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2.2/5, 21 Reviews
50% Recommended
86% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
Straker & Co
Old Bear House, 53 High Street, Malmesbury, Wiltshire
SN16 9AG
01666 829 292
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 2 | 1 | 6 | 4 | 1 | 0 | 1 | 1 | 5 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 86.00% | 67% | £70,000 | £425,000 |
Lettings | 100% | 67% | £600 | £1,200 |
Karen
By : 'Daisy'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : SN10
Strakers are dreadful. So much miscommunication and they deny what has been said. Not good value for money as you still end up managing your property yourself. I would not recommend them at all they have very poor attitude. I sent a comprehensive email to Karen the manager of rentals and she ... Read Full Review
Claire
By : 'Carla'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SN10
I have been letting my property through Strakers for over 10 years, not because I enjoy letting through them, but because I recieved the house with a tenant, whom is a lovely lady and gives me no grief whatsoever, and strakers had originally organised the let. I have never changed the agent due to ... Read Full Review
Karen
By : 'Anonymous'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SN10
The worst lettings/estate agency I have ever had the misfortune to deal with. All staff dealt with have been incredibly unpleasant, contentious, arrogant, unprofessional, unknowledgeable and unhelpful. This includes the practice manager who failed to respond appropriately or professionally to a ... Read Full Review
By : 'E'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SN10
I rented a property through them and found them to be one of the many terrible agents. High fees, tried to charge every 6 months until I researched and found this to be illegal, visited the property every six months so no doubt charging the landlotd, and invading my priavcy and not allowing me to ... Read Full Review
By : 'Kirsten'
Branch : Malmesbury, Old Bear House, 53 High Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £425000
Would you recommend ? : No
Postcode : MALB
I tried to book an appointment a week in advance on line which I left details but no one got back to me..then tried to book an appointment over the phone admittedly short notice but appears they are too busy...I was really interested in the property and knew the area well so ready to go and in a ... Read Full Review
Not worth spending it.
Guy
Karen
By : 'JenMel'
Branch : Devizes, 9 St.John Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN10
The process of buying and selling a house as everyone knows, is immensely stressful. Partly due to the unpredictability of buyers/sellers and the changing local market. We have used Devizes Strakers partly because they have the best record of success in the area, but mostly because the whole office ... Read Full Review
Very fair.JenMel
By : 'MH'
Branch : Devizes, 9 St.John Street
Services : Sales( As a Vendor )
Sold price : £267000
Would you recommend ? : Yes
Postcode : SN10
I would like to say what wonderful agents Strakers have been, assisting me with sales over the past months. Selling your house can be so stressful and people so unpredictable but they are sensitive and consistent in their approach to move the sale forward and work through issues which there ... Read Full Review
Fair fees for the work done.
Claire
By : 'Disgruntled'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SN8
Whatever you do,do not rent a property through these agents. They are despicable people on the management side who will tell you on checking out at the end of your tenancy how clean you have left the property only to then submit a cleaning bill. Luckily we spoke to the cleaning company who told us ... Read Full Review
By : 'Ash'
Branch : Malmesbury, Old Bear House, 53 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN16
Having used the services of Straker & Co a couple of times in the last ten years, it was refreshing in the last sale (April 2017) to deal with professionals.So many organisations these days promise so much and deliver a very poor quality of service, in the case of Straker Malmesbury, it was ... Read Full Review
Good
Lesley
By : 'Lesley'
Branch : Malmesbury, Old Bear House, 53 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN16
I just want to thank every one at the Malmesbury Strakers office for working so hard on my behalf. When my sale fell through at the last minute in December - the first thing that happened was a big bunch of flowers - then a long conversation to analyse what had happened. When I put the house back ... Read Full Review
Many people would have negotiated a reduction in fees after the first sale fell through. I didn't do that because they are worth every penny.
By : '!2!3!4'
Branch : Malmesbury, Old Bear House, 53 High Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Unfortunately We purchased a property through strakers. Without ranting here are the general issues we had * Always late for viewings * Communication was poor, they forgot to advise the seller we were viewing the property meaning we walked in on the previous owner crying whilst removing ... Read Full Review
By : 'DGL81'
Branch : Devizes, 9 St.John Street
Services : Sales( As a Vendor )
Sold price : £215000
Would you recommend ? : No
Postcode : SN10
Awful experience selling. Was told to sell with them so they could represent more firmly to a house we were interested in buying. Absolutely untrue! They asked nothing about our property and were unable to respond to queries. They left our property unlocked over a weekend and their view on our ... Read Full Review
Karen
By : 'Brenda'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SN10
I went into the Devizes office to enquire about letting our property as we were relocatng abroad, Karen came to view the property and gave the impression of being able to meet our set target of August to let out the property. We sat down while she took a brief history of the property, where we were ... Read Full Review
By : 'truthseeker'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : SN10
I share rented a house in Devizes. 6 months in I was accused of an an assault which never took place. The police arrested me as they must do with any complaint of assault -even if false. The lodger who I contend was trying to frame me took it upon themselves to knock all the doors of neighbours, ... Read Full Review
Charged high fees to do reference checks.
Charged high fees to do reference checks.
By : 'lucky'
Branch : Chippenham, 33-34 Market Place
Services : Sales( Prospective Vendor/Buyer )
Sold price : £70000
Would you recommend ? : No
Postcode : QUAR
I had interest in a property coming up for Auction in Calne and was being sold through Strakers but there were No photos of the inside of the building on the property advert and so i thought i would phone them and see if i could get a viewing very soon because the auction date was approaching, it ... Read Full Review
Employ staff who actually have an interest in the job, there\'s are just bloody rude
By : 'Ignored'
Branch : Devizes, 9 St.John Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SN13
Awful Experience, within first week of tenancy a terrible damp smell evident. Strakers failed to follow their own complaints policy and I ended the tenancy ASAP having had to leave the property three months earlier. The heating remained on when hot water being heated and this was dreadful during ... Read Full Review
By : 'IdiotAbroad'
Branch : Devizes, 9 St.John Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SN10
Awful to deal with. We put an offer in on a property which was accepted by the vendor on a Saturday. By Monday Strakers decided to tell us that the vendor was not prepared to remove the property from the market in case they received a higher offer.....which they mysteriously did the next day. We ... Read Full Review
By : 'Ahousebuyer'
Branch : Chippenham, 33-34 Market Place
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SN16
Strakers estate agents decide themselves weather an offer on a house is acceptable before they even advise the seller. I thought it was their obilgation to advise the seller of any offer that gets put on the table!! I found this very rude and would never use Strakers (Malmesbury) to sell my ... Read Full Review
Guy
By : 'Ben'
Branch : Malmesbury ,Old Bear House, 53 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
The initial viewing of the property was a pleasant and surprisingly good experience. From there, both my wife and I have had consistently poor communications with the office. On deciding that we wished to proceed with the tenancy, we have encountered problems understanding the process and am ... Read Full Review
Treat others as you would expect to be treated yourself.
By : 'ss'
Branch : Malmesbury ,Old Bear House, 53 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Excellent ,very professional. Got all the deposit back. Throughout the tenancy they managed it quite well. If there was any problem or anything needed to be done, would let us know in advance and were flexible also. When viewings were there would give us advance notice and were quite flexible. ... Read Full Review