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We are an independent firm of estate agents and surveyers offering specialist advice on all aspects of both commercial and residential property throughout the city fringes.
Properties for sale
Properties for rent
Apr 19,2017
Minithumbup
abhijit gooptu
By:
Apr 19,2017
0 people found
this helpful
Abhijit is very serious. The whole process for renewing our rental contract was very smooth. We are very happy to have him as our Renewals Manager...
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Was this helpful? Yes
Apr 05,2017
Minithumbup
Huw Howell-Pryce
By:
Apr 05,2017
0 people found
this helpful
Stirling Ackroyd and Huw Howell-Pryce in particular have been a pleasure to work with. Huw helped me to find the perfect rental property and went out of his way to provide updates and stay in regular contact throughout the offer and signing process. He confirmed details and answered any queries I had with great patience and enthusiasm. I found him to be extremely professional and helpful throughout and I would highly recommend using Stirling Ackroyd on a property search....
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Comment on agent fees
Fees are reasonable and not unaffordable
Was this helpful? Yes
Apr 03,2017
Minithumbup
Samuel Prats
Huw Howell-Pryce
By:
Apr 03,2017
0 people found
this helpful
In my experience so far with SA, Sammy and Huw, I have found them to be hard working, diligent and professional. I have no hesitation in recommending SA to other clients looking to rent out or secure property....
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Comment on agent fees
Market rates
Was this helpful? Yes
Mar 23,2017
Minithumbdown
By:
Mar 23,2017
0 people found
this helpful
Stirling Ackroyd (Hackney and Clapton Branch) provided a very poor service for their price. If you're debating using this agent or doing it yourself and using a site like sellmyhome.co.uk, my experience would suggest you could save yourself a considerable amount of money and do the same amount of work. In short, I signed on with one of Stirling's agents who I felt would do a good job, and appeared trustworthy. I did my homework, checking reviews online and feedback regarding the agent that I wa...
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Comment on agent fees
Very overpriced
Was this helpful? Yes
Mar 23,2017
Minithumbup
abhijit gooptu
By:
Mar 23,2017
0 people found
this helpful
Abby was extremely competent and helpful with facilitating the annual lease renewal process as always. He made sure all the documentation was in order and coordinated well with all the various parties involved....
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Mar 17,2017
Minithumbup
abhijit gooptu
By:
Mar 17,2017
0 people found
this helpful
Abby has been looking after me for a couple of years now. He is always on top of everything, highly efficient and very pleasant to deal with. He takes the pain out of property!...
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Comment on agent fees
They're always going to be too high, but have been with them for a few years now so can't be that bad ;)
Was this helpful? Yes
Mar 17,2017
Minithumbup
Caroline Offergelt
By:
Mar 17,2017
0 people found
this helpful
Caroline was excellent from start to finish. Her communication was perfect. Caroline is very personable and clearly knows the market and process well. Thank you very much for everything....
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Was this helpful? Yes
Mar 14,2017
Minithumbup
abhijit gooptu
By:
Mar 14,2017
0 people found
this helpful
Another renewal successfully closed with minimal difficulty by Abby - thank you. The team does a really good job looking after the management and lettings....
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Was this helpful? Yes
Feb 23,2017
Minithumbup
Abby Gooptu
By:
Feb 23,2017
0 people found
this helpful
Stirling Ackroyd manage all my lettings in East London. They are exceedingly efficient. The renewals are dealt with by Abby Gooptu who is exceedingly professional and very pro-active. I never need to worry....
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Was this helpful? Yes
Feb 21,2017
Minithumbup
Alex Broadfoot
By:
Feb 21,2017
0 people found
this helpful
Just to say that we were very impressed with Alex when we met him recently. He is very professional, knowledgeable and polite. Thank you Alex....
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Henry Perrins
By:
Feb 17,2017
0 people found
this helpful
I was so pleased when I started working with Henry because he understood exactly what I was looking for in a flat, and made it possible for me to move swiftly. I would definitely entrust Henry with my next move, if there is one!...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Alex Broadfoot
By:
Feb 17,2017
0 people found
this helpful
This is a bit overdue, but I have kept the request for testimonial marked up in 'To Do' for all this time. Alex did a brilliant job in guiding us through the ups and down of finding property and buying process back in summer 2015 and we wouldn't have completed without his help. He was always available and liaised smoothly and cleverly with both us and the sellers. This was our second property so stakes were somehow higher for us and we were getting very emotional at times, but thanks to Alex , i...
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Comment on agent fees
There was no fees for buyers as far as I remember.
Was this helpful? Yes
Feb 14,2017
Minithumbup
Huw Howell-Pryce
By:
Feb 14,2017
0 people found
this helpful
From the first meeting Huw was really pro-active, his priority was to get the flat out there and rented asap which I found refreshing. Before there was time for the flat to be advertised as we were still decorating we had multiple viewings which indicated to me that as well as trying to gain my business Huw was also keen to meet the needs of his rental clients by showing them all potential options. His rental potential estimate for the flat was the highest of all estimates I obtained and this ...
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Comment on agent fees
Not the cheapest fees, however SA were able to achieve the highest rental potential so this balanced out.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Andrew Twagira
By:
Feb 10,2017
0 people found
this helpful
We have been been very pleased with lettings negotiator Andrew Twagira, who found a number of properties that suited our requirements. % stars! TY Andrew....
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Comment on agent fees
good
Was this helpful? Yes
Feb 09,2017
Minithumbup
Huw Howell-Pryce
By:
Feb 09,2017
0 people found
this helpful
Excellent service from Stirling Ackroyd Hackney. Very efficient and found suitable tenants very quickly. Great attention to detail and a joined up approach to running the business. Something I had not experienced with other local estate agents. I appreciated the way Huw kept in touch, shared information and made hand over to other staff within Stirling Ackroyd easy for me....
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Comment on agent fees
Their service is worth paying for. Good
Was this helpful? Yes
Feb 08,2017
Minithumbup
Emlyn young
By:
Feb 08,2017
0 people found
this helpful
Emlyn Young came to Value and advise us on Letting our sons house.He arrived promptly and was extremely helpful, managing to answer all the questions we had regarding letting the house.Due to Emlyn's Professional advice,we had the confidence to let our sons house with Stirling Ackroyd.After 4 weeks, Stirling Ackroyd and the team found tenants for our sons house....
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Comment on agent fees
I believe the agents fees are in line with market rates
Was this helpful? Yes
Jan 27,2017
Minithumbdown
By:
Jan 27,2017
1 people found
this helpful
Absolutely terrible service for tenants, avoid using Stirling Ackroyd completely if you can but especially this branch , their tenancy contracts are made to benefit/safeguard landlords and themselves and exploit tenants. We had a terrible experience dealing with them, the nightmare stories you hear about estate agents come true in this case for us. Viewed a flat with them, made the offer, got accepted a month in advance of move in date, made the payments they asked for and then no word from them...
