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    Jack Willson
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    Richard Pointer
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    Rebecca White
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    Sevilay Rawalings
  • Jon Good
    Jon Good
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    Paul Davidson
  • Kelly Workman
    Kelly Workman
  • Karen Barnes
    Karen Barnes
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    Karen Barnes
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    James Moore
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    Kevin Rawlings
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    Ernest McGregor
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Steps Estate Agents

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Properties for Sale
Properties to Rent

Feb 10,2018
Minithumbup
Kelly Workman
Jon Good
By: 'dan70'
Feb 10,2018
0 people found
this helpful
A service better than expected from a smaller local firm. Jon seemed to generate a lot of interest in the property resulting in a number of offers and Kelly was helpful in always being available to discuss progress once it had sold....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 02,2018
Minithumbup
Jon Good
Kelly Workman
By: 'Ila'
Feb 02,2018
0 people found
this helpful
Jon valued our house and we liked him straight away. Very honest, professional and upfront. He explained everything in detail and took his time to answer any questions we had. Throughout the selling process he kept us up to date with potential buyers and made ...
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Comment on agent fees
Fees are very affordable
Was this helpful? Yes
Jan 31,2018
Minithumbup
Jon Good
Kelly Workman
By: 'Mr & Mrs Frankfurt'
Jan 31,2018
0 people found
this helpful
Very pleased with the service and contact given that has led to a successful exchange of contracts. Would use them again if necessary....
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Comment on agent fees
Very pleased with the fees at 0.08% of sale fee.
Was this helpful? Yes
Jan 30,2018
Minithumbup
Paul Davidson
By: 'Steve'
Jan 30,2018
0 people found
this helpful
I would like to thank you Paul for all your help in the sale of my Father's property, thank you for all your good advice - A true professional . Also thanks to Kelly for keeping me up to date throughout. Cheers Steve...
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Comment on agent fees
very pleased.
Was this helpful? Yes
By: Jon Good
Jan 30, 2018
View all comments (1)
Thank you Steve, we really appreciate your comments, I shall pass on your review to Paul & Kelly, and once again , thank you for the review ...
Jan 28,2018
Minithumbup
By: 'Superb service'
Jan 28,2018
0 people found
this helpful
The team at Steps Collier Row could not have done more to enable me to move. They were kind and supportive to my son and I from beginning to end. They effectively organised an open day, advised us regarding the offers subsequently received, continued to ...
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Comment on agent fees
Competitive fee which was reasonable for the excellent work done
Was this helpful? Yes
By: Jon Good
Jan 30, 2018
View all comments (1)
Thank you so much for your review, its means everything to us. We are a small family run estate agency, and recommendations like this are what we aim for every time. ...
Jan 25,2018
Minithumbup
Rebecca White
Karen Barnes
By: 'FF'
Jan 25,2018
0 people found
this helpful
Happy with Steps they carried me along all the way professionally This is the third time i am using them and they have exceeded my expectations each time....
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Comment on agent fees
Competitive
Was this helpful? Yes
Dec 18,2017
Minithumbup
James Moore
Kevin Rawlings
By: 'Ria'
Dec 18,2017
0 people found
this helpful
Thanks to Steps, for the great customer service received, special thanks to James and Kevin who assisted us in our new purchase :)...
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Was this helpful? Yes
Nov 19,2017
Minithumbup
Kelly Workman
Jon Good
By: 'Karen Daley'
Nov 19,2017
1 people found
this helpful
Without hesitation STEPS are the BEST ! Kelly Workman was an absolute star going above and beyond. Patience of a saint and nothing was too much trouble. Can't thank Kelly enough. Paul took fab photos ! Jon Good is a great manager, trustworthy. Collectively a fabulous ...
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Comment on agent fees
Very good could not be beaten on price - donÒ€ℒt be fooled by online prices
Was this helpful? Yes
By: Jon Good
Nov 19, 2017
View all comments (1)
Thank you for your comments Karen, we really appreciate them ...
Nov 19,2017
Minithumbup
Kelly Workman
By: 'Brian'
Nov 19,2017
0 people found
this helpful
Kelly is a real star although we was buying the property she kept us informed every step of the way and found out things that we didn't know. She was so informative spoke to solicitors and made progress better than we could have done. ...
