Branch: York, 10 Colliergate
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: YO26
Branch: York, 10 Colliergate
Sales (Prospective customer)
Postcode: YO26
0people found this helpful
The rudest and most incompetent service I have ever experienced as a buyer. I waited outside the property for 10 minutes and he didn't show up - I had to go out to the end of the cul-de-sac only to find the lazy agent just ... read full review
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(1)
Good Afternoon,
We are very disappointed to hear of your bad experience with Stephensons.
So we can look into this further, could please call us on 01904 625533 to provide more information as we are unable to investigate with the criteria provided in the initial review.
The team and I look forward to speaking with you soon.
Kind Regards
Zak ...
5 Star Review
Sep 11,2017
Nick Lawrence
By: 'Fleur'
Sep 11,2017
Branch: Easingwold, Inglenook, Market Place
Services: Sales (as a Vendor)
Sold price: £425000 Would you recommend?: Yes
Postcode: YO61
Branch: Easingwold, Inglenook, Market Place
Sales (as a Vendor)
Sold price: £425000 Postcode: YO61
1people found this helpful
The Stephensons team offered us a professional service, providing honest advice and guidance. The team kept us informed through out the sale of our bungalow and the purchase of our new home.... read full review
Branch: York, 10 Colliergate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: YO41
Branch: York, 10 Colliergate
Sales (as a Vendor)
Postcode: YO41
4people found this helpful
I just wanted to go on record to compliment Stephensons. I found all members of staff extremely helpful and knowledgable.
My house sold in under 3 weeks and for over the asking price. A very happy vendor... read full review
Branch: York, 10 Colliergate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: YO10
Branch: York, 10 Colliergate
Sales (as a Vendor)
Postcode: YO10
2people found this helpful
Within 2 weeks both my mother's and my own house had been negotiated on and sold. The negotiation was professional and excellent. All the staff, from Nick Kay, partner, to Dan, Sarah and Zack and accompanying viewers, Charles, went above and beyond in their hard work ... read full review
Branch: Easingwold, Inglenook, Market Place
Services: Lettings (as a Tenant)
Rent PCM: £550 Would you recommend?: No
Postcode: Yo61
Branch: Easingwold, Inglenook, Market Place
Lettings (as a Tenant)
Rent PCM: £550 Postcode: Yo61
1people found this helpful
As a tenent I find dealing with Stephensons extremely frustrating , failure to get repairs done and forgetting to do things are common . If I was a property owner I would not rent my property out through Stepejensons . I have been waiting 8 months for repairs to ... read full review
Branch: York, 10 Colliergate
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: YO
Branch: York, 10 Colliergate
Lettings (Prospective customer)
Postcode: YO
2people found this helpful
I arranged to view a house near Escrick and was at the house ten minutes before the viewing, using the time to walk around the area. The appointed time arrived and no one turned up; I waited for another ten minutes allowing for traffic, but ... read full review
Branch: York, 10 Colliergate
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: YO26
Branch: York, 10 Colliergate
Lettings (as a Landlord)
Postcode: YO26
4people found this helpful
Oliver introduced me to the property, the purchase went through with no problems. I now rent it and use Stephensons as my agent. I am most impressed by the service they provide and the professionalism shown by the staff. I would recommend them to any ... read full review
Branch: York, 10 Colliergate
Services: Surveys
Would you recommend?: Yes
Postcode: YO41
Branch: York, 10 Colliergate
Surveys
Postcode: YO41
4people found this helpful
Stephensons provided professional knowledgeable & helpful services for recent valuations & property. They are always a \'first port of call\' for sound local advice. We would not fail to recommend their services in all property related matters.... read full review
Branch: York, 10 Colliergate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: YO10
Branch: York, 10 Colliergate
Sales (as a Vendor)
Postcode: YO10
4people found this helpful
I am absolutely astounded to see negative feedback to towards Nick, Oliver & the team. Having previously used a number of well know agents in York it was refreshing to come across a team who at every stage put my feelings and stress levels before ... read full review
Branch: York, 10 Colliergate
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: YO1
Branch: York, 10 Colliergate
Sales (Prospective customer)
Postcode: YO1
2people found this helpful
Totally agree with several other v.low rated reviewers on here. Stephensons treat potential buyers with absolute disrespect, disdain and contempt. Though the industry has a bad reputation, their treatment was beyond terrible. It was a total shock to the system. They were obnoxiously pushing ... read full review
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(1)
Anon,
We are very sorry to hear of you disappointing experience. We take all feedback seriously and would be more than happy to discuss the individual case further with you if you would like to contact us.
Regards,
Stephensons ...
5 Star Review
Nov 05,2013
Oliver Newby
By: 'Becky & Ben'
Nov 05,2013
Branch: York, 10 Colliergate
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: YO32
Branch: York, 10 Colliergate
Sales (as a Buyer)
Postcode: YO32
5people found this helpful
Excellent service from Stephensons, especially Oliver, who was very helpful and friendly throughout the whole process. A real positive was the speed of responses to emails. Can\'t fault the service at all, we were really happy. Well done Oliver, we really appreciated the personal ... read full review
Branch: York, 10 Colliergate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: YO41
Branch: York, 10 Colliergate
Sales (as a Vendor)
Postcode: YO41
7people found this helpful
I employed Stephensons to sell my property and I found them to be very professional, courteous and efficient. Nothing was too much trouble and despite my buyer losing their initial purchasers in the chain, Stephenson efforts kept the sale progressing and whole process took place ... read full review
Branch: York, 10 Colliergate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: YO26
Branch: York, 10 Colliergate
Sales (as a Vendor)
Postcode: YO26
8people found this helpful
First class service from start to finish. Professional advice at the start, creative marketing and sold within the month with a dozen viewings. Friendly staff and we got the price we wanted. Strongly recommend them.... read full review
Branch: York, 10 Colliergate
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Branch: York, 10 Colliergate
Sales (as a Buyer)
Postcode:
3people found this helpful
rude as they come, they treat there commision like its a dept you owe them and they try rush everything through to get it as quick as possible. we were very close to dropping out at a late stage because of how they talked to ... read full review
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
We wanted to put a property on the market with them but it appears their website has been down for five days because of a dispute with a web provider, yet they continue to tell potential clients its under maintenance.... read full review
Branch: York, 10 Colliergate
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: York, 10 Colliergate
Sales (Prospective customer)
Postcode:
5people found this helpful
If you would like an Estate agent to treat your potential buyers like scum then I fully recommend Stephensons. For example I rang up to ask them to let the seller know we were going on holiday and that she would need to get back ... read full review
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(2)
we are in the prosses of buying a house through stephensons and they are very close to making us drop out at a very late stage. really rude and talk to you as if your an idiot that will beleve anything. they are so rude and offensive that they have almost left my girl friend in tears after phone calls which is not like her at all.
all they want is there comision as quick as possible. i personally hope they go under, dont use them ...