89% sales valuation accuracy
93% sales fee satisfaction
83% lettings valuation accuracy
89% lettings fee satisfaction
We are an independent firm of estate agents and surveyers offering specialist advice on all aspects of both commercial and residential property throughout the city fringes.
show more
We are an independent firm of estate agents and surveyers offering specialist advice on all aspects of both commercial and residential property throughout the city fringes.
Latest Reviews
View all Reviews 156
12th Jan 2021
reviewed by 'Jessica'
11th Jun 2020
reviewed by 'Martin'
15th Feb 2020
reviewed by 'Claire'
24th Sep 2019
reviewed by 'Michele'
17th Sep 2019
reviewed by 'MIss'
24th May 2019
reviewed by 'Unsatisfied'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 93% | £38,000 | £1,230,000 |
| Lettings | 83% | 89% | £390 | £3,445 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 2 | 40 | 9 | 31 | 1 | 26 | 1 | 2 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Stirling Ackroyd Branches (view all 14)
Jan 12,2021
Jan 12,2021
0
people found
this helpful
this helpful
This agent tried to steal money from us. Following the moving out inspection, they tried to take nearly £200 from us claiming that we did not resolve a pre-existing mould issue in 1 of the rooms.
We informed them that when we moved in during the Summer ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 13, 2021
View all comments
(1)
Hi Jessica,
Sorry to hear you were unhappy with your deposit release and your Landlords suggested deductions. I am pleased to find that following advice from Stirling Ackroyd, your Landlord waivered any deductions in this regard.
We do have an obligation to both Landlord’s and Tenant’s to negotiate an agreeable deposit release, ultimately any suggested deductions are at the instruction of the Landlord not Stirling Ackroyd.
Raising a deposit dispute can be a lengthy process and I a ...
Jun 11,2020
Jun 11,2020
0
people found
this helpful
this helpful
Plain out lied to us on emails and calls and incurred costs to us with another agency. I do not recommend them for any oof their services....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15,2020
Feb 15,2020
0
people found
this helpful
this helpful
Do not use this agent for letting. Better out there. Using pressure selling. Olivia, The letting agent tried to sell me a property without even seeing it. Then saying that there where offers.
Absolutely wrong....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 24,2019
Sep 24,2019
1
people found
this helpful
this helpful
After I signed the contract they increased the rent by 60£ per week with a ridiculous excuse. They then let me down with searching for another property. They are utterly unreliable....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 17,2019
Sep 17,2019
1
people found
this helpful
this helpful
getting the lease took more than 2 months while being promised it would bve at the end of the week. The contract was only made official on the week of the move. Agent made promises during the viewing which then turned out not to be true. ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2019
May 24,2019
0
people found
this helpful
this helpful
This agency, and the landlords they protect and represent, are extremely unethical. I was shown a different flat than the one that was available because the agency could not obtain keys. Being an expat, I did not know the risks related to this. Upon moving ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2018
Oct 05,2018
0
people found
this helpful
this helpful
The Borough High Street branch of Stirling Ackroyd did an excellent job in renting out our 1 bedroom flat in Southwark. It only took them 5 working days to find a good Tenant at the rental value they suggested for marketing purposes. It is refreshing to work ...
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Jul 30,2018
Jul 30,2018
0
people found
this helpful
this helpful
Abby is a pleasure to deal with and responds to emails with all the correct information within moments of receiving them....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 17,2018
Jan 17,2018
0
people found
this helpful
this helpful
George Davey was simply superb, selling my house back in 2016 for an astonishing price. But more importantly he remains someone I can call on for support with my other properties. I will never consider any other agent for my property transactions, he really is the ...
read full review
read full review
Comment on agent fees
Worth every penny
Was this helpful?
Yes
Yes
Oct 27,2017
Oct 27,2017
1
people found
this helpful
this helpful
Absolutely shocking conveyancing service.
My solicitor did not return my calls and took, on average, a 10 days to reply to my emails. The solicitor then began exchange negotiations without consulting me regarding dates. It has been 7 months since I moved into my new property and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31, 2017
View all comments
(1)
Maureen, Stirling Ackroyd Estate & Letting Agents are extremely sorry that you have had a bad experience with any company bearing our name. We believe that your conveyancing was undertaken by Stirling Ackroyd Legal in Commercial Road, which has not been affiliated to us for over a year now and is a completely separate company. We hope you find a resolution in the end. ...
Aug 01,2017
Aug 01,2017
0
people found
this helpful
this helpful
Abby has been dealing with my property renewals in the past few times. Everything was handled very efficiently and in a timely manner. I have been very impressed....
read full review
read full review
Comment on agent fees
good.
Was this helpful?
Yes
Yes
Jul 11,2017
Jul 11,2017
0
people found
this helpful
this helpful
Recently we were flat-hunting through 11 different estate agents. Carl stood out above the rest for his professionalism. timely response to messages, and thorough knowledge of his properties. Carl's level of professionalism is rare amongst estate agents and in our case it made for a stress-free ...
read full review
read full review
Comment on agent fees
N/a
Was this helpful?
