby based agency, it is very easy to see why they have such a bad reputation. Agents are supposed to take ...
read full review
Comment on agent fees
Bad,
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Internal Complaints Handling Policy
1. If you have a problem relating to Streets Ahead Estates LTD, please discuss this with one of our branch staff. Our aim is to deal with your problem sympathetically, fairly and quickly. 2. If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the branch dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will depend on the nature of the complaint. 3. If the response by our branch Manager does not resolve the matter to your satisfaction, you can ask the Manager to refer the complaint to our Managing Director; alternatively you can write to him: Mr T Gill, Managing Director, Streets Ahead Estates, 60 Babington Lane, Derby, DE1 1SX. Your letter should state why you are still dissatisfied and what further action you wish Streets Ahead Estates LTD to take to fully resolve your complaint. A letter of acknowledgement will be sent to you within 3 working days. It will also: ? Set out our understanding of your complaint, and ? State when we will be able to reply in greater detail You may also be asked for additional information if this is required to assist in resolving the matter. If necessary, for example with a complex complaint, the Managing Director will consult the Branch Manager of Streets Ahead Estates LTD. The Managing Director will fully investigate your complaint and a formal written outcome of the investigation will be sent to you within 15 working days. 4. In all but exceptional cases, by the end of five weeks following receipt of your complaint, Streets Ahead Estates LTD will have given you its final response by a letter from the Managing Director. This will be accompanied by The Property Ombudsman Consumer Guide. 5. If you are still not satisfied with the steps taken by Streets Ahead Estates LTD, you can write to: The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP (Telephone 01722 333306 or e-mail admin@tpos.co.uk). 6. The Property Ombudsman will consider your complaint, taking in to account any points made by you and Streets Ahead Estates LTD. The Property Ombudsman may, however, refuse to investigate a complaint where your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to The Property Ombudsman more than six months after you received the Member Agency’s final offer of settlement or answer.
7. The Property Ombudsman’s Office may try to settle the dispute by agreement between you and Streets Ahead Estates LTD. If this is unsuccessful, The Property Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances. 8. The Property Ombudsman will send his decision to you and Streets Ahead Estates LTD. You can accept or reject his decision. If you reject the Property Ombudsman's decision, it will lapse and you are free to do as you wish. If you wish to take legal action, you can do so. Your legal rights will not have been affected by The Property Ombudsman's decision.
Last updated at 10:28 AM 12/01/2018 by Taj Gill

Awards won by Streets Ahead Estates Ltd

Individual Branch Awards


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home