The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 4433 Reviews
96% Recommended
92% sales valuation accuracy
92% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92.00% | 89% | £22,000 | £27,800,000 |
| Lettings | 92% | 89% | £355 | £7,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1076 | 39 | 1580 | 169 | 760 | 20 | 590 | 12 | 135 | 52 |
Stirling Ackroyd
15a Station Road, Sunbury-on-Thames, Middlesex
TW16 6SB
01932 785 171







By : 'Igran'
Branch : Brixton, 91 Acre Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
I was given a warm welcome by Khalisha, not only did she help me find my dream flat but she was also attentive to me as a customer. I trusted her completely and it paid off! Her work ethic and how I was dealt with was amazing! She is definitely the person to go to when looking for a place to call ... Read Full Review

By : 'Ayomide'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR8
My experience with Lia has been wonderful. First of all, the apartment has been nothing short of perfect for my partner and I. Not only in terms of the amenities in the house but also the location as well as the amount. And Lia was helpful all the way, always on hand to provide help and answers to ... Read Full Review

By : 'Natalia'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW2
Super friendly and professional. Always kept me updated through out the process and was very understanding and easy to communicate ... Read Full Review
By : 'Roberts'
Branch : Croydon, 3 George Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CR0
Avoid at all cost. They leased me a property that wasn't cleaned at all, with dirt and disgusting mould like patches on the walls and by the windows. Agency and the landlord claimed that it is professionally cleaned which was obviously not true (see from the pictures). On top of that I ... Read Full Review

By : 'Epo'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W4
My family was relocated to London In July, and we are lucky to have Lia to be the agent helping us arrange the virtual tour during the pandemic. Lia is very responsive and helpful to my ... Read Full Review

By : 'Lewis'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW19
Our agent Lia was friendly and was able to do a viewing in the evening to align with our work schedules. The move in was arranged conveniently and done with 0 physical contact. Lia reassured us of her support and was available to contact if required. We have since seen her showing properties ... Read Full Review

By : 'Alexandra'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1095
Would you recommend ? : Yes
Postcode : N12
As a tenant, I was in direct contact with Lia. Not only was she friendly, but she was also very helpful and ... Read Full Review

By : 'Silvia'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : W3
I had a fantastic experience with Redbear especially due to Lia who is amazing. She has been always very helpful and very nice to me. She suggested the right flat for me and she is always ready to help if I have any problems. Well ... Read Full Review

By : 'Siannan'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : W3
Really helpful at the start and always available over text or call for any queries or concerns we had prior to the ... Read Full Review

By : 'Denys'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1395
Would you recommend ? : Yes
Postcode : SW19
Everything has been super easy and great with redbear management. They are usually very quick to fix any issues that you may encounter. Our agent Lia is super friendly and helpful even after almost 2 years after letting us the property she is always by the phone in case we need any questions ... Read Full Review

By : 'Grace'
Branch : Streatham, 5-7 Streatleigh Parade, Streatham High Road
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW2
So grateful to Taija for helping us to find our dream flat! She was helpful and efficient throughout the ... Read Full Review

By : 'Brendan'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2
Lia Kitsopoulos has been awesome. Always helpful and friendly. I forgot my keys when returning to the property from a long trip away and Lia was there to meet me very late on a Friday night at a moments notice - literally saved me! Lia is always really quick to respond to enquiries we may have as a ... Read Full Review


By : 'Alberto'
Branch : Bermondsey Street, 63 Bermondsey Street
Services : Letting (As a Tenant)
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SE1
I had a great experience with Adriana and Ben! I think they take care of their clients in the best ... Read Full Review

By : 'Sarune'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16
Good service provided from day one. I have now moved into the property and the quality of service has still been maintained at the expected level by the agent, Lia. Thank ... Read Full Review

By : 'Matthew'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W3
Super helpful and informative. Made it so easy, especially as we sorted it all out and moved in during the Covid-19 ... Read Full Review
By : 'Matthew'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW19
Great experience, no complaints. Always very responsive and kept us in the loop throughout the process. Great to have a South African welcome you to your new ... Read Full Review

By : 'Josh'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW12
Excellent all round - very personable. great service provided and am confident as a new tenant that it will ... Read Full Review

By : 'Tom'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : SW19
Lia has been fantastic, with quick response time and an always friendly manner it has been an absolute pleasure to work with ... Read Full Review

By : 'Anton'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W3
I’ve been renting with Red Bear for the last 18 months. I haven’t had a single issue whatsoever. All repairs were easy to lodge/request. I’ve also had to extend my contract on a very short notice due to the COVID lockdown and that wasn’t a problem at ... Read Full Review

By : 'Lauren'
Branch : Office 1, 138 Wandsworth High Street,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW12
Red Bear was helpful and accommodating when I was trying to move to London in the midst of the pandemic. Working within the confines of the situation, Lia was fast to respond and moved quickly to help me secure my place. All my interactions with Lia have been very positive and she is very ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p><Strong>Listening to you</strong><br /> We are always interested in your views. In particular, we will: Send you a customer questionnaire so that you can tell us what you think of our service. Use any comments, suggestions and compliments you may have about our services to help us improve where relevant.<br /> <strong>Helping us to put things right</strong><br /> In the unlikely event that you may be unhappy with certain aspects of our service, please let us know. We will then thoroughly investigate your comment, suggestion or complaint. We would also like to receive your compliments, as these help us to see what we are getting right, so that we can extend best practice across all of our departments.<br /> If you want to make a comment, suggestion or complaint, you may: - Visit any of our branches and speak to the Branch Manager. - Send a letter to the address indicated in the "Where to contact us" section. - Send an email to us at the email address provided. - Send a fax to 01932 736 599. - Telephone us on 01932 736 500.<br /> When we receive your comment, suggestion or complaint, we will do the following: If you phoned or visited us, we will endeavour to deal with the matter straight away. If this is not possible, we will contact you within seven working days to let you know what we are doing. If you contacted us at Head Office, in writing, we will acknowledge receipt of your letter within three working days. We will then give you a full written response within 21 working days or, if this is not possible, tell you when you can expect a more detailed response.<br /> Where to contact us: Managing Director's Office Unit 2 Wintersells Road Byfleet Surrey KT14 7LF Email: compliance@townends.co.uk Tel: 01932 736 500<br /> Your complaint will be dealt with by the relevant Director dependent on the discipline involved.<br /> If having received our final response you do not agree with some or all of our conclusions, you may contact us again in order that we can review our investigation in the light of your further comments. If you remain dissatisfied after the above procedure has been exhausted, you may do the following: Appeal in writing to:<br /> Residential Sales & Lettings The Property Ombudsman, Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP Email: admin@tpos.co.uk Website: www.tpos.co.uk<br /> Lettings The National Federation of Property Professionals, Arbon House, 6 Tournament Court, Edgehill Drive, Warwick CV34 6LG Email: info@arla.co.uk Website: www.arla.co.uk
Last updated at 12/6/2017, 7:01:20 AM by allAgents