Yes
Yes
Jun 21,2017
Jun 21,2017
1
people found
this helpful
this helpful
Carl was excellent in helping us secure our new flat while recently relocating from US. The process was seamless and he was always there to answer any and all questions. Huw was also exceptional in the process. Couldn't be happier....
read full review
read full review
Comment on agent fees
Fee's were reasonable and service was excellent.
Was this helpful?
Yes
Yes
Jun 01,2017
Jun 01,2017
0
people found
this helpful
this helpful
Quick to respond, helpful and pleasant to deal with. Appointment times were at my convenience and you could feel William would go the extra mile for you....
read full review
read full review
Comment on agent fees
Neither good nor bad
Was this helpful?
Yes
Yes
May 31,2017
May 31,2017
0
people found
this helpful
this helpful
Abby is incredibly diligent, responsive, professional and quickly delivers on action items. He has helped me multiple times through the process of renewal of my lease and I am very positively impressed. Keep up the good work, Abby!...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2017
May 24,2017
0
people found
this helpful
this helpful
Caroline is amazing! not alone was she integral in securing a 8 week completion of my purchase - her knowledge, support, project management and efficiencies are to be commended. Caroline has an excellent rapport with clients, solicitors and provided excellent assurance and knowledge that I needed ...
read full review
read full review
Comment on agent fees
NA
Was this helpful?
Yes
Yes
May 24,2017
May 24,2017
0
people found
this helpful
this helpful
Excellent service as always from Abby. Always responsive to my requests and very prompt in his response. Abby provides a stress free and highly professional service....
read full review
read full review
Comment on agent fees
Of course the fee always seems high
Was this helpful?
Yes
Yes
May 23,2017
May 23,2017
0
people found
this helpful
this helpful
I was dealing with Abhijit to extend my tenancy at a property in Bloomsbury. He is very prompt with his responses and handles matters regarding renewals in a very efficient and professional manner....
read full review
read full review
Comment on agent fees
Excellent !
Was this helpful?
Yes
Yes
May 18,2017
May 18,2017
0
people found
this helpful
this helpful
Abby has been helpful all the way through my tenancy in the Heron building. She has shown deep professionalism and eagerness to get back to me quickly on a few requests. I will be happy to collaborate in the future....
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2017
May 10,2017
1
people found
this helpful
this helpful
Stirling Ackroyd made my life easy! They are very efficient and professional. I personally dealt with Henry who always replied promptly, kept me well informed and was always available to help - a very good experience. Thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
May 04,2017
May 04,2017
0
people found
this helpful
this helpful
Will found us some really great flats to look at and we found our perfect place after just one viewing! He made the move in process and documentation super easy and was really helpful and contactable!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 26,2017
Apr 26,2017
0
people found
this helpful
this helpful
It was a great pleasure to work with Huw Howell-Pryce. I experienced him as a very professional, reliable and helpful person. He answered questions at once and made always a great effort to make our requests possible. Truly the best experience so far for a ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Apr 19,2017
Apr 19,2017
0
people found
this helpful
this helpful
Abhijit is very serious. The whole process for renewing our rental contract was very smooth. We are very happy to have him as our Renewals Manager...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 05,2017
Apr 05,2017
0
people found
this helpful
this helpful
Stirling Ackroyd and Huw Howell-Pryce in particular have been a pleasure to work with. Huw helped me to find the perfect rental property and went out of his way to provide updates and stay in regular contact throughout the offer and signing process. He confirmed ...
read full review
read full review
Comment on agent fees
Fees are reasonable and not unaffordable
Was this helpful?
Yes
Yes
Apr 03,2017
Apr 03,2017
0
people found
this helpful
this helpful
In my experience so far with SA, Sammy and Huw, I have found them to be hard working, diligent and professional. I have no hesitation in recommending SA to other clients looking to rent out or secure property....
read full review
read full review
Comment on agent fees
Market rates
Was this helpful?
Yes
Yes
Mar 23,2017
Mar 23,2017
0
people found
this helpful
this helpful
Stirling Ackroyd (Hackney and Clapton Branch) provided a very poor service for their price. If you're debating using this agent or doing it yourself and using a site like sellmyhome.co.uk, my experience would suggest you could save yourself a considerable amount of money ...
read full review
read full review
Comment on agent fees
Very overpriced
Was this helpful?
Yes
Yes
Mar 23,2017
Mar 23,2017
0
people found
this helpful
this helpful
Abby was extremely competent and helpful with facilitating the annual lease renewal process as always. He made sure all the documentation was in order and coordinated well with all the various parties involved....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2017
Mar 17,2017
0
people found
this helpful
this helpful
Abby has been looking after me for a couple of years now. He is always on top of everything, highly efficient and very pleasant to deal with. He takes the pain out of property!...
read full review
read full review
Comment on agent fees
They're always going to be too high, but have been with them for a few years now so can't be that bad ;)
Was this helpful?
Yes
Yes
Mar 17,2017
Mar 17,2017
0
people found
this helpful
this helpful
Caroline was excellent from start to finish. Her communication was perfect. Caroline is very personable and clearly knows the market and process well. Thank you very much for everything....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 14,2017
Mar 14,2017
0
people found
this helpful
this helpful
Another renewal successfully closed with minimal difficulty by Abby - thank you. The team does a really good job looking after the management and lettings....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:59 AM 12/12/2016 by Alex Broadfoot