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Was this helpful? Yes
Jan 24,2017
Minithumbup
julie mcpherson
By:
Jan 24,2017
0 people found
this helpful
Julie was very quick in dealing with my request and the return of my deposit from the deposit scheme. Thank you....
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Was this helpful? Yes
Dec 09,2016
Minithumbup
Chris Harris
By:
Dec 09,2016
0 people found
this helpful
The sale of the property Chris was handling was at the upper end which tends to bring a higher level of complication particularly as it coincided with the brexit vote. He handled the transaction extremely well and was always available to deal with any queries and ensured that things progressed smoothly...
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Comment on agent fees
As agreed
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
Had been let down by another letting agent and Will managed to find us a fantastic apartment, got us through the entire process of referencing etc and moved in all within a week without any hiccups. 10 out of 10 service and would definitely recommend Stirling Ackroyd to anyone looking to rent a property in London...
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Comment on agent fees
good
Was this helpful? Yes
Dec 06,2016
Minithumbup
Chris Harris
By:
Dec 06,2016
0 people found
this helpful
Chris worked long and hard to get my flat sold over 7 months. He remained cheerful, sensible and contactable through the process and did what he could to get it over the line....
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Comment on agent fees
market standard
Was this helpful? Yes
Dec 03,2016
Minithumbup
abhijit gooptu
By:
Dec 03,2016
0 people found
this helpful
Abby contacted me prior to the end of a tenancy. In the ensuing extension which has been smoothly executed, I found Abby to be professional, efficient and effective in his dealings. I hope the tenant also feel the same way about his high standard of service. I look forward to this great service when the short extension of tenancy is maturing next year. I shall consider favourably a potential switch to Stirling Ackroyd to manage my other London property which may become available in 2017....
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Was this helpful? Yes
Nov 11,2016
Minithumbup
William Davey
By:
Nov 11,2016
0 people found
this helpful
Very positive overall experience - we were shown around a number of great properties, the one we choses was closed within12 hours. The agents were always responsive and flexible, working well beyond standard office hours. Thanks specifically to Will for his hard work and fast pace, you sorted us out with a gem. Rich...
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Comment on agent fees
Fees are never good, these are broadly the same as other London agents
Was this helpful? Yes
Nov 09,2016
Minithumbup
Olivia Silva
By:
Nov 09,2016
0 people found
this helpful
Olivia was such a pleasure to work with and super accommodating with both mine and my partner's schedule. During our flat hunt through the process of putting an offer forward, Olivia was extremely responsive and easy to get in touch with. She was very clear with her communication and instructions for next steps. I would work with Olivia again for any future flat searches....
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Was this helpful? Yes
Nov 03,2016
Minithumbup
Henry Perrins
By:
Nov 03,2016
0 people found
this helpful
Henry Perrins was approachable, pleasant, patient, obliging, kind, and friendly. He also displayed an exceptional degree of service excellence. Highly recommended...
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Comment on agent fees
-
Was this helpful? Yes
Oct 18,2016
Minithumbup
Aisling
Olivier
By:
Oct 18,2016
0 people found
this helpful
Very helpful; on the whole kept to only offering properties that fitted my criteria. Were polite and courteous throughout. I would use them again....
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Was this helpful? Yes
Oct 14,2016
Minithumbup
abhijit gooptu
By:
Oct 14,2016
0 people found
this helpful
Abby is an asset to the firm. He provides sound advice and completes the job quickly and efficiently. It is always a pleasure dealing with him....
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Comment on agent fees
The agent has no control over this aspect therefore this is irrelevant.
Was this helpful? Yes
Oct 11,2016
Minithumbup
Huw Howell-Pryce
By:
Oct 11,2016
0 people found
this helpful
Was a pleasure to work with Huw in letting my flat. Done efficient, professional and without drama would gladly let Huw deal with my future rentals...
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Was this helpful? Yes
Oct 10,2016
Minithumbup
William Davey
By:
Oct 10,2016
0 people found
this helpful
William was really helpful and always reachable throughout the whole process. He helped us complete everything in 1 week. He was always kind to us and got back to us whenever we called....
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Was this helpful? Yes
Oct 05,2016
Minithumbup
Abby Gooptu
By:
Oct 05,2016
0 people found
this helpful
Abby has helped numerous times in getting my tenant renewals and tenant relettings done as efficiently as possible. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 04,2016
Minithumbup
William Davey
By:
Oct 04,2016
0 people found
this helpful
We recently moved into a 2 bedroom flat through the help of William Davey at Stirling Ackroyd. Highly recommend William - he was extremely proactive and efficient and we were very happy with his assistance altogether. He sought the best deal for us and we were able to get what we wanted within a very short time frame. Cheers, Nick and Ross...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 27,2016
Minithumbup
Seth Branum
Nick Karamanlis
By:
Sep 27,2016
0 people found
this helpful
Nick had a very careful look at our house, and explained why he felt it would appeal to his customer base. We agreed a price that he felt appropriate. We had a firm offer within three weeks. Seth handled the activities up to exchange very competently, ensuring a good information flow between all the parties. We were very happy with the complete service....
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Comment on agent fees
The feed were competitive.
Was this helpful? Yes
Sep 26,2016
Minithumbup
Matthew Powell
Nick Karamanlis
By:
Sep 26,2016
0 people found
this helpful
The sale of my flat took a very long time with multiple withdrawals and difficulties. Matt was excellent throughout. Very good communication, always available and honest appraisals of buyer, solicitors and the market. Recommended....
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Comment on agent fees
1.5% + VAT is a lot of money given London property prices. However, it's reasonably competitive and they do know the Shoreditch market, so I would recommend.
Was this helpful? Yes
Sep 23,2016
Minithumbup
William Davey
By:
Sep 23,2016
0 people found
this helpful
William was happy to arrange an evening viewing, outside of usual working hours at our chosen property. He was polite and helpful in answering our questions and responsive during the application process....
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Comment on agent fees
Fees were around the average market rate.
Was this helpful? Yes
Sep 22,2016
Minithumbup
Aislinn O Leary
By:
Sep 22,2016
0 people found
this helpful
We were shown our flat by Aislinn from the West End office. She was helpful and friendly from the start, offering to send us a video viewing of the property as we couldn't make it down to London immediately. The property was in high demand so we did have to make a quick decision after we viewed in person but we never felt rushed by Aislinn, she conveyed the need to act fast without being pushy. Once our offer was accepted Aislinn took us back to the property and lent us a tape measure so that we...
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Comment on agent fees
Stirling Ackroyd's fees are at a similar level to other reputable agents in the area, so they were about what we expected.
Was this helpful? Yes
Sep 12,2016
Minithumbup
george davey
By:
Sep 12,2016
0 people found
this helpful
George was very helpful, and everything was handled quickly and professionally. Very good to deal with and would definitely recommend to anyone looking for an estate agent....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 12,2016
Minithumbup
george davey
By:
Sep 12,2016
0 people found
this helpful
We found our fantastic flat thanks to George. He has been extremely proactive throughout our search and has been very responsive every time we were looking for information. George is professional and understood our needs without trying to oversell it....
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Was this helpful? Yes
Sep 12,2016
Minithumbup
george davey
By:
Sep 12,2016
0 people found
this helpful
George has always been very helpful all the way through, offering insight on the property market while I was searching for a property, he has been very professional dealing with all of my queries during the entire process, and has always been generous with his time including after the sale had gone through....
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Comment on agent fees
No buyer agent fees.
Was this helpful? Yes
Sep 08,2016
Minithumbup
george davey
By:
Sep 08,2016
0 people found
this helpful
George was incredibly helpful with selling my Shoredicth flat. I had moved out of London and he was always there to assist with anything that needed doing to ensure the sale went through ! I highly recommend him....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 27,2016
Minithumbup
William Davey
By:
Aug 27,2016
0 people found
this helpful
We rented our flat through Will - who showed us the place and then looked after all of the necessary paperwork up until our move-in date. The whole process was smooth as you like, no hassle, no dramas and no surprises - as Will is 100% professional at what he does, knowledgeable and approachable. A very easy person to deal with. We would not hesitate to recommend him to others, a great agent....
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Comment on agent fees
Stirling Ackroyd's fees are on the high side. Legal firms charge less for an hour's work!
Was this helpful? Yes
Aug 25,2016
Minithumbup
Matthew Powell
By:
Aug 25,2016
0 people found
this helpful
One of the most professional residential sales in London. Matthew is thorough and has an exceptional persistence and focus on closing transactions....
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Was this helpful? Yes
Aug 24,2016
Minithumbup
Matthew Powell
By:
Aug 24,2016
0 people found
this helpful
Overall, I have a good impression of Stirling Ackroyd. Matthew was extremely helpful and responsive. All questions were answered promptly and the process moved quickly....
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Was this helpful? Yes
Aug 16,2016
Minithumbup
Billy Quinn
By:
Aug 16,2016
0 people found
this helpful
Billy has been very supportive and quite pragmatic. He has always returned my calls immediately and helped me with sensible advice. He has done his best to ensure I am a satisfied customer....
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Comment on agent fees
Quite high
Was this helpful? Yes
Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
Stirling Ackroyd managed to sell our £1m flat surprisingly quickly in a choppy market, for the asking price. Well done Matthew Powell, and Nick Karamanlis as well....
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Comment on agent fees
In line with expectations.
Was this helpful? Yes
Aug 15,2016
Minithumbup
Matthew Powell
Nick Karamanlis
By:
Aug 15,2016
0 people found
this helpful
Both Matt Powell and Nick Karamanlis were very helpful and stayed in regular contact, updating us throughout the sales process....
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Was this helpful? Yes
Aug 14,2016
Minithumbup
William Davey
By:
Aug 14,2016
0 people found
this helpful
William was great and very accommodating with viewings - he also really helped us with any of the problems that we had had. However some of the service we received from others at the branch was unprofessional and put us in a difficult position....
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Comment on agent fees
Comparable to others
Was this helpful? Yes
Aug 13,2016
Minithumbup
Matthew Powell
Nick Karamanlis
By:
Aug 13,2016
0 people found
this helpful
Matt and Nick were great - very proactive in finding and excellent buyer at a great price, extremely quickly. We were very happy with the service and the fees....
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Comment on agent fees
Very reasonable fee structure.
Was this helpful? Yes
By: Nick Karamanlis
Aug 13, 2016
View all comments (1)
Thanks you for your kind words. It was a pleasure aiding your move. Thank you for choosing Stirling Ackroyd ...
Aug 12,2016
Minithumbup
Matthew Powell
By:
Aug 12,2016
0 people found
this helpful
Sold a property with Matt, buyer was hard work, but Matt was very professional, tenacious, and good to work with...
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Was this helpful? Yes
Aug 10,2016
Minithumbup
Matthew Powell
By:
Aug 10,2016
0 people found
this helpful
Matt is very professional and hard working. He is extremely realiable and deliver good results for clients. One of the best agent I have met....
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Was this helpful? Yes
Aug 02,2016
Minithumbup
Seth Branum
By:
Aug 02,2016
0 people found
this helpful
Throughout a very bumpy 6+ month due diligence process Seth tirelessly worked to make this transaction happen. He went out of his way to provide additional documents and liased with both sell-side and buy-side advisers to negotiate a decent deal for both parties....
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Comment on agent fees
Fee was paid for by Seller
Was this helpful? Yes
Aug 01,2016
Minithumbup
William Davey
By:
Aug 01,2016
0 people found
this helpful
Will is one of the most amazing estate agents I have ever worked with. He is committed, he cares, he is very knowledgable of the area, he responds in time and he is someone I can rely on - what else can one ask? (:...
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Comment on agent fees
Stirling is a bit expensive but deals with nice properties.
Was this helpful? Yes
Jul 08,2016
Minithumbup
William Davey
By:
Jul 08,2016
0 people found
this helpful
hi, will has been very helpful for us, he made our resource for the new house very easy showing us different options that was fitting for us and answering everytime to our request. very kind person and i will racomande him to everyone...
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Comment on agent fees
right price for the service, nothing to complain
Was this helpful? Yes
Jul 05,2016
Minithumbup
William Davey
By:
Jul 05,2016
0 people found
this helpful
Will was very attentive and clear throughout the application and negotiation process. He helped significantly in ensuring we got the apartment we really wanted. Very content with all the work done....
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Comment on agent fees
Fees were not out of the ordinary
Was this helpful? Yes
Jul 05,2016
Minithumbup
William Davey
By:
Jul 05,2016
0 people found
this helpful
I found the agent very helpful in providing information and directing us to the necessary contact points when we went through the moving out process. Fast replies and courteous manner was much appreciated. A smooth painless process, thanks!...
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Comment on agent fees
Could be cheaper, I'm not exactly sure how some of the fees are justifiable eg admin. I'd be happy to come to your office and do it myself
Was this helpful? Yes
Jun 21,2016
Minithumbup
Alex Broadfoot
By:
Jun 21,2016
0 people found
this helpful
Very impressed by the quality of Alex's service and professionalism. He was personable, reliable, communicative and helpful. I recommend him highly....
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Was this helpful? Yes
Jun 09,2016
Minithumbup
William Davey
Jacqueline Birnie
By:
Jun 09,2016
0 people found
this helpful
William was a great help from the moment we first spoke, very straightforward and honest - no BS, no pressure just help in finding the right place....
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Was this helpful? Yes
Jun 02,2016
Minithumbup
William Davey
By:
Jun 02,2016
0 people found
this helpful
From start to finish will was the ultimate professional. He kept us in the loop with updates on progress and negotiated us a very reasonable price. He was also very personable throughout, and gave us a genuine feeling that he cared. All information he provided was correct and on time which we felt really helped us out. We've now moved in to our new flat and couldn't be happier and in complete honesty I don't know if that would have happened if it wasn't for Will. Great guy...
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Comment on agent fees
Comparatively to the other high street agents, pretty decent. Nobody likes paying fees but it's one of those formalities of life really
Was this helpful? Yes
May 27,2016
Minithumbup
William Davey
By:
May 27,2016
0 people found
this helpful
Will was very professional and friendly- a pleasure to deal with. He always responded to our queries very quickly and also has a cool bike :)...
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Was this helpful? Yes
May 26,2016
Minithumbup
William Davey
By:
May 26,2016
0 people found
this helpful
This is the best lettings experience I've had. We have been letting properties for 15 years. Excellent service from start to finish. All members of staff I dealt with were great. I was called frequently and kept to to date. It was very proactive. Even the process of admin / references/tenancy agreement was really efficient. Very impressed - I've already recommended them to other friends who let properties....
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Was this helpful? Yes
May 11,2016
Minithumbup
William Davey
By:
May 11,2016
0 people found
this helpful
William was the best - he helped me find the right flat for what I was looking for and skillfully conducted my tenancy agreement negotiations - it was a particular one as well and it took quite a bit of effort to get everything in place - I'm very greatful everything worked out the way it did!...
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Was this helpful? Yes
Mar 31,2016
Minithumbup
William Davey
By:
Mar 31,2016
0 people found
this helpful
I got in touch with William last minute before the completion of my flat (5days) and he was able to get me a tenant within less than one week! Also due to the very short time line he met with me long after closing hours to make sure all the papers were in order so the tenant could move in asap. Many thanks for the dedication! M...
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 30,2016
Minithumbup
george davey
By:
Mar 30,2016
0 people found
this helpful
Having bought a property through George, I can thoroughly recommend - though primarily acting on behalf of the seller he was effective in helping me (and presumably the seller) work through the various 'bumps' in the process and his intermediation/ communication was timely and really helped the process along to completion....
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Comment on agent fees
NA
Was this helpful? Yes
Mar 28,2016
Minithumbup
george davey
By:
Mar 28,2016
0 people found
this helpful
George is on the ball and on the case constantly. Always responds quickly and suitably to queries. If only all agents were this polite and efficient......!...
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 24,2016
Minithumbup
Kieran Conway
By:
Mar 24,2016
0 people found
this helpful
Kieran was very helpful, professional and tentative to my requests/needs in helping me secure the flat. I would highly recommend Kieran...
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Was this helpful? Yes
Mar 21,2016
Minithumbup
george davey
By:
Mar 21,2016
0 people found
this helpful
a very professional &diligent agent , determined to get the best price and best advice for the client. diligent in liaising between the buyer and the seller in negotiating all the details and solving outstanding points good market knowledge thank you!...
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Was this helpful? Yes
Mar 10,2016
Minithumbup
Huw Howell-Pryce
Clive Martin, Charlie Heim
By:
Mar 10,2016
0 people found
this helpful
Stirling Ackroyd has been consistently excellent in providing their service. They are professional, personal, empathic, and deliver positive outcomes in a timely manner. Furthermore, they welcome recommendations to improve upon their already-sterling service to strive for better-than-the-best, in their field....
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Comment on agent fees
All of the good comments were mentioned already under 'Review'. Potential improvement could be that in their management capacity, they regularly update Property's profile so not to contact Landlord unnecessarily.
Was this helpful? Yes
Feb 29,2016
Minithumbup
Huw Howell-Pryce
Charlie Heim
By:
Feb 29,2016
0 people found
this helpful
Huw and Charlie have recently assisted us in finding a good tenant in Kings Cross area. We would strongly recommend their professional services to other landlords and tenants....
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Comment on agent fees
reasonable
Was this helpful? Yes
Feb 05,2016
Minithumbup
Henry Perrins
By:
Feb 05,2016
0 people found
this helpful
Henry helped me secure an amazing flat in Central London and arranged for me to agree terms, sign the contract and move in in literally less than 24 hours! He was very instrumental and effective in dealing with an extremely challenging situation with a stubborn and greedy landlord, after which he found the dream flat for me! He managed to quickly and effectively turn things around and arrange for me to quickly come out of an arrangement that would have been highly unfair and detrimental on t...
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Dec 18,2015
Minithumbup
Alex Broadfoot
By:
Dec 18,2015
0 people found
this helpful
Alex and his team provided us with an excellent service. Helping the sale progress to a successful ending. We were kept in the loop with all aspects of the transaction....
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Dec 15,2015
Minithumbup
Alex Broadfoot
mehdad anwari
By:
Dec 15,2015
0 people found
this helpful
Stirling Ackroyd were excellent throughout in the recent sale of my former property. Marketing materials and photos in particular, were of a high standard, and clearly better in my view than the photos than when I purchased the flat a few years ago. The listing was quickly registered on the property sites including Zoopla, and Stirling were able to handle several viewings each day. Stirling proved their worth in negotiating and improving the final offer, and continued to be helpful after accepta...
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Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
We were extremely grateful for the professional and supportive service Stirling Ackroyd provided to enable us to sell our flat. We felt that all the staff at the Chatsworth Road, Hackney Branch were very accommodating and approachable in supporting us through the whole process. I felt that they provided us with a bespoke service to mirror our requirements. We had just recently had a baby and we were very appreciative of the level of care and flexibility Stirling Ackroyd gave us. As I was on mate...
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Comment on agent fees
We felt we got value for money.
Was this helpful? Yes
Dec 01,2015
Minithumbup
Alex Broadfoot
By:
Dec 01,2015
0 people found
this helpful
I found Alex from Sterling Ackroyd very professional, helpful, and responsive. Whilst Alex's priority initially was getting the best price for his client, I found Alex understood my needs and budget and following acceptance of my offer he was hugely instrumental in closing the sale at the point of exchange. Regarding Sterling Ackroyd the brand, I find them to be well branded, known in both the industry and to their clients and would consider hiring them as my agent should I ever wish to sell....
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Nov 24,2015
Minithumbup
Andrew Blythe
Jack Bowyer
By:
Nov 24,2015
0 people found
this helpful
The staff at Stirling Ackrold were a joy to work with. From the moment we placed the property with them they worked within a professional and timely manner, keeping us updated at all times. I would recommend Stirling Ackrold to anyone looking to rent their property or find themselves a new home within the knowledge they will be looked after throughout the process. Andrew and Jack are hidden gems within the letting world. A very Happy Landlady - Bethnal Green....
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Nov 20,2015
Minithumbup
Scott Murray
JOSEPH MARK WRIGHT
By:
Nov 20,2015
0 people found
this helpful
Staff at Stirling Ackroyd were excellent in finding prospective tenants and dealing with the change over of the tenants during October 2015. Scott Murray and his colleagues have dealt with queries effectively and promptly, completing the relevant checks on time. Various jobs were carried out on the property before the new tenants moved in and again these were done to high standard and promptly. All round a very professional service from Stirling Ackroyd, who I have now worked with for 10 years....
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Comment on agent fees
The against fees seem appropriate for the standard of service offered.
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Nov 17,2015
Minithumbup
Jack Bowyer
Jorgia Parrott
By:
Nov 17,2015
0 people found
this helpful
We have used Stirling Ackroyd for the last couple of years to find tenants & fully manage our rental property. They have delivered on both fronts with courtesy, regular communication & impressive efficiency. Suitable tenants have been found with great speed on each of two occasions, whilst not sacrificing competitive rental rates; to date we have not had a void period. We are extremely happy with the service provided & do not hesitate to recommend them....
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Comment on agent fees
Fees are not the cheapest but the service provided is good, so willing to pay.
Was this helpful? Yes
Nov 16,2015
Minithumbup
Scott Murray
By:
Nov 16,2015
0 people found
this helpful
Scott has always been efficient and fast in finding us a tenant for our property's. We have never had issues with them after the tenants having moved and and we currently have a 70% renewal rate. They are thoroughly referenced and I would happily recommend the services of Scott Murray....
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Nov 11,2015
Minithumbup
Alex Broadfoot
By:
Nov 11,2015
0 people found
this helpful
After many months of our house on the market with very little movement I contacted Stirling Ackroyd. Initially met Athos who arranged for his team to visit the house. This was on the Monday. By the following Sunday we had a firm offer on the table. Alex Broadfoot began negotiations. Throughout the whole process we were informed at every stage. Having never sold a property before I was feeling quite daunted but Alex was very patient and explained every part of the procedures and processes. W...
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Nov 04,2015
Minithumbup
Alex Broadfoot
By:
Nov 04,2015
0 people found
this helpful
Alec Broadfoot facilitated the purchase of my flat, while I was living abroad. I could not be more impressed with his abilities and highly recommend his services. His professionalism, market knowledge, and communication skills were top notch. Thank you, Alex....
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Oct 16,2015
Minithumbup
mehdad anwari
Athos Kleanthous
By:
Oct 16,2015
0 people found
this helpful
Stirling Ackroyd did a brilliant job; the property they were selling for me was not a very easy sell, and consequently I had quite a few concerns and anxieties along the way. My main contact at the agency dealt with all my queries with great patience and expertise. He kept us constantly updated as to what was happening; for example this was a three way sale between myself, the buyer and the buyer's buyer; and he always kept us informed as to which of our solicitors had the ball in their court. I...
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Oct 11,2015
Minithumbup
Huw Howell-Pryce
By:
Oct 11,2015
0 people found
this helpful
Huw was excellent in securing a tenant for me in a very short time interval for the first agreed price....
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Oct 01,2015
Minithumbdown
By:
Oct 01,2015
1 people found
this helpful
Stirling Ackroyd acted in a way that was incompetent, misleading and put us as potential tenants in a compromised position where we almost ended up without a house to live. We put our trust in them to secure two properties, we were assured that we were the only applicants in the running and that we'd be notified if that wasn't the case. On that basis we waited 8 days to meet the landlord of a property and 3 days to hear back after that, all the while our current lease date was quickly approach...
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Oct 01,2015
Minithumbup
Sarah Birrell
Andy Court
By:
Oct 01,2015
0 people found
this helpful
This was our first buy-to-let property and the agents guided us carefully through the entire process from posting/advertising, interviewing, paperwork and contracts. They are professional and we had a team of 3 people working on our rental. Responses to all our queries ( and there were allot) were prompt and detailed. We had a good choice of high quality tenants. Allot of flats came on the market at the same time in our development so we had a 5% reduction in rental rate from expectation but ...
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Comment on agent fees
Only 5% below what we wanted but there were several similar flats put on the market at the same time since the building was a new development.
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Sep 23,2015
Minithumbup
Alex Broadfoot
By:
Sep 23,2015
0 people found
this helpful
Alex Broadfoot was helpful, professional and a pleasure to deal with. He followed up progress with the solicitors and vendor and I am sure that the whole process was made simpler with his efforts....
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Sep 06,2015
Minithumbup
Alex Broadfoot
By:
Sep 06,2015
0 people found
this helpful
I was referred to Stirling Ackroyd by a friend who had a great experience with them. I went to look at the property I eventually bought and Alex couldn't have been more helpful. Very responsive during the viewing stage and then very helpful during the negotiation stage especially helping all the communication with the sellers. I don't think the purchase would have happened without him!...
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Sep 03,2015
Minithumbup
Andy Court
By:
Sep 03,2015
0 people found
this helpful
Excellent service. Got flat rented within 3 days. Sounded most professional on phone and got the job done. Being at work meant I was not able to attend the branch but I was able to everything via email and the whole process was very efficient...
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Aug 29,2015
Minithumbup
Alex Broadfoot
Athos Kleanthous
By:
Aug 29,2015
0 people found
this helpful
Outstanding service from the Hackney Office, from start to finish; realistic time frames and a positive and upbeat manner maintained at all time; constant updates, my families interest where always put first ( regarding weekends and school time visits) . I was also so impressed with the fact that the level of service never changed after the property was sold, I have still been in contact regarding some loose ends and the service is just as good....outstanding service....big thanks to Alex and At...
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Comment on agent fees
cant fault the process or service received.
Was this helpful? Yes
Aug 27,2015
Minithumbdown
Sarah Birrell
Andy Court
By:
Aug 27,2015
1 people found
this helpful
Avoid this company. Read this carefully! I am a tenant and I have just moved in to my new flat 12 days ago. And when I first came in to flat, there were water leak, broken blind, locked window without key, toilets were flushing water constantly, broken sink, clean-less areas and so on. Also the inventory clerk was in the flat before I come and he has reported as 'good order', 'repair not required' Am I the only one who think how this flat was ready and what the inventory guy did? I seriously...
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By: Alex
Sep 01, 2015
View all comments (1)
Steve We're obviously concerned about problems that occur within a property once a tenant has moved in, it is extremely frustrating to move in to somewhere only to discover that things are not working properly. The moving process is stressful enough. Until you posted this complaint this is the first I have heard about the problems you are having, I will contact you directly and see if we can get some of the outstanding things sorted. As you state we have tried to be helpful but as we ...
Jul 22,2015
Minithumbup
Rhys
By:
Jul 22,2015
0 people found
this helpful
We had an excellent experience of Stirling Ackroyd in our recent flat purchase. Rhys the sales negotiator was polite, professional and helpful, keeping us up to date and informed throughout the whole process and acting as a an effective channel of communication between us and the vendor, even speeding up proceedings when there was a breakdown in communication between solicitors and allowing for a smooth purchase process. We would definitely consider using Stirling Acroyd for future property sal...
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Jul 07,2015
Minithumbup
Huw Howell-Pryce
By:
Jul 07,2015
0 people found
this helpful
Very pleased with the service, very professional and reliable. Achieved to rent the property efficiently and quickly and I was kept regularly updated throughout the process and during the paperwork period. I would highly recommend the agency, and of course Huw....
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May 21,2015
Minithumbup
Sarah Birrell
By:
May 21,2015
0 people found
this helpful
I would like to thank Sarah Birrell of the SA Hackney branch for her excellent helpful and friendly customer service in finding me tenants for my new flat and progressing the admin so that they were able to take occupation within a fortnight of the flat first being handed over to me.!She also made sure I was kept fully up to date on progress and smoothed out the inevitable bumps on the way! Just what you need- a genuine helping hand-when you have so much else to do in commissioning a new propert...
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May 12,2015
Minithumbup
george davey
Heidi Ashton
By:
May 12,2015
0 people found
this helpful
George was excellent in every aspect of the sale. He was always polite and helpful and kept me well informed throughout the process. When Foxton's tried to poach my vendor resulting in my being gazumped George and his manager salvaged the situation. I did have to increase my offer slightly to facilitate their further negotiations but without their excellent ability to deal with the situation I would have lost the purchase which was days away from exchange. They were always professional, courteo...
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Apr 15,2015
Minithumbup
Andy Court
By:
Apr 15,2015
0 people found
this helpful
We have had bad experience with another agency and made a decision to move to Stirling Ackroyd. The property was rented within 1 week! We were also due to go on long vocation and had no time to check out the property from previous tenant, furnish it and sort out all the paper work. The lettings agency took care of it all and was no issues or disturbance to our holiday! This is what i call a service. Highly recommend Andy and his branch,...
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Apr 10,2015
Minithumbup
Athos Kleanthous
Rhys
By:
Apr 10,2015
0 people found
this helpful
Very efficient team, sold my property for a great price and helped push through when things got tricky with the buyer. Thanks so much for your help!...
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Apr 09,2015
Minithumbup
Rhys Hooper
By:
Apr 09,2015
0 people found
this helpful
Not the easiest of purchases and the agent was helpful throughout. The sale site could be better on the web, particularly the plans and dimensions which are sparse, ill defined and look old-fashioned compared to many other agents. (When enlarged they become a fuzzy mess!) Overall the service was better than most agents and our many questions were answered to the best of the agents ability. We would use this agency, if the price was right, when selling....
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Apr 08,2015
Minithumbup
Rhys Hooper
By:
Apr 08,2015
0 people found
this helpful
I really enjoyed dealing with Rhys, he was very good at his job, but selling the house was extremely stressful....
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Comment on agent fees
I ended up having to pay two fees!!!!!! Never do multi agency, it turned out to be a huge expensive headache.
Was this helpful? Yes
Mar 23,2015
Minithumbup
Andy Court
Kevin Payne
By:
Mar 23,2015
0 people found
this helpful
We have found Andy and the SA team to be very competitive and competent in the letting and management of our buy to let property. We will definitely look to use them again....
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Mar 10,2015
Minithumbup
george davey
By:
Mar 10,2015
0 people found
this helpful
In the whole process the person I could always rely on in moving the transaction forward was George Davey. We came upon various hurdles as we proceeded but nothing was too much trouble and he always got back to me if he said he would even if it was to report not so good news....
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Mar 08,2015
Minithumbup
Darren Ebsworth
By:
Mar 08,2015
0 people found
this helpful
Darren was able to answer queries as I needed, and chase solicitors as requested. He is friendly, well presented and easy to talk to....
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Mar 03,2015
Minithumbdown
By:
Mar 03,2015
0 people found
this helpful
In hindsight, as I enter a tenancy agreement with them as management of the property am renting, I somehow regret having made this choice. While I understand the complexity of property management, I wanted to make sure note was taken about the poor service received thus far: poor timing and quality in the communications, unprofessional, pushy staff, vague answers or justifications, and all in all, the feeling that management here couldn't care less about the tenants. If things do not change here...
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By: Alex
Mar 03, 2015
View all comments (1)
As the Lettings Director we obviously don't want to receive bad reviews but without knowing what property, which member of staff and with no actual complaint being received internally it is difficult to know where exactly we have gone wrong. Should the reviewer wish to get in touch with me directly my email address is on our website and I would be more than happy to review any procedural complaints. ...
Feb 13,2015
Minithumbup
Rhys Hooper
By:
Feb 13,2015
0 people found
this helpful
The staff at Stirling Ackroyd are extremely helpful and professional in their approach; from initial enquiry stage to finalising a contract. Rhys Hooper was our agent and he proved efficient in all aspects of our dealings regarding the purchase of a property. Rhys offered us a lot of information and support and his responses to our enquiries were carried out efficiently and with a helpful,polite and genuine manner at all times. He liaised particularly well with the seller on our behalf as we ar...
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
Very prompt and efficient service. A tenant was found with in a couple of days, references received and deposits taken with a few days. They were very helpful and gave advice which was very helpful....
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Jan 30,2015
Minithumbup
Athos Kleanthous
Darren Ebsworth
By:
Jan 30,2015
0 people found
this helpful
Athos and Darren at the Hackney branch of Stirling Ackroyd were pivotal in the sale of my property. For me, the most Important attribute was the level of engagement, regularly updating me and keeping me in the loop as to what was happening. I was never made to feel like my enquiries were an interruption to their work but instead felt reassured that I was the reason for it. From first marketing the property though to completion they were on the ball and tenacious (in a good way) with ensuring tha...
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Comment on agent fees
I feel it was good value for money. We don\'t see the considerable work that goes on behind the scenes beyond an offer being accepted.
Was this helpful? Yes
Jan 20,2015
Minithumbup
Matthew Powell
By:
Jan 20,2015
0 people found
this helpful
The agent was quick to respond to our questions, gave us good colour on vendor's expectation regarding pricing, was hands on in pushing the solicitors/vendors to get things moving forward, did his best to let us do many viewings in the flat or arranged his colleagues to come when he was not available. When completion was done keys were available immediately....
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Jan 12,2015
Minithumbup
dean ben-yosef
By:
Jan 12,2015
0 people found
this helpful
Stirling Ackroyd were extremely efficient and helpful throughout my tenancy. From my first contact with Dean through to the final checkout everything happened punctually and correctly. All the staff I dealt with were very helpful and pleasant and made what can be an unpleasant and stressful process into something that was easy and seamless. At the end of the tenancy they maintained the correct balance between needing to find a new tenant and accepting that it was still my home. I have used SA i...
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Jan 05,2015
Minithumbup
Dean
By:
Jan 05,2015
1 people found
this helpful
Dean arrived promptly at each property over the few days I was looking at accommodation to let, and was a great help in dispensing his knowledge of the facilities and amenities in each area I was looking at. After looking at 5 or 6 of the properties I requested for viewing and I still hadn't found anything I was happy with, Dean informed me of a property in the area that I had not requested to view, but thought I might like. Call it the "Mystery House" if you like, after the tv show, ...
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Was this helpful? Yes
Dec 16,2014
Minithumbup
Matthew Powell
By:
Dec 16,2014
0 people found
this helpful
I couldn't recommend Matt highly enough - he is sweet, polite, funny, friendly and incredibly efficient. He's honest and reliable and went above and beyond to help with anything within this power with regards to selling me my new flat. He was also super speedy. Overall excellent service and an exceptional manner....
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Dec 12,2014
Minithumbup
george davey
By:
Dec 12,2014
0 people found
this helpful
Of all the agents I have dealt with over the past few months, George is by far the most pro-active and interested in the properties he has for sale. He made sure he had as much information as possible about the property before showing and got answers to all my questions within hours; he was always up to date with the progression of the sale. Cheers George. Now can you find me another one!...
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Dec 11,2014
Minithumbup
Nick Karamanlis
By:
Dec 11,2014
0 people found
this helpful
I want to praise Nick Karamanlis and his team for handling the sale of my property efficiently, especially in light of some last minute difficulties caused by the buyer. I would not hesitate to recommend them to anyone else selling a property in the area....
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Dec 03,2014
Minithumbup
dean ben-yosef
By:
Dec 03,2014
1 people found
this helpful
I was really impressed by the level of quality provided by Dean (Stirlink Ackroyd - Clerkenwell), from the selection of the property (he took time to understand our needs and found the perfect match in our budget) to the administrative process (he was really reactive, clear and helpful). He made the whole experience very enjoyable for us and we were really happy with the outstanding service....
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Nov 21,2014
Minithumbup
dean ben-yosef
By:
Nov 21,2014
1 people found
this helpful
Dean was professional and efficient. There was good communication throughout and my flat was let very quickly. I felt that he had a good knowledge of the market and would recommend him and Stirling Ackroyd....
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Nov 18,2014
Minithumbup
Andy Court
By:
Nov 18,2014
0 people found
this helpful
We had quite a complex letting issue, which we asked Stirling Ackroyd to deal with for us, as first-time private landlords who live some distance away from London. Andy Court, the Lettings Manager, could not have been more helpful. He went well beyond the formal requirements to sort everything out and to make sure the letting went well; in short, he and his colleagues treated us as real human beings, not simply as a 'let'. Andy understood why we were anxious and made things work (both for u...
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Nov 11,2014
Minithumbup
Athos Kleanthous
By:
Nov 11,2014
0 people found
this helpful
My wife and I have now sold and bought property through Athos Klisthenis and both were very challenging transactions. Selling our Flat in Dalston proved difficult as the buyer sought to change the terms of the deal late in the proceedings. Buying our new flat in Hackney Central was difficult as the private owner had purchased the flat less than 6 months prior. In both cases Athos was the model of consistency in terms of relaying information back and forth, chasing documentation and presenting di...
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Nov 10,2014
Minithumbup
Athos Kleanthous
By:
Nov 10,2014
0 people found
this helpful
Stirling Ackroyd already had the purchaser on their books looking for a property in the Textile Building - so finding the purchaser was not an issue. However, the process then became very protracted because of largely ill-conceived questions and difficulties raised by the purchaser's proposed mortgagee and the mortgagee's surveyor - for example, insisting on a CML form when I am not a developer. Athos managed both my own and the purchaser's increasing frustration and exasperation with great sk...
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Was this helpful? Yes
Nov 07,2014
Minithumbup
dean ben-yosef
Jorgia Parrott
By:
Nov 07,2014
1 people found
this helpful
very pro, very competent. Everything went very smooth despite the huge time constraint. Well done!!! I will mosdef use their services again....
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Nov 03,2014
Minithumbdown
By:
Nov 03,2014
1 people found
this helpful
I have had a 3 bedroom flat let through this company. I have experienced the worst customer service; in terms of management they were detrimental to my income and tried to charge me for for the most pointless things, they never answer emails and if you need anything to be done they won't do it. Do not use them to let and especially not to manage your property. In summary an awful company with a non-existent customer care and very little knowledge in property let and management....
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By: Alex
Nov 03, 2014
View all comments (1)
It's difficult to respond properly to a client who hasn't complained to us directly, we welcome reviews of our service and always look to improve but to just write a general complaint with no name isn't helpful. If the person who has written this wants to write or speak to me as the Lettings Director then I will willingly enter in to a conversation to try and rectify and problems. My details are on our website. ...
Oct 27,2014
Minithumbup
mehdad anwari
By:
Oct 27,2014
0 people found
this helpful
Mehdad and the team were very good at communicating with us throughout the process across all areas - from a full breakdown of the people viewing the property (and when they would be visiting) to details of all of those making offers and the progress of the sale. This enabled us to make informed decisions and manage expectations of all the individuals we were dealing with which made the process very straightforward and enjoyable. The team were friendly, kind and patient throughout and always ap...
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Oct 27,2014
Minithumbup
Matthew Powell
By:
Oct 27,2014
0 people found
this helpful
Matt has been a good communicator all the way. He helped me to sell the flat. I am very pleased with his work....
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Oct 24,2014
Minithumbup
Samuel Prats
By:
Oct 24,2014
0 people found
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Really excellent service from Matt at Stirling Ackroyd Hackney. No nonsense advice. Supported my offer when there was a counter offer. And when the lawyers took their time to exchange, Matt was a great go-between: chasing up and smoothing things over as and when necessary. When the time comes I'll definitely sell through Matt / SA. Definitely recommend....
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Oct 22,2014
Minithumbup
Scott Murray
By:
Oct 22,2014
0 people found
this helpful
Scott did a great job helping me get an apartment as soon as possible. A friendly, positive and efficient attitude that made the process easy, without hassle. The agency has a good selection of apartments in this vibrant part of town. I was happy to get everything sorted and keys to the place in a matter of days. Will return to agency if I move. Thanks...
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Oct 20,2014
Minithumbup
Huw Howell-Pryce
Charlie Heim
By:
Oct 20,2014
0 people found
this helpful
Stirling Ackroyd are a professional and customer focused business who get results and provide a good value for money service. All of my interaction with their staff was positive and I would recommend them to any prospective landlords in Central London. I would have no hesitation on using them again....
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Oct 17,2014
Minithumbup
By:
Oct 17,2014
2 people found
this helpful
Huw and Charlie at the Covent Garden office did a very professional and efficient job of letting the apartment, from start to finish. I was also impressed that they were willing to go beyond the call of duty in helping to provide access for the tenant and assist with some furniture deliveries in the first few days of the letting. I hope to use them again next year....
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Oct 10,2014
Minithumbup
Darren Ebsworth
By:
Oct 10,2014
0 people found
this helpful
Very impressive, swift and smooth purchase. Easy to approach and accessible all the time. Very helpful. I would definitely recommend....
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Comment on agent fees
Worked hard to get the best deal for me.
Was this helpful? Yes
Jun 25,2014
Minithumbup
Jack
By:
Jun 25,2014
0 people found
this helpful
I recently sold my home through the Borough High Street office and after a very stressful experience with another local agent was very pleased with how Jack handled our sale. I was regularly updated throughout and his advice at all times seemed accurate and helped us find a buyer very quickly. Very happy with the result achieved!...
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Jun 06,2014
Minithumbup
Nick Karamanlis
By:
Jun 06,2014
0 people found
this helpful
My boyfriend and I instructed Nick and his team to market our flat in Hackney, we also managed to find our onward move through the Hackney branch which was ideal as keeping the transaction under the one roof - we thought that this would be beneficial as to keep the whole process as smooth as possible. In what turned out to be a difficult and complicated move, Nick Karamanlis and his team were very impressive in keeping the deal together and managing to keep the entire chain updated as everyone i...
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Jan 28,2014
Minithumbdown
By:
Jan 28,2014
1 people found
this helpful
Property management of Stirling Ackroyd is a nightmare. It takes them days to reply on emails, they don\'t pick up the phone and it took them 8 weeks to repair a broken tap. The customer service is very, very poor. I\'ve seen a worse agency....
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Mar 19,2013
Minithumbdown
Iftahar Khan
By:
Mar 19,2013
5 people found
this helpful
Not only ineffective, but damaging to my interests. I hired Sterling Ackroyd to market my substantial commercial property 14 months ago. In that time they have provided virtually no leads for tenants, and they few that they have furnished have been completely unsuitable. Add to this that they consistently lost details of my property and had to contact me again whenever they had a new enquiry with often inane questions and I would say that I had lost faith in the idea that they would ever f...
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Jan 18,2013
Minithumbup
By:
Jan 18,2013
2 people found
this helpful
Most people only seemed to write reviews if they have had a bad experience so I thought it only fair to let others know of a positive estate agent experience (never thought I would say it). Firstly Nick came round to value my property and I found him extremely knowledgable and likeable. I have to admit however I chose to go with another local agent on the basis they had sold more in the area and had been around much longer. That said agent managed to get an acceptable offer on my property that s...
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Jul 21,2012
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Jul 21,2012
4 people found
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In the past few years I have moved home a fair few times and have always received sub-standard service from estate agents. And due to this, I never expected any better from any future agent I\'d ever use. Stirling Ackroyd, to my amazement, threw all those pre-conceptions out the window. They were instructed on the sale of my home in Hackney on a Thursday back in April sometime, photos and details wouldn\'t be ready by at least Monday, which at the time, I was little dissapointed by. They prom...
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Jun 27,2012
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By:
Jun 27,2012
5 people found
this helpful
My partner and I had a viewing arranged for a 2-bed flat in Hackney at 5.30 on 04/04/2012. I arrived at the property a few minutes early. At 5.35 I was called from the office by Raquel who asked if we still wanted to view the property, I replied saying that I was at the property and had not called to say otherwise so why wouldn\'t I want to see the property? Raquel arrived 15 minutes later, meaning that she was 20 minutes late for the appointment, my partner and I had both left work early. T...
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By: lol
Nov 20, 2012
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How petty and childish ...
May 29,2012
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By:
May 29,2012
2 people found
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We are currently using Stirling Ackroyd to attempt to sell our property in Dalston. They are coming to the end of their sole agency contract and admittedly have managed to arrange an average number of viewings. They do not work outside of office hours, so will not show the property after 6pm during the week which means we are having to conduct evening viewings ourselves. I\'d imagine they won\'t share their commission with us for that though. They also do not work weekends, only opening for a ha...
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What agent could do to change your mind?
Honesty. Communication. There is one agent, Medhad, who is very personable. I\'d keep him and fire the rest.
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By: Nick K
Jan 02, 2013
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Incidently, we sold this property and kept the chain together. We were thanked at least by the reviewers husband. ...
Mar 28,2012
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sabrina lartey
By:
Mar 28,2012
6 people found
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Bad, unefective, slow... We rented a property during two years, the process was really slow, we renew the contract and we had to go to the agency to sign it a few times because they did a few mistakes, then we had to wait two months to get a copy of the contract. They wanted to charge us 60 + VAT per person and after dealing with then we agreed paying 60 in total. Now, after two year they are sending us invoices saying we did not paid the fees. The first time they just send us the invoice by ...
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Jul 04,2011
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Jul 04,2011
2 people found
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Very unreliable agency! Two of their agents promised to contact me and never did. I tried to call them many times to arrange a viewing - they were completely ignoring phone calls. First Alan Thompsons promised to call me but stopped picking up his phone, then I got a phone call from his colleague, she also promised to call me back in an hour and disappeared. Very disappointing....
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Jun 10,2010
Minithumbup
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Jun 10,2010
1 people found
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I used Stirling Ackroyd to let out my property and they have consistently achieved more money and offered a better service than any of the other agents within the local area. ...
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By: Zorro
May 09, 2012
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Peter Piper I bet you are an ex employee.... ...
Sep 30,2009
Minithumbdown
By:
Sep 30,2009
4 people found
this helpful
I am currently in the process of renting a property through Stirling and Ackroyd, which has been the slowest most frustrating process i have ever endured. The staff are completely incompetent and do not communicate amongst themselves, meaning that I continuously receive different answers and promises from the different members. My agent has made false promises for contract dates, for moving in dates and has not returned urgent calls when promised, resulting in me wasting a lot of time preparing ...
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Last updated at 11:59 AM 12/12/2016 by Alex Broadfoot

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Last updated at 11:59 AM 12/12/2016 by Alex Broadfoot

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Bloomsbury
19 Bury place, London WC1A 2JB
(11)
EC2
40 Great Eastern StreetShoreditch, London EC2 3EP
(36)
Hackney
53 Chatsworth Road, London E5 0LH
(8)
show all branches (11)
Hackney
331 Mare Street, London E8 1HY
(54)
Hampstead - St Johns Wood
1 Regency Parade, London NW3 5EQ
(0)
London
36-42 New Inn Yard, London EC2A 3EY
(0)
Office 1
26 Borough High Street, London SE1 9QG
(2)
Office 2
Queens College Chambers, 38 Paradise Street, Birmingham B1