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Stephenson Browne Estate Agents

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Properties for Sale
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“ Terrible... ”

Jun 18,2018
Minithumbdown
By: 'Andy'
Jun 18,2018
0 people found
this helpful
Complete waste of time from start 2 finish. They lie, have no concern for you only your money. Slow to relay important information. Did not advertise property as they say on website. Read small print before signing on the dotted line. Took our money way after ...
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Comment on agent fees
Bad
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By: Tony Browne
Jun 18, 2018
View all comments (1)
Im sorry to see this review. I would like to understand what exactly happened so I can look into it for you. Could you please email me on the email address provided and I will investigate. We very rarely get poor reviews as you will see so Im surprised to see this, but happy to give it my immediate attention. ...
Oct 05,2017
Minithumbdown
By: 'John'
Oct 05,2017
2 people found
this helpful
Not very responsive to emails , lazy daisy - and after the sale they do not want to know or answer questions after the sale . Even if there had been potential breaches in contract...
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Comment on agent fees
Average
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'Jan and John'
Aug 04,2017
0 people found
this helpful
We needed to rent a house in a hurry, and were new to Staffordshire, and Alex and team were extremely helpful and understanding; nothing was too much trouble. Alex was prompt, friendly and efficient and the tenancy went really smoothly. We would recommend for any-one ...
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Comment on agent fees
Very reasonable
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Jul 04,2017
Minithumbup
By: 'Stacey'
Jul 04,2017
0 people found
this helpful
A huge thank you to Alison and Allanah for being so helpful whilst I found and purchased my lovely cottage. Always a pleasure to deal with them both on the phone and face to face. Would highly recommend. Stacey xx...
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Mar 16,2016
Minithumbdown
By: 'Tenant'
Mar 16,2016
5 people found
this helpful
Incompetent, unprofessional amateurs. Poor regard for legalities and safety of tenants. Using incorrect agreements that have clearly been added to over the years by someone with no understanding of tenant or Landlord responsibilities. Poor understanding of legal processes. As a Landlord, I would be very ...
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What agent could do to change your mind?
Very High for the area. Usual deposit costs with other agents are the same as monthly rental, these bunch add more on top. I have heard they charge for 'management' of tenancies to landlords. Not sure what they are charging for as they certainly don't manage anything.
Attached Files
Comment on agent fees
Very High for the area. Usual deposit costs with other agents are the same as monthly rental, these bunch add more on top. I have heard they charge for 'management' of tenancies to landlords. Not sure what they are charging for as they certainly don't manage anything.
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Jan 09,2014
Minithumbdown
By: 'Bac'
Jan 09,2014
4 people found
this helpful
Poor service. Rented for nearly 4 years. They were very unprofessional they have no interest in the tenant only the landlord and the rent. Will not use them again or recomemnd them to anyone....
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What agent could do to change your mind?
Been more professional and not go back on their word.
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Was this helpful? Yes



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38 High Street, Sandbach CW11 1AN
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13 Crewe Road, Stoke on Trent ST7 2EW
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