Stones Residential
2.9/5, 16 reviews
56% recommended
67% sales valuation accuracy
50% sales fee satisfaction



Property Features

Whether you are buying, selling, investing or renting, the Stones Residential team are the local experts and as an independent agency we offer a wealth of major advantages over the large corporate firms that grow in number around us. Our focus is on 100% customer satisfaction! show more Whether you are buying, selling, investing or renting, the Stones Residential team are the local experts and as an independent agency we offer a wealth of major advantages over the large corporate firms that grow in number around us. Our focus is on 100% customer satisfaction!

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 50% £519,000 £575,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 5 3 2 0 1 0 1 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA ARLA TPOS Lettings
Latest Properties

No Properties

Stones Residential Branches (view all 2)

“not advised...”

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Nov 09,2020
Minithumbdown
By: 'carmela'
Nov 09,2020
2 people found
this helpful
we have been in touch with stone residential, Camden branch for a flat letting process. completely disappointed: 1. at first view the agent didn`t know the type of heating, not how many mqs was the flat, even who was the landlord, always in a rush. ...
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“Liars!!! Completely utterly liars! They told ......”

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Oct 10,2020
Minithumbdown
By: 'Dr'
Oct 10,2020
4 people found
this helpful
Liars!!! Completely utterly liars! They told me that they had a buyer for my flat in my building only to make me to sign a 3 months contract and had NO viewings at all. Another agency got me 7 viewings in less than 2 weeks! They stole pictures ...
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“Awful, uncaring,, They do not need customers.......”

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Sep 24,2020
Minithumbdown
By: 'RS'
Sep 24,2020
1 people found
this helpful
Awful, uncaring,, They do not need customers. U can call them all u like, but they just 1) don't call back 2) most of the times, the people are on sites and supposedly disappear in thin air. Clearly, they are better off us and don't need our ...
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“Stay away....”

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Aug 17,2020
Minithumbdown
By: 'M3'
Aug 17,2020
2 people found
this helpful
Stay away. Contacted them through the RightMove app, no feedback after several days. Decided to call them, they did nothing, just asked for my data and never called back. They seem to not want to sell properties. Because this is not how it's done....
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“Fast service and make things happen...”

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Apr 15,2020
Minithumbup
Sara
By: 'Tomoko'
Apr 15,2020
0 people found
this helpful
I found my current rental flat just one week before the move date and Sara was amazing to make everything happen on time despite during the lockdown period. Thank you to the team as well who supported made my move happened....
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“Professional letting agents...”

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May 07,2019
Minithumbup
Nima
By: 'Louise'
May 07,2019
1 people found
this helpful
We had a few viewings with Stones residential and Nima was very helpful, polite and professional. Always punctual for viewings. Amanda also showed us a few flat and she is really nice as well....
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“Great service...”

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Mar 20,2019
Minithumbup
By: 'Alda'
Mar 20,2019
0 people found
this helpful
Stones Residential Stanmore amazing company! This company hold my hands through the sale of my studio flat & purchase of my new one bed room flat. Despite the falling through of my first purchase due to the owners pulling out, Adam Mincer (Head of Sale ) & Karen ...
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“Would recommend...”

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Jan 19,2019
Minithumbup
By: 'Downsizer'
Jan 19,2019
0 people found
this helpful
Stones provided a professional service from start to finish. We found all colleagues were competent, articulate and reliable. Of particular note was Adam Mincer who made the whole process as straight forward as possible....
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Comment on agent fees
We found these to be slightly competitive in comparison to their peers in NW9/Harrow
Was this helpful? Yes

“RIP OFF FEES...”

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Jan 02,2019
Minithumbup
By: 'Ripped'
Jan 02,2019
1 people found
this helpful
Avoid these agents at ALL COSTS if you are a tenant. Their fees are extortionate!!! I was charged £220 'check out inventory fee' as well as other exaggerated fees. They really know how to rip tenants off!!!!!!...
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Comment on agent fees
Fees are extortionate and way too high!!!
Was this helpful? Yes
By: Stones Residential
Jan 02, 2019
View all comments (1)
Dear tenant, Thank you for your feedback your comments have been noted. As per your contract that you signed when taking possession, clause 6.12 in your AST stats the cost of the check out report. This contract you read through and signed before taking possession. Our standard procedure is for the tenant to pay the check out inventory fee. Regards ...

“Purchase...”

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Dec 06,2018
Minithumbup
By: 'Natasha'
Dec 06,2018
0 people found
this helpful
I was amazed at their prompt reply and patiene. They liased very well with the seller's solicitor as well as our solicitor...
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Comment on agent fees
Not Applicable
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“Meriam has been a great help since I've moved into ......”

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Mar 07,2018
Minithumbup
Meriam
By: 'Cheryl'
Mar 07,2018
0 people found
this helpful
Meriam has been a great help since I've moved into my Stones managed flat. She is always friendly and professional, and has provided prompt assistance whenever needed. A rental property is only as good as it's landlord and management company, and this one is a ...
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Comment on agent fees
The agent’s fees seem reasonable.
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“If you can avoid them, please do! They tried to ......”

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Oct 26,2017
Minithumbdown
By: 'Mel'
Oct 26,2017
8 people found
this helpful
If you can avoid them, please do! They tried to do us out of lots of money, specifically property management (*). We complained about the bath being chipped when we first moved in, now they are claiming it was the 'bath panels' even though it is ...
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“I rented a flat last month with this agency and ......”

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Oct 05,2017
Minithumbdown
By: 'Ophelia'
Oct 05,2017
10 people found
this helpful
I rented a flat last month with this agency and i am quite unhappy because i feel this agency has taken advange of me and just wanted to make business and get the money asap. We all know how competitive is renting and how stressful ...
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“We rented a fabulous flat in Stanmore last year through ......”

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Mar 21,2017
Minithumbup
Louise
By: 'Stephanie'
Mar 21,2017
0 people found
this helpful
We rented a fabulous flat in Stanmore last year through stones in stanmore. They were and have continued to be extremely helpful. We would definitely continue doing business with them in the future. Highly recommended....
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Comment on agent fees
Good
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“STAY AWAY! Do not use this agency! They are crooks. ......”

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Feb 21,2017
Minithumbdown
Robert
By: 'Roger'
Feb 21,2017
8 people found
this helpful
STAY AWAY! Do not use this agency! They are crooks. The director * does everything to cover the landlords. I had the displeasure of renting through them and had to move out after 7 months due to damage to the property through leakage and the agency and ...
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Comment on agent fees
bad
Was this helpful? Yes

“We would like to Thank the property management department, Claire, ......”

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May 18,2016
Minithumbup
Claire
By: 'Marcia'
May 18,2016
1 people found
this helpful
We would like to Thank the property management department, Claire, Louise & Lucy. They have been very helpful & professional with my father's move. It has been a difficult time for him and they made the whole process with ease. There have been just a couple of ...
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Comment on agent fees
Fees were average to other agents
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Stones Residential

Regional Awards won by Stones Residential

Individual Branch Awards



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