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Was this helpful? Yes
By: Jon Good
Nov 19, 2017
View all comments (1)
Thank you Brian we really appreciate your comments and I shall let Kelly know. ...
Oct 22,2017
Minithumbup
Rebecca White
By: 'Mary Alango'
Oct 22,2017
0 people found
this helpful
For the time we were on the property six and half years, Rebecca has been very supportive and understanding. She makes you feel valued....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 11,2017
Minithumbup
Rebecca White
Jack Willson
By: 'Edita/Robertas'
Oct 11,2017
0 people found
this helpful
I would like to say a BIG THANK YOU! To all team in Dagenham branch . Especially to Rebecca White and Jack Willson for quick and professional work. No hassle no stress very professional. And for those who read the reviews,NOT everything depends on agent, ...
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Comment on agent fees
good
Was this helpful? Yes
By: Rebecca White
Oct 11, 2017
View all comments (1)
Thank you for your kind comments, it is a pleasure to have you as our tenant. ...
Sep 29,2017
Minithumbup
Rebecca White
By: 'Honeysuckle cottage owners'
Sep 29,2017
0 people found
this helpful
I can't recommend this Estate Agent enough , they were great all the way through our sale, especially Rebecca White. When we were stressed just before exchange and getting no where with the solictors, Rebecca found out what the issue was and sorted it out , only ...
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Comment on agent fees
Great
Was this helpful? Yes
Sep 25,2017
Minithumbup
Karen Barnes
By: 'Dennis'
Sep 25,2017
0 people found
this helpful
Whilst we were renting our property Karen Barnes was extremely helpful and quick sorting out any issues that we had with the tenant or property....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2017
Minithumbup
Richard Pointer
By: 'Faisal Alam'
Aug 25,2017
0 people found
this helpful
Buying my first property was very stressful and exciting at the same time, any problems I had ran into I was able to call steps and they were more then happy to assist and assure me of what the process is and helped speed it ...
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Comment on agent fees
I was the buyer and not charged at all, but I still received A* customer service.
Was this helpful? Yes
Aug 25,2017
Minithumbup
Richard Pointer
Sevilay Rawalings
By: 'First Time Buyers'
Aug 25,2017
0 people found
this helpful
Both Richard and Sevilay, were very helpful throughout the process. As first time buyers it was nice to have have dealt with a team that was friendly and responsive to our questions :-)...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 22,2017
Minithumbup
James Moore
By: 'Andreea Ungureanu'
Jul 22,2017
0 people found
this helpful
We just bought a property though Steps,we did a lot of views during the last year with different Estate Agencies ,Steps highly stand out from 1st moment . Majority of properties we seen them with James, (9/10 properties for couple of good months),he has an ...
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Comment on agent fees
No hidden fees ,amazing .
Was this helpful? Yes
May 25,2017
Minithumbup
Rebecca White
Rebecca White
By: 'Mariyan Petrov'
May 25,2017
0 people found
this helpful
Rebecca made my days very easy, great professional I can only say a very Big Thank You. She helped me with my Landlord licence and made all happened in very short period of time....
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Comment on agent fees
Good value for money
Was this helpful? Yes
By: Rebecca White
May 26, 2017
View all comments (1)
Dear Mariyan, Thank you very much for your lovely comments. Kindest regards, Rebecca White ...
Mar 13,2017
Minithumbup
Rebecca White
Karen Barnes
By: 'Jane'
Mar 13,2017
0 people found
this helpful
We have used steps to rent out our property in Dagenham. After a bad experience from a previous letting agency,Steps gave us the confidence back to start renting again.Rebecca and Karen were very helpful. They were always available on the phone and email. ...
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Was this helpful? Yes
By: Rebecca White
Mar 13, 2017
View all comments (1)
Thank you very much for taking the time to leave a review for Steps, we really appreciate your comments. ...
Mar 08,2017
Minithumbup
Rebecca White
Jack Willson
By: 'Happy Landlord'
Mar 08,2017
1 people found
this helpful
Extremely professional service, I was very impressed at the speed in which my property was rented and updated on a regular basis throughout....
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Comment on agent fees
Good value for money
Was this helpful? Yes
Mar 02,2017
Minithumbup
Karen Barnes
By: 'leo'
Mar 02,2017
0 people found
this helpful
I bought my property from Steps estate agent and was so happy with their service that I asked them to also find me a tenants for the property and manage it also. I have found the lettings team at steps especially Karen to be very ...
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Comment on agent fees
good
Was this helpful? Yes
Feb 01,2017
Minithumbup
Jon Good
By: 'Mak Hunter'
Feb 01,2017
0 people found
this helpful
Steps ( Collier Row ) in particular Jon Good & Rhys Jones were true professionals from start to finish. Their pro active and positive attitude stood out amongst the rest of the property agents who were allegedly trying to sell our house. The phots they took were ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jon Good
Feb 01, 2017
View all comments (1)
Thank you Mark, I really appreciate your comments ...
Feb 01,2017
Minithumbdown
Richard Pointer
By: 'Adam A'
Feb 01,2017
0 people found
this helpful
Really helpful and with a lot of local knowledge, I would not hesitate to use them again in the future!...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2017
Minithumbup
Jon Good
Paul Davidson
By: 'Alan Knight'
Jan 30,2017
0 people found
this helpful
Intial contact was with Paul who was very good and did everything I asked for and got the house on the market when requested. We had two false starts when developers made high offers and we took the house off the market only for the ...
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Comment on agent fees
We negotiated a fair fee. You were prepared to negotiate
Was this helpful? Yes
By: Jon Good
Jan 30, 2017
View all comments (1)
Thank you for your review Alan, there might have been a mis understanding with the figure of £350,000, as we have NEVER said it was worth that low, we said that would be a good asking price as it was recognised by Rightmove in their drop down menu and that it would attract more buyers. We always knew it would achieve somewhere around £365,00 and not the £390,000 we got 3 times because the surveyors would always down value it (which they did) ...
Dec 03,2016
Minithumbup
Rebecca White
Richard Pointer
By: 'Ubankole'
Dec 03,2016
0 people found
this helpful
Agent is staffed by Friendly people that show brilliant professionalism at all times. They never waste time and are always willing to help....
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Comment on agent fees
Agent fees is reasonable
Was this helpful? Yes
Nov 30,2016
Minithumbup
Rebecca White
By: 'greg'
Nov 30,2016
0 people found
this helpful
I have always found Rebecca to be most professional and diligent in dealing with any issues that have arisen why renting my property through the agent. She's always dealt with everything in a timely and helpful way. The service is very good and most helpful ...
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Comment on agent fees
you sometimes get what you pay for
Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'Marvin'
Nov 29,2016
0 people found
this helpful
A great and efficient service provided everything I require tenants for my property. I have no hesitation in recommending steps....
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Was this helpful? Yes
Nov 29,2016
Minithumbup
Rebecca White
By: 'greg'
Nov 29,2016
0 people found
this helpful
Rebecca is always very professional, polite and on top of whatever it is that I speak to her about regarding my properties. I always get a quick response and issues are resolved in a timely manner without any disruption to myself. A very good all ...
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Comment on agent fees
the fees could be lower but you do sometimes get what you pay for.
Was this helpful? Yes
Oct 12,2016
Minithumbup
Jon Good
By: 'choey'
Oct 12,2016
0 people found
this helpful
jon worked very hard dealing with a very awkward buyer but in the end jon won the day which we both thank him for his perseverance. Michael & Christine....
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Comment on agent fees
good
Was this helpful? Yes
By: Jon Good
Oct 12, 2016
View all comments (1)
Hi Christine, thank you for your comments, we got there in there in the end and i hope you enjoy your new home. ...
Oct 01,2016
Minithumbup
By: 'Helpful'
Oct 01,2016
0 people found
this helpful
As a first time land lord I found steps most helpful in the process.There was no pushing prospective tenants forward.I would use them again....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 22,2016
Minithumbup
Paul Davidson
Kelly Workman
By: 'Zhan Musev'
Sep 22,2016
0 people found
this helpful
It was great having to deal with Paul Davidson and Kelly Workman. They were extremely professional and polite in all our dealings with great advice and positive attitude at all times. I would highly recommend them to any of my friends and colleagues....
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Comment on agent fees
The fees were in line with the current market, so I can say they were good.
Was this helpful? Yes
By: Kelly Workman
Oct 12, 2016
View all comments (1)
Thank you for your comments. We appreciate it ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 4 1 17 0 6 1 2 1

Agent Fees

No fees set.
Last updated at 3:18 PM 11/10/2017 by Kevin Rawlings

Complaints Procedure

No procedure set.
Last updated at 3:18 PM 11/10/2017 by Kevin Rawlings

Firm Widgets

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Dagenham
298 Heathway, Dagenham RM10 8LU
(31)
Romford
19 Collier Row Road, Romford RM5 3NR
(16)


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