At Stonehouse Estates, we understand the stresses of moving residence and every effort is made by our trained team of negotiators to make the experience as undemanding and smooth as possible. We have a passion for delivering the very best in customer service, ensuring that you receive sound advice and the highest level of professionalism at all times. From the initial valuation to the final completion, we recognise that communication is of paramount importance and we keep in regular contact with Read full description...At Stonehouse Estates, we understand the stresses of moving residence and every effort is made by our trained team of negotiators to make the experience as undemanding and smooth as possible. We have a passion for delivering the very best in customer service, ensuring that you receive sound advice and the highest level of professionalism at all times. From the initial valuation to the final completion, we recognise that communication is of paramount importance and we keep in regular contact with all parties throughout the progress of the transaction.
Our affiliation with all the Estate Agent governing bodies, including the 'Ombudsman Scheme for Estate Agents' the 'National Association of Estate Agents' (NAEA) , SAFE agent, & 'The National Approved Letting Scheme' protects vendors, buyers, landlords & tenants, offering you peace of mind at all times. All client monies are protected by the TDS scheme which we subscribe too.
Established since 1999 and with an excellent local knowledge to our advantage, we have the necessary edge required when both marketing a property or finding the right home for you.
I have used Stonehouse for 3 years and my experience has been very positive. The team is very friendly and helpful. ANy question we may have, they address with a quick turnaround time. Any challenge we faced, the team has stepped in and helped us out. High customer service standard, highly recommended. Particular great service from Kurt (agency manager) and Despina.... read full review
We recently let a property from Stone House Estates - after looking at a number of properties with some of the more well known estate agents, we were so pleased to work with Stone House. They were honest, informative, fast, and the properties seemed to reflect the asking price. A complete pleasure to work with!... read full review
Our overall experience as tenants with Stonehouse States has been very good.
The team has been very helpful at all times (specially Liz Michaels and Lale Duman)
We have received their swift response on every issue or query we might have had in the flat and always giving a quick solution to the matter.
We would strongly recommend Stonehouse States if you are looking for a property to rent, they will help you all the way through.
Esther Moreno & Guillermo Grillo... read full review
Branch: London, 175 Junction Road
Services: Sales (as a Buyer)
Sold price: £357000 Would you recommend?: Yes
Branch: London, 175 Junction Road
Sales (as a Buyer)
Sold price: £357000 Postcode: n19
0people found this helpful
I have just completed a purchase of a property sold by stonehouse and have had excellent service from Assim Butt. Assim was diligent in following through the chain, with an excellent personable style that was very professional. He is a real asset to the sales team at Stonehouse and a role model for other property sales guys!... read full review
Although I was unlucky to encounter the situation that my landlord decided to sell the house and I had to move out the flat early, Liz was very helpful to be the communicator between my landlord and me. I can feel she was doing her best to ensure and reduce the disturbance to my circumstance.... read full review
Stonehouse Estates are the best estate agents I've ever dealt with. Kurt was friendly, professional and helpful when my partner and I wanted to find a flat to rent together; he found us a wonderful home and we couldn't be more appreciative! We both highly recommend Stonehouse Estates, they really are the best.... read full review
I recently enlisted Stonehouse Estates as a managing agent for a property I am letting. From the outset I found the staff I interacted with a pleasure to deal with. My initial meeting was with Kurt Gonzales who I found to be very personable, professional and honest. What I appreciated the most was that Kurt was not pushy at all, unlike some other (horrible) estate agents I had dealt with. He left me to make my own decision, but at the same time was there to work with me and answer any questions.... read full review
despina was great through the whole process. When a flat we had arranged to rent was pulled, she went out of her way to not just find us a flat but find us the perfect home. Thoroughly impressed. Plus she's lovely.... read full review
since I lived at this address (for just over 6 years I think!) the management dept. especially Liz have helped us throughout our stay. Any maintenance needed was done quickly and efficiently, any queries were answered immediately. A good relationship followed with mutual trust, meaning our time spend in the rented apartment was a calm and good one. Thanks Liz!... read full review
I have used stonehouse estates for letting and selling my properties for 15 years now and they have always proved to be very proactive, transparent and extremely flexible and helpful throughout the whole lettings process. Even though the most recent let they did for me was for a property out of their area in Cockfosters , this didn't faze them at all and they cracked on and found me the the best possible tenants and they even achieved a higher rent than I initially expected so I was very impress... read full review
I have been using Stonehouse for many years now and I am happy to say the service has always been excellent. Staff are polite and helpful and have kept me well informed and well advised when any issues have arisen. I highly recommend them to both landlords and tenants.... read full review
I had the most positive experience in dealing with Stonehouse Estates agency especially with Despina Christaki for her kindly and too professional approach in dealing with customers. Always available on the phone to resolve any problems. I highly recommend her, mostly for her honesty and assertiveness!
Thank you so much for you time,... read full review
Having to move at a somewhat stressful time it was very important for us to find a suitable place and make the move as smooth as possible. Stonehouse Estates, and in particular Kurt Gonzales has been very helpful in making this possible. The flat is fantastic and the related paperwork was as hassle free as one could hope for. The agency's management of the flat since the move has also been impeccable. Thank you!... read full review
What is important when looking for accommodation is that when you have the burden on your shoulders to find somewhere good to live at-especially in London, there would be someone representing a company who could take action as per customer request and assist in making things happen.
This has been Kurt for us, and other team members answering the phone on a late afternoon, when we could actually book a viewing for the next day! Kurt was there early in the morning and showed us the lovely studio... read full review
I have had a courteous and customer friendly experience each time i had had to contact this Landlord. Although i could name numerous members of staff who have assisted me i have highlighted two members of staff who i have had the most dealings with and have assisted me with positively resolving any queries i have had since my agreement with them has begun.
Keep up the good work..... read full review
As a landlord I have been using Stonehouse Estates for over 20 years, their staff have always been very helpful and always continue to find me good reliable tenants.
I will most definitely use them for another 20 years and beyond!... read full review
I can honestly say that Stonehouse are the most genuine, friendly, helpful estate agents I have ever rented from. Kurt Gonzales assisted us in getting everything sorted quickly and easily, it was definitely the easiest move we have ever made. It also speaks volumes that we have yet to have any problems with the flat! We are very happy in our new home so thank you Kurt!!... read full review
Worked with Kurt and he really did change my perception of letting agents in general and I was very impressed overall with the level of professionalism and hard work he put in to make sure we got our dream flat in Finsbury Park.
Really nice guy and also worked with his colleague (I think Aasim) and both were friendly and professional at all times. Would definitely recommend them to my friends and family.... read full review
Stonehouse Estates provided an excellent service when letting my flat. It was listed online within 24 hours and viewings quickly arranged. Excellent communication throughout the whole process. Akis Sotirou and Kurt Gonzales were particularly helpful. Highly recommended.... read full review
I instructed Stonehouse Estates to rent a flat of mine 2 weeks ago. Within 24 hours, they had attended the flat, taken photographs and started advertising the property. Within a couple of hours of the property being advertised an interested couple had viewed the property and offered a figure that Stonehouse Estates had recommended i should accept. Within 5 days they had secured references for the prospective tenants and within the week the tenants had moved in. i was extremely impressed with the... read full review
We have been in a property managed by Stonehouse for the past 4 years. I honestly can't complement the service the property team have provided enough. Always responded in a timely manner to all our requests for support and assistance, while being willing to go that extra mile when we needed a bit of flexibility. If you look after your property they will treat you fairly, I can assure all potential tenants that
Throughout our negotiations at rent review time etc¢â‚¬Â¦ I always felt the... read full review
We have been in a property managed by Stonehouse for the past 4 years. I honestly can't complement the service the property team have provided enough. Always responded in a timely manner to all our requests for support and assistance, while being willing to go that extra mile when we needed a bit of flexibility. If you look after your property they will treat you fairly I can assure all potential tenats that
Throughout our negotiations at rent review time etc¢â‚¬Â¦ I always felt these... read full review
Me and my housemate is were having trouble finding a good priced and adequate place to live during our second year or university. After many failed attempts with other landlords and estate agents, we came across STONEHOUSE. Instantly, Kurt Gonzales was extremely helpful when trying to make the lives as students easier when trying to cope with the stress and hassle of finding a suitable accommodation. We found a house, placed down our deposit and Kurt was with us the entire way there. Helping us ... read full review
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Dear Bret , we have checked our records and cannot find any recent tenancies with your name and we have not let anything recently for Â£320 PCM so we can only put your review down to someone playing games and trying to blacken our name as our service is always impeccable and we strive to keep up the highest standards at times .
WE URGE ALLAGENTS.COM TO INVESTIGATE THIS FURTHER AS THESE FAKE REVIEWS NEED TO BE STAMPED OUT .
The review sight where these sort of reviews do not happen is google ...
5 Star Review
Branch: London, 175 Junction Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Branch: London, 175 Junction Road
Lettings (as a Landlord)
0people found this helpful
Stonehouse has been marketing and letting several buy to let properties that I own in the North London since 2004. I have found this company to be honest and professional. Recently I have found that all their current staff appears to be acting in a very professional and honest manner. For example, the information given to me about potential tenants are accurate. They also listen and act on any concerns that I may have about the marketing of my properties. They constantly update the marketin... read full review
The staff at this Estate Agents are extremely friendly and efficient. They source good calibre applicants for our rental properties within a short timescale and fees are very reasonable. Highly recommended.... read full review
A first rate service from all the staff at Stonehouse Estates. Friendly, reliable and efficient.
I have used their services as a buyer and letting and can honestly say they are one of the few estate agents you can trust which as most people know is a rarity in that field.
Definitely a credit to their profession.... read full review
Stonehouse Estates have been an excellent agency to deal with throughout the course of my tenancy. Alex was proactive in showing me flats in my budget in the area that I wanted, stayed and worked beyond office hours for me to sign tenancy agreements, and has been efficient in any dealings I have had with them over the course of my tenancy.
Their maintenance team there are also brilliant. (Andy)
Having dealt with a couple of other agencies in Tufnell Park, they are certainly the best I\'ve dea... read